Applewood Plumbing Heating & Electric

They were punctual, courteous, they gave us an exact quote and did everything quickly.

I would highly recommend Applewood and will be using them again. They work seven days a week, have late hours and usually will service the same day at no additional cost. Exceptional service and employee's. Cost is on the high end.

I purchased a big deal coupon for this company. Everything went fine. They were very punctual, they came in, they were very professional and they made recommendations that were appropriate. Everything was good. They are definitely a very reputable place.

I had Applewood Plumbing do sewer line work in my rental. They are quick and reliable, but I feel they are expensive. My daughter had the sewer line from her house to the alley replaced and only paid around $4000.00. I didn't realize she had called the city, or I would have done that also.

The electrician did a fantastic job. I was very happy. Doug was very good. He was very conscientious. He wore boot covers so he wouldn’t stain my carpet. They were a little more expensive than other companies though. We signed up for the club, and they have a 1 year warranty on the work with that.

I called to have a technician come out to check my furnace. They said they might be able get somebody out that day if they had someone cancel or a job was completed ahead of schedule. I wasn't in a hurry, so scheduled an appointment for two days later. The technician showed up within the appointment window and diagnosed the problem quickly. Appleood has a catalog of set prices for variuos procedures, which includes parts and labor. The tchnician showed me the page for the rpair I needed. He had to call to have a part delivered, but that was out in about an hour. The technician pointed out another part that he said would probably fail within a couple of years. He had that part on his truck and could replace it at the same time, for an additional set fee. It looked like a simple job, so I opted to order the part and replace it myself, instead of paying the fee (comparable o other companies, but still not inexpensive).

They came to look at what I thought was a foundation problem, but they said it was not. Provided no other input. As it turned out, it was a leak from the outside that was causing water to drip down the inside wall of my basement. I guess that would constitute a foundation problem. The good news is they were prompt, professional in demeanor and did not charge for coming out when they did not do anything.

The company was very responsive in all communications including the actual service performed. When the technician arrived I indicated what I understood would occur which included a visual inspection of air conditioning equipment accessible via a ladder on the top of the building. The technician inspected the furnace and hot water heater and provided a report of his findings although had he asked me to review the items as he was reviewing them, I would've felt the money would've been better spent. As well, he initially was hesitant to perform any inspection of the AC equipment and there was no evidence that he accessed the equipment since a ladder never entered the unit. Despite this he provided his results about the AC equipment (perhaps in general) and quoted replacement cost for both the furnace and AC unit. While his work was overall professional, I would've appreciated more interaction with him during his inspection so that I could better understand the condition of the equipment he reviewed.

Provider arrived very late for appointment. The home office reported that the prior appointment was running overtime, but I saw the truck driving around town. The actual work took about 15 minutes, but the provider then spent about 45 minutes socializing.

They came out to replace a simple bathroom faucet. They showed up at 8pm. This was at the very end of their appointment time frame. They gave me an estimate of 459$ for the faucet to be replaced. This did not include the new faucet, that I provided . I laughed at the guy and told him no way. I then had another plumber come out to replace it,a and it was recommended by Angies list, and was an Angies Deal. Mr C's Plumbing. They came out and replaced the faucet for 104$ These guys rocked. I will never do business with Applewood Plumbing and Heating!!!!!!!!!!!!!!!!!!!

About 2 years ago Aplewood had done a very good job replacing our old furnace: - excellent product, excellent workmanship and proper price. We have been highly recommending them. BUT... Our niece's 6 yr old furnace had broken down last week. We were paying for the repair. Justin from Applewood arrived at her condo, told us that her furnace was mis-sized , and that it should not & could not be properly repaired. Justin pushed very hard: - She had to instal a new furnace at a "special price" of $5,200, plus more charges on top for electrical work (to be quoted.) We said, "Hold On , not yet". We got quotes for a new furnace from 2 other HAC companies - both were for about $3,600, all electricals included. And both companies said her present furnace was properly sized. In the meanwhile, the Condo Association Manager (who oversees over 108 condo's) had his HAC repairman in , who put in a new circuit board for about $360 total, and the "old" furnace is again working perfectly. We are still distraught that Justin at Applewood HAC had tried to trick an elder lady into buying at inflated prices a new furnace, when the older furnace was easily repaired at a modest price.!

Scheduled an appt. for a furnace check up at our rental apartment across town, over two weeks ago, and mentioned I would be using a coupon they had sent in the mail. I gave my cell phone for them to call. When I did not hear from them by the appt. time (12pm) I checked my home phone voice mail. Earlier in the day they had left a message on that phone (which we rarely use) saying to call them back. So I did, was told that they had called earlier to re-schedule, because two technicians "had the flu" and offered to put me on a waiting list. I declined, as last week they did the same thing for an appt. I had scheduled at my house. (although, the week before it was because the technicians, "got caught up in a big job." Am very disappointed. Since I work from home, not a huge inconvenience, but what a nightmare if I was taking time off work to meet them for an appt. Unacceptable business practices, in my opinion. The only reason I used them without checking here first, was because they replaced a water heater for me about a year ago. That service went O.K., except a rather sky high price. So now I will find someone from here for future work.

I was having issues with a running Kohler low-boy toilet. Unfortunately the coupon did not cover this style of toilet. The technician was nice to offer suggestions of where to source the parts that I needed. I was refunded for the coupon purchase and was not charged for the service trip.

Showed on time. Very professional. Took 2 and a half hours to assess and quote job. We were only in town briefly and had many obligations, so, while I thought the price was high I agreed and he started in. Worked that day (went out for lunch)and half the next. he did a good job. My problem is that I paid way too much money. If you estimate about 8 switches and outlets and 4 under cabinet fixtures at around $600.00 i paid about $4000.00 for 9 hours work. I complained to Applewood and they knocked off $660.00. Keep in mind that I joined their club and provided some discount coupons. The price before that was $5400.00. Applewood quotes a specific job (ie replacing a switch, I was told , is $ 194.00) as opposed to an hourly rate. A normal hourly rate is between $75.00 and $125.00. If you do the math you will see I was charged more than that, a lot more. JH

Simple service - did a fine job and took time explaining how to do it in the future so we could save money

Plumber was very professional and arrived in a timely manner. Luckily the problem was resolved in 1 visit.

2nd day in our new house and the air conditioning stopped working when the temperature was 95 outside. Applewood responded promptly and professionally. Technician was very courteous, with excellent communication and explanation of what the problems were. However, recommended services were extremely expensive. Felt like we had no other option at the time. Probably should have gotten a second opinion, but at 7 pm on a Sunday night over a holiday weekend, we did not feel we had the time to shop around. Subsequently heard that Applewood has a reputation for "upselling". Shame on me for falling for it. However, air conditioning works great, and we probably extended the life of a 12-year old system and thus avoided a total (and expensive) replacement system.

They scheduled me quickly, sent me an e-mail with the picture of the associate who would be doing the work, the repair tech was very thorough, explained everything he was doing, answered all my questions, was very professional. I have used Applewood several times now and have been pleased each time. I'll continue to use them.

It was fine. He was very professional, nice, and did a good job.

From the guy who met with us, it was clear to see that they provide quality work; however, for a hot water heater the cost being 4x as much as anywhere else is NOT worth it. We didn't go with them because it felt like a true rip off. Also, the guy was condescending, misogynistic and just talked down everywhere else - essentially telling us that we're cheap idiots if we go with anyone else. He made sexist remarks and told my husband and I that we looked like we were 15 years old (we're young yes, but we're 30).

They had done great work, came out late at night as it was an emergency call, were here until 3am. They cleaned up everything after the job was done. They sent a photo of the employee to my email so we did not have to worry. We have used them in the past and we would continue to use them.

Okay, There want much to do on my model of Water Heater, Except to drain out dirt from the heater.

I was VERY disappointed by this company. They sent a technician to inspect my broken garbage disposal at my rental property. The technician called to tell me that the disposal was broken beyond repair and that it would cost $900 to install a new one. I was SHOCKED at the price and asked if there were any cheaper options; he replied there were not. I told him I needed to call my husband and research other options, as we were not prepared to spend $900 on the spot. As soon as I told him I was going to call my husband, he promptly left the property. We called about 5 other plumbing companies to get quotes for the same job, and every one of them quoted between $250-$350 to fix the exact same issue. Obviously we did not call Applewood back to ask for the $900 system! I was very disappointed in the service and felt the technician was trying to take advantage of my lack of knowledge. I would not recommend this company.

Very punctual and good quality service. However, the cost for additional service was exceedingly high ($300/hour). This is just way too expensive.

No service preformed. Left estimate to replace water heater that seemed extremely high.