About us
Business highlights
62 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.554 Reviews
Filter reviews by category
Showing 26-50 of 54 reviewsRICHARD B.
10/2017
heating & air conditioning/hvac
 + -1 moreService was very good.
Description of Work: Furnace repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,300
LAURA T.
06/2017
plumbing
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
John B.
03/2017
heating & air conditioning/hvac
 + -1 more.
Description of Work: They replaced some lines under one of the sinks, changed a couple of the water stops, turn the water off at the sink. Several plumbing, it was all plumbing.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$1,000
John B.
12/2016
plumbing
 + -1 moreThey are an excellent service.
Description of Work: We used them for plumbing.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
John B.
12/2016
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Katie S.
03/2012
plumbing
 + -1 moreService person was early, and rude about having to "wait" even though I was also early for the appointment (house not currently occupied, getting ready to move in). Got a quote for $2,600+ for the one project! (The plumber the day before from a different quote gave me an estimate of $350.) Service man claimed he needed to come up at it from the basement, maybe for a much more complicated project (even though when the plumber gets to the bathroom it will already be demo-ed, down toe the studs). Quoted another $1,000+ to install the water hookups for a potential refrigerator (other plumber quoted me $158 for this). Felt judgmental attitude, will not use this service in the future. Don't trust the pricing.
Description of Work: Currently getting quotes from local plumbers to install a new tub drain, and change/update hot and cold water valves to current fixtures (updating a very small bathroom with 1970s fixtures).
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| punctuality |
Paula R.
02/2012
plumbing, drain cleaning
 + 0 moreCalled them to clear a clogged kitchen line. They said they had a service charge (approx. $75) which would be applied to the work if they did it. This was fine. They showed up quickly but the quote to clean the line was over $400! I then called Roter Rooter who showed up and charged only $125 total!
Description of Work: Called them to come out to clear a clogged kitchen drain.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$75
Karen H.
12/2011
heating & air conditioning/hvac, plumbing
 + 0 moreIt is a pretty good deal, if anything goes wrong they come out and fix it. They are excellent. They come in and look at my plumbing, furnace, and air conditioning. The guy came and wrote diagrams, tags, and instructions on my furnace, humidifier, and air conditioning. He was great.
Description of Work: I have a service contract with them where I pay 9 dollars a month.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$9
Karen B.
10/2011
heating & air conditioning/hvac
 + -1 moreThey were very friendly and were very good at what they did. They fixed everything, and checked everything thoroughly. They were very reasonably priced. I did not have to wait for a long time. They showed up. I will continue to use them in the future.
Description of Work: I used Allen Service in May this year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Edward D.
08/2011
plumbing
 + -1 moreI called them Saturday to set up work to be done Sunday to fit my schedule. All of my information was taken and I was told the tech will call me on Sunday on the way to my house. I sat around all day Sunday and no one called and after calling their number 3 times (getting no answer and waiting a couple minutes on hold) I called another plumber. I called Monday to make sure my job was cancelled and it was never sent to a tech in the first place. Also no explaination on why there was no answer at all on Sunday.
Description of Work: No services were performed but I called because I had a broken faucet in one bathroom and a leaky drain in another both required the water being turned off in the house.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Twyla H.
07/2011
plumbing
 + -1 moreWe had a large insurance claim which required proof that there was damage. We hired several reputable companies to assist in submitting evidence to validate the claim. Allen Plumbing was one of the companies and it was not a pleasent experience. They put us in a corner by delaying the meeting and then when we were at a deadline charged us 4 times more than would be normal to check the sewer line for damage. We later had the cement removed and when the sewer line was exposed found out it was in very good condition and not only that, but where Allen Plumbing was planning to dig was not even where the sewer line ran. This was on the interior of our house in our main living room.
Description of Work: Had them out several times and should have learned my lesson after the first visit. 1. Replaced unnessessary parts on a air conditioner and after being challenged on it, admitted it was the wrong thing to do and said they would refund the money. It still hasn't happened 2. Overcharged us for a sewer line check, then said it was cracked and gave us a bid to dig up our kitchen floor to fix it. It was not cracked and there wasn't a fix needed. 3. They always seem to find another problem and on the spot want to fix it or they can't move forward with the original issue which then drives up the price of the work being done. 4. Called to discuss with the owner and he would not speak to me.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$4,000
Marcella W.
04/2011
plumbing
 + -1 moreHe was great. He was on time, did the job, he was professional, he left, and we go the bill. Everything went great.
Description of Work: I used him for a plumbing job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Keith G.
04/2011
heating & air conditioning/hvac
 + -1 moreThe experience was great. The guy answered all my questions. He was very professional and showed up on time.
Description of Work: Allen Plumbing & Heating Inc came in for general inspection of heating and cooling system couple of years ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Karen B.
01/2011
plumbing
 + -1 moreHe was very courteous and efficient. He cleaned up all of his mess. The work was done in a timely manner. I would definitely use Allen again. I'm sure that there are other places that are cheaper, but I know that the quality of work will be worth the price when I use Allen Service.
Description of Work: replace copper pipe and valve from basement to outdoor springkler control
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$329
Chris G.
11/2010
heating & air conditioning/hvac
 + -1 moreI was not pleased with Allen Plumbing & Heating. I felt that they were way overpriced. They did do a good job quality wise but the price was too much and I felt a little weary that some of the stuff didn't need to be done and that they might have been milking me to add sales.
Description of Work: Allen Plumbing & Heating Inc. installed several things to my air conditioning unit including pans under the water heater, a new compressor, and reconfiguring the air conditioner.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,000
Mindy G.
11/2010
heating & air conditioning/hvac
 + -1 moreAfter coming out and giving us a good price with a professional presentation on short notice the experience went bad quickly. We ended up choosing to use a different company at which point the sales person became argumentative, rude, and relentless. We have NEVER been treated so rudely in our lives. Any chance of calling this company for our future needs was ruined by the nasty attitude of the salesman.
Description of Work: We had contacted Allen to give us an estimate for a furnace replacement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
William B.
08/2010
plumbing
 + -1 moreCompany was reasonably promt in visiting my home but offered no alternatives to their amazing price quote. Buyer beware!
Description of Work: Asked for an estimate to relocate gas line to BBQ. Was charged $49 for a service call and $98 for the estimate. I know I should have asked about prices before their visit to our home, but I just assumed it would be free. My bad. And to make matters worse they are poorly rated on Angies List-- I should have checked there first. I called this company based just on a recommedation from our gas company. Allen's estimate for the work involved was $2,902- work was done by another plumber for $350.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$147
Ann H.
06/2010
heating & air conditioning/hvac, plumbing
 + 0 more. It was a Sunday and my kitchen faucet started leaking badly, under the sink as well as onto the counter and floor. They were able to come in 20 minutes. He had to shut off the water to the house because the valves under the sink were frozen. He said the faucet had to be replaced [true] along with the shut-offs under the sink. He quoted me $720 to do the faucet, which included a new faucet, and $300 for the valves. He also suggested I could get 10% discounts if I bought a service contract for 99/month. I had to pay the 300 because I needed the water back on. Otherwise I would have booted him out right away. I think they get customers because of their responsiveness, courtesy, and their clean, professional look. Their prices are stunningly outrageous.
Description of Work: Fix a leaky kitchen faucet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
Mike M.
10/2009
plumbing
 + -1 moreWhen I got home from work Jerrod Warner was here running a drain snake in the slow drain. The work was OK but he was being very pushy. Just because she is a woman does not mean he can take advantage of her lack of plumbing knowlege. We do NOT need a $3,000.00 water heater nor do we need to convert to all-electric. She already paid for the over priced enzime to put in all the drains, so I'll let that slide. Maybe it was just this one Tech, but he doesn't seem to know what NO means. Don't let this guy sell your wife a bill of goods.
Description of Work: My wife was complaining about a slow running drain and check a few other things as winter is on the way. She called Allen Plumbing and heating as we have had good service from them in the past.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$150
Leslie M.
08/2009
plumbing
 + -1 moreALL in ALL,this is a company that I had a horrendous experience with. I would never use them again nor would I recommend them to anyone. I experienced them , IN MY OPINION, to be arrogant, very very pricey, to not stand behind their work and to be rude and insulting and indifferent to their loyal customers . I have also filed complaints with the Fort Collins Better Business and the Consumer Division of the Colorado Attorney General's. Thanks and Good Lucking finding a good and honest and reliable plumber who backs up their work!
Description of Work: My boiler went out in January 2004. I hired Allen Service to replace at a cost of approximately $6200.00. The service bill stated that they had placed ethylene glycol in the system to prevent freezing should the house fall below 32 degrees. In the fall of 2007 I rented this house to two women, who are mother and daughter, and who run and operate a business that does horses camp and horse training and riding lessons in the FC/Windsor area. In February 2008 the pipes that were in a heated area ,the ceiling between the upper and lowest level, house is a tri-level, froze and ruptured due to the fact that the tenents failed to adequately heat the house to prevent freezing. Had the ethylene glycol been in place at a working level the pipes would not have frozen in spite of the two tenant allowing the house to go below 32 degrees in that area. It was below zero that night and the house was not adequately heated by the tenants and allowed to drop below 32 degrees. Allen Service was called out that morning and they denied any responsibility for the pipes freezing and rupturing. I paid them in excess of $1800.00. Plus I paid over $1000.00 to have the sheetrock repaired and painted. Then to add insult, MIke Wilson, Vice President of Allen Service meet in person,without my knowledge,with the tenants over the matter. Again, Mike Wilson both in a written letter and in a phone conversation denied any responsibility for Allen Service on the pipes freezing and the ethylene glycol levels being insuffecient to prevent rupture with 32 or below temperatures. The tenants at the time stated that the freezing temperatures in the home were not their fault either. Then to make all worse, one of the repaired pipes starting leaking in the fall of 2008. Allen Service was called out and they refused to repair claiming that it was not one of their repairs. Since they are the only ones who worked on the pipes just who's repair is it? I had to pay another company $402.00 to repair.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$8,000
Jeff L.
02/2009
heating & air conditioning/hvac
 + -1 moreWhile adjusting the toilets, he adjusted one to the point that it became unusable blaming a worn seal. I was forced to repair the toilet myself.
Description of Work: I contacted Allen Plumbing to service our furnace. Not surprisingly -due to it's age- the furnace was condemned. It had large cracks in the combustion chamber. The technician then went around the house adjusting -as a service- all of the plumbing fixtures.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$50
Paula R.
01/2009
plumbing
 + -1 moreCalled because I had a clogged kitchen sink, was told they would charge a $49 service fee. They came out and then quoted $380 to snake my kitchen sink line. I called another service and they came out and charged a total of $89 for the exact same work. I called Allen Service twice and left messages for the service manager, Mike D, asking him to call me back to discuss this quote and to find out if there was an error but neither of my calls were returned.
Description of Work: Service call to check my clogged kitchen sink line.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$49
aud R.
01/2009
drain cleaning
 + -1 moreI don't think this is a reputable company as my story is not the only one out there re their services.
Description of Work: Original estimate was $800 but final bill was $2200. Worker kept finding "problems" that needed fixing. I complained to the BBB as well as other agencies and Allen Service refunded me 50% of bill. I
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,200
David L.
12/2008
heating & air conditioning/hvac
 + -1 moreOur furnace was occasionally not coming on. I called them because they did service calls on Saturday for no extra charge. They missed the appointment time by over an hour and did not call. I called them, but they were decent about it and apologized. It was a Saturday and not a big deal. We did not need any parts, just a cleaning. I had the "tune up" performed, which I think is a waste of money, but did it anyway just to be sure there wasn t a major problem. The tech did show me the parts that could/would fail soon and how to fix them. That was worth the service call since I can replace them if I need to. They do have a coupon on their website. I would use them again.
Description of Work: Furnace checked out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
WILLIAM T.
06/2006
water heater repair
 + -1 moreHe was polite and efficient. He brought along a trainee along who did paperwork.
Description of Work: He replaced the water heater, including upgrading ductwork (as required by code-according to service tech) and some piping. Also, I was sold a ''service package'' which discounted the original $2000 price to $1860.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,860
Contact information
101 S Link Ln, Fort Collins, CO 80524
https://www.allenservice.com/Service hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Generator,
Sewer Cleaning,
Natural Gas Lines,
Ceiling Fans,
Wells and Pumps,
Water Filtration and Softening,
General Remodeling,
Lighting
FAQ
Allen Service is currently rated 3.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Allen Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Allen Service does not offer free project estimates.
Yes, Allen Service offers eco-friendly accreditations.
No, Allen Service does not offer a senior discount.
Yes, Allen Service offers emergency services.
Yes, Allen Service offers warranties.
Allen Service offers the following services: Plumbing, drain cleaning, sewer, heating, cooling & remodeling.
Sprinkler Repair
Contact information
101 S Link Ln, Fort Collins, CO 80524
https://www.allenservice.com/Service hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AM