ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION

Carpet Cleaning, Oriental Rug Cleaning, Biohazard Remediation,

About us

When you call ULTRASTEAM, you'll get Exceptional Service and Exquisiste Attention to Detail from courteous, highly trained specialists who love making your home shine! From Water/Sewage Damage, Fire/Smoke Damage and Certified Mold Remediation to Carpet and Upholstery, Stone, Tile and Grout Cleaning...even Sand less Wood Floor Cleaning & Refinishing, you can count on a job done right, using "Green" Cleaning Products for a Healthier Home.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

24/7 Water/Sewage Damage Cleanup and Structural Drying, "Green" Carpet & Upholstery Cleaning, Stone, Tile and Grout Cleaning & Sealing, Diamond-Polishing for Travertine and Limestone floors, Sandless Wood Floor Cleaning & Refinishing. Mold remediation. Fire & Smoke damage clean up.

Services we don't offer

VCT TILE STRIP/WAX.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 26-46 of 46 reviews

liz B.
09/2017
5.0
carpet cleaners
  + -1 more
Great. Very professional.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION
Thank you, [Member Name Removed], we always strive to provide the most professional service possible!

Joan L.
10/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent work
Description of Work: Cleaning Persian carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION
Thanks [Member Name Removed]! We appreciate your review and kind words.

Nick S.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa Z.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They handled my water clean up expertly and efficiently. The dryers killed my plants but the owner of the business reimbursed me so I could get new plants. It was an unfortunate consequence but he tried very hard to make it right I did not expect to be reimbursed!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessie S.
06/2015
5.0
carpet cleaners
  + -1 more
quick and easy.
Description of Work: cleaned carpet in 2 16x16 rooms and one recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a good job cleaning but it was far more expensive than other companies and the dog smell in the carpet returned.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$750

Response from ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION
Thank you for your feedback, [Member name removed]. Please know that we are committed to 100% client satisfaction, and if you had notified us of this issue a year ago when we cleaned the carpet we would have gladly returned to take care of the dog smell! Since you weren't happy though, I will perform pet deodorization for you at no charge the next time you need the carpet cleaned. If you have any questions or further comments for me please feel free to call my cell at 970-759-2395.

Ed W.
04/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Called and left a message requesting they call back to discuss a cleaning project and they never returned my call.
Rating CategoryRating out of 5

Response from ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION
Good morning (removed member name), I sincerely apologize that we somehow missed your call. I checked with my office manager and they don't have a record of it at all. Please call my cell at 970-759-2395 and I will personally see to it that we meet you whenever is most convenient for you to look at your job and get you taken care of!

Shawn W.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kate G.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned downstairs carpeting. Great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sheila B.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned office carpets. Would highly recommend and will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen N.
06/2014
5.0
.
Description of Work: Mold mitigation under house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Vicki H.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I am very impressed with this company. They were right on time, quick, and very thorough. Jean explained every detail of the process. Also, let me know in advance of any extras that she had to do. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sarah S.
12/2012
5.0
carpet cleaners
  + -1 more
They do an excellent job. They pay great attention to detail. I've tried other carpet cleaners and they are the best.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kim P.
11/2012
5.0
carpet installation, carpet cleaners
  + 0 more
They gave me different options of what I could do on my rental. They came under bid compared to everyone else. They offered to patch the carpet instead of completely replacing it. They made sure to match it perfectly. Everything turned out better all around. He was excellent. The carpet cleaning turned out wonderful.
Description of Work: He cleaned the carpet and patched a part of the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth F.
11/2012
4.0
carpet cleaners
  + -1 more
Professional and responsive. Cleaning equipment leaves carpet mostly dry with minimal time needed to dry thoroughly.
Description of Work: Clean wall-to-wall carpets throughout home including throw rugs in kitchen & bathrooms

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Danna M.
07/2012
5.0
carpet cleaners
  + -1 more
Mark and his Ultrasteam team are committed to ensuring that they provide a complete, superior service from top to bottom, including the smallest details. Professional, punctual, flexible, dedicated. I know they'll return to address any problem I find and they made sure I was a satisfied, happy customer. They know they cost a little more than the competition but they make it count in all aspects. They are a well oiled service machine!
Description of Work: Ultrasteam cleaned all carpets, which has been poorly maintained and well worn by pets of the previous owner. They cleaned carpeting everywhere, including 3 sets of stairs (!). They also cleaned and sealed the bathroom tile. They took exception care of my walls, corners and fresh paint in the process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nick S.
01/2012
5.0
carpet cleaners
  + -1 more
Richard and his staff at both UltraSteam and RugMasters know the carpet and rug cleaning business. I have used them for both with complete confidence that no one could do a better job. Furthermore, their punctuality is excellent and the results were outstanding. I thought that one of my Navajo rugs was beyond help. When they got done with it, you would have thought it had just come off the loom. I wholeheartedly support UltraSteam and RugMasters to anyone where quality and professionalism matter.
Description of Work: I have had UltraSteam clean the carpet in my home as well as used their rug cleaning division, RugMasters for my Afgani and Navajo rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nick S.
07/2011
5.0
carpet cleaners
  + -1 more
Ultrasteam's punctuality is excellent and the results were outstanding. I thought that one of my Navajo rugs was beyond help. When they got done with it, you would have thought it had just come off the loom. I wholeheartedly support UltraSteam and RugMasters to anyone where quality and professionalism matter.
Description of Work: Richard and his staff at both UltraSteam and RugMasters know the carpet and rug cleaning business. I have used them for both with complete confidence that no one could do a better job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Liza N.
06/2009
5.0
carpet cleaners
  + -1 more
UltraSteam was professional from start to finish. They fully explained their prices and the levels of service offered. They did not try to up-sell services that I didn't need. UltraSteam showed up on time for the estimate appointment and cleaning appointment. They worked with my realtor to set these appointments up, which made things so easy. The final cost was identical to the estimate. They contacted me afterward to tell me how things went and gave me information about the kind of carpet in my home. This was great because we weren't moved in yet and really appreciated hearing from them. I came into my new home to find a complimentary bottle of eco-friendly cleaning solution; perfect for a home with carpet and several pets. I've seen the UltraSteam staff around town- identifiable by thier professional and clean uniforms- and I like knowing they are a local company that takes pride in their reputation. When we need to clean our carpets and rugs, we will use them again.
Description of Work: UltraSteam cleaned the carpets in our home prior to us moving in as the home was vacant for a year and needed some refreshing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Catherine K.
01/2009
5.0
carpet cleaners
  + -1 more
The entire experience was totally professional. This is a very detailed oriented company that really does take the time to explain what they are doing and why. I really appreciate the green products that this company uses. I have allergies and pets so this was a very positive plus to the service. I will highly recommend this carpet cleaner to others.
Description of Work: We have just had our house remodeled and the carpets were a mess with dirt, construction dust and pet hair. I got a reasonable estimate from Richard a few months ago and when I was ready for the cleaning, the company honored the estimate. Mark was great. He was professional, and very knowledgeable. He informed me of things with our floors and carpet that even the carpet company had not told us (like warranties, cleaning and caring for our new carpet.) He did a fantastic job and there was really a difference to see when the carpet was fully dry. The house feels so much cleaner. I do cat rescue. There was quite a bit of cat fur and dander all over the house. He was even able to get up some sick cat stains that I had not been successful in removing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Audrey C.
10/2008
5.0
upholstery cleaning
  + -1 more
I called them because we needed them to redo work a company had done before. I like that they used green products. The guy came and he offered to test to see if it would even work before he charged anything. He was also willing to only clean what needed to be cleaned and charge less money. He was great on all accounts. He was very professional and very polite. He really seemed to know what he doing.
Description of Work: We had them come to our house to clean the couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2(current)

Contact information

190 SAWYER DR # D, Durango, CO 81303

http://www.ultrasteamcleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Biohazard Remediation,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Mold Testing & Remediation,
Buffing and Polishing,
Water & Smoke Damage

FAQ

ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 10:00 PM

ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION offers free project estimates.
Yes, ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION offers eco-friendly accreditations.
No, ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION does not offer a senior discount.
Yes, ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION offers emergency services.
Yes, ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION offers warranties.
ULTRASTEAM PROFESSIONAL CLEANING & RESTORATION offers the following services: 24/7 Water/Sewage Damage Cleanup and Structural Drying, "Green" Carpet & Upholstery Cleaning, Stone, Tile and Grout Cleaning & Sealing, Diamond-Polishing for Travertine and Limestone floors, Sandless Wood Floor Cleaning & Refinishing. Mold remediation. Fire & Smoke damage clean up.
VCT TILE STRIP/WAX.

Contact information

190 SAWYER DR # D, Durango, CO 81303

http://www.ultrasteamcleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 10:00 PM