Bell Home Solutions was established in 1926 and has been family owned and operated ever since. From depressions to World Wars, we've survived every bump and turn in the road that arose over the years. We have been a trusted provider of electrical, HVAC, plumbing and remodeling services throughout the Denver metro area most of the century. And there is no other kitchen and bath showroom like ours in the country. Our technicians are trained to provide top quality service for every one of our customers, whether you need a new bathroom fixture installed or would like a new furnace for your home's heating system. We are on call 24/7 for emergency repairs if something should ever go wrong, so you know you'll never be without heat or fresh water for long. If you need assistance with any component of your home's heating, plumbing or ventilation systems, call Bell Home Solutions today for expert, professional service.
Description of Work: Two issues: |Under estimated a sewer job by 50% claiming they did not know they woud be digging in sand. | |No heat in an apartment so they sent tech who quoted $1,100.00 to replace valve and zone valve motor. I knew the cost of materials would be about $100.00. Tech said he "had to" charge that much and he knew it was high. I found another vedor who found it was just the thermostat--a $50.00 fix. | |Stay away from them--I know they have a good BBB rating but and that they are an old respected Denver company but they have joined the ranks of the "salesman plumbers"--they use a service call to enter your home and up sell you on a bunch of stuff you do not need. Sad. Was a great company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$12,000
patricia D.
03/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: A long time ago, do not remember
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara B.
03/2016
2.0
heating & air conditioning/hvac, drain cleaning, plumbing
+ 1 more
.
Description of Work: Way too expensive. Trying to sell a contract. Not sure we had a plumber which we requested but just a "drain person" trying to fix a toilet handle problem never before been displeased with Bell. Our bill was for servicing 2 drains and a toilet handle (still a problem). Bill less than an hour's worth of work. Person that came out was nice and did try.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$500
Sue L.
03/2016
5.0
water heater repair, plumbing
+ 0 more
unknown
Description of Work: Replaced water heater. Fine. Punctual, tidy, professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,806
Diane U.
03/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Replaced old toilet with a high-end low-flow toilet, the installation included replacement of a lead flange (house built in 1965).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Cletus E N.
03/2016
3.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
.
Description of Work: Two technicians flushed and serviced my Rheem tankless water heater. The techs did an excellent job. I have never had a problem over the past 29 years with any of the techs from Bell Home Solutions, formerly Bell Plumbing and Heating, but I have had problems with the office personnel not returning telephone calls over the past 4 years. The service that cost $569 on 9/28/2015 cost me $186 on 10/31/13 for the exact same service. So I will be looking elsewhere for this service.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$569
Larry B.
03/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph D S.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced an outlet outside. They did a great job and were quick and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ida M.
03/2016
4.0
water heater repair, plumbing
+ 0 more
unknown
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,000
Jill T.
03/2016
3.0
heating & air conditioning/hvac, drain cleaning, plumbing
+ 1 more
.
Description of Work: They cleaned out a shower drain, cut a hole in the ceiling below and water wet all over the guest bed and carpet. They told me I would have to completely redo the shower to install floor pan for $8,000! Needless to say, someone else remedied the situation for less than half the cost.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
Jan F.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Repaired a leaking pipe behind a shower wall. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy A.
03/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christina E.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Installed gas pipe line & connected new gas stove.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Chris M.
03/2016
5.0
water heater repair, plumbing
+ 0 more
unknown
Description of Work: Replaced a water heater when the original failed. They responded quickly and were able to have it replaced the next day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Linda C.
03/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
David R.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I bought a swamp cooler from them and they installed it.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ellen B.
06/2015
5.0
sewer cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Andrew D.
03/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Oasis
Rating Category
Rating out of 5
Yes, I recommend this pro
Gilles E.
01/2014
5.0
plumbing, water heater repair, heating & air conditioning/hvac
+ 1 more
.
Description of Work: Installation of a new modular furnace, new coil, new AC unit and new water heater. From the first appointment to the inspection, everything went according to plan; flawless performance, no surprises, courteous and friendly team of seasoned professionals who clearly know their trade. The post installation inspection for both HVAC and Electrical was easily passed. All pre and post paperwork for permits, tax credits, etc. was also managed by Bell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob E.
10/2013
5.0
plumbing
+ -1 more
very good
Description of Work: furnace inspection , and repaced the ignigter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jill F.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
,
Description of Work: Our AC went down in the midst of this heatwave. Another company told us we needed to replace the whole unit and it would be a week to get an estimator out and another week to do the work. I called Bell for a second opinion and they came the next day. Jeff replaced a transformer and the system is working again. He agreed we still needed to address some larger issues, but did not jump right to replacing a unit that is only 5 years old and we are at least comfortable and can take some time to analyze our options. Jeff was very practical and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Roderic R.
07/2012
1.0
heating & air conditioning/hvac
+ -1 more
Very poorly. See above.
Description of Work: I was strongly recommended by Bell customer service to schedule an AC repair even though it would be a week and a half wait. When I called to cancel a week later, they had no record of the appointment. Fortunately, I had found someone to come sooner (ARS) for a second opinion, or I would have waited 10 days for a Bell AC repairman that never showed up. (average high temp during this time was 96 degrees). So I suggest also scheduling a back up when scheduling any critical appointments with Bell. But it is the first and last time I will ever call them.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from Bell Home Solutions
The order was called in on 6/28/12 and scheduled for 7/6/12 at 3:00 PM. I'm not sure who the customer spoke with when he cancelled, but I'm certain the appointment would not have been missed. We did change dispatching software two months prior to the call, so I have a feeling the Bell employee he spoke with just didn't see the appointment in the scheduler. I also regret that we couldn't get to the customer's home before he felt the need to cancel. When the temps average 96, we get hammered with calls despite staffing up as best as we can. We're perhaps the largest plumbing, heating and cooling service firms in the state. We employ 33 full-time journeyman technicians and can handle rushes caused by extreme weather better than any other reputable competitor. I sincerely apologize that we didn't do so here. Greg Palmer, President Bell Plumbing & Heating Company
don W.
07/2011
5.0
drain cleaning
+ -1 more
I just felt the price too high.
Description of Work: They came out and gave an estimate to change out two hydrants and intall one new one. They also would have worked on drainage. Overall, I figured they would be getting $275 per hour. That was just too much for me.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
MARGIE D.
05/2011
1.0
plumbing, water heater repair
+ 0 more
see above
Description of Work: Have used this company in past and was pleased with the work so we called them to repair hot water heater and was sure it would need to be replaced. They scheduled an appointment and showed on time. I was called with price of $1200 which I thought was pretty pricy for 6yr $396-500 system but approved the work which wound up costing me $1583.40. I have 4 other houses and my own, but cannot afford to pay these prices. We called to talk to someone about high charge and it has been a week and he has yet to respond. This price is after their Bell Value Plan which was to save me 15% otherwise it would have been far more. They do good work thats why we have used them, but I can no longer afford them.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,583.4
Response from Bell Home Solutions
The customer’s complaint really centered around a charge for an “extra” that our technician charged above the amount quoted over the phone. The extra was for additional gas and vent piping that was necessary to bring the installation to current code. These changes made in the field are actually very rare, despite continual tightening of the codes by all jurisdictions (most for good reasons, I might add). After speaking with the customer, I was disappointed to learn the tech had already started making the modifications before getting permission from the customer, very much against our policy. As such, I issued a $200 credit to the invoice, much to the satisfaction of the customer. The customer improved our Angie’s List score to “B” (from straight “F’s”) in every category except price, and unfortunately, overall score. I’ve asked the homeowner to reconsider our score. The last time I spoke with them, they said he would likely use us again in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Electrical,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Lighting,
General Remodeling,
Drain Pipe Installation,
Glass and Mirrors,
Ceramic Tile
FAQ
Bell Home Solutions is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Bell Home Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bell Home Solutions offers free project estimates.
Yes, Bell Home Solutions offers eco-friendly accreditations.
No, Bell Home Solutions does not offer a senior discount.
Yes, Bell Home Solutions offers emergency services.
Yes, Bell Home Solutions offers warranties.
Bell Home Solutions offers the following services: Plumbing, Heating, Cooling. Installation, Replacement, Repair, Maintenance, Cleaning. Drain & Sewer, Water Heaters. Kitchen & Bathroom Remodeling