Applewood Plumbing Heating & Electric

Replaced countertops in our son's kitchen. When the sink and disposal were removed neither the main water shutoff nor the one under the sink was working then when the sink was reinstalled we were unable to get the connections to stop leaking so we had a slow leak the entire weekend We had used Applewood in the past and service was ok and price was reasonable. So we called at 7 am and their service fella was at the house by 8:30. Efficient, knew what he was doing... but $406.37 for 30 minutes and a handfull of new pvc pipes is outrageous! Never even touched the shutoff valves.

Applewood Plumbing was called repair or replace a pump in the heating system of my house. They charged normal and reasonable fees for callout and work which took about an hour. They charged $320 for the pump which is commonly sold in hardware stores for about $40 and as much as $75. When I questioned their pricing, they merely said that I had signed an estimate and they would not alter the bill. I expect to pay a fair markup but quadruple price is not ethical.

I was out of town so the work was performed with my wife's approval. After talking with me on the phone my wife approved the repair even though I thought the price was too high. When I got home the price had doubled. He convinced my wife that the entire drainage system was leaking and needed to be repaired. The replaced parts were left for my inspection. The pipes showed signs of leaking, but only minimal stains, and no signs of running water. The plumber indicated to my wife that they were pinhole leaks. He suggested that all the pipes had to be replaced. The proper repair for a pinhole leak is to clean the area and apply J B Weld which seals the leak, a very quick and inexpensive job. The man was a good plumber and a GREAT salesman. Applewood will not be at my house again.

They had replaced a shower faucet for me about seven years ago and gave a lifetime guarantee on it, so, I called them back when it started leaking. They fixed that for nothing, but, said that the problem was with my pressure regulator which was also put in at the same time. The city has raised the water pressures, so, it made sense what they said and perhaps that was the case. They charged me a horrible price for the pressure valve which was 690 dollars. However, I trust their people and their work. I am going to use them again because the price they quoted me actually turned out to be cheaper to join their service club. We get a free check for our furnace which I intend to do next fall.

They are very prompt in responding to my calls. They do repairs and maintenance.

I thought that they were very responsive and they came around and started working the day I contacted them. They got the job done in 2 days like estimated but they were a bit overpriced.

I did not have a very good experience with Applewood. The guy who came out to give me the estimate was very controlling while he was out to my home. He did not act like he had any idea what he was talking about. It took him a while to figure out what was wrong and then he told me that it would cost ten thousand dollars and no more. Well ten thousand dollars is a total turn off and it turned out that none of the work was necessary. All I needed was to have the line snaked. They were very responsive and they came out just as planned.

The furnace in one of our rental units was blowing a "low voltage" fuse when the tenant turned on the AC. We called Applewood because we had a coupon from them and because they had a full page add in every phone book in our house. They came out the same day and examined the furnace/AC. He tested a few things and then said that the problem was probably on the roof, but that Applewood was not yet doing AC unit service (based on a temperature outside that day of ~50* I guess?), (why they even agreed to come out then was beyond me at this point). The technician did notice that the bearing in blower motor was going bad and since he was already there I agreed to have him replace it. He replaced the motor and that works just fine. Their technician/sales snake then suggested that since I already was paying for this service call that I sign up for their special service plan hocus-pocus and that when the temperatures came up (about 2 weeks later) That would entitle me to a free spring visit from them to see about and diagnose the fuse problem and 10% off the fixing of whatever that problem would be (The plan has a spring visit and a fall visit). I paid the $100 +- dollars for this figuring that it would work out when they came back to fix the problem (The actual math does work out in my favor since I was certain that the AC unit would be $3000+ actually $10000 in their terms and 10% off that is a lot of money!). I did find out later that the $1000 I paid to have this motor fixed should have only cost ~$400. Well, as luck would have it a few weeks later I called and made an appointment to have this "free" visit and see about getting the AC/fuse thing fixed. I booked a date and again coordinated roof access with the building manager. They reminded me that the company had to have their insurance on file in the office in order to get access to the roof. I called Applewood back to have them fax their insurance and was informed that their employees are not allowed to go on the roof of the condo building and that my appointment would be cancelled. I mentioned that I had paid for their "membership" super duper service plan and was told/sold/lied to by their service guy that this was the process. I was told by the squawking idiot on the other end of the phone that there was nothing she could do. I ended up finding a better contractor, thanks to angies list, and will never use Applewood again. To sum thing up: 1) I paid over 100% more for the services that I received then I should have. 2) I wasted lots of time, energy, and $ with these clowns. 3) I Paid a membership fee to use their services, which it turned out they couldn't render. 4) They are making up the cost of those phone book adds with huge markups... Duh! Their slogan should be: You can easily find better quality and service, but I guarantee you can?t pay more than with Applewood!

They were prompt, efficient and clean. They did everything to keep my house clean and they explained everything. Overall, it was a very positive experience.

I hired these guys to dig up an old busted clay sewage line 4 years ago. They dug up my yard, and replaced the main line for over $7,000. They subcontracted for the work, and only supervised the job for about 5 minutes. This year, it turns out that they did not actually fully inspect the sewage pipe from the exterior wall, and overlooked an old branch that was coming off of the cast iron...about 2 feet from the exterior of the house. Meanwhile, large roots infested the pipe, and created another sewage backup. They charged me an additional $5,000 to dig up the 2 feet of concrete next to the exterior wall, and to replace that portion of the cast iron. The plumber proceeded to leave a RAG in the pipe during this portion of the job. The following day, ANOTHER plumber from Applewood came to snake the line AGAIN, and extract the rag, claiming that it was an 'unrelated job', and so wanted to charge me AGAIN for that job. Applewood took no responsibility for the 2 feet of faulty cast iron pipe from the original job done 4 years ago, claiming that everything they did was 'up to code'. I will NEVER use this company again, and advise that you do the same.

Work took as long as expected. Bid was accurate, no new charges were added. The electrician was helpful, informative and honest.

They were very responsive and I thought the price was fair.

They great a job but they put a valve right above a switch that I would rather not be there. I will use them but only with an estimate first.

They are always trying to sell you more stuff than you need and make it more expensive.

They were very professional, there quote was right on. They were very thorough, I would recommend them to other very highly. I would use them again if I needed to.

We went with someone else and in digging out the sewer line, found that it was not broken but rather just severely clogged with roots. We thankfully used an awesome person (JDR Excavating) who did great work at a fraction of everyone else's prices, but still dug up a good sewer line based upon Applewood's mis-diagnosis. I would recommend not doing business with these people.

I was given an estimate of $1005.11 for parts only. I decided to pay the estimate fee and shop around. The first place I called offered to do the job with labor included for less than 50% of the part cost Applewood would have charged me. I ended up saving over $500.00.

The maintenance service is okay but I thought their price for the light fixture installation was high. I also didn't like the fact that they placed large stickers with their number on the furnace without checking with me first. I wouldn't use them again for the electrical work, but I will continue to use them for the maintenance of my heating and a/c.

To be honest the job was done perfectly and very efficiently, but the price was too high. They charged $760 for the a/c. They told me that a new unit would cost me $6000 and $2500 for the outlet box. Even if they did a great job I wouldn't hire them again because of what they charge.

They installed my water heater the next day after I called them. I appreciated that the serviceman that did the work even called me before he came out to the house. The company is certified and insured.

I am very pleased with the service provided. I thought the price was a bit steep. The end result is great because now I have central A/C and heating. I would use and recommend their service.

They really did a great job for us. Even though their price was a little on the high side we didn't mind paying for the work to be done right. They were very professional and efficient in their work.

Very well - the technician was available earlier than the scheduled time, so a dispatcher called to ask if he could come early. He described the problem with the toilet, quoted the price of the work, and completed the work promptly. He was friendly, professional, and competent. Applewood was the only company out of three that I called that was available to come on the same day.

They came out within 2 hours. They charged us $39.95 for a house visit. They gave us an estimate of $2800 to replace the hot water heater that same day (Sunday). They tried to explain that their heater was better than any other and warranted the additional cost. We quickly paid the $39.95 and sent him on his way. At the end, we went to a local hardware chain and purchased a premium hot water heater and installation for less than $500.

The intake fan on my furnace was not working. Applewood quoted a price of $830 just for the replacement part. I decided to get a second opinion and received much better and less expensive service from Braconier Plumbing and Heating. He took out the original fan and oiled it well, so my furnace would work until a replacement fan could be installed and gave me the option of just keeping the newly oiled fan. I decided to replace it at $198 for the new fan. It was quite a difference from the price of $830 quoted to me by Applewood Plumbing and Heating!