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My Remote Repair

Computer Repair


Services we offer

Remote repair. Addresses Windows 8, 7, Vista, and XP issues. Virus and Malware removal. Pop-ups. Browser attacks, All in one printer installs, wifi printer installs, modems, and router configuration.

Services we don't offer

CLOSED BUSINESS! !!! I do not service !!! Ipads, Apple, Macs.Mac books, etc.Please do not purchase a tuneup ticket if you own one of these products. Thank you.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7588 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-588 of 588 reviews

Elizabeth R.
01/2014
5.0
computer repair
  + -1 more
Garry did a great job! My computer was slowing down to the point that I was afraid it would freeze up all together. I am in the process of buying a house plus starting back with college classes. I purchased his deal. I sent him an email as well as calling him, asking him if he could help me as soon as possible. He contacted me within 24 hours and had already scheduled a time for him to start working on my computer. It took a lot of time to totally clean it, but after several hours of trying different options, he was finally able to clean it. I am so relieved! He really went out of his way to get my computer up and running. I woke up at 6 to check on some emails the next morning, and he was already working on it again. Garry is very dedicated and hardworking. I will call him again if I need help with my computer again.
Description of Work: Cleaned my computer from viruses, programs slowing it down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cathy R.
01/2014
5.0
computer repair
  + -1 more
I was very happy with how quick Gary got back to me to schedule an appointment. I was having horrible problems with pop-ups and just overall very frustrating experience with my computer. He remotely took control of my computer and within an hour, had my computer working like new. I would definitely use him again in the future with any computer problems.
Description of Work: Made my computer like new again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Pat L.
01/2014
5.0
computer repair
  + -1 more
He called back right way. Made an appointment when he and I could do the cleanup. Was on time, told what he would do and took care of it. It was easy convenient and the right proce.
Description of Work: He cleaned out my computer that had died and could not be revived. He reinstalled all the programs and I was good to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jill D.
01/2014
5.0
computer repair
  + -1 more
He was amazing! Can't say enough good about the job he completed. I've have not had one single problem since the repair was done. He also gave me some wonderful advice about changing my browser and I couldn't be happier with that advice. I HIGHLY recommend this service for; remote, affordable, prompt and technical assistance on my laptop!
Description of Work: My Outlook 2007 crashed! It was an emergency and the tech was able to find me an Outlook 2010 license. He also remotely overhauled my entire system an removed Maleware and other terrible problems I had embedded in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maureen D.
01/2014
5.0
computer repair
  + -1 more
I was very impressed with how quick he called back to schedule an appointment. I was not able to speak with him at the time but we set up a time to call back and was very surprised he called at the time. I would definitely use him again in the future with any computer problems I encounter.
Description of Work: Tried to repair an issue I was having with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Glenn H.
01/2014
5.0
computer repair
  + -1 more
Excellent...did what he said he would do in just over 90-minutes...much better experience that driving to an office store for maintenance...
Description of Work: Addresses malware, spyware, pop ups, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Thomas P.
01/2014
5.0
computer repair
  + -1 more
It went a lot better then I anticipated. See the description of services for more detail.
Description of Work: Garry was super helpful with some nasty virus that I had on my computer. As a result of the encryption installed on my laptop he had to spend more time than originally scheduled and when I had an additional problem he didn't hesitate to step back in to make it right. He was prompt in scheduling the appointment and as courteous as could be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Paul M.
01/2014
5.0
computer repair
  + -1 more
Garry from MYREMOTEREPAIR.COM never saw this problem before. He checked different things and then after about one hour he made a change and after rebooting the computer, the problem was fixed. Garry was a very calm person for not ever experiencing this problem before. He did not give up. All his work was done remote but I was able to watch what he did. I would highly recommend Garry for any computer repairs.
Description of Work: I lost the sound on our Desktop computer and I tried for weeks to correct the problem to no avail. He repaired the computer by remote connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.95

Jan C.
01/2014
5.0
computer repair
  + -1 more
On time as scheduled and my computer has gone from a turtle to the Roadrunner!
Description of Work: Performed a remote clean up of my very slow computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Valerie M.
01/2014
5.0
computer repair
  + -1 more
He informed me he does not work on Lennix computers and that I should get a refund.
Description of Work: This was a Big Deal for computer work

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro
$49

Response from My Remote Repair
I certainly appreciate the customer giving me such a gracious grade, but don't feel that it was earned. Please understand I work on Windows 8.1/8/7/Vista/XP if you own Windows Vista or Windows XP. Please call me before making a purchase. 303-736-9835. Thank you

KENNETH N.
12/2013
4.0
computer repair
  + -1 more
My computer was running slow, so he cleaned up files and made it run faster. The worked turned out ok. He did work on my Windows computer. The job took about 40 minutes.
Description of Work: I purchased a Big Deal for $49 for a Remote Computer Tune-Up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Todd G.
12/2013
3.0
computer repair
  + -1 more
Overall, it was a waste of money. Spending $100 to do something that I could've done completely on my own was ridiculous. Once he told me I needed a complete system restore, I should've said "okay thanks" and walked away and not paid the additional $49. I could've done that solely on my own. Yes, my computer is now virus-free, but it's not any faster (which was one of my main issues). It would've made more sense for me to put $100 towards a new computer. Oh well, live and learn. This was my first experience using Angie's List - hopefully next time will be better.
Description of Work: I purchased a computer tune-up for $49, but after explaining my issues to the technician, I was told I needed a complete system restore which was an additional $49 charge.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$100

Andrew K.
12/2013
3.0
computer repair
  + -1 more
Tried to clean computer virus - semi successful...he lost my bookmarks and couldn't retrieve them.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Mark N.
12/2013
5.0
computer repair
  + -1 more
I called Gary and discussed my computer problems. We set a time for him to remote in to my computer and take a look. He told me what need to be accomplished and how to do it. I did as much of the process as I could (I wanted to learn) and he did the rest. It took 4 or 5 phone calls. Gary was respectful, professional and patient. He is easy to talk to and he communicates well.
Description of Work: Gary restored my windows 7 machine back to its original setting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

valerie D.
12/2013
5.0
computer repair
  + -1 more
My desktop was almost unresponsive. He took the computer back to bare bones and then re-imaged. Installed a free anti-virus that works better for me than McAfee. Computer is running great!
Description of Work: re-imaged my desktop computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stan D.
12/2013
5.0
computer repair
  + -1 more
It was a really great service. He was very prompt. He spent a lot of time with me. I will follow up with to let him know how everything is going. Everything seems to be working great!
Description of Work: I purchased two Big Deals for a remote computer tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Mary B.
12/2013
5.0
computer repair
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine.
Description of Work: I used My Remote Repair to check my computer out and he fixed what was wrong with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Maggie B.
12/2013
5.0
computer repair
  + -1 more
Corrected problems with the drives on our laptop. Service was great: prompt response time, very courteous and professional. We will definitely be using his services in the future!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat U.
12/2013
2.0
computer repair
  + -1 more
I think the add should state more clearly that they don't do Macs.
Description of Work: I purchased a Big Deal from My Remote Repair.
Rating CategoryRating out of 5

Response from My Remote Repair
Unfortunately the tools for the angies list website are limited. I cannot italicize or change colors or font size to flag the fact that I don't work on Macs. The customer was notified well in advance that we would not be able to work together and a refund was issued. I apologize to misunderstanding

Jackie & Don M.
12/2013
5.0
computer repair
  + -1 more
It was very good. The service was just fine and it solved our problem. I think he was very responsive. He was very nice and courteous.
Description of Work: I purchased a Big Deal coupon from My Remote Repair for computer tune up services. We were having some trouble with our internet hook up and just getting the internet to operate properly on a wireless system that we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ray M.
12/2013
5.0
computer repair
  + -1 more
As promised in his advert write up, done well, on time, with great results.
Description of Work: Rid computer of virus and various malware, remotely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ellen S.
12/2013
3.0
computer repair
  + -1 more
We had purchased a big deal for the service, and it was horrible. It didn't work out at all. He was okay, but he didn't fix the computer. He said that it needed more memory, so I spent the 99 Dollars of the big deal for nothing, and then I spent 65 Dollars because I took it to a repair place. It didn't need memory, there were some bad programs on there. I didn't have a good experience, it cost me 99 Dollars for nothing, and it cost me 164 Dollars to get it fixed, while I could have just taken it in and had it fixed for 65 Dollars. He was attentive, and professional, but he didn't solve my problem, he wasn't even close. There are certain things that he can accomplish, but if you are looking for someone to see if you have a virus or not, he tells you that it is the memory. There may be circumstances where he can do some things remotely.
Description of Work: We used My Remote Repair.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Sally S.
11/2013
5.0
computer repair
  + -1 more
My compter was ridculously slow. I work from home, so I need it to be working at optimum. Garry was able to access my compter remotely and did his magic. He was also very pleasant and professional to communicate with. Very satisfied. I would recommend "My Remote Repair" to anyone. SM Sanchez
Description of Work: Garry accessed my computer remotely, spent time going through everythng. He removed some software that was slowing my computer down. Honestly I was thinking of purchasing a new compute before I contacted Garry and now I believe I can get more mileage out of my current system. Thanks so much to his professionalism, care and attention to my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Timothy H.
11/2013
5.0
computer repair
  + -1 more
Chris was very diligent in his work and spent alot of time on trying to isolate the main trouble I was having... my slow computer ended up being a reset of our wireless router. The download was below a 56kbs .. reset router and boom.. my 6meg service jump.. still had problem with email having the red x where the images were suppose to be, and Chris would have spent more time but i could not stay on line... would recommend this service.. thanks Chris
Description of Work: Internet pages were not loading and i was getting red x in images on emails..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

luke J.
11/2013
5.0
computer repair
  + -1 more
We did it over the phone and computer. He was very patience.
Description of Work: clear up soon problems with my computer and now works faster..,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Contact information

23686 E. Roxbury Cir., Aurora, CO 80016

www.myremoterepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

My Remote Repair is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

My Remote Repair accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, My Remote Repair offers free project estimates.
No, My Remote Repair does not offer eco-friendly accreditations.
No, My Remote Repair does not offer a senior discount.
No, My Remote Repair does not offer emergency services.
No, My Remote Repair does not offer warranties.
My Remote Repair offers the following services: Remote repair. Addresses Windows 8, 7, Vista, and XP issues. Virus and Malware removal. Pop-ups. Browser attacks, All in one printer installs, wifi printer installs, modems, and router configuration.
CLOSED BUSINESS! !!! I do not service !!! Ipads, Apple, Macs.Mac books, etc.Please do not purchase a tuneup ticket if you own one of these products. Thank you.

Contact information

23686 E. Roxbury Cir., Aurora, CO 80016

www.myremoterepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM