Cost is determined by the job. Additional contact name - Crystal Novinger. Additional DBAs - Mile Hi Window Service, Mile Hi Cleaning Service, Mile Hi Aeration, Mile Hi Services, Mile Hi Gutter Cleaning, Mile Hi Carpet.
Business highlights
37 years of trusted experience
Services we offer
Liquid lawn and deep plug aeration, fertilization, tree & turf fertilization, exterior window, air duct, carpet & gutters cleaning.
Description of Work: Do not trust this company. They supposedly did an aeration, fertilization and overseed. My lawn didn't green up from the fertilization and I saw no signs of seeds after close inspection of the lawn. I called and asked for them to redo the service. The agreed to redo everything. The lady even warned me that fertilizing a 2nd time might burn the lawn. I told them to proceed because I don't believe it was done the first time. Someone came out again. I spoke to the person and he said he would start. I was home this time. I saw his truck parked outside for 5 minutes then they just left. Again, there was no signs anything was done. They didn't even go my backyard. I called customer service and basically said it was my work against their workers. They tried to tell me that the redo was just a re-seed. I told them we agreed to re-do everything over the phone. Lady even warned me about the fertilizting. I asked for a refund and they said there is nothing they could do. A general manager or something would have to review and get back with me. Ridiculous. Spend your hard earned money elsewhere.
Rating Category
Rating out of 5
professionalism
1.0
$45
Tracy E.
04/2013
1.0
lawn treatment
 + -1 more
.
Description of Work: Tried to charge us when no one ever showed up to do the work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tim P.
07/2006
3.0
lawn treatment
 + -1 more
They were quick, which isn't always good. They missed some spots in aeration. Found out later they had spilled fertlizer on the lawn, which burned a patch of grass... they never told me about it. Found their customer service very difficult to reach, and anxious to get me off the phone as soon as possible. They had me on their phone solicitation list, which I asked to be removed from. Still occasionally get calls from them, but won't use them again.
Description of Work: Mile Hi came out fertilize and aerate the lawn.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$75
LARRY S.
06/2006
4.0
window cleaning
 + -1 more
They cleaned my windows. The did a good job except they made me pay extra to apply Rain-x to my windows which supposedly keeps them cleaner. However, it does not. The windows get just as dirty after a rain. Price is per window.
Description of Work: I had my windows cleaned by them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
VICKI J A.
06/2006
2.0
carpet cleaners
 + -1 more
Two young men, prompt, very nice, but quality of clean poor. Spots remain. They said the spots would be gone when carpet was dry in 45 monutes. 100% money back if dissatisfied, but have not heard from anyone and my check has been cashed. I have always used Stanley Steemer and most likely will go back to them.
Description of Work: Carpet Cleaning of high traffic areas 300 sq ft.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$135
SANDY L.
06/2006
1.0
window cleaning
 + -1 more
Extremely poor. No cleaning of the rear upstairs windows. Others were smeared. After my complaint, was rescheduled for today(5 June), and no one showed up at all. Mile High had emailed, and called with a reminder of the appt, but no service people called or showed up. I would definitely not recommend this company for any of their services.
Description of Work: Service was requested for exterior window cleaning.
Rating Category
Rating out of 5
quality
1.0
value
4.0
$45
BECKY S.
06/2006
5.0
lawn treatment
 + -1 more
Mile Hi Services was not able to service the lawn on the initial day they indicated. However, they did leave us a voicemail and came the following day. They did a fine job aerating and fertilizing the lawn. They were offering a special on the fertilizer -- half off. I tried to book them online, but their website was having difficulties. I had better luck with their phone service.
Description of Work: We had our lawn aerated and fertilized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
RON R.
05/2006
2.0
lawn treatment
 + -1 more
Horrible experience with customer service. These guys are good at aerating lawns, but very mediocre at taking care of customers. They only did half the job the first day. When I called to speak to someone about this, I was dumped into a voice mailbox and didn't get a return call. I kept calling the next day and kept getting dumped to the same mailbox, which couldn't accept any more messages because it was FULL! It's a bad sign when the person in charge of customer service has a full voice mailbox and isn't returning calls. When I called back and spoke to the people answering the phone, they conveyed a very ho-hum indifference, as if unhappy customers were just a routine part of the job. Every time you call them, plan to be on hold and listen to their cheery self-promotion for 4-5 minutes, and, if you wish to speak to a person rather than be dumped into someones voice mail, you have to be very insistent. I don't like being pushy, so it was a very poor customer service experience.
Description of Work: Aeration plus seeding. They aerated the first day but neglected to put the seed down, so they had to return after I called them. Good job on the aeration, weak job on the seeding, i.e., their employee rushed, didn't hit the corners very well and the seed was very sparsely laid. It was probably a waste of money for the seeding.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70
MARK K.
12/2005
5.0
air duct cleaning
 + -1 more
The two men were very efficient and friendly. Cleaning was overdue so it was a big job, which was done in about ninety minutes. They also cleaned the dryer duct and gave us tips about keeping it cleaned out to prevent overheating and fires.
Description of Work: Clean out air conditioning and heating duct work, and clean out duct from clothes dryer. Also sanitize vents.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Gregory F.
11/2005
4.0
lawn service
 + -1 more
Company has been doing this work for us for several years, they do a very good job. They work in a group and work fast. There is no clean up involved in this job. Plugs are left on the grass. They do their work, pick up their check (which can be left under the mat on the porch) and leave.
Description of Work: Company comes out on a regular basis to aerate the lawn in the front and back yards.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$35
KIM H.
11/2005
5.0
lawn treatment
 + -1 more
They are good every time. They do not disturb our daily processes & are completely out of the way. Sometimes I even forget they are doing the job because it is peaceful.
Description of Work: They put holes in our lawn in order to let air & moisture into the soil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
ADRIENNE L.
11/2005
4.0
lawn treatment
 + -1 more
I have been pleased with their work. It's time consuming having to mark my sprinkler heads and I wish there was a way around that issue, but probably not, unfortunately.
Description of Work: Mile Hi Aeration has aerated my lawn on several occasions. Best of all, they are flexible in working with my schedule.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$35
SHAUNA V.
11/2005
5.0
lawn treatment
 + -1 more
These folks did a nice job, and were considerate. I was having a barbeque in the backyard when they came, and they decided to do the front yard first, to give us time to retreat to the house. There were plenty of 'plugs' in the lawn to allow moisture to penetrate our lawn. It is certainly worth it to me to pay someone to do this rather than buy and store an aerator myself.
Description of Work: They aerated our whole lawn, front and back yard. We don't have side yards with grass, but I'm sure those would be included in the $35 if you have them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ANGELA J.
11/2005
5.0
window cleaning
 + -1 more
He did a good job of cleaning the windows. There were no streaks. They said the sheeting action would help keep the rain from leaving spots on them.
Description of Work: They cleaned the outside of our windows for us and put a sheeting protection on them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ANGELA J.
11/2005
5.0
lawn service
 + -1 more
They were on time and did an excellent job in aerating the lawn. They also told us of the other services that they could do for us if we wanted them to.
Description of Work: We had our front, side and back lawn aerated. They cleaned up the plugs that were on the sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
JEANNE W.
10/2005
3.0
lawn service
 + -1 more
WE RECEIVED A CALL FROM MILE HI TO COME, AND DO OUR LAWN SINCE THEY WERE IN THE NEIGHBORHOOD THAT DAY ANYWAY. WE AGREED, AND AGREED ON 40.00 FOR BOTH FRONT AND BACK. THEY DID NOT SHOW UP ON THE SCHEDULED DAY NOR DID THEY CALL. WE CALLED THEM BACK, AND THEY TOLD US THEY HAD RUN BEHIND, AND WOULD BE BACK THE NEXT DAY BETWEEN 10:00 AND 2:00. THEY DIDN'T SHOW UP BY TWO SO I CALLED AND TALKED TO A SUPERVISOR, AND TOLD HIM THIS WAS UNACCEPTABLE, AND THEY NEEDED TO GET THERE AS PROMISED. FINALLY THE TRUCK ARRIVED, AND THEY DID A VERY GOOD JOB ON MY LAWN. I LIKELY WOULD NOT CALL THIS COMPANY AGAIN, HOWEVER, BECAUSE I THINK IT REALLY STINKS TO HAVE BAD CUSTOMER SERVICE.
Description of Work: TWO EMPLOYEES CAME OUT TO AERATE BOTH OUR FRONT, AND BACK LAWN. THEY UNLOADED THE TRUCK, AND BROUGHT OUT THE MACHINE THAT DOES THIS WORK. THEY DID THE FRONT YARD FIRST, AND THEN THE BACK YARD SECOND. BECAUSE OF THE SIZE OF THE MACHINE IT ONLY TOOK ABOUT 35 MINUTES TO COMPLETE THE WHOLE JOB. THEY THEN LOADED BACK UP AFTER I PAID THEM THE MONEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0
$40
RUBEN C.
10/2005
4.0
lawn treatment
 + -1 more
THE WORK WAS PERFORMED TO MY SATISFACTION. THEY GAVE ME TIPS ON MY GRASS AND YARD HEALTH. THEY SUGGESTED THAT I KEEP MY GRASS A LITTLE SHORTER. I FELT THEY WERE VERY INFORMATIVE.
Description of Work: I HAD THIS COMPANY OUT TO MY HOUSE THIS PAST SPRING TO AERATE THE FRONT AND BACK YARD.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40
RHONDA W.
10/2005
3.0
irrigation systems
 + -1 more
THEY DID DO A GOOD JOB ON THE FRONT YARD WHICH IS SMALL. AFTER LOOKING AT THE BACK YARD WE REALIZED THAT THEY DID NOT DO THE BACK YARD. I HAD TO CALL THEM BACK AND THEY DID RETURN PROMPTLY AND FINISH THE JOB THEY WERE PAID TO DO. AT LEAST THEY DID COME BACK AND FINISH EVEN THOUGH THEY HAD PAYMENT IN FULL.
Description of Work: OUR FRONT AND BACK YARD WAS TO BE AERATED. WE WERE NOT HOME WHEN THE SERVICE WAS DONE. THE COMPANY WAS TO GO THROUGH THE BACK GATE TO GET TO THE BACK YARD WE LEFT A CHECK FOR THEM ON OUR FRONT DOOR.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$30
KARLYN R.
08/2005
5.0
window cleaning
 + -1 more
THE WORK WAS EXCELLENT AT A GREAT PRICE. I CALLED ON A WEDNESDAY AND THEY WERE OUT THE NEXT DAY. THEY WERE ON TIME AND VERY RELIABLE. I WOULD DEFINITELY USE THIS BUSINESS FOR THIS SERVICE AGAIN.
Description of Work: PROVIDES AN ESTIMATE OF WORK. CLEANING OF EXTERIOR WINDOWS ALL AROUND THE HOUSE FOR A LOW PRICE OF $45.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
SUSIE S.
08/2005
5.0
lawn treatment
 + -1 more
WE CONTINUE TO USE THIS COMPANY BECAUSE THEY ARE VERY RELIABLE. WE DO NOT NEED TO BE HOME IN ORDER FOR THIS SERVICE TO BE COMPLETED. WE WILL CONTINUE TO USE THE COMPANY AND WILL RECOMMEND TO OTHERS.
Description of Work: WE USE THIS COMPANY EVERY YEAR FOR AERATION OF THE YARD FOR THE PAST 7 YEARS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ROBIN S.
06/2005
5.0
irrigation systems
 + -1 more
WE HAVE USED MILE HI ON OUR OWN PROPERTY AND THIS TIME ON OUR RENTAL PROPERTY. SHELLY, OUR RENTER, SAID THEY DID A GOOD JOB AND WERE COURTEOUS. VERY PROFESSIONAL.
Description of Work: THE AERATION COMPANY USES A LARGE MACHINE TO POKE HOLES INTO THE LAWN. FIRST THE GRASS IS CUT AND THATCHED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149.99
SANDRA C.
06/2005
1.0
window cleaning
 + -1 more
I AM NOT HAPPY THAT MANY TIMES THROUGHOUT THE YEAR, THIS COMPANY MAKES A TAPE RECORDED CALL TO OUR HOME SOLICITING WINDOW CLEANING OR LAWN AERATION SERVICES. WHEN WE DID HAVE OUR WINDOWS CLEANED, THE JOB WAS DONE POORLY, EVEN WHEN THEY CLEANED A SECOND TIME.
Description of Work: WE WERE SOLICITED TO HAVE OUR WINDOWS CLEANED BY MILE HI CLEANING AND CONTINUE TO GET PHONE SOLICITATION FOR A SERVICE WE DO NOT WANT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Lawn Irrigation,
Window Cleaning,
Air Duct Cleaning,
Landscaping,
Gutter Cleaning,
Carpet Cleaning
FAQ
MileHi Services is currently rated 2.8 overall out of 5.
No, MileHi Services does not offer eco-friendly accreditations.
No, MileHi Services does not offer a senior discount.
No, MileHi Services does not offer emergency services.
No, MileHi Services does not offer warranties.
MileHi Services offers the following services: Liquid lawn and deep plug aeration, fertilization, tree & turf fertilization, exterior window, air duct, carpet & gutters cleaning.