Water Heaters Only, Inc

They were unable to repair my unit, and throughout the process seemed more interesting in doing a replacement than a repair ($3800). Tankless Water Heater Repair & Plumbing had my existing unit up and running in less than an hour for $435 including a de-scaling. They are the ones you should call... see the servicers on the Noritz website.

I called Water Heaters Only out of desperation on Sunday...Seth @ toll free # was fully aware of our tenants being without hot water for 2 days and was able to get a technician out on Monday morning. Monday @ 5 pm, hot water was up and running. David, the technician knew what had to be done to get the heater up and running. The next day, we did have a hiccup with a part but David came out immediately and tweaked the part -- all is good. Here is what I like -- 1. no sales pitch. 2. David gave me a plan b for possible additional work. 3. this company is available 365 days and you dont have to wait for parts to be delivered from out of state. 4. Water Heaters Only has their own facility for parts.

Fantastic service and price. We contacted and received quotes from 3 other companies and not only were they the most affordable, they also had the best reviews. Mike Cohen is simply the best. Great attitude, customer service, attention to detail and super knowledgeable. Would not hesitate to work again with them or recommend them to anyone who would listen. Thanks Mike!

on time---on budget--very professional

Outstanding service from initial inquiry to work completion. Prompt, courteous, professional, scheduling and estimate. Competitive price. Friendly, reliable, safe, clean, on-time installation - thank you Brad V! : )

The water heater stopped working on a Sunday afternoon. They were able to get a technician to my house in about 45 minutes. Mario quickly evaluated the problem and fixed it. Very thorough and professional!

Woke up for work and noticed a leak from the water heater. I was quoted $1500 over phone for a 50 gallon tank. Technician showed up on time and quoted me a charge of $1650. I informed him that the person on the phone quoted me $1500, he mentioned that I needed an additional overflow pipe and a round pan to be placed at the base of the tank, and that was the reason for the additional charge. I had a $50 coupon from Angies list that I was able to use. I had to go to work later in the day so I didn't have the luxury of shopping around for a better price. When I arrived at work I mentioned to my co-workers how much I was charged, my colleagues mentioned that I had paid too much! Three of my co-workers paid between $1000-$1200 for their fifty gallon tank. If you have the chance to shop around it may be in your benefit to shop around. I'd like to finish this review to say that the work was completed well, the technician cleaned up after his work very well. Customer service over the phone was good and an email I sent to them was replied to expeditiously. I suppose they're not the cheapest game in town. Hopefully the tank will last for some time!

They replaced the water heater the same day. It took about 2 hours and it was brought up to current code.

Timely response, very professional and work performed as quoted. Would definately recommend them. Inv 110349.

the service was excellent. Highly recommended

Ron showed up on time, completed the job on time and was professional

Very well, Tony was great, very friendly, professional and punctional.

I called several companies about water heater replacement and the response from this company was the best. One company promised a call back and never got it, another company seemed to be occupied with something else while talking to me, and others just didn't answer. The rep I spoke with on my initial call was polite and was able to get someone out the next day. That was great since we had no hot water! On the following day the service technician called 20 minutes before arrival and arrived on time on the early end of the time frame given. After speaking with the office we agreed on the price and Fabian our technician was able to start the replacement right away! Fabian was great, very professional and polite. He helped me move a shelf that was in way and he put it back for me when the work was complete. Any mess that was made was cleaned up and he hauled away the old one. He explained everything I needed to know about the unit and we were so glad we could finally shower! I would recommend this company and use them again if I needed to!

It went extremely well!! The technician was courteous, knowledgeable, professional, and did a fantastic job. In the 12 years that we have owned our home, I can honestly say that Water Heaters Only is the BEST company we have dealt with in having repairs done. It’s too bad they only work on water heaters.

Our water heater went out on a Sunday and Water Heaters Only came out the next day within the window I was quoted. Christian was very professional and helpful. Nora S. - San Clemente

Setting up the appointment was easy. They offered to come out the next day but I needed to wait until Friday, my day off. Mike showed up on time. Did a good professional job removing and installing a new 50 gallon water heater. Mike also tested my water pressure and noted it was too high. For an agreed upon small additional charge he replaced my pressure regulator and a shut off valve.

Very well. Mike Cohen is professional, competent, and did excellent work.

Called in the morning and Bradley was there within two hours. Water heater replacement went very well. Bradley Vasey replaced old water heater, timing was great, left the area clean and was very courteous.

Expensive but showed up the same day as my call with everything necessary for the upgrade. Had the new system installed and producing hot water within 3 hours of arriving. Installer (Mario) was polite, conscientious, knowledgeable, informative, and pleasantly and intelligently conversational. Made the entire experience a pleasure.

They responded very quickly and worked done professionally.

Water heater replacement was done very professionally. Mario was very knowledgeable and friendly in performing his job.

it says in angie's list and their website free estimate , but the are aking for $150.00 service charge to come in. when I asked about this , they said that is for a replacement.I told them if you do not come first how do you know if we need to replace it. she told me it is a good point.

Bradley was professional, articulate, and very patient as we discussed possibilities and worked out how to move forward with repairs for water damage and final install. A great experience- we learned about options as opposed to being sales-pitched the easy sell. We wish we could hire them for all our plumbing needs, but they only do water heaters. Our new set-up is working great, and is to code. Bradley accomodated our busy schedule- much appreciated!

Everything was so easy and efficient. Called and spoke with Valerie on Saturday afternoon and scheduled a technician for Sunday 9-12:00. Fabian called at 8:30 to say he’d be there in an hour, showed as promised and completed all work before noon. He left the area cleaner than it was when he got there! Very pleasant and professional service from start to finish. Angie’s List coupon saved us $50

My water heater was leaking but glad that I contacted water heater only. I called at 10:00am and by 12pm they were here installing my new water heater. David from Water Heaters Only came in the afternoon of 6/12/18 and it took 2 hours to install to city and state code. He had all the parts and tools to change the water heater on the spot. Old heater was taken away and new heater installed by 2pm.. I would highly recommend Water Heaters Only. They were very professional and courteous.