Applewood Plumbing Heating & Electric

Apple wood came into my home and fixed a problem cause by a tree trimming company hired by Excel,! Tree trimmers caused a power surge that shorted out my wiring! Excel thought they fixed the problem but they didn't! Called Applewood and they were here within 30 minutes! They rewired breaker and trace lines into attic! There were burnt and melted wires in the attic! Even junction boxes were burnt! My house was a fire Hazzard until Applewood Electrical fixed it for me!

I have used Applewood since 2008, when my eldest daughter purchased her 1975 home and quickly realized the previous owners had not updated the home at all. First thing to tackle was plumbing for a laundry room sink that she desperately needed with a new baby on the way. Then the furnace died and we also rerouted the exhaust vents (which was blocking the basement hallway. Then we tackled the electrical upgrades - New electrical panel and some rewiring of aluminum electrical wires inside the home. Then she decided to finish off her Full basement - Added an electrical sub-panel, re-located the laundry room, added a wet bar, all new wiring throughout the basement and updated the bathroom. BIG job and Applewood took care of everything, including building permit. AND promptly, whenever the schedule called for them to complete the job according to building codes. It was a pleasure to work with Harry Shrum (electrician) and Bruce (plumber) and all the other guys at Applewood - very professional! A little on the expensive side, but you get what you pay for and they were always at my beck and call. My youngest daughter purchased a home in 2016, and we have carried on using Applewood for updating, too. Again, new HVAC (a/c and furnace), new electrical panel and additional wiring inside the home. Yes, we would definitely use Applewood again! P.S. The approximate cost of services I am stating are for over the years from 2008 to present. Also, I live in TN, but my daughters' homes are in CO.

Excellent job and they stand by their work

The technician was on time and was able to diagnose the problem quickly. The repair was completed and the pricing was fair. I have used Applewood on several different occasions and I've always been satisfied with their work. I have used them for electrical work as well as plumbing work.

It happened at dinner time and they responded within 90 minutes, repaired the leak temporarily and returned the next day to complete the repair.

charged me $200.00 each to replace 3 tops for wallplugs. I felt ripped off for 10 min. of work

I hired them to put new sockets in a fan light and balance the fan blades. They replaced the sockets and bulbs. They tried for over an hour and couldn't get them close to balancing. They finally handed me the weights and told me I should try and do it myself. I turned on the main switch to light the bulbs and there was a buzzing/hissing sound coming from the switch which wasn't there before they came. He told me it was just the sound of the new bulbs. I told him it was coming from the wall switch and he said no, it was the bulbs. After paying them over $200 (that's with a free service call) they left. I balanced my fan blades perfectly in about 20 min. I then threw the breaker, pulled the switch out of the wall and found that a wire had been fried. I replaced the switch myself and it worked fine. No more buzzing/hissing. These guys were liscensed electricians and couldn't take the time to look further into the problem but chose to make excuses instead. I know they must have done something to cause the wire to fry when they were replacing the sockets. I think they knew they did and didn't want to admit it. I'll never have them again unless I want to be financially raped by a bunch of idiots.

Fixed safety switch, looked over rest of furnace system, advised on the problem (overheating because of the horizontal installation of the furnace).

They go out of there was to make sure you are satisfied.

The air conditioner is running fine. Tech checked our filter too. Said we had cottonwood debris, but was ok for this year, not affecting air intake. The visit was satisfactory.

They wanted $500.00, to install the faucet that I had pruchased. I refused to pay that much. They said that they had to maintain a fleet of fully stocked trucks. This is a job that requires a screw driver, channel locks, and the ability to crawl on the floor. It would take the plumber 15 or 20 minutes to install so let's say an hour.

The technicians and office staff were always polite, informed, and professional. The technicians always explained what they were doing and why. They would provide a range of recommendations and go with the one chosen. Guaranteed work for at least a year and sometimes (depending on what it was) much longer. Pricier than other similar companies but well worth it.

Excellent workmanship with very little disruption to my daily routine

I cannot say enough good things about Applewood! When I called to make an appointment, the person who answered the phone was very polite and friendly. He explained the whole process and was transparent about how costs/pricing worked. The next day the dispatcher Heidi who called to let me know the plumbing technician was on his way was extremely friendly and nice. The technician Armon-Rah arrived right on time. He was extremely professional and very knowledgeable. I wish all technicians/vendors were like him. Armon-Rah was very patient and explained to us how things worked. He was able to find right away what the issue was. In addition, he even did some additional diagnostics to make sure things were working smoothly. We have additional things we need to address with our water pressure and will definitely be calling Applewood again and specifically requesting the same technician. Right after Armon-Rah left, the dispatcher called and followed up to see how the visit went. This is very well-run organization and cares about it's customers. HIGHLY RECOMMEND!

Be aware their prices are exorbitant and way above other companies. The price they gave me for a new basic furnace was about double what other major companies quoted me. Also, they do not offer major name brand furnaces but only their own private labeled furnaces. Also, the estimator they sent had obviously not ever installed a furnace and was a salesperson so really could not answer detailed questions about installation, etc.

The technician that installed a new hose bib was not very professional. He did not use heat protection so the pipe he was soldering started to melt part of my PVC radon system and was rude when I said I didn't want to pay until I talked to management about the damage. They ended up sending out a master plumber who was much better. Their prices are way out of line with the competition and charge by the job rather than the actual time they spend. I recommend finding an independed master plumber unless you are in a bind and then be sure to ask for a master plumber and be aware of their exorbitant pricing.

Professional. Hardworking. Not the cheapest but will use again!!

Applewood’s scheduling department was courteous and accommodating. Applewood told me they worked on the brand of water heater, but couldn’t quote the job until they saw the unit. The manufacturer sent the part, so all Applewood had to do to was install the part, their entire cost was labor. Applewood’s technician showed up and was courteous. The applewood technician quoted me $800+ to replace the valve (again, labor only because I had the new part). When I refused and asked the Applewood tech and his assistant to leave, he said it would only be $700 if I joined some kind of Applewood maintenance club. This was price gouging on Applewood’s part. Applewood apparently likes to prey on people without hot water in the hope customers will pay ridiculous fees when out of hot water. I called the manufacturer of the hot water heater who recommended a technician in the area who replaced the valve for $145. It took less than 1-hour for the tech to replace the valve. He too was courteous, but also had honesty and integrity. I recommend avoiding Applewood.

Did not hire. Seemed extremely expensive. Bought a nice AO Smith 50 gallon water heater with 9yr warranty and installed myself for $700.

I had a blocked sewer drain, and experienced flooding in my laundry. I called Applewood, as they were easy to find via the web. They showed up quickly, which was a positive. Their initial thoughts on diagnosis were not good, as they guy who showed up suggested running all the faucets to recreate the flood (not smart in my view). I suggested he scope the drain, which he finally did. Long story short, these guys are responsive, but no better than any other company in regards their abilities. Plus, they charge 3 - 5 times more than competitors. The quote they offered, to have the sewer redone was between $11K - $20K. I thought that was outrageous. I found another company that did it for $8K and they were far more competent than Applewood. Be wary before you call Applewood.

All projects have been a breeze. Their weekend and evening hours are wonderful. The technicians are professional, and fully explain what's going to happen on the project and when, in terms a non-technician would understand. They thoroughly review the "up front" price quote for the work to be done and if there is a range of pricing depending on the project, the technician takes the time to go over all the options.

Well - they were timely and professional.

Extremely well. The plumber was punctual, friendly, helpful, and cleaned up after himself.

Quality of work was good but very overpriced.

I discovered a leak on Saturday evening at 8pm. I had to shutoff water to the entire house as there were no line shutoffs under the kitchen sink. I called Applewood Plumbing and their dispatcher said a tech could be sent on Sunday between 3 and 5 PM. I agreed to the appointment and stressed the fact that ALL water was off to the home. I received a call from another dispatcher(Andrea) at 2pm Sunday asking if they could move the appointment to Monday as all their techs were tied up for the rest of the day. I declined again stressing I had no water service at all. She agreed to send an 'On Call' plumber who arrived at 5pm. Mark(the tech) was very courteous, professional and efficient. He gave me a quote of $483 to replace two 18 supplies and install shutoff valves none of which required any soldering. As the faucet was dripping I asked him to quote the job also with replacing the faucet. That quote was $1150. I felt the pricing was very high and that I was backed into a corner. I declined the $700 additional to replace the faucet and authorized the supply line and shutoffs. On Monday I purchased a new Delta faucet and contacted a handyman from Angie's list for installation. Total was $140 for installation and $80(on sale) for the faucet. Applewood contacted me afterward for a referral which I declined even after they gave a $75 refund on the job. If they would have initially priced the job $75 lower I would not have felt so violated and the refund suggests they are aware of their pricing issues. I understand that they are in business for a profit, but I feel they have taken advantage of the Sunday occurrence and my vulnerable position. As I stated the work performed was very professional and I have no issue with the tech at all. He does not do the pricing and is in the middle. The company could probably make more sales if they carried a range of several price point replacement fixtures instead of just the most expensive.