Five years in a row we've earned the prestigious Diamond Certified Award, along with ANGIE’S List Super Service award. Proud to say that we are the only carpet cleaning company in Solano County that has this earned this honor. Specializing in Carpet & Upholstery Restoration* Free Estimates* Visit Our Website for More Information * The Cleaning Process * Our goal as a professional cleaning service is to create a caring environment where you the homeowner feels an increased sense of well being through environmentally sound cleaning systems employing earth-friendly solutions. Our professionals will conduct an inspection of the carpet and/or upholstery to be cleaned. We will do a complete walk through of areas that need cleaning, analyze & determine what cleaning method to apply for your particular carpet/upholstery. A check for color fastness & condition of the material will be completed to ensure that your carpet/upholstery can be safely cleaned
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
CARPET CLEANING, FURNITURE & UPHOLSTERY CLEANING, CARPET RESTORATION, PET URINE ODOR REMOVAL, TILE AND GROUT CLEANING, WATER EXTRACTION & FLOOD DAMAGE REPAIR, AREA/ORIENTAL/PERSIAN RUG CLEANING, RED DYE & STAIN REMOVAL, VEHICLE UPHOLSTERY CLEANING.
They arrived promptly at 8: 30. Very professional. Did a great job cleaning carpet.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from JC CARPET & UPHOLSTERY CLEANING
Hello Mrs. [Member Name Removed], I'm glad you are happy with the work we did in your home. Let us know if you need our services again. Thank you, Jorge E. Clara JC Carpet & Upholstery Cleaning
Helen D.
08/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Jorge came in accessed stain & went to work to clean carpet & chairs very professional. Third time I have had them always good service & very polite.
Hello Mrs. [Member Name Removed], First of all I want to thank you for giving us the opportunity to services your home for the past several years. It make feel accomplished when our clients continue to use our services year after year. I'm glad you are satisfied with the results and I look forward to our next appointment. Thank you again, Jorge E. Clara
Barbara C.
08/2016
5.0
upholstery cleaning
 + -1 more
Jorge Clara was very responsive to our initial call returned our call immediately, gave us a very competitive quote & was on time for our appt. He called when he was on his way and did a thorough and honest job. was up front on all our questions.
Description of Work: Furniture (sofa sectional) was cleaned & scotch guard applied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$396
Robert T.
07/2016
5.0
carpet cleaners, carpet installation
 + 0 more
On time & offered restoration at additional amount of $220 to 6 year old wall to wall carpet basic 3 rooms with hall way. Final result of cleaning carpet is fantastic old carpet looks like new again.
Description of Work: Complete carpet restoration with Rx200 machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Sondra P.
06/2016
5.0
carpet cleaners
 + -1 more
I have used JC Carpet for years. They took such great care of our carpet that we only replaced after the years! That's with 3 kids, pets & grandchild. They care as much for our new carpet as we do. They are on time, professional & do a wonderful job!
Description of Work: Deep cleaning of carpets. Remove stairs from a large party we had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Theresa A.
06/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Showed up on time. Did the job asked in prompt time, and did a quality job.
Description of Work: Cleaned carpets, couch, stuffed chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$492
Linda K.
06/2016
5.0
carpet cleaners
 + -1 more
I had previously had JC Carpet and Upholstery clean my sofa and a chair. They immediately looked at the sofa and chair and told me what would come clean and what would not. I so appreciated their honesty. This showed me that they were honest people and wanted to meet my expectations. They did such a good job, I had them return to clean my carpeting. They suggested restoration cleaning on parts of the carpet that had started to look worn. My carpet was cleaned very well and the restoration made my carpets look brand new again. I plan on having them return whenever my carpet or furniture needs cleaning. They were prompt and respectful of my home. I highly recommend JC Carpet and Upholstery.
Description of Work: Cleaned and restored carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$434
Adam C.
05/2016
5.0
upholstery cleaning
 + -1 more
Jorge & Victor arrived at my home at the scheduled time. They both were very professional and started work on my couches right away. I am more than thrilled w/ the results. My couches have not looked this good in years. I am very pleased w/ Jorge this business. Great guy & great service!
Description of Work: 2 couch shampoo & steam clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Gina R.
05/2016
5.0
carpet cleaners
 + -1 more
Jorge Clara, owner of JC Carpet & Upholstery, arrived on time with an assistant. After good morning pleasantries, Jorge spoke with me about any areas of concern on the carpet and furniture. I had these areas marked with tape, so we were able to discuss the origins of each one, if I knew. I have cats, so Jorge checked their "favorite" spots with a device that measures moisture in the padding. Jorge pre-treated spots according to stain type. Jorge and assistant set up corner protectors on the walls so that hoses didn't rub and put on paper booties to keep working areas clean. They worked proficiently and professionally, and were done in about 3 hours, keeping me informed of their progress. Furniture feet were placed on small styrofoam blocks to protect the carpets. They left the work area clean. Of course, I would prefer lower costs but I don't hesitate to pay Jorge's fair and reasonable fees because he does the BEST job and is courteous, knowledgeable and honest. I have used Jorge Clara for the past few years, and will continue to do so. I highly recommend JC Carpet & Upholstery.
Description of Work: JC Carpet treated spots and cleaned carpets in 5 rooms. Also cleaned upholstery on large sofa and arm chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
carrie C.
05/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Never used this company
Rating Category
Rating out of 5
Steve M.
04/2016
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Very good.
Description of Work: Carpet cleaning area rugs cleaning.
They worked on my extremely dirty carpet. I bought a new home seven years ago and they did not put my carpet down properly so JC Carpet said they could fix my bumps and lumps. And they did! I plan on calling them back this week to clean an area rug, now that I have more money. They were very professional, by starting right away, wearing foot booties, and working fast, with no breaks. I highly recommend them.
Description of Work: Stretch my carpet and cleaned my rugs in 3 large rooms, steps, and two hallways. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Patricia D.
10/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
unknown
Description of Work: Jorge did an excellent job cleaning a sofa and all our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David R.
10/2015
5.0
carpet cleaners
 + -1 more
On time, explained estimate and alternatives, allowed time to consult with spouse. Completed work easily to my complete satisfaction.
Description of Work: Carpet cleaning of dog urine, stains & dirt.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Linda K.
06/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
JC Carpet & Upholstery did such a wonderful job. They called before they came and were right on time. They were professional and very respectful of our home. Our sofa and chair look like new even with having pet stains. They were very friendly and told me exactly what stains they thought would and would not come out. They were right on and I appreciated them telling me. We just put in new carpeting and as soon as we need it cleaned I am calling JC Carpet & Upholstery. I highly recommend them.
Description of Work: JC Carpet & Upholstery cleaned our sofa and a chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Jillian G.
05/2015
2.0
carpet cleaners
 + -1 more
This provider would not even attempt to clean my carpets because we live on an Air Force base. They communicated to me that because it took them a long time to get on base one time (which I have never experienced in three years living here), and because the jobs on base are "usually small" that they would not even try to clean my carpets. I think it's a shame that they will not take any job they can get, especially for military families. I have a rather large house (we are in Officer housing) and they missed out on a pretty big job. I will say that they were prompt at responding to me when I contacted them. Disappointed.
Description of Work: This provider would not even attempt to clean my carpets because we live on an Air Force base. They communicated to me that because it took them a long time to get on base one time (which I have never experienced in three years living here), and because the jobs on base are "usually small" that they would not even try to clean my carpets. I think it's a shame that they will not take any job they can get, especially for military families. I will say that they were prompt at responding to me when I contacted them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
$200
Response from JC CARPET & UPHOLSTERY CLEANING
Hello (member name removed), I thank you for you interest on using our services, unfortunately we do not services Travis Air Force Base. As I explained earlier on our correspondence. I do understand you being disappointed about us not being able to service your home. Let me explain to you why it is that we do not travel into Travis. In the 20+ years that I've been cleaning carpets in the Bay Area, we have entered Travis several time to services a handful of clients. Prior to 9/11 we were able to enter with just showing a valid ID, post 9/11 it became much harder to enter the base. They require we provide insurance, a valid drivers license and that we have no criminal record. I am all for that, whether our country is in the state of emergency or not I believe is a good idea that we have all required document to be able to enter any military base. That being said, for the base to confirm that we are providing adequate and current documentation they take their time to confirm that all documents are valid. This requires time. I mentioned to you about the last time we went thru this process, which took about one hour and forty five minutes. By taking this time to service one client I had to make all other clients wait for me to finish a job that should've taken one hour to complete, take about three hours. Now I have 3 other clients mad at the fact that I was not on time for their scheduled appointment. Note: this was only the last time. I have attempted to become a vendor inside the base so that we don't have to go thru this same process of wasted time when we have been approved, they just do not do that. You pointed out that we should be willing to provide service to our service men and women. I feel the same way. I offer discounts to all military personal. I hope you can understand as a business owner I am not able to service all areas, some because of the distance and others because of the time it takes to be allowed to enter. My sincere apology for any inconvenience this may have caused you. Sincerely, Jorge E. Clara JC Carpet & Upholstery Cleaning
Charlene M.
12/2014
5.0
carpet cleaners
 + -1 more
Carpets look terrific now. Would use anytime and will recommend--you won't be disappointed. I am going to call him back to clean my tile and seal the grout in the Dinning Room & Entry way.
Description of Work: He arrived on time was professional, nice and made a thorough assessment of the carpets before starting. Appreciated the sit down we had where cleaning and pricing options were explained. I have three dogs oldest 13 year old dog has started marking. Performed restoration and enzyme treatment on all carpets odor removal on the family room carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
judith P.
11/2014
5.0
carpet cleaners
 + -1 more
I was very worried because the furniture was 20 years old. I just knew it would be thread bear if it was cleaned. the tec came in and lo at the furniture, showed me some areas of concern and proceeded to clean. The furniture is beautiful. The areas of concerned turned out very good. I will be sure to call if I need any more done.
Description of Work: cleaned couch and love seat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Cathy M.
07/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
.
Description of Work: He cleaned all of my carpeting, two recliners and a sofa bed. I was amazed at how well the furniture looked. They hadn't been cleaned in 20 years and still look good 9 months later. The carpet looked good as well, though he was not able to get out a stain in my son's bedroom. The stain was such that I had not expected complete removal but he did lighten it considerably so it's not near as noticeable. I thought the price a little high but I had not comparison-shopped; I went with them because they were local and on Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from JC CARPET & UPHOLSTERY CLEANING
Hello [member name removed], Thank you for the taking the time to write a review about your experience with us. I'm glad your were happy with the outcome of our visit. I felt really bad that I was not able to remove that stain in your sons room. I tried everything possible but it just did not budge. I hope that does not detour you from calling us again. I hope to hear from you in the future. Best regards, Jorge E. Clara JC Carpet & Upholstery Cleaning
Description of Work: Great job! Service included a complete restoration of wall-to-wall carpet of the entire house, and stretching of the carpet in three rooms. I asked Jorge (the owner) if he could include a cleaning of one of our recliner chairs, and he did so at no charge. Jorge is professional, reliable and conducts his business with integrity and honesty. We plan to have JC Carpet Cleaning return annually to maintain our carpets, as we are extremely satisfied and pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from JC CARPET & UPHOLSTERY CLEANING
Mrs. [member name removed], I have no words to describe the wonderful feeling of accomplishment that I felt when I read your review and your rating of my business. Thank you so much for your business but more important for your comments about me and my work. I will call you in the near future to remind you that we are still around and see if your carpets are ready to be services once more. Once again, thank you, Jorge E. Clara JC Carpet & Upholstery Cleaning
Gary L.
05/2014
5.0
carpet cleaners
 + -1 more
The service went very well and I was very happy. I liked their attention to detail. Considering the dirt and stains that I had they tried to identify what kind of stain it was before they took an approach on how to clean it. I had never seen that before.
Description of Work: I used JC Carpet & Upholstery Cleaning to clean carpeting in my living and family rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from JC CARPET & UPHOLSTERY CLEANING
Big or small, it makes no difference to us. I will make sure that every job is treated the same and the outcome of each and every job is to my clients expectations. I am glad that you used our services and proud that you noticed the detail and effort we put into our work. I look forward to seeing you again. Thank you, Jorge E. Clara JC Carpet & Upholstery Cleaning
Julie K.
12/2012
5.0
carpet cleaners
 + -1 more
I had a great experience with Jorge at J C Carpet. There was a problem with my phone and when Jorge arrived at my gate, on the dot at the agreed upon time, I did not get the call. Nevertheless, when I did get a hold of him after the phone issue was resolved, he adjusted his schedule so he could still take care of me that day. He was courteous, professional, and efficient. He gave me some options for cleaning my area rug and was very honest about costs. I will definitely use him again.
Description of Work: Carpet and area rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John G.
10/2008
5.0
carpet cleaners, upholstery cleaning
 + 0 more
JC has cleaned our carpets and upholstery for more than 3 years. They recently came and cleaned our living room furniture and our area rugs. And the cleaning made a big difference. It removed stains and renewed the scotchguard protection. They are always on time, efficient, and courteous. We feel they provide a good value.
Description of Work: Carpet and upholstery cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
JC CARPET & UPHOLSTERY CLEANING is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
JC CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: Check,MasterCard,Visa