Lion Home Service

It was a most pleasant experience.

They were just very professional, on time, and service tech was knowledgeable.

Great!

Shaun Very professional. Nice guy!!

Amazing people. Everyone we worked with was wonderful. They do great work, are responsive and got the job done just as we had hoped, and better. Highly recommend.

Knowledgeable.timely.

This was for a replacement furnace and adding air conditioning. The original 90% efficient furnace selected , and invoiced for, would not fit. Therefore, a downgrade to an 80% efficient furnace was necessary. When I asked for a new invoice, that was itemized,so I would know how much I was paying for each item, I was told that the company doesn't give itemized invoices due to their contract. It seems to me that a customer has the right to know how much they are being charged for everything in an installation! I realize that it is best to get more than one estimate for a job, but this was an emergency since my old furnace quit in a cold spell and I was using two portable electric heaters to keep my house at about 60 degrees! The crew that did the work was excellent. My only problem is with the way it was charged, so I had no way to know how much I was paying for each item. I would not recommend this company , because of this.

Jose, my tech, was wonderful, efficient, and knowledgeable!

joshua is a really good guy

Courteous, prompt, professional, quick. Simple fix, just changing out the switch. $169. Ouch. But I think that price is pretty competitive. One thing that irritated me was that whoever I talked with on the phone could not/would not tell me if there was a cost for an estimate.

Felt like the whole crew went above standard job. They did a clean job and kept me updated the entire process. Cost was a little high but I am happy with everything. They have financing available and were understanding of all my questions. Will use this company again.

Andy, the technician will service my furnace was efficient and did not try to sale me anything, even when at first he add trouble finding the source of my air flow issue. Which ended up being a simple piece of paper stuck in the fan. Others would have asked me to replace the whole unit....

Company asked for payment up front and promised to get job done the next day BEFORE checking to see if they even had the parts to accomplish the job! So now we could be looking at a week of no furnace to heat our home and an extremely high electric bill to use a bunch of space heaters instead! Not a good start to a job well done......

Shaun was fantastic! Great job.

My service tech new his work well and was professional but the cost was to high

Very prompt and professional.

All the guys came did a great job very happy with the service, friendly

Was unable to get the thermostat to work but charged me the full amount anyways.

My furnace died after hours of course and they had a new one at my house and installed the next afternoon. Very professional. I would recommend them.

They did a good job

I feel that paying an additional fee to find the problem, just to increase the repair cost is unnecessary. I would think it is fair if you didn't end up hiring them, but if you do it should not be charged.

was very knowledgeable, did a wonderful job quickly