Bell Home Solutions

Description of Work: Diagnosed and repaired the cause of my furnace not working on a cold Sunday evening in February. They were there within a relatively short period of time and completed the job quickly and efficiently, explaining the process. Wish they could have been cheaper with just the same amount of professionalism.

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Description of Work: We first worked with Bell in 1993 when they remodeled a master bathroom to accommodate a roll-in shower for my brother who was in a wheel chair. The work was beautifully done; the roll-in shower floor was seamless so entry was a breeze. Water drains perfectly with the 1.5" slope to the drain. Still operates like new after more than 20 years. I recently had a small bathroom converted to two sinks which required new copper plumbing. Again, beautifully, professionally done. We had other services such as moving the washing machine and dryer to the walk-out basement in 1993 along with the installation of a double sink. Another professional job; plumbing is still working without leaks or any problems. Bell uses union labor so their rates are higher than some of the smaller or non-union plumbing companies. I've used both and will use Bell when I renovate the same 1993 basement next spring. Their work is exemplary.

Description of Work: They did a furnace and humidifier check up and cleaning. They were on time and very professional.

Description of Work: Incorrectly installed new shower valve in bathroom remodel at a very high price of $603. Note this was labor only. We furnished the new valve. During installation, the tech, Matt, was questioned as to whether the new valve was properly positioned so it would properly align with the finished ceramic tile. He claimed he had installed dozens of similar valves and that it was properly installed. When preparing for tile installation the next day, we found that the valve was not properly placed in the shower wall. We called Bell first thing on Saturday morning, and they sent out another Tech who confirmed the valve was inproperly installed. This Tech removed the valve and reinstalled it. After completing the tile work, we discovered that the reinstallion still was defective in that the valve was installed with an upward angle requiring excessive caulk around the trim plate against the tile wall. Our opinion, is very poor quality work for a $603 charge.

Description of Work: Replaced my water heater and serviced my humidifier

Description of Work: great!

Description of Work: Replaced the hot water heater. I've used Bell for the past 30+ years. Lowest price? No. But you get what you pay for. When the inspector finished the review he asked who had done the work. When I told him his response was " I could tell". Nuff said.

Description of Work: I lost an earring down my bathroom sink. The sink had been slow to drain since it was and every plumber I had out for anything told me it could not be fixed. I have used Bell for many years because they stand behind their work and will come back if something is not right. Dion could not undo my trap easily because of my pedestal, so he cleverly used a vacuum . I got my earring back, as well as a bullet back I had dropped, too. Then he put sodium hydroxide down it---and it drains perfectly now! He told me what nontoxic, enzyme/bacterial product to use monthly to take care of all my drains. I always learn something from their guys.

Description of Work: Total remodel of master bathroom including removing old tub, vanity and shower and replacing with a stand alone bathtub, new vanity & tiled shower. Also replaced all of the bathroom fixtures,

Description of Work: Major sewage pipe replacement from residence to street.

Description of Work: boiler repair

Description of Work: After the planning phase with the employee and paying half the cost, I got one phone call and then nothing. After I called, I was told that the employee left the company. So my project was stalled. Once they got someone to fill in, there was not enough time to get the countertop I picked out. The bathroom cabinet was also the wrong color. I chose to keep both in order to make the timeline I had asked for in the beginning. This wasn't handled well. I had no problem with the installers. I wouldn't use them again. Too many missteps.

Description of Work: I felt they used very deceptive sales practices. I felt arbitrary pricing was used, horrible sales practices in my opinion.

Description of Work: Furnace check for winter...nice job...November 16,2015