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The Maids of Orange County

House Cleaning, Blind Cleaning, Window Cleaning,

About us

The Maids of Orange County offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Business highlights

20 years of trusted experience

Services we offer

Cleaning

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.437 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
14%
3
11%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-37 of 37 reviews

Loretta P.
08/2014
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Liz N.
08/2014
5.0
house cleaning
  + -1 more
Very good job.
Description of Work: Cleaned the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

santora P.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I thought the team was excellent and really did a good job on cleaning my house. In addition, I called them in a bit of a panic as I had to let go of my cleaning lady and had lots of people coming in two days and really neede the house to be cleaned as I was quite busy getting ready for event!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$265

DREW C.
01/2011
5.0
house cleaning
  + -1 more
Excellent
Description of Work: I had construction work done in my house which left a lot of dust: They did a great job , very professional, their performance was exceptional to what I have seen so far. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

david K.
10/2009
5.0
house cleaning
  + -1 more
They did exactly what they said they would do and did it very efficiently and professionally. It turned out better than I had expected. I would definitely use them again in the future.
Description of Work: They did a pre-move-in cleaning of a single family house. A team of 3 people came and went right to work... They didn't waste any time and were very responsive to some detail areas I wanted them to focus on. They vacuumed, mopped the floors, cleaned all cabinets shelves and even on top of the kitchen cabinets. They cleaned the oven, fridge, all bathrooms, all baseboards and window blinds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vincent S.
03/2009
5.0
house cleaning
  + -1 more
It was easy to schedule the appt. We closed escrow the day before and they had a team available on the day after. After they arrived I spoke with the supervisor of the crew and we discussed how much they could clean in so many hours. We agreed to have them work for 3 hours.
Description of Work: They cleaned the entire house. We had just purchased a house and were getting ready to move in. They arrived with 4 people and cleaned for 3 hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jan H.
10/2008
1.0
house cleaning
  + -1 more
Things would be broken or missing. They would never tell me I would just find things broken. I just felt like they would rush through the job and there was no level of care.
Description of Work: The Maids Home Services cleaned my home for several months.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0


Response from The Maids of Orange County
WE DID NOT ONLY CLEAN THIS MEMBER'S HOME FOR SEVERAL MONTHS, BUT IN FACT WE CLEANED IT FOR SEVERAL YEARS. JUNE 2006-JULY 2008 TO BE EXACT. I AM VERY SURPRISED BY THIS MEMBER'S REPORT OF D FOR PROFESSIONALISM AS I FELT WE HAD A VERY COURTEOUS AND PROFESSIONAL RELATIONSHIP WITH EACH OTHER. SO MUCH SO IN FACT THAT WE HAD THE KEY TO HER HOME WHILE PROVIDING SERVICE. THE MEMBER ALWAYS RECEIVED A REMINDER CALL ON THE DAY PRIOR TO HER CLEAN. SHE REGULARLY RECEIVED QUALITY CHECK CALLS FOLLOWING CLEANS FROM ME PERSONALLY. I ALSO DON'T UNDERSTAND HOW THE MEMBER COULD GIVE US AN F ON RESPONSIVENESS BECAUSE ON THE FEW OCCASIONS THAT SHE CONTACTED US UNHAPPY WITH THE SERVICE THE TEAM WAS SENT BACK IMMEDIATELY TO RECLEAN. EACH TIME THAT THIS HAPPENED I WENT OUT WITH THE TEAM TO REVIEW AND CORRECT THE PROBLEM. ANY MISSED CALLS FROM THE MEMBER WAS RETURNED RIGHT AWAY. REGARDING BROKEN OR MISSING ITEMS, ON ONE OCCASION THE MEMBER CLAIMED THAT WE TOOK AN ATTACHMENT FROM HER VACUUM. WE BRING ALL OF OUR OWN EQUIPMENT AND SUPPLIES INCLUDING OUR OWN VACUUM SO THAT WAS NOT THE CASE. NEVERTHELESS I REPLACED THE PART FOR HER. ON ANOTHER OCCASION SHE CLAIMED THAT WE BROKE A WINDOW BLIND IN HER STAIRCASE. I PERSONALLY WENT OUT TO LOOK AT THE BLIND. ONE OF THE CORDS WAS NOT OPERATING PROPERLY SO THE BLIND DID NOT RAISE UP EVENLY ON BOTH SIDES. THIS IS CAUSED FROM NORMAL DAILY USE AND NOT FROM ANY ONE ISOLATED INCIDENT. WE TAKE PRIDE IN OUR 100% SATISFACTION GUARANTEE. I FEEL THAT WE MADE EVERY ATTEMPT TO HONOR THAT GUARANTEE WITH THE MEMBER ON NUMEROUS OCCASIONS. I AM IN DISMAY AND EXTREMELY DISAPPOINTED BY THIS MISLEADING REPORT WHICH REFLECTS VERY BADLY ON OUR OTHERWISE SPOTLESS ANGIE'S LIST RECORD.

Robert M.
07/2008
5.0
house cleaning
  + -1 more
They did a good job. I think they did a better job the last time they came out (Same Company, different cleaning crew). Also I checked my records and noticed that I paid $180.00 dollars back in Oct, 2007, so their price went up by $50.00 dollars. When I called the company to ask if their prices had gone up? They did call back, but really never gave a good explanation of why the price difference, more of a "matter of fact" just the way it is, kind of answer. Would I use them again? Yes, but next time I would ask for any estimate then to just come out, think I would be charged the same price like last time.
Description of Work: They were about a half hour late. Their team leader explained that their office gave them wrong directions. A team of 3 or 4 (can't remember) of nice ladies started working our small 1000sqft condo, a master bedroom, 2 bathrooms, hallway, living room, dinning room, kitchen (we have another bedroom, but we use that for storage and wasn't cleaned per my request. Took about 1 hour and a half to 2 hours. I don't recall them cleaning my outside sliding glass door windows like they did last time they came out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$234

Robert M.
10/2007
5.0
house cleaning
  + -1 more
I was told ahead of time that if they (workers) were not able to complete in an hours, that the quoted cost would go up, which it did. (Hey I wanted to make my wife happy so I just took the pain, you husbands out there will know what I mean).
Description of Work: 3 workers arrived on time and cleaned a condo, downstairs, bottom street level, less than 1000 sq. ft., 1 bedroom, 2 bathrooms, 1 hallway, living room, dining room, and kitchen. Basically top to bottom, including interior windows (I do not recall them doing the outside, maybe they did, but I don't thinks so as I didn't see them do it), blinds, and inside outside of both sliding glass doors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$186

COLLIN W.
06/2007
5.0
house cleaning
  + -1 more
Called them Thursday, had a great appointment the next day. They said they would show up between 2 -4 pm, $134/hour for 4 workers. They showed up right at 2pm, and started working. The team lead walked through the house with me, asking questions and suggesting things they could clean that I hadn't thought of. They asked about any exceptions, things I wished them to avoid. They even found stains I didn't know about, and cleaned those! They were very professional, very quick. I never had any worry about something being stolen, they were too busy working to steal a thing! I would use this service again, and I am considering having them come regularly. On the way out, the team lead pointed out that if I left a broom by the front door next time, they'd sweep the entry way of the house as well! Bottom line: Fair price, fantastic service, total professionalism. Add in the $20 coupon from Angie's list, and it just doesn't make sense to call another company!
Description of Work: Total house cleaning, from top to bottom. Cleaned 2 bedrooms, 2 baths, kitchen and living room. They vacuumed, mopped, dusted, polished, and scrubbed every surface. They dusted every light (even in the bowl of torchere lights), picked up every object to dust it, and where it was sitting, and they moved furniture out of the way to provide better cleaning. They wiped down walls and doors, cleaned windows, cleaned TV's (even wall mounted ones that are over 6 feet off the ground!) dusted blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

MICHAEL T.
03/2007
5.0
house cleaning
  + -1 more
It went very well. A dedicated team came into the house, each person had their own area of responsibility. Everything got cleaned in 2 hours.
Description of Work: I just bought a house. They came in and cleaned the whole house, including wiping down the inside cabinetry, refrig/freezer, ovens, baseboards...

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

TIM K.
05/2005
5.0
house cleaning
  + -1 more
THIS COMPANY IS EXCELLENT. THEY SEND PROFESSIONALS TO THE JOB WHICH MAKES IT NICE. I NEVER HAD TO WORRY ABOUT ANYTHING BEING STOLEN AND THE HOUSE WAS ALWAYS IMMACULATE WHEN THEY WERE FINISHED.
Description of Work: I USED THIS COMPANY TO CLEAN MY HOUSE AND DO SOME LAUNDRY FOR ME AND MY WIFE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

14712 Franklin Ave Ste E, Tustin, CA 92780

http://www.maids.com/160

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning

FAQ

The Maids of Orange County is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Maids of Orange County accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Maids of Orange County offers free project estimates.
Yes, The Maids of Orange County offers eco-friendly accreditations.
No, The Maids of Orange County does not offer a senior discount.
No, The Maids of Orange County does not offer emergency services.
Yes, The Maids of Orange County offers warranties.
The Maids of Orange County offers the following services: Cleaning
.

Contact information

14712 Franklin Ave Ste E, Tustin, CA 92780

http://www.maids.com/160

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed