Applewood Plumbing Heating & Electric

I used Applewood Plumbing Heating & Electric, but I was not impressed. The technician wanted me to replace my toilet. He walked in the door and he wasn't here one minute before he was writing up an estimate for a new toilet. He barely had even checked out the toilet. I was left with the impression that this was a means to get into somebody's home to sell them something. He made some adjustments on the toilet and it works fine. I will never use them again, ever, for any service at all.

I am not a fan of theirs. I do not know that much about the plumbing aspect of it. We needed our hot water heater replaced. They wanted us to put an entire new flute system in that was actually designed for a constant hot water source water heater. It would have given them $3500. They tried to tell us we needed to update to the fire code. What they were wanting to put in, is for apartments. I will never use them again. It was for them to tell us what we needed to do for our water heater, it was full of sediment and I told him that we kept running out of hot water. He said that we needed this fancy dandy system and he said we had a 3-inch pipe and we needed a 4-inch pipe and they were going to have to rip it out of the wall and it would be a $3500 job. I understand that they need to up sell, but they need not tell a single house residency that they need to install a system for an apartment complex. I just will not use them again. The service guy that we got was nice. I think the companies service policy is to try to offer things that I do not need is ridiculous. They were definitely on time. The guy that came out was good; the company was unprofessional.

I use them for my primary residence and rental properties. They are efficient, knowledgable, and informative. They tell you the whole story and give you options and explain it in a way you understand. I recommend them for their services.

Applewood Plumbing Heating & Electric they are really nice and everything and they are prompt what happens is when they come out for my furnace, my air conditioner and some plumbing, they always say you need a new air conditioner, you need a new furnace. The other thing was the dishwasher and they came out and said I needed a new pump for the dishwasher. Another contractor said all I needed was the stuff you you put in your dishwasher, cleans up the dishwasher inside and he said you try that and I bet you find your dishes are coming clean. He was absolutely right. And he did the same thing with the air conditioner. I'll never use them. They are very nice, I don't have anything against that. They are prompt but you can't trust what they tell you. They don't tell you the truth.

I purchased a Big Deal coupon for Applewood Plumbing Heating & Electric. I was actually really impressed with them. As soon as they saw that we had purchased the deal, they called us and scheduled the appointment. They called even before we had the chance to call them.

I purchased a Big Deal coupon for Applewood Plumbing Heating & Electric. He didn't really fix the problem. It would turn out to be a waste of money. I think he did fine, it was just I fixed it myself a couple weeks later. It was just unnecessary, I should have done it myself.

Furnace: They barely looked at the problem (I had found a video on YouTube showing how to replace the igniter - I just couldn't get the part). But they were quick to offer a replacement furnace by the end of the next day. Pipe: The guy looked at it. Saw lots of potential for projects. And stated that he wasn't willing to repair the pipe - but that they would tear up the floor of my bathroom and the ceiling of my kitchen in order to replace all of the bathroom pipes. The technician they sent was pretty snide - as I showed him the door (in shock at the prospect of tearing up two rooms to repair a pipe) he called over his shoulder "Good luck tearing that kitchen apart!" When I first moved to the neighborhood Applewood would work with me on a reasonable solution at a reasonable price. Now it seems their technicians are trained to walk away unless they can sell a project that runs thousands of dollars. I found separate, different service providers who replaced the igniter and repaired the pipe. Total cost for both - little over $200.

They did a decent job on the toilet tuneup on two separate toilets at this residential unit. One issue was that the flusher handle needed repair, and they were unable to perform that at the time. They did offer to come back to do that once the parts were obtained, but the follow-up visit was never scheduled. I was surprised that they did not have the basic parts to replace and fix the flusher, which ultimately means the toilet doesn't still doesn't flush properly. However during the visit the technician also voluntarily inspected the some other plumbing items in the house just to check on them. As a result of that inspection I was informed that the water heater was about to burst. He turned off the water heater and alerted me immediately of the problem. We ended up using a different company to do the water heater installation, But if Applewood hadn't taken the initiative to inspect the water heater, we would've had a major problem because of the basement of this old house does not have a floor drain. So I was very grateful for their follow-up on that and feel that I got a decent value out of the toilet tuneup coupon use from Angie's list.

Exceptional service. Quick scheduling, prompt service and professionalism. Tuned-up a toilet and provided recommendations for long-term fix. The running stopped and it's functioning well now.

They wanted to charge me to get an estimate for work even though I have already had my line scoped and know what I need. Seems kind of silly to charge me when they are the ones who want the job.

We were in need of getting a copper 90 degree elbow replaced on our sprinkler system as well as a new garbage disposal installed. The very nice technician quoted us $450.00 to replace the 90 degree elbow and almost $1,400.00 to replace the disposal (including a new disposal). He quoted all of this while maintaining a straight face. The technician informed us that if we joined their "club", the price of the membership would be offset by the savings that club members get. Suffice it to say, I fixed the elbow myself for $32.00 and an hour of my time and have hired another company to do the disposal for less than $400.00 including the disposal. I will never hire Applewood Plumbing to do any work for me in the future and would encourage you to not waste your time contacting this company.

Purchased two $30 Angie's List Deals for Toilet Tune Ups which were supposed to include: Replace the flapper valve Adjust the tank fill valve & set the water level to 1" below the overflow Adjust the tank trip lever & set flush timing Dye test the toilet tank for leaks Tighten the toilet seat bolts When I arrived home, the technician had only been at my house for approx ten minutes. My wife informed me that he needed to replace some parts in order for my toilets to work and it would cost $325 over the top of the $60 that I had already paid. This came as a shock to me because both of my toilets worked before he arrived at the house that day. They were in need of a "Tune Up", and that is why i purchased the deal. I spoke to the technician and inquired about what needed replacing and he told me that the flush/fill lever was bad on one toilet. I had him show me what he meant and he pointed to the flush handle. I asked what that part cost and he told me $158. Keep in mind that the most expensive part I can find from home improvement stores cost around $20. I then asked him to show me what else needed "replacement". He took me to my other toilet (which he had already disassembled) and told me that I needed another part on that tank which hooks up to the chain from the flush handle and it cost $167. At that point I told him that I paid for a tune up and did not want the parts. He said that he performed the service already and the toilets needed the parts to work. I told him no and as he was leaving I had to ask him about the flappers, which I was supposed to receive with my payment. He dug around his stuff, found two flappers, and left them sitting on my toilet. I asked him to leave and decided to call the company to complain and ask about a refund. The only reason I am not giving them an F overall is because the technician was very nice to me and my family and the company did follow up and show up on time; however, this is a bait and switch deal if I have ever seen one! If I would not have made it home before the guy finished, I would have been out over $400 (which is almost enough to purchase two brand new toilets for my home). I am getting ready to move, and wanted to get the toilets working as good as possible before we left them to the buyers of our house. They both worked before the gentlemen showed up that day, and that is why I wanted a tune up, not an overhaul! After speaking to Applewood's customer complaint department, they refunded me almost all of my money for the "Tune Up". I will not be using this company for anything in the future and would recommend that you talk to the technician thoroughly before and during any similar service that you might use them for.

I purchased toilet tune up. However, tune up did not fix the leak and additional $125 fee was charged to fix leak.

The service person was very professional and did a good job.

Very professional and fast service.

They are on an Angie's List and had about 190 reviews. They are wonderful and I expected the last job to cost more than it did. The technician came out earlier than he said he would; which was fabulous because I had to come from the other side of town. He diagnosed the problem very quickly, explained what went on and told me all about how it worked and why the seal broke. He was very informative and could have sold me a lot bigger thing but he did not. He told me the new part he was putting in would last a long time. He was really knowledgeable and used to have a plumbing business. He started working in the business with his father and had his own company for 12 years so he knew what to do. I have used them for over 30 years.

He called to tell us he was on his way and arroved promptly. He was polite and professional at all times. He asked before he did things and he was careful not to drag any dirt or mess into the house. He needed to order a different part then he had with him. He asked if it was ok for hom to have the part brought out or if we wanted him to come back later. He thanked us for our business and made sure we were completely satisfied before he left.

they did exactly as promised and I was confident it was done correctly. However, when I asked about other services, they quoted prices well above others I'd received, and they claimed other plumbing services did not guarantee their work and could not be 'trusted' to do it as well. I found this not to be true as I did hire another plumber to install new toilets eventually.

Yikes! Don't use them for drain clearing, call 99 rooter instead. Applewood came out and gave me a $300 quote for a $100 cleaning. I tried to negotiate the price and they said they have set prices for everything. Don't waste your time. Oh yeah I also had to pay a $30 estimate fee, give me a break!

Woke up to no hot water and a leak in my water heater. Called around and decided to use Applewood. They were very responsive and quick to schedule an appointment. The technician was great (Mark Reeves). However, the prices quoted to replace a basic 50 gallon, natural gas fired water heater were out in left field. The rock bottom basic model installed was $3,000, while the slightly upgraded version was $4,600. Thankfully, I compared prices and found a similar style heater, with installation (including replacement of water ball valves, replacement of gas shut-off valve, and installation of drain pan) for ~$1,600.

They called ahead to confirm the appointment. The plumber arrived on time and he had all the tools and parts that he needed to fix the job. He was very efficient and did an excellent job on the repair.

Came out on a Sunday and were very good, but a little pricey. The chargemaster book did not allow any discount for two jobs being done.

Plumber arrived on time, and began draining my heater. After a few minutes it was completed. He also checked the pressure on my heater and told me it was on the high side. I asked about turning off my heater when I am away and he suggested I do that or lower the setting on my heater to low because I was hesitant about turning it completely off.

Quick, clean, and great price

Applewood set up the appointment at my convenience, called ahead and sent an email with a photo of the technician that would be coming to my home. The technician (Abe) also called a few minutes prior to his arrival. Abe was terrific....prompt, friendly, professional, efficient. He offered me advice about my individual unit; and also pointed out a problem that my HOA needed to address. They came the next day and were grateful for the heads up on a pressure problem. I will definitely call Applewood again.