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Water Heaters Only, Inc

Water Heaters, Plumbing, Heating and Air Conditioning

About us

Water Heaters Only, Inc takes prides in our work and in making our customers happy. We are an Angie's List Super Service Award winner for every year since 2007. We offer quick water heater repair and replacement, same day service and competitive pricing. Over 500,000 happy customers since 1968! Licensed, bonded and insured.

Business highlights

57 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Water Heater Repair, Replacement, & Installation, Tankless Water Heaters. Residential and commercial water heater installation.

Services we don't offer

General Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 405 reviews

sherry L.
12/2017
5.0
water heater repair
  + -1 more
perfect-brought everything up to present code
Description of Work: install new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Water Heaters Only, Inc
We were happy to get you back in hot water again and up to current code. Thank you for allowing us the opportunity to service your water heater replacement needs.

LeRoy N.
11/2017
5.0
water heater repair
  + -1 more
Called on Sunday. Water heater was replaced on Tuesday. Installer connected overflow to existing copper overflow pipe. However, we could not determine where the existing overflow pipe was going after it passed through a wall, so I expressed concern about passing city inspection. A new overflow pipe was installed. Passed city inspection on Thursday.
Description of Work: Replace 30-year-old water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,469

Response from Water Heaters Only, Inc
We're glad that everything went well with your installation and you are happy with our service. We were more than happy to have provided you with "A" rated service. Thank you for your feedback and for choosing Water Heaters Only, Inc.

Steve D.
09/2017
5.0
water heater repair
  + -1 more
very fast cleaned up removed old heater
Description of Work: Replaced old water heater was on time, very quick and professional would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Water Heaters Only, Inc
We were more than happy to provide you with our Five Star service. Thank you for your feedback.

Cecilia P.
09/2017
5.0
water heater repair
  + -1 more
Tony did a fantastic job and was very professional. Because my water heater is a direct vent, he could not install a drip pan under it. However, the manager, David, was real accommodating and provided a water heater alarm in lieu of the drip pan.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Water Heaters Only, Inc
Thank you for choosing Water Heaters Only, Inc.

K C W.
09/2017
5.0
water heater repair
  + -1 more
Tony was the technician. Good communication with both the tenant and myself, as the out-of-state landlord. This is important, as I am not able to be there personally to oversee the job, and I need to trust that work is done and done well. He also sent me 'before' and 'after' pictures, along with close-ups of the water heater's serial and model #s. Everything went smoothly and the job was finished quick and efficiently. The technician and office admins were polite and professional.
Description of Work: To have a new water heater installed, replacing an old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Water Heaters Only, Inc
Thank you for your feedback and for choosing Water Heaters Only, Inc. for your water heater replacement.

Tom C.
09/2017
5.0
water heater repair
  + -1 more
It went great. I had been researching hot water heaters online, and realized it may be an issue to get the same size tank into the same space, but the person on the phone was very knowledgeable and gave me confidence they could provide a good replacement. We had returned home from a vacation to find this leak. I called around 10am on Labor Day holiday, and they were able to send someone out to do the work later that same day. They gave us a 1-5pm window, and said they'd call when on their way, which they did. The job took a couple of hours work, which included thorough testing of the unit to make sure it was functioning properly. We were very satisfied with the work, the responsiveness, and the professionalism. I wasn't sure about the cost at first, as their quote was a total including parts and labor, and it was a lot more than what I was seeing online for replacement tanks. But those online costs didn't include the installation. After doing more research on what typical installations cost (and seeing how much work it was), I think it was a fair price. Would definitely recommend them for hot water heater issues.
Description of Work: Our 17-year old hot water heater had developed a slow leak, and needed to be replaced. It was a 50-gal gas tank, located in an upstairs laundry room closet enclosure that implied specific size restrictions on the replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Water Heaters Only, Inc
We wish more people would also do their homework before making such a large investment. We're so happy that our 50 year old service was the choice you made as a result of your research. Thank you for your valued business.

Mahmoud M.
09/2017
5.0
water heater repair
  + -1 more
Great! Tony came out to give us an estimate and told us the water heater needed to be replaced. We decided to contact other companys to check on the price. Company that I called wanted to charge extra for possible what ifs. We called Tony and he came back within the hour and installed a new water heater. We asked a lot of questions while he was working and he answered all of them. Tony was very professional and knowledgable. We will definitely recommend this company and Tony specifically.
Description of Work: We needed to replace a 75 gal water heater that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Water Heaters Only, Inc
Thank you for choosing Water Heaters Only, Inc and for taking the time to give us your valued feedback.

Reginald C.
08/2017
5.0
water heater repair
  + -1 more
Professionally looking job with Bradford heater and new connections. Prompt and efficient work by experienced plumber David. Pleasant to work with and honest.
Description of Work: Water heater installation completed the same day on a Sunday morning after prior day Saturday phone call to Paul at the company. Fair and reasonable cost of replacement. Excellent work and clean up of area by David. Professionally looking job with Bradford heater and new connections. Prompt and efficient work by experienced plumber David. Pleasant to work with and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,349

Response from Water Heaters Only, Inc
We were happy to provide you with "A" rated service! Thank you for choosing Water Heaters Only, Inc. We truly appreciate your feedback.

Jonathan T.
06/2017
5.0
water heater repair
  + -1 more
Tony did an outstanding job, the estimate was reasonable, the work was quick and high-quality. Tony was also extremely professional. Would definitely hire again! Invoice 79780
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,289

Response from Water Heaters Only, Inc
We appreciate your business and feedback. Thank you!

robert S.
06/2017
5.0
water heater repair
  + -1 more
Fantastic, Dave was very punctual, courteous, knowledgeable, and a very hard worker. He explained everything that needed to be done to be safe and up to code. Finished earlier than expected and did an excellent job.
Description of Work: Had the water heater replaced and the exhaust pipe needed to be brought up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,289

Response from Water Heaters Only, Inc
We really appreciate you taking the time to give us your feedback. Thank you for choosing Water Heaters Only, Inc.

Paul A.
06/2017
5.0
water heater repair
  + -1 more
Fast, professional expert service provided by technician Ron Gautreau. Ron showed up on time, explained everything he will do after I agreed to replace our leaking "vintage" water heater, did everything exactly as he explained it. We are very pleased with Ron's work and will recommend services of Water Heaters Only to everyone who may need service or replacement. This company does "Water Heaters Only" and the reason why they do it better than anyone else.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,140

Response from Water Heaters Only, Inc
Wow, thank you for your wonderful feedback! You're correct, we are Water Heaters Only, and have been for nearly 50 years, so we make it our goal to do water heaters better for our customers. It means a lot to us that you recognize our dedication. Thank you for your very valued business.

Victoria B.
04/2017
5.0
water heater repair
  + -1 more
It went well except for the electrician that put in outlet. But that problem was taken care of.
Description of Work: They put in a Rinnai tankless heater for me outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Only, Inc
Thank you for your feedback. Yes, as water heater experts we therefore prefer to leave electrical issues to electricians. I'm so glad we had the opportunity to service your water heater needs and very much appreciate your business.

Andra V.
04/2017
5.0
water heater repair
  + -1 more
After a glitch, the company was incredibly responsive and fixed the outstanding issue.
Description of Work: I needed my water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Only, Inc
As a nearly 50 year old company, we have made it our goal to provide the best possible service to our customers before, during and after the job is done. We're happy that we have provided you with "A" rated service as that means we have also met our own standard of doing business. Your business and feedback are very much appreciated.

Razi D.
03/2017
5.0
water heater repair
  + -1 more
The whole job was excellent. The guy arrived on time, gave me an estimate, honored the offer/voucher offered by the company on Angie's List , the voucher reduced the estimate which I ended up paying as the final bill. The work done was professionally executed, clean, took a reasonable time and the tech. was happy to answer all of my questions about the new unit.
Description of Work: My old water heater was deemed hazardous by the gas company and I had to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,389

Response from Water Heaters Only, Inc
We were more than happy to honor your Angie's List coupon. Thank you for giving us the opportunity to provide you with "A" rated service.

Joanne H.
02/2017
5.0
water heater repair
  + -1 more
Fantastic. Really, I'm a tough customer and Tony (my installer) and the company were just great. I found this company on Angie's List, used a coupon ($150 for $300 worth of service) to bring the $1399 price (which included an extra $100 I chose to pay for extended warranty service) down to $1099. (So total out of pocket was $1200.) Install was perfect, everything brought up to code, explained, etc. I called on Sunday night and they arrived and installed everything by noon! If the whole universe was this efficient, life would be grand. The fact that they do nothing but water heaters makes all the difference.
Description of Work: 50-gallon water heater (gas) replacement and update to new codes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Water Heaters Only, Inc
We love our tough customers and wouldn't want it any other way! That just reassures us that our standards have not changed in the nearly 50 years we've been in business. Thank you for your feedback and for choosing Water Heaters Only, Inc.

don C.
02/2017
5.0
water heater repair
  + -1 more
See above under "work to be done" for more information.
Description of Work: Replace water heater. We had no hot water. After talking with a person, I believe his name was Dave (at 323 area code store location) I received a lot of valuable information. Further, since our pilot light was out and I was leaving town the next day, I needed a repair or replace quickly. The better decision was simply to replace (since I had this same problem a few times over the last couple of months & the unit was about 15 years old). Additionally, he was able to have Fabian come to replace our unit within 3 hours of my call since I was going out of town the next day & the pilot light was out & I needed to take care of this immediately. Fabian came out & was able to replace the unit and clean up in a couple of hours. By early afternoon, my problem had been fixed and at a reasonable price. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Only, Inc
I'm so glad that we were able to get you back in hot water quickly and to your complete satisfaction. Thank you for your feedback. Congratulations on 15 years with your old water heater, that's amazing! Thank you for choosing Water Heaters Only, Inc.

Rohit J.
01/2017
5.0
water heater repair
  + -1 more
EXCELLENT!! Very professional. Very honest.
Description of Work: I have a GE water heater in one of my rental units that broke and I could not find replacement parts anywhere and when I called a couple of other companies they suggested that this is an outdated unit and they will have to request parts from GE directly which could take weeks so I am better off replacing the whole unit. So I found Water Heaters Only on Angie's list and called them to replace the entire unit. I talked with Lori who was extremely helpful and professional and got me an appointment promptly. Mark was onsite first thing the following morning and after reviewing the situation suggested that he can actually repair the unit instead of replacing it since it was a fairly new unit. Plus it will be for a fraction of the replacement price. OMG it was so refreshing to have an honest professional who actually cared. They could have easily just replaced the unit without even saying anything and made good money off of it. Instead they made an effort to actually help me. Mark repaired the unit and saved me a ton of money and headache. I wish I could give this company 10 stars. If you need water heater work done - look no further.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Water Heaters Only, Inc
Thank you for your feedback about our service and terrific technician Mark. We appreciate you taking the time to do that as well as your kind words.

Michael K.
01/2017
5.0
water heater repair
  + -1 more
He service was fast, professional, friendly and affordable with the Angieslist promo. The job was completed about 7 months ago and we have had zero problems or complications to date.
Description of Work: Uninstalled our leaking water heater and replaced it with a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Only, Inc
I'm so glad that you were able to take advantage of our Angie's List coupon. We truly appreciate your business, thank you for choosing Water Heaters Only, Inc.

Ashwin V.
01/2017
5.0
water heater repair
  + -1 more
I called at 9 am and was immediately set up for an appointment at 11 am. The technician (Fabian) was polite, professional, and got right to work. He replaced the water heater, as well as the pan. He also replaced a wooden floorboard underneath the unit. The job was done in 90 minutes. The water heater and everything around it looks clean and new. Couldn't be better.
Description of Work: I needed a replacement 50-gallon electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Water Heaters Only, Inc
Thank you for your valued feedback. We appreciate you choosing Water Heaters Only, Inc.

Jessica F.
12/2016
5.0
water heater repair
  + -1 more
This went great. Tony was quick and professional, I'm very happy with the new unit. I didn't get a hot water heater with a lot of bells and whistles, just a basic "plumber recommended" model. That's all I need. Very happy with this choice.
Description of Work: I needed to replace my water heater -- my old one gave out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,039

Response from Water Heaters Only, Inc
I'm so glad that we were able to get you back in hot water quickly and to your complete satisfaction! Thank you for taking the time to give us your terrific feedback!

Nicolas D.
11/2016
5.0
water heater repair
  + -1 more
Tony came out to give us a quote and was available immediately to do the job. We thought the price was fair even if we weren't on a short timetable and said go for it [job number 69807]. Tony replaced the water heater, including bringing our pipes and other gear up to the latest earthquake codes and carrying the old unit down two flights of narrow stairs, so quickly he didn't even need to move out of the two-hour parking zone. We were tremendously pleased and would definitely hire again (although we hope the new water heater has a long, happy life).
Description of Work: Our water heater died abruptly heading into Thanksgiving. We needed to find someone who could replace it before the holiday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Water Heaters Only, Inc
We hope you won't need a new water heater for a very long time, as well! Thank you for your wonderful feedback about our service. We appreciate you taking the time. I'm so glad that Tony was able to get you back in hot water before the holidays. Thank you for choosing Water Heaters Only, Inc.

Nicolas S.
11/2016
5.0
water heater repair
  + -1 more
The gentleman that came to take care of the replacement was very knowledgeable and very courteous. We really appreciated that. Thank you!
Description of Work: We required replacement of our water heater asap and Water Heaters Only representative was very kind and helpful and scheduled an appointment for replacement for the very next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Water Heaters Only, Inc
Thank you for your feedback, we really appreciate it and your business.

Ching-Cheng C.
11/2016
5.0
water heater repair
  + -1 more
They arrived at appointed time and finished the job in a timely manner.
Description of Work: Our water heater was broken and need immediate repair. Water Heater Only was the only one that were available in the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Water Heaters Only, Inc
We work very hard to get out the same day, though sometimes circumstances can make it impossible. I'm so glad we were able to quickly get you back in hot water. Thank you for choosing Water Heaters Only, Inc.

Denise P.
11/2016
5.0
water heater repair
  + -1 more
Everything went great. This was referred by my Home Warranty company. The technician communicated with them quickly to get the job done immediately
Description of Work: My technician David was very helpful and professional. He performed the services within the day I had a water leak on a Sunday morning - they were at my home by 10am and were able to get a new water heater and do the repair that day. No waiting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Only, Inc
That's awesome, I'm so glad to have provided you "A" rated service. We appreciate your feedback and thank you for choosing Water Heaters Only, Inc.

David O.
11/2016
5.0
water heater repair
  + -1 more
Tony did a great job! Thank you Tony for your professional service.
Description of Work: a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Water Heaters Only, Inc
I'm so glad that you're as happy with Tony's work as we are! He's a great guy and valued technician. Thank you for allowing us to service your water heater needs.

Contact information

7312 ELMO ST, Tujunga, CA 91042

https://waterheaters-losangeles.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
374573
Trade License Locale
California
Trade License Authority
CSLB
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Heaters,
Plumbing,
Heating and Air Conditioning

FAQ

Water Heaters Only, Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Water Heaters Only, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Water Heaters Only, Inc offers free project estimates.
Yes, Water Heaters Only, Inc offers eco-friendly accreditations.
No, Water Heaters Only, Inc does not offer a senior discount.
Yes, Water Heaters Only, Inc offers emergency services.
Yes, Water Heaters Only, Inc offers warranties.
Water Heaters Only, Inc offers the following services: Water Heater Repair, Replacement, & Installation, Tankless Water Heaters. Residential and commercial water heater installation.
General Plumbing

Contact information

7312 ELMO ST, Tujunga, CA 91042

https://waterheaters-losangeles.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day