Applewood Plumbing Heating & Electric

The technician was polite but didn't really know what he was doing, since he told us that what needed to be done was WAY more than what was necessary. The pricing was TERRIBLE!

Applewood Plumbing clearly takes customer service very seriously. They called to see if the technician, Craig, could come early and they emailed me a pic and bio of him. I have never had any company send me a pic or bio of the person who was going to be coming to my house. That's amazing. Craig did a great job tuning up our toilets and was very personable. I'd happily recommend Applewood to anyone.

I was not really happy with them, because they were really pricey. I looked around afterward and I could have had it done cheaper. They were polite and nice, but I think they really gouged me on the price. I wanted the same hot water heater and they quoted me $5000. I didn't want to do that, so I bought a small electrical heater. They came and referred me to someone to extract the water. I used them because it was at night and I needed immediate assistance. I think they took advantage of my age and of my situation. They promised to be here in 30 minutes and they came 3 hours later.

About 30 minutes worth of work, changed filter and checked it with a camera

Unforutntaely due to the location of the tap plumbing, the guy needed to crawl through my super dirty crawl space to fix it - which upped the price and made it tricky to repair. However - as always with Applewood, they show up on time, their guys are uniformly awesome and good at what they do, they price accordingly - though the membership (annual- $160) does give you a discount on every service they perform, and removes the call out fee. It was more expensive than I thought but the guy did an amazingly neat job - tried to fix stuff which he didn't need to - and was personal, professional and courteous. You can always find someone cheaper, but I've never had a problem with any of their work (they've installed a hot water heater, fixred my washing machine hoses and removed old wiring for me). They are my standbuy for all thinks HVAC and when I've tried to go 'cheap and cheerful' I've usualy ended up waiting around or having multiple call outs to fix a problem. Applewood are the Mercedes of HVAC and plumbing - trusted and reliable. If you can;t afford a mistake or you won't want to waste your time.. give them a call. They're available 24 hrs a day!

Ummm... $1850 for a water heater? Are these guys professional crooks? We got a better one (from Wizard Plumbing) for less than half the price installed. They said the high price was because of the warranty - so if you want to spend $1300 for a 12 year warranty on a $500 water heater, this is the company for you! How do these guys stay in business??? Moreover, when the Wizard guy came out, he informed me that we probably didn't even need a new one, although this one would probably go in 1-2 years. So overall, I find this business not only over-priced, but dishonest. Would never call again...

We had one of their electrical people out and we had one of their plumbing people out who cleaned out some drains. We were very happy with them. Both of them were extremely courteous and very professional. We have invited them back. We went ahead and joined their membership. We like that you can get both plumbing, electrical, and HVAC in one place. The people are master plumbers and master electricians. They seem to have the ability to make decisions instead of calling in every few minutes. They are not only responsive, but also proactive.

Their service has been fine. They did their job well.

Everything turned out good when they did the service. They are very polite and they clean up after themselves. The guys are pleasant and friendly. They are clean and neat in appearance. They stand behind their work if something would go wrong. We have never had any problems.

Their service was good. They were timely and courteous. When they set the appointment; they arrived. They kept us informed on the schedule. They gave us estimates on all the work. They were personable. They were able to make sure they got the work done in the timeframe that we needed.

They were terrible. They did a terrible job and they tried to charge me an exuberantly high price. The toilet is worse than before they did their work. I will never use them again.

They are fabulous. They are super attentive and responsive. Each person that has come out has been very efficient and friendly. They are all very competent workers. They always wear their certifications around their neck.

The Applewood office let me know when to expect him and he arrive right on time. He had noted that some of the previous connections were not installed appropriately and fixed all during the installation. He let me know what he was doing during each step of the process. He's very professional and very personable. He was more than happy to answer each one of my questions. It was a great experience!

Negative experience. Besides missing their scheduled appointment, they did not alert me to the cancellation until more than an hour after the appointment was scheduled.

Had Applewood perform a sewer scope since we hadn't had one done since we moved into our home almost 5 years ago. Technician arrived at scheduled time and was friendly. He performed the scope and determined there were roots that needed to be snaked. He also determined via the scope (and showed me the camara footage) that there was likely a busted pipe 80 ft out where our line meets the city main line. He snaked the line and then proceeded to tell me that we needed to replace the line immediately in order to avoid an "emanate" backup in our home. He did all of the measurements outside and quoted me $20K to replace the portion of the line between the house and the main line. Fortunately, I did some additional research and found out that Applewood has a reputation for overcharging its customers. I paid the technician $300 for the sewer scope but had a second quote done the following day by a highly rated company on Angie's list. This company confirmed that there was likely a pipe bust at the connection based on the scope, but quoted us $8600 to replace the line. We are in the process of getting a third quote, but needless to say I will not be using Applewood in the future.

They gave me an estimate of 4400 for a job that another company gave me $804 for. I have tried to contact them to get a breakdown of the job and they "don't have that information". The people from the other company said that Applewood is not even licensed to work on well pumps.

These thieves in workman's clothing charged $1099.17 to replace a furnace motor (available on-line for $300). Spent approximately 90 minutes to do this. One of your A-rated companies was later at my house for another repair and stated that their charge for the furnace motor replacement would have been approximately $475. I will never again do business with Applewood Plumbing and Heating. I think they shamelessly overcharged me. I caution anyone else thinking of dealing with this outfit. Oh yeah, Applewood bent the main blower wheel (accidently?) when they changed the motor and and did not bother to unbend it which your A-rated company repairman later did. Instead Applewood advised me to have it replaced by them at the time of the furnace motor replacement.

Took the guy I hired off Angie's list and hour and 15 minutes start to finish. THAT WORKS OUT TO $700 AN HOUR FOR THESE GUYS!

They are not on our good list. We have used them for a long time and we had a service agreement with them. They came out and were supposed to come out and check everything was okay. Before that we were a little upset because their prices are ridiculous, they are way too high. They then sent a couple of guys out to look at our plumbing and electrical and the electrical gave a quote to replace our outside master electrical panel. We got another electrician to look at it and he said that this was not a big problem and they wanted to charge us a fortune to fix it. To me it was a rip off and that finished it for us as far as we were concerned. They have always been overpriced, but have always done a good job in the past, so we paid up, but that was too much. We have used them for a long time and right now the prices have gone up and we will not use them again. They have always done a good job when they have done work for us, but the prices were too high. We did not get them off the list.

They gave all these coupons that I did not need. As a "benefit" of their high price plumbing job, they said would they do a free furnace inspection. This inspection did not include any cleaning or repair. They claimed they found a crack in the heating element and wanted to sell me a new furnace. I have a carbon monoxide detector right next to the furnace so there is no leak. They said they did not use a carbon monoxide detector. On the sink job, I asked them to repair the Delta sink set. They wanted to sell me a new set and that the fix would only be temporary and last 6 months. I did persuade them to just do the simple fix to stop the leak. I would not use this company in the future because they push goods and services that I don't want, and also the price.

Made an appointment and Applewood was out later that day which was a blessing for us since we couldn't run the garbage disposer until the GFI outlet was replaced. Applewood called ahead to see if I wanted the repairman's credentials emailed to me so I knew who was to be expected. Steve, the repairman, donned booties when he came in the front door in order not to track anything through the house. He was quick, efficient, cleaned up after himself, and answered some other questions I had about electrical work. I would hire Applewood again in a second! I used the Angie's List coupon and got 35.00 off of my bill. These days, anything helps.

Good advice and recommendations. Repaired broken drain pipe and remove clogged pipe quickly. Did not choose to do Other projects on toilet repair and sump pump repair due to price.

Saw the add in the paper so took advantage of it--and calledfor an appt.-was made for approx 9:)) am and Levi arried about 9:30 am put on his shoe coverings and went to work--tuned up the toilet and adjusted the water presure--as it was sqealing as it refilled after flushing". fixed the problem-took off his shoe coverings left me the paper work and a refer magnet note pad and a rubber jar opener--then left--very nice person-did a good and tidy job

I found them on Angie's list through a deal offered. He was in and out he did a great job. I was very satisfied with the service.

"Jeff" performed all this service, and more. The inspection of the hot water heater yielded some observations I was already aware of, and some that were new. "Jeff" said many of the recommendations for improvement of our hot water heater could be deferred to the time this current unit must be replaced. I am hopeful the tune-up will help reduce the wear-and-tear on this aging appliance. I was a little surprised, however, at what constituted a "flush". In our homeowner's repair and maintenance book, a flush of a hot water heater is described as a process involving completely draining the tank, refilling the tank and then running the water out again until it runs clear. "Jeff" said that he would simply run the water until it ran clear, and that the method I was anticipating is too h****** the hot water heaters. I deferred to his professional opinion. I also gleaned a lot of extra knowledge during this service visit. I asked a lot of questions about "tankless" water heaters, and "Jeff" was very generous with his professional opinion. Also, in addition to the inspection of the water heater, "Jeff" checked the water pressure to the house, and recommended a water pressure regulator, and some improved valves. He took the time to write up estimates of all the recommended services, as well as information on a service club membership that Applewood offers. (I do NOT feel I was pressured to join the service club, or to take action on any of the recommended services.)