Applewood Plumbing Heating & Electric

Being an engineer I had it pretty much diagnosed. He spent 20 minutes replacing a $50 part (I looked it up) and charged me $569. Way out of line. Pass on this company.

Anthony fixed the problem. Only cost $29.

Jeff Maldonado of Applewood Plumbing did an outstanding job. He listened to me and then analyzed the potential causes for the loud thumping of pipes in the wall behind my newly installed hot water heater. He determined that unusually high water pressure was building up after toilets were flushed or the washing machine was used. Replacing a failing regulator solved that problem. Jeff also found a leaking pipe above the regulator that had not been leaking two weeks ago when the hot water heater was installed. He fixed that while he was replacing the regulator valve. Jeff also noticed that a long stretch of pipe had come loose from its supports, probably while all the work was being done over the last couple of weeks. He put new supports in and assured me that this pipe would not becoming loose again in the future. Jeff did a terrific job and I would highly recommend him. He is sharp and has great customer relation skills too. Well worth the cost of using Applewood.

Fantastic! Cannot say enough good things. Booked this appointment the night before. Got call in the morning saying technician was on the way. Arrived promptly and was friendly, professional, and competent. My system is tricky but he was very familiar with it and fixed my system quickly. He also pointed out a potential problem with water flow but no pressure to remediate it. He taught me how to maintain my ancient system to avoid future problems. We will not go anywhere else ever again except Applewood!

This was an estimate only visit but Jeff demonstrated a thorough understanding of my request and came up with a very workable solution. Jeff was very responsive to my input and I feel worked out a solid plan to accomplish the job.

I don't really need to explain this picture to a plumber for someone to see it is wrong. Leaving the old gate valve in the line when I paid top dollar for the new ball valve is a point of resistance on my main water supply. The gate valve is also very old, so it will continue to cause corrosion, and will likely start leaking in the near future. The day of install for this service, the noise from the sawing of the pipe was very loud. Having not done many big repairs like this to a house before, I figured this was normal. Today Applewood sent another, more experienced, plumber to fix the work they started. I didn't hear a sound, and he also needed to completely replace the prior plumbers work to make this a professional job. I asked why he was so quiet doing his repair than the first plumber was. He said if he was any louder that, then the original plumber didn't have the correct tools. A close quarters saw was required. The first plumber made so much noise because he cut my main water line with the wrong saw. My pipes then leaked for 8 days before I noticed the damages it caused. The time it took from the pictured install to the correction of that has been two weeks exactly. Eight days after the flawed first install, my basement was flooded. I lost an entire wall of drywall and paint, carpet and padding, and several storage boxes of books and assorted items. I have had Applewood plumbing in my home 3 times. I have had two different plumbers from other companies in my home. I have had a restoration company in my home. In the past two weeks. I have worked hours moving around my storage to make room for these service calls and sacrificed rooms in my house for that. Applewood is still expecting me to accept a $200 credit for the issues they have caused. I have paid them $500 for this job. I now owe a $1000 deductible for my home owners insurance. I have other damages from storage items. My time has been considerably wasted. This is a home owners nightmare, and I cannot believe it has come from a 4.7 star service. I consider myself to be an even tempered person on my best days. I have been patient with Applewood over the last two weeks and I am glad their work is finally done correctly. But I have lost my patience because of the effort it has taken me to discover all that has happened here on my own. Applewood is well aware, and has admitted their complicity in this series of events. If they cannot reconcile this with compensatory remuneration, I will be forced to begin small claims proceeding or contact an attorney for further reclamation of what Applewood has caused in my home since I made the mistake of calling them up to fix my plumbing. The Better Business Bureau may be able to help also. It sounds like the company may offer me a refund of the initial job itself with nothing further considered for the flooding. They asked for 2-3 days to discuss it with the company president. They have offered a settlement for my insurance deductible, but have still not come through with their commitment on that. I'll update if they decide to be honorable and act with integrity.

Great! Anthony was very professional. His work was quick and efficient.

They replaced the bad switch immediately, did some additional troubleshooting, and were in and out within an hour.

He was extremely helpful and professional.

Luke did a great job and went the extra mile when unexpected issues popped up. I am very confident that our heating system is working like it should again. Feels great.

Tech was professional, knowledgeable, and friendly. Identified and fixed problems immediately. Called and had plumbing issues fixed same day. I thought toilet tank was leaking, but tech was honest and told me it just overflowed and why. Service was pricey, but guaranteed for 2 years.

Great, Kyle the technician was very knowledgeable and explained the issues and options to fix them very clearly and patiently.

I didn't have enough money to do the job now.

Service was good but price was outlandish. $3800 to replace water heater. I saw a water leak and got concerned, call Applewood, technician recommended replacement, I was worried about possible water damage and accepted outrageous quote, my bad but still think they took advantage of me.

Tristin was punctual, knowledgeable and professional. He was efficient in his work and did an excellent job. I'd have him back again. They are not the cheapest, but Applewood does quality work with great customer service.

THEY WERE VERY NICE BUT THEY OVERCHARGED US EGREGIOUSLY AND THE QUOTE THEY GAVE US FOR A NEW BOILER WAS BEYOND INSANE. 62,000.00$.

Extremely knowledgeable and capable electrical technician/craftsman. Went above and beyond to focus on the issues with precision. Anthony was a very likable individual with a great sense of humor and warm personality - actively listened to my concerns and expectations - I would highly recommend Applewood and Anthony for any electrical job, large or small. Extremely appreciative! Job well done!

Troubleshooted major problem with boiler (including water heating system within boiler). Arrived within agreed time. When problem was diagnosed a company truck arrived with the needed part (part needed was unusual, so understandable that the part was not on the repairman's truck). Repair was made efficiently; significant time was taken to be sure that the system was working. Work area was left clean. Time was taken by repairman (Mark) to discuss problem with me and what to do to prevent future problems. Very pleasant and courteous. Respectful of my property. Used all of the safety precautions related to COVID.

Excellent! Rob arrived early in the 30 minute window and got right to work fixing the problem! So happy to have it finished!

Dan opened the breaker box and immediately found a loose ground wire. He tighten the screw to the ground bus and the circuit tested OK. Dan's a great guy to work with!

The service was great! Brian was on time and provided a written estimate of the work I wanted done. He also threw in a coupon I didn't know was available. He completed the light fixture replacement quickly. I am pleased and would definitely go to Applewood again for electrical services.

Dan was wonderful! I appreciated how patient and kind he was, especially given the snowy road conditions that day and the extra time it took him to get to my house. He was extremely knowledgeable and took the time to explain technical details to me. I would definitely hire him again!

Spent time going over everything and was a pleasure to do business with as usual

My experiences with Applewood have gone from bad to worse each time. Today I literally could not get the annual heating inspection that I paid for scheduled because they refused to schedule it, even a month or so out. I literally was going to try and have the most open availability for whatever time of day they wanted, and they REFUSED to schedule an appointment. They had so much double-speak and canned responses that it was nauseating—things that don’t even make sense. “We’re trying to take care of ALL our clients.” Yet you won’t even schedule an appointment for me for a service I already paid for? Apparently you mean all your OTHER clients. “Do you have heat?” Yes, I have heat, and I completely understand people with no heat are a priority. Yet I don’t understand how that means you now refuse to schedule an inspection for a customer who was roped into your ridiculous membership plan. Eleven months ago when the technician was here, and I paid thousands of dollars in heater repair, he cross-sold me on the membership plan. Now, when I go to do what he said, and have it inspected a year later, they literally REFUSE to schedule the service. Because it’s cold season now, and people will be without heat, so they won’t schedule any inspections EXCEPT that they will add you to what amounts to a “de-prioritization” list— where apparently they have some magical foresight that no one will be without heat, and then at that time they might schedule a heating inspection. Yet I paid for a service that now I can’t get scheduled! They then had the nerve to imply that I should have called in August. Well, if I’d known that was what was “required,” believe you me, I would have called in August! It sucks to be a relatively new homeowner that is still learning the ropes and takes an inspector at his word. My follow-up experiences with Applewood electrician services was horrible. I would not recommend Applewood, and they should refund money to people if they literally cannot schedule the service they paid for.

Samuel did an excellent job with our annual furnace cleaning and maintenance check up. He was competent, courteous and professional. I will definitely use Applewood again for all of our HVAC needs!