Lion Home Service

I had a bit of a problem dealing with Customer Service. However the electrician Darren was excellent. He was polite and friendly and installed my two light fixtures for me. The job entailed a return trip because one of the fixtures I bought wasn't the right one for the area. It took several back & forth conversations with Customer Service for me to get my request through to them and for them to get it right. Darren was thorough, conscientious and extremely anxious that I was satisfied with his work. I highly recommend Darren for your electrical needs!

Wonderful company to work with

The technician was very professional.

They are a Professional Company, with great service .

We will not now, or ever again, use their services. On Monday, January 7, Jacob S. came to our house to investigate the cause of a water leak in our basement. He informed us that we had issues with our sewer line and convinced us that there was major work that needed to be done to remedy the issues. We put $14,000 on a credit card to pay for half of the work. The next day, we contacted the city of Longmont. In October, they had videotaped our sewer line, tap, and saddle. They saw no, I repeat, no issues with it. We then hired two independent sewer line companies to inspect our building drain and the sewer line. Neither company saw any issues with the system. I repeat, no issues. We personally watched the cameras as they inspected the line. We ran water through the line, assured that the camera was at the correct location to view the tap and the saddle and there were no issues. We have written reports stating that there are no issues. Jacob had not even marked the spot correctly where the tap is and had the depth wrong as well. He told us that the city would not take care of any issues with the tap. That is false. I have spoken to the city numerous times since the 7th. Jacob sent us an invoice totaling $35,000 dollars to repair something that has no need of repair. This is fraudulent practice and quite frankly, unconscionable. We trusted him, even fed him some dinner, only to find out that we were being totally scammed. On January 8, I texted him to do nothing until he heard from me, but on January 9th, he went to the city to pull a permit for a sewer line. I have contacted the city and have withdrawn that permit and any others he may have pulled. I understand that he paid $274.75 for this. I also know that he can get a refund for that amount. We had a reputable plumber come and he fixed the source of the leak, which was simply a pipe that was behind the cabinet that had become defective. We were also told that the interior pipe that ran from the sink was not at a proper slope. That is false, as well. Lies, lies, and more lies. We had trusted this company before this attempted scam. That, of course, is no longer the case, and we will never, ever use this company again. Now, we will never know what other scams were perpetrated on us.

I was impressed with the speed of contact when I reached out online for an estimate. A professional was sent to my house as soon as I was available. I was scheduled for a furnace/AC replacement. The install did not go completely as planned and there were some issues and the technician stayed to identify and correct the problem. He did not want to go home until I was completely satisfied with the installation. I am very satisfied. I have a new company to call with all my future home repair issues.

Joey did a great job. I always call Lion Home Service for my electrical projects.

Toni, the dispatcher is awesome, deserves pay raise and Christmas bonus.

This is the second time I hire Lion Home Service. They provide excellent customer service and give you an estimate up front. We needed an outlet in our basement for an elliptical machine and the technician did an amazing job. When the time comes to finish my basement I will definitely call this company to do the rest of the wiring. We are very happy. Thanks!

great tech, will use him again very knowledgeable. Assume.

Professional, efficient, clean, quality work, and they take the time to answer your questions in a way that makes you feel like you DID NOT ask a stupid question. I am already thinking of future work to have them perform.

IT was very convenient that service pro came out the same day called and finished by the following Monday.

He was trustworthy! Took care of my problem.

Joey showed good customer service and good work ethic

On time, great work and a decent price. I've found my new company for electrical work!

When Joey of Lion Home Service got done with installing 3 outdoor lighting fixtures for me, I was happy with how well he did the work for a reasonable cost.

The service technician was very professional. However, overpriced for work performed. Job not complete.

Prompt professional

Did not like the flat fee aspect. I could have easily repaired the problem myself once I knew what it was, instead I payed $400 for something that I could have done for $40

I was disappointed at being charged 500.00, when the problem was only some loose wires in a junction box. I had taken the initiative to replace two receptacles , and checked the circuit breaker, thought maybe a mouse had chewed wiring in a wall, or something similar, needing an ectrician to trace. Feel I should have been charged at most half the fee, considering he found a loose wire I overlooked.

Arrived late on every occasion. Dispatch failed to call on status of arrival several times.

Did job well and price was fair.