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Paradise Garage Doors & Service By Kraus

Garage Doors, Doors

About us

Owner operated.

Business highlights

43 years of trusted experience

Services we offer

Garage Doors, openers and opener repair.

Services we don't offer

N/A

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.058 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 58 reviews

John B.
07/2017
5.0
garage doors
  + -1 more
Great job completed
Description of Work: Garage door motor replacement plus additional repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

nancy W.
04/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Dustin came out and reprogrammed my remote. He was on time, very helpful, and while he said I would eventually need to replace the electronics on the door closer due to the age of the equipment, he didn't charge for his time to reprogram the system. He was honest and friendly. I wouldn't hesitate to use their services or to recommend them to friends.
Rating CategoryRating out of 5
Yes, I recommend this pro

SUSAN E.
08/2013
5.0
garage doors
  + -1 more
Problems were shown to me before repairs, broken parts shown to me and everything was done quickly and neatly. Garage door is working great!
Description of Work: Fixed garage door motor's chain, replaced a roller, cleaned and oiled machinery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gina G.
08/2013
5.0
garage doors
  + -1 more
Quick to respond to our call. He could have easily told/ sold us a new opener but rather he repaired the one we had. When this ol garage door opener finally does die, we will definitely call him back to install a new.
Description of Work: Garage opener repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

CELIA P.
07/2013
5.0
garage doors
  + -1 more
We came home from a vacation to an automatic garage door that wouldn't open. Dustin at Paradise immediately saw it was a broken spring. Since we have a heavy wooden door we have two sets of springs. We elected to replace both since the existing ones were 10 years old. Dustin did a great job. He was very efficient and professional. We felt the price was reasonable. I would recommend Paradise Garage Door to my friends and family.
Description of Work: Replaced garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David M.
07/2013
5.0
garage doors
  + -1 more
Called Linn today after lunch and explained the problem. He knew exactly what I was talking about and quoted me right there on the phone, at a rate about 20% less than two other providers I had called. I asked if there was any chance he could show up today and be finished before 3:30, and he confirmed. Met my wife at 2pm, fixed the door at the price quoted, and even reinforced the other garage door a little at no extra charge. My wife texted me that and quot;these guys are awesomeand quot; partway through the job. He was done and gone by 2:45, less than 2 hours after I first contacted him! Truly fantastic - highly recommended.
Description of Work: Repaired small garage door that was tearing due to stress from the powered door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Alice L.
06/2013
5.0
garage doors
  + -1 more
I own a rental property where the tenant was having problems opening and closing the garage door. I contacted Linn and he was troubleshooting the problem within a couple of hours. He was very pleasant to work with, and was very good with communicating what the problem with the door was. He gave a reasonable estimate to correct the issues and took care of the repairs immediately. I would definitely call him again if I need any work done on garage doors!
Description of Work: Replaced Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Loren J.
06/2013
5.0
garage doors
  + -1 more
Linn worked with us to provide the best solution for a new garage door in a new location. He was the most responsive contractor we interviewed and did an excellent job at the best price. He is such a pleasure to work with, doing everything on time in a clean and professional manner. I would heartily recommend him to anyone!
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert D.
06/2013
5.0
garage doors
  + -1 more
The serviceman came the same day I called. He performed the work in an efficient and workmanlike manner. He was pleasant and friendly. The charge was entirely reasonable. The garage door opens and closes properly.
Description of Work: Replaced garage door motor and drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Ellen L.
05/2013
3.0
garage doors
  + -1 more
Although I gave Linn a good review at first, I feel after his second visit and another charge, that he was not realistic in his patch job. I was willing to buy a new unit, and am now out $130 for both visits, only to have the door completely collapse the first time I tried to open it after his second visit. Linn is a very nice man and I hate to add this review but his work failed and it is money wasted. I would call a different and quot;expertand quot; to install and new garage door unit.
Description of Work: Linn was very nice and prompt. I called him twice in a month when my garage door would not open. First time he patched it and it worked for a few weeks. I gave him a glowing review. Second time, he again patched it and it broke the following day at first use.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$130

Patricia W.
05/2013
5.0
garage doors
  + -1 more
My wife could not get her car out of the garage to go to work. After arranging a ride for her to get to work, I called Linn at Paradise and within 2 hours my problem was fixed. He gave me an accurate quote over the phone as well as the time he was able to arrive. He showed up right when he said he would, fixed my problem within 30 minutes and the price was exactly what we had agreed to. This is the first time I have actually used Angie's List and it just paid off big time. I could not be happier with Angie's List or with Paradise Garage Doors. Thanks Linn.
Description of Work: Spring on garage door broke overnight and could not open the door the morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Greg S.
03/2013
5.0
garage doors
  + -1 more
The experience was great, he was prompt and professional. He did a high quality job and even though the remote is still not working great he has offered to come back out and fix it.
Description of Work: They repaired my stripped out motor and helped adjust the laser on the garage remote in order for it to work better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Binh L.
11/2012
5.0
garage doors
  + -1 more
My garage door went off the hinges and I needed someone to fix it quickly. I called Paradise the next morning and they came out the same day. Linn, the technician and I think the owner, did a great job. He was professional and courteous and told me the price upfront before he even came out. No surprises...just great work. I would definitely use them again if needed.
Description of Work: My garage door went off the hinges and I needed someone to fix it quickly. I called Paradise the next morning and they came out the same day. Linn, the technician and I think the owner, did a great job. He was professional and courteous and told me the price upfront before he even came out. No surprises...just great work. I would definitely use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WAYNE B.
10/2012
5.0
garage doors
  + -1 more
HONEST COMPANY, ON TIME SERVICE.The springs on our double wide garage door had broken. I called Paradise and the they picked up the phone and gave me a reasonable quote so I asked them to come out. The service man showed up on time as promised and after looking at our spring revised his quote DOWN to reflect the lighter weight spring we had on our door. He repaired the problem and was done within the hour. Of I would use him again and I am still waiting from the other companies I had called to return my call.
Description of Work: The springs on our double wide garage door had broken. I had them replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Ellen L.
10/2012
5.0
garage doors
  + -1 more
Called Linn in desperation late day. He came within the hour and calmly repaired the whole thing in less than an hour. He is my hero and I would recomment him with NO reservations.
Description of Work: My electric garage door came completely off the track and sagged. Could neither open nor close it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Martin G.
04/2012
5.0
garage doors
  + -1 more
Electric garage door trolley broke. Called Len and he came out. He explained it was a part only could be ordered from Sears. Ordered part from Sears. When it arrived, called Len for installation. One of his men came out, but it was the wrong part (catalogue mislabeled). Had to have something done, so Len said they would get a part that would work. Came out again, fixed garage door like new. They came out 3 times for this job, each time on time, courteous and professional. I have recommended these guys to my family, and I would not call anyone but them if something ever goes wrong with my garage door. AAA+
Description of Work: Electric garage door trolley replaced. Garage door screws tightened and oiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Deborah B.
03/2012
5.0
garage doors
  + -1 more
Called Len yesterday for a repair. He showed up today on time, and was ready to get to work. He made a few adjustments...and our garage was back in business. While he was here he took a good look at all the mechanics of the garage door to check it's overall condition. Everything looked good. It was a great experience. Len was professional, helpful and knowledgeable. I will absolutely use this compnay again!
Description of Work: We just needed a quick repair on our garage door (it only took a few minutes).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

John G.
03/2012
5.0
garage doors
  + -1 more
He came out 2/27 (the day I called) to examine the door and determine what parts he would need and reduced the estimate from about $200 to about $150 after seeing the door in person. He then arrived on time 2/28 and replaced the springs, adjusted them, and oiled the door in about 20 minutes. No attempt to upsell or expand the scope of the work. I had indicated I just wanted the door to make it another year or two until I would be ready to replace them all and he did just that.
Description of Work: Replaced both extension springs for an old single-panel 8x7 wooden garage door. One had broken, and both were old (probably dating to 1975).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Owen L.
11/2011
5.0
garage doors
  + -1 more
We called around 8:30am after discovering that the torsion springs on our double door garage were broken. My husband explained that he needed the springs fixed as soon as possible because he needed to get his car out of the garage in order to get to work. Linn said he could come out that morning and also explained how we could raise the garage door ourselves and get my husband's car out so he could be on his way to work while I waited for Linn to arrive. Linn arrived on time and did an excellent job. He efficiently replaced the old two springs with new, better springs and lubricated everything. He also replaced a roller hinge which was also broken, just for the price of the part ($5). Definitely two thumbs up!!
Description of Work: Replaced two torsion springs. Replaced one roller hinge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Nitin B.
12/2010
5.0
garage doors
  + -1 more
These are very nice guys. Agreed to come out in the evening on a Thanksgiving Friday. Additionally, lubricated both of my garage doors at no charge and also screwed an angle bar to the top of my smaller door which used to flex due to a crack on the top edge. At no charge again. However, I thought their prices could be a little lower. No complaints though. I recommended them to some friends and they too had good things to say.
Description of Work: Replaced spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bert V.
10/2010
5.0
garage doors
  + -1 more
They did an excellent job. They were prompt, efficient, and they came right away. They told us when they were going to come back and fix it and they were right on time.
Description of Work: They repaired two of my garage doors which were out of balance and replaced the springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lisa G.
10/2010
1.0
garage doors, doors
  + 0 more
Unable to assess as they never showed up for the job.
Description of Work: This company set an appointment time with me and didn't show up. They did not call with any explanation and didn't return my calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


William F.
09/2010
5.0
garage doors
  + -1 more
They came out the same day I called and removed the failed door that was jammed shut. Helped choose a good looking, insulated door at a reasonable price. Did not overly push higher priced doors. The door installed quickly and performs beautifully. We discussed getting a better opener (which I will have them do at a later date), but they got my old one working fine.
Description of Work: Replaced garage door with a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,090

patty T.
12/2009
5.0
garage doors
  + -1 more
We have a double door garage and a single door and on both doors, the bottom of our doors weathering seal had disappeared. I contacted Paradise and they came out and fixed the problem. Great customer service was provided as well.
Description of Work: Re-did the weathering on the bottom of garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joel H.
04/2009
5.0
garage doors
  + -1 more
They were very quick, thorough and on time. We had asked them if it was possible to keep the expenses down, and so they looked at our opener to see if it was useable, and they advised against using it. Instead of saying that they will get back to us, they gave us the option right then and there, and we got the door replaced. They were professional.
Description of Work: Paradise Garage Doors & Service by Kraus installed a garage door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2(current)
    • 3

Contact information

126 Sandberg St, Thousand Oaks, CA 91360

www.paradisegaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Paradise Garage Doors & Service By Kraus is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Paradise Garage Doors & Service By Kraus accepts the following forms of payment: Check,MasterCard,Visa
Yes, Paradise Garage Doors & Service By Kraus offers free project estimates.
No, Paradise Garage Doors & Service By Kraus does not offer eco-friendly accreditations.
No, Paradise Garage Doors & Service By Kraus does not offer a senior discount.
No, Paradise Garage Doors & Service By Kraus does not offer emergency services.
No, Paradise Garage Doors & Service By Kraus does not offer warranties.
Paradise Garage Doors & Service By Kraus offers the following services: Garage Doors, openers and opener repair.
N/A

Contact information

126 Sandberg St, Thousand Oaks, CA 91360

www.paradisegaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM