Drain City Plumbing, Inc.

I wish I could give more than 5 stars in the rating. From the get go Tony and Chris were friendly and very accommodating. We called for what we thought was a toilet leak but, when Chris came, after putting his head on the wall and floor , said the leak was under the house. He proceeded to go under the house to inspect the leak. When he came out, after about 20 minutes, he said we had about 4 inches of water on the ground surrounding the sewage pipe with major mold issues and corroded and old pipes. He then showed me pictures of the leak and damage. He then spent almost an hour explaining what needed to be done and giving me 3 options for the repair. Chris and Jamie came a day later to do the work on the leak. They worked for over 7 hours and did a wonderful job. Chris also found problems with my toilet and sink connections which he repaired at no cost. Now that the leak is fixed we are on to the second stage of replacing the sewer line and other pipes. I am happy to say that I know have a plumber that I will recommend to everyone.

We needed 3 toilets installed on different floors. Tony did a great job. Work was done in a timely manner and was affordable and professional. He made sure we were satisfied with the job from start to finish. We will be using them again. I can highly recommend their work.

Tony did an excellent job! Very efficient, timely, knowledgeable and explained everything to us so we know what to expect! Highly recommend

He was excellent on notice. Provided an estimate and realized our need. We could not use the upstairs master bathroom sink. He offered install it today, a good price and very neat and clean. Will definitely call him again

My technician, Chris, was knowledgeable and courteous. He arrived when he said he would and did a very good job, for what I feel was a reasonable price.

Very good.

I really appreciated the honesty and options for the services I received. I called for a leaky toilet, and other issues with my pipes were found; which I thought had been addressed with a previous entire replumb. In any event Tony (owner) came out to assess and confirm what the service man Chris had explained. Chris picked me out a beautiful and efficient toilet, added piping where needed, fixed my broken shower. Chris and his young helper got the job done expeditiously. Thank you Drain City

All the wourk wa s wello donne. the worker were friendlt

they showed up on time, gave me a reasonable estimate up front. No gimmicks..

On time & fast service

My hot water handle broke on my jacuzzi tub. Tony came out and gave us a free estimate and I approved it. We planned for him to come back in a day or two to start the work. But after the estimate, the hot water starting running more. So I called Tony and he came by 5pm. The handle to the jacuzzi tub was broken, so it wasn't practical replacing (no guarantee that the same style could be found) therefore, a new fixture had to be purchased. He brought back a more sensible and attractive fixture I really liked. The worked until 9.30pm to complete the job because the access was in a tight space under the house. Did a great job!! I would high recommend and use them again! Thanks Tony for an outstanding job! By the way, the are coming back to install a water ionizer system I separately purchased. Cheers

We just had their service done, replacing our toilet, their service was super quick and very professional with an affordable pricing.

I had a blocked main line Sunday the day before Labor Day. I got a call within the hour and he was out shortly thereafter. Most Plumbers will charge a higher rate for weekend or holiday but not these guys. Was actually cheaper then my regular plumber on a weekday. I am switching all my business to Drain City. I am a very happy customer.

They were polite & efficient, the only downside was they used a cover ( to protect the floor) that is adherent so it was hard for us to clean & totally remove the sticky film from our floor.

Came as promised and was very polite.