Paradise Garage Doors & Service By Kraus

They were very honest with the whole thing. I like them.

Our garage door opener failed and we decided to replace the garage door and the opener. Paradise was very responsive to my call for a quote, and came to my house the next day. Their price was very reasonable, and they had a great selection. We set up a date and they came right on time, and finished exactly as promised. They were very knowledgeable, friendly, and professional. The door is gorgeous, and the opener works great. It's so much quieter than my old one. I also received 2 remote controls for our cars, and a new control switch on the wall inside the garage, with more features than my old one. i would definitely recommend Paradise Garage Door and Service.

His price is $150 lower than the other company that I got bids too. So far so good. I'm very happy with him. He arrived when he said he would. Responsiveness is good. Price is very good.

Responded within 2 days to my on-line request for an estimate. Showed up on time both for estimate and work. Very good job. I would use them again.

Service was quick and professional. Arrived within 30 minutes of calling and was door repaired quickly. Both Linn and his assistant were polite, professional, and thorough.

Job went very well. Called Linn based on all the positive reviews here on Angie's List. He came out that afternoon; being local is a plus, I was literally on his way home. Very nice guy, presented some general info and advise, then came by the next day with some pamphlets to review. We took a few days to decide, his prices were fair, we made a date to install everything, and off he went. Maybe a week later he's out at the house, arrives early, moves everything out of the way he needed, and finishes in less time than estimated (Est. = 4 hrs, time 3-1/2 hrs). And that included cleaning up and moving those appliances/cabinets back for me. I had underestimated how much to clear out of his way, but that was on me. He and his helper (name escapes me) were great. Clean installation, a very quiet motor (got the pulley, not the chain), and two remotes. Done, and we are thrilled. He's got my vote for nicest contractor I may have ever worked with. Highly recommend him to anyone.

Very happy! Left a message and call was returnee within 15 min. Offered to come same day but it is isn't work for me. Came next day exactly when he said he would. Price was exactly as quoted over the phone. Done within an hour. Couldn't be more pleased!

On time. Professional. Personable. Everything works perfectly. Fair Price. I will definitely use again and highly recommend.

My father backed into his roll up garage door and it came off the track. It looked like he bent one of the panels and I was expecting the repairs to be costly. I called Paradise on Sunday and the offered to come out the following day. The nice fella showed up right on time and got to work. He quickly assessed it and told us it wasn't that bad. Within an hour he had the door back on the track and working as good as new. He was friendly, pleasant, punctual and professional. This is the second time I used Paradise. In September my main spring broke. The repair man came out the next day and replaced it quickly and charged us $225.00 for the parts and labor. Hopefully I won't need their services again, but if I do, I would use Paradise without hesitation.

Justin arrived right on time and discussed options for replacement unit. Installation was complete in less than an hour including new door sensors and control switch. Programmed our built-in car controls to work with the new opener. Explained everything in detail. Opener works perfectly and is way quieter than our old one. Asked them to come out two weeks later to adjust the door to a higher open position to clear our SUV antenna. Again, arrived on time to the minute, took about 1/2 hour to re-position the opener, then absolutely would not take any additional money for their extra work. I'll never go anywhere else for garage door work.

I will definitely call mr. Kraus again for any of my garage door needs. He mentioned that our motor will eventually stop working and when it does to call him back. I know this sounds strange, but I can't wait to pay him for his service!

It went great! They were very responsive, friendly, and did great quality work. They were in and out of our house within an hour.

The owner was able to come out the same day as the call. He explained the issue clearly and provided an estimate before starting the work. In addition to fixing the problem he fixed the cause leading to the cable issue and restored the door to the proper working condition and did a full review and adjustment of the prior work done.

Linn took a close look at the door and opener and then focused on the safety sensors. He quickly found a wire staple that was shorting out the wiring when the motion of the door made it vibrate. He replaced the wiring an staples in that area and the door works perfectly now. He actually was early to the appointment, did great detective work, then fixed things quickly. I particularly appreciated that he did not try to up-sell me new equipment. He even offered to no-charge me if I wanted to fix the wires myself. Honest, professional service. A+.

Spring broke on Sunday evening -- no way to open garage door, cars trapped inside. Called Paradise (based on Angie's list recommendation). Caught him during his dinner -- he interrupted it and came within 30 minutes. Repaired the door -- replaced main spring -- trouble free ever since. Great service.

I called Linn stating that my garage door would not close. He said he would be there in about 20 minutes since he was close to me in Thousand Oaks. He arrived promptly and was able to get the door to be able to close. And open too!

when I called him First he quoted $ 85 which is service call Fee.....Thought it was bit High Tried one more source..me..But did not got response so waiting for 2-3 days I called him and one more Time explained that Job is very simple...realizing that He reduced his quote to $45''''''''He came next day and finished the job ( It hardly took 15 minutesto do the job)

Linn responded to our home shortly after being contacted, as he had another service call in the same area. He was quick to identify the problem as stated above and with some ingenuity and experience quickly fixed the issue. I would recommend him to anyone looking for an honest and engaging business owner/operator, who does an honest job for a fair and reasonable price.

My garage door opener broke on a Saturday, late in the afternoon. The door was stuck open and I could not recall how to close it manually. So I called Paradise Garage Doors. They were highly rated and based on the map on their listing they were located close by. I talked to the owner. He was on his way out for a prior engagement. but he agreed to come to my house to assess the situation and help me out. He showed up immediately, and determined that the plastic gear in the opener mechanism had disintegrated. He gave me an estimate for replacing the opener and agreed to return the following Monday, to install the new opener and complete the job. He was able to close the garage door, solving the immediate problem. He returned the following Monday with a new opener and completed the installation. He started the installation right at the scheduled time and completed the job in a highly competent , professional, and timely manner. He was working out of a very small vehicle so he was not able to remove the broken opener immediately, but he left it off to the side in the driveway, and made arrangements to have it picked up later. I would highly recommend this provider, and I plan to call on him in the future when I need to replace the opener on my other garage door.

When we called on a Saturday, we got in touch with the owner right away. He came and seemed very professional and knowledgeable. He said he would come back Monday morning to fix it as he didn't have a part with him. He returned Monday morning as he said and fixed the door. The gear assemble had broken. The price was very reasonable as I compared with two other companies before I had him come.

New garage door opener went perfect....I had my car vandalized and opener stolen after they installed new opener...they returned to my home and reprogrammed remotes and gave me a new one! Very quickly! My other issue was a noise made by garage door.....they tightened screws etc but no luck....but they returned 3 times and kept trying....3rd time...they solved the problem! They are very very honest! I would recommend them!

Linn of Kraus garage doors was very responsive, knowledgable and professional! He called me within 10 minutes of leaving a voicemail, listened as I explained the situation and was extremely flexible to meet my needs! He even said he would come in the early or late hours if need be to help me. Great customer service! He promptly came and looked at the problem. The remedy was simple so he did not charge me for the service call and also said if the problem reoccurred to call him and he would immediately come back. He did offer 3 different observations if the situation occurred again and explained them in detail. This is excellent customer service! He is trustworthy, honest and wants to make his customers happy! I definately recommend him and will use him in the future without a doubt. Thank you Linn

Linn was in the area and arrived within 45 minutes of my original call (after handling a previously scheduled appointment). He adjusted the door and explained the options to repair or replace the old garage door opener which had failed. I choose to replace the opener and am glad I did – the new unit is VERY quiet. The motor on the new unit is nearly silent with the only sound being from the door moving. Linn showed up on time for both appointments; the original call and second for the new installation. He performed the work professionally, was very helpful in responding to my questions and cleaned up the original wiring from a prior installer. I’m very happy that I found Lynn and have already recommended him to two neighbors needing garage door service and a couple fo others as a and quot;keep him in mindand quot;.

Sunday night our garage door spring broke . We could not open the door to get our car out. We call a couple of companies that have emergency crews for Sunday but one couldn't make it and the other was very expensive. We called Linn as he was the company I gave to my son for service and he was impressed with his service. He called back on a Sunday within minutes. We told him our situation, he said he would make us his first stop since we couldn't get cars out. He was here on time, and 45 min later finished. Great job, great price. I wish more companies were run like Paradise. Thank you Linn

The Replacement went smoothly. The door was a better one than the one we replaced. The new one was quieter, insulated, and it had windows. The price was a fair one given the quality.