Applewood Plumbing Heating & Electric

Very well, plumber was quick, clean and very professional and pleasant. I felt comfortable with him in my home. The toilet has not leaked since and the tune-up was many months ago

Everything went fine. They were prompt and did the job they said they would.

The service man arrived quickly after I contacted this company to check my toilet. My toilet had not been working properly, so I know it needed an easy part replacement. The service man told me that I needed to buy an expensive part from a notebook that had pictures of a lot of different parts. I felt like I was being "hard sold" to buy an expensive part. I told him no thank you, I did not have that kind of money. But then he changed his mind and decided to replace the part for free, after all. He said it was because it was their first service with me, so he would do me a favor so I would hire him back for other services. In my opinion, this service man was trying to sell me an expensive unnecessary part. I did some research online after he left and determined that I could have easily done the repair on my own with an inexpensive part. Other than that, I was very happy with the service.

Fast and efficient service - have used multiple times - always do a great job!

Called plumber to hook up a dishwasher. That's just one line. He also found a small leak on another line. He quoted me a fee of almost $400 for each repair. Since I was traveling and needed the work completed ASAP, I had no choice but to pay this rip-off artist. I had other work I wanted done, but since he quoted $400 for each repair or project, I only had him complete the necessary ones. Work was completed and there are no leaks. Hey for that price it better not leak.

Overall, I was extremely impressed with the work that Jaime did. He was outstanding. If he is an example of the folks that Applewood hire, then you can't go wrong getting Applewood to do your plumbing.

Prompt, courteous, knowledgeable. Not only was I contacted prior to their arrival, but they emailed a picture of the plumber who'd be coming...great stuff!

what I expected to be a few hundred became $500. then i was told if I join a club i get more of a discount. it ended up near $600. this is too much.Now that the toilet is fixed i am not happy with how it operates, you have to flush it just right. I don't think i will use them again, and I am not sure I am happy about your recommendation. I have not called them back out, but I need to because i am not happy.

I bought the Angie's list coupon, in case I needed plumbing services in the future. That happened almost immediately as my mother stopped up her toilet. I called Applewood and they said I could apply my coupon for her service. My mother has Alzheimer's disease so the caregiver on duty handled the appointment for us. Applewood arrived on time and unfortunately, had to snake the line to unclog it. I had no problem with their work, they got the toilet working again, however, when we got the bill it was $265 and it looked like they hadn't deducted the Angie's list coupon. I got the invoice and called Applewood and asked for a detailed bill, and was told they don't provide one. I asked if they had deducted the coupon, as it wasn't written on the invoice, and they didn't know. I was told the plumber would call me himself to answer my questions, but I never heard from him. I'm not sure I would use this service again since I had no response to my questions.

The workmanship was of the most excellent quality I have ever experienced and I have owned and remodeled over 15 properties. Jon W worked more hours to finish the project than most would have done.

Very professional service from start to finish. Thanks again

IThis company, Applewood Plumbing, is the MOST punctual, professional organization that I have dealt with in a very long time!! The technician was clean, professional, very honest and very pleasant. I was impressed at the amazing communication with the company along with them insuring that my plumbing issues with my water heater was taken care of with speed and accuracy. I would HIGHLY recommend using Applewood Plumbing. I trust Applewood implicitly and have scheduled them to take care of our other two homes. I am excited to use them for our electrical needs too. I am planning on buying one of their waterless tank systems within the next few months since they are fairly priced along with knowledgeable technicians and warranties to insure that our water systems will be best taken care of with Applewood.

Receptionist who took my initial call and made the appointment was courteous and professional. Tech (Jeff) arrived within the appointed timeframe. He listened to what I needed to have done, did an assessment. Jeff explained that some of the unknowns would not be known until the work was started, so he wrote an estimate for various scenarios. At every point in the process Jeff kept us informed of status. When he completed the job, the work areas were left in clean condition. Even though it was after 9p when he finished the job, Jeff was still as cordial and professional as when he started. The receptionist called after Jeff departed to make sure the job was completed to my satisfaction. Excellent follow through.

My wife called Applewood and asked them to send someone out. We have hot water heat, so the inside A/C heat exchanger and ductwork is in the attic. When the guy showed up, he went up the ladder into the attic and came down a few minutes later and said that it was too hot to work up there and he would come back in the morning before it got so hot. He told us that he needed to install a condensate pump to fix it. He guestimated that it would cost "about $600". After he left, I figured out what the problem was with the drain and fixed it myself. Because we would have to pay the trip charge of about $100 anyway, I called Applewood and asked if they would apply the trip charge to straightening the fins on the external unit that was damaged in a hail storm. The guy that came to do that did a fairly good job on the outside fins but did not straighten any of the bent fins on the inside of the coils. The charge was about $400. I decided to join Angie's List to find a better service provider the next time we needed A/C service.

Ryan was very professional, both in dress and manners, explained the issues that needed attention, and was able to complete the necessary repairs while he was here at my home. I totally appreciated this so I didn't have to arrange for another appointment. Can't say enough good things about both Ryan and Applewood. They are more expensive that some others; however, I've always had perfect service from them.

They were professional and courteous. The experience was a good one.

Quickly responded, diagnosed a problem that was previously misdiagnosed by another company. Accidently broke something and fixed it at no cost to me. Very professional and listened to my issues without upselling.

Not well. I called on a Sunday night and service was scheduled for the next day from 4-6pm. No one came. I got a phone call at about 5:50pm telling me that they were busier than expected and asked me to reschedule for the following morning from 9-11am. I got a call before 9 the next day telling me that they would arrive between 9 and 9:30am. 9:30am rolled around and no one came or called. When I called to inquire I was told they would be there between 10 and 10:30am instead. I called around 10:20am to cancel the service because I was so sick of waiting.

The customer service people who take the calls, schedule the service and follow up were excellent. They were polite, efficient, and did a great job of taking measurements/brand etc for our toilet so the service person could bring a new seat for us. The servicemen explained that our toilets were all quite old (which was true) and beginning to corrode, so they could be rebuilt for (I think it was) $600/piece or we could install new toilets. They quoted a price to replace the toilets that was about 5x what we could purchase a top-end Kohler toilet for at Home Depot or Lowe's (including installation). When questioned about the pricing, they explained that they only stock very top-end toilets ... but in the end I couldn't help but feel that they were taking advantage of customers. We went to Lowe's a few weeks later and had a wonderful experience with both pricing and installation.

Applewood always does an excellent job and is extremely timely. Their technicians are friendly and well trained. The only drawback is cost, but sometimes its simply worth paying more for a job well done.

I felt comfortable from the beginning from when he came to the house to when he left. My girlfriend was visiting from NY and commented on how nice he was and how she did not feel like we had to watch him every second while he was checking on the water heater. He offered advice and was not a pushy salesman in anyway and given the fact my husband wasn't home he did not make me feel like he was trying to use a bunch of lingo I did not know or understand to scare me into buying a heater. He was also so nice to my dogs and when he left made sure to say goodbye to girlfriend as well.

In short, while the service is fine, not 100% sure I would use them again as I think I can get a better price elsewhere and when I am with them, I always am waiting for the next marketing, up-sell, "opps here is a big expensive problem you need to fix" shoe to drop with them.

I called needing "Emergency" A/C service because I have a disabled child that can not tolerate the heat. The dispatcher worked it out to get someone out right away for me even though they were backed up. The technician, Sam Y., arrived within an hour and was excellent. He check the unit and diagnosed the problem. He explained their flat rate pricing and gave the option of joining their maintenance program. When I agreed to the work the part needed was brought to the house within 1/2 hour and installed within another 1/2 hour. Sam then checked out the rest of the system to make sure all was in working order. I was so thankful!!

Contacted Applewood plumbing and heating on Saturday when my swamp cooler stopped working in the 100 degree heat. I was pleased to find out a technician was available on Sunday for the standard $30 call fee. An arrival window of 11am to 1pm was scheduled. Applewood promptly called my on Sunday at 11:30 when they knew the technician would not be arriving until after 1pm. When Zack arrived he was polite, professional and proceeded to inspect my swamp cooler which sits on the roof. At the time is was 100 degrees out. Zack quickly determined the problem and explained how much it would cost using Applewood's standard rate book. Upon completion of the work Zack waived the $30 service call fee and explained the 2 year warranty that covered the work performed on that day. My swamp cooler was up and running within the hour thanks to Zack. I have used Applewood many times over the years and they have always provided highly professional technicians and call center personnel.

Doug provided the wiring and installation of a bataroom light, fan and switches and removed the old light and switches.