The work was performed satisfactorily.  Jim faced some challenges and dealt with them professionally and courteously.  He was pleasant enough to deal with and didn't seem flustered at all when things didn't go well.
We had asked for pricing on several other small jobs which obviously aren't in his area of expertise (some were quoted VERY high).  We did not receive a proper written proposal, nor did we receive a written invoice at the jobs' completion.  Additionally, he asked that the check be made to him personally (not the business).  After he left (the next day, actually) we discovered that he had disposed of the old toilet in our trash can and in a yard waste can we had in the garage.   Good thing we had some spare trash stickers!  We'd also agreed for him to see if he could repair our storm door.  He neglected to even look at it.
We prefer to deal with professionals and feel that Jim (or "Alex"--we aren't sure which name he actually goes by--the check was written to Alex Ruffin) can certainly improve his professionalism a little bit.  That will go a long way toward repeat business from folks like us.

Overall good experience working with Jim. The work did run over scheduled time by several days from issues not anticipated. Jim did stick to plan and complete on budget.

A member of his team was brought over and introduced to us.  He was a really decent guy, which made it very easy to connect with him as the project was in progress.  I am a female alone at home when workmen come, so character is important to me.  He was efficient, communicated about anything he saw that went beyond the walk-throughs, and was willing to discuss anything I wanted to when I checked on how things were going.  Nothing was ever done as a surprise so there were no surprise bills either.  He approached the safety issues first and found the reason why the deck had become unstable and jiggling which was not easy to find.  He was creative about adding safety structure to the underside of the deck and went out of his way to make sure it was solid as a rock. 
What impressed me the most was that he did the project as if it were his own.  He was creative in his fixes, careful in his planning and did a thorough, careful job with the painting.  The reason I stress his care so much is that every time I saw what he was doing or talked with him it was like he lived here and wanted it done right and looking good.  He was flexible enough that a few handyman tasks got added to the project and both were done well.  Every day sometime before he left he would tell me which day he was coming back and about what time.  He was on time each day so that I could pace my own schedule appropriately and was able to count on him for that. His clean-up went beyond what I would expect.  I am completely happy with this business and plan to call them back for a variety of projects over the years.

Overall, we are very pleased with Jim's work.  We would definitately hire him for future projects.  My husband and I were getting settled into our new home while Jim was working on the shower, and Jim went above and beyond to accomodate us.  I do wish that Jim would have laid down coverings on our new carpets before commencing work.  Although there was not a problem, I would have appreciated this extra step.  We highly recommend Jim for any of your home improvement needs!

We caught Jim in the middle of his busiest time of year. He was able to get the roof put on within about 10 days.
Jim came back to complete the remaining work as he could, in between jobs. Everything has been completed and his work passed the final inspection yesterday.
Jim helped us out in a jam, and completed work that he did not start. He gave us all the receipts for the materials as we went along.
We would hire him again.
Thanks Jim

Jim first came by and gave me an estimate.  He was a little off on the cost of supplies in the estimate but the labor costs were very fair.  The finished work is great.  No complaints.

Do spell out exactly what you think he should do. 
He is a nice guy.  He did a good job with the tile and worked hard to repair the counter top that my husband and rush and needed to be fixed.  He was willing to do this before starting on the kitchen cabinets. 
Don't assume he knows how to do prep work or restore wood.
When it came to resoring the kitchen cabinets, he used the wrong fihish, sanded oak with water bringing out tannins.  I didn't question or even notice that Glossy finish was used, or even realized that our cabinets were satin.    The overspray was bad on our oak floors and the overspray  even made it onto our  wall. 
His helper was pretty worthless.  He said he would do whatever I wanted... (not missing obvious scratches etc)  but I don't think I should have had to ask.  I expect workmen to know how to do their job....    why would I pay for a job that was not a thorough job. 
oh well....

It went very well Jim was able to meet our needs at a very good price.  Due to timing and delivery times there were some delays but Jim handle them all well and handle the changes we requested well.

The job went very well, from start to finish.  Beginning with the estimate which was supplied promptly and was itemized because we were thinking about several senarios that included additional work beyond the original scope.  Also, a couple evenings before the work was done, Integrity re-surveyed the job to make sure of the work to be done. On the day of the job, the worker arrived promptly, and completed the job in one day. Not only was the patching of the ceiling drywall done first-rate, the living room area was totally cleaned up of popcorn texture before the worker left.

Professionally installed and on the date and time scheduled. He installed it in a timely manner and the door was square when finished. A very nice addition to our house. Wife very pleased.

I have been planning a kitchen remodel/update for years but never could find the "right" person. I found Jim/Integrity on Angie's list. He was prompt in giving me an estimate, understood that I wanted quality but within my budget, and worked with me on getting a plan in place. I found a number of items myself during the course of planning and Jim never tried to "upgrade" me to any deals where he would get a cut from the supplier. He suggested a place for the granite, took care of all that, and came in with his estimate. He also gave me prices for some services that I did not think I could afford but based on his quote, I got flooring not just only for the kitchen but family room, had a whole new paint job for the kitchen and family room (threw in the ceiling because he said it looked dingy after we did the walls). Most of all I appreciated that he was there early in the morning, worked until late and always asked me if that was okay....Our fence fell down during the course of this and he got right on it. I only hope that I did not take advantage of him....and my kitchen/family room was so beautiful that I decided to put granite counters on my dining room cabinets...all told I am handing out his cards and will call him back any time I need more work..

They are reliable and pay attention to quality. The job went a little over budget but that was due to materials and not due to labor or anything else. They didn't charge me anything extra for the labor even though it took them much longer to finish the job.

All work done when promised; good clean up work done including the dry wall dust and the spray clean up.  Time well spent and happily accounted for.  Very well pleased with the job on the whole.

He did a wonderful job. He paid great attention to detail, and he's a very hard worker.

Jim and his crew were subcontracted from Don's Handyman Service. Don was very good at being responsive to my original requeste for proposal and brought in the right team. From start to finish the work was done professionally, cleanly and the team went above and beyond. In every instance I felt that Jim's team was looking for ways to improve on what I needed done without going over the original estimate. The work was completed thoroughly and once the crew started they were at home home every day until it ws done. They were prompt and courteous in all instances. I could not be more pleased with the work and the team.