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Brucar Locksmith

Locksmiths

About us

Our focus is on customer satisfaction. Our storefront in Thousand Oaks California is open Monday to Saturday for our customers who need keys made on the spot. We make keys for your house, car, office, mailbox, car, car with transponder chip, safe deposit box, and the list goes on. We also do rekeys, fix ignitions, the list gos on. Our trucks are also available to come to you, 24 hours a day 7 days a week. Brucar Locksmith guarantees lowest prices and the most professional service. We are licensed, bonded, insured and police permitted. Don't waste time and money, get your lock or safe or key taken care of the first time with Brucar Locksmith.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Installations. Rekey. Master rekey. Lock repair. Door adjustments. Buzzer systems. Cabinet locks. Lockout service. Security checks. High security locks. Mailbox locks. Safe opening, repair, installation, combination change, & electronic & dial locks. automobile lockout service. Transponder keys. Keys made.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 100 reviews

Neal B.
07/2012
5.0
locksmith
  + -1 more
Joe Catriel came out, was extremely nice and professional and replaced all the locks extremely quickly. He even made quick repairs to two doors - one jam was sticking and the other door wasn't shutting very securely. He made us a set of keys and we were good to go. Would definitely use again. Great experience!
Description of Work: Called to have six door locks replaced, mentioned we found them on Angie's list, and they responded by saying they could arrive within the hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Steven N.
06/2012
5.0
locksmith
  + -1 more
Responded on just 1 day's notice and performed all work.
Description of Work: Joe rekeyed all the door locks in the house, worked quietly and efficiently amidst chaos and was very professional. He arrived early per my request and performed all tasks set before him and answered our other concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Ellen L.
05/2012
5.0
locksmith
  + -1 more
Young owner was very helpful and made excellent suggestions. He did the work well and I would definitely use him again.
Description of Work: Installed 2 new door knobs with locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Ken F.
03/2012
5.0
locksmith
  + -1 more
Joe was very prompt. He was also quick, efficient and very professional.
Description of Work: Re-keyed 6 locks, installed existing lock properly, 5 new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Steven B.
02/2012
5.0
locksmith
  + -1 more
Punctual, professional and made the effort to repair rather than replace thereby saving us $$. Could not be more pleased with service.
Description of Work: Repair of broken door lock--needed two seperate procedures/fixes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Franklin Y.
01/2012
5.0
locksmith
  + -1 more
They arrived on time, were quick, clean, very courteous. They have become our locksmith of choice.
Description of Work: Replaced Lock Tumbler on Front Door, added two deadbolts, repaired cypher lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike L.
12/2011
5.0
locksmith
  + -1 more
I called this morning, described the problem and asked if I needed a carpenter or locksmith. Joe said that he "sees this type of problem all of the time" and could come fix it in about 35 minutes. I think he got here within 20-25 minutes (we only live about a mile from the store). We had a door where the deadbolt didn't fully extend into the jamb and was missing the strike plate. He came out, adjusted the hinges, put on a new strike plate, adjusted the hole in the jamb, and was finished. I think the whole process to around 20 minutes. He cleaned up the area, gave me a $5 discount for mentioning Angie's list (instead of 5%, which was nice), and was on his way. It's refreshing when a repair/service company shows up when they say they will and finishes the job quickly and, most importantly, correctly. In the area where we previously lived, this was a major problem. Based on this experience, I would highly recommend Brucar Locksmiths to anyone needing lock service.
Description of Work: Fixed deadbolt lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SUSAN E.
11/2011
5.0
locksmith
  + -1 more
I was so pleased with the job and Joe Cariel was such a nice man. Even the dog loved him!
Description of Work: The doorknob from the garage to the kitchen jammed. We couldn't close the door. After oiling it, and taking it apart, it was apparent we needed a locksmith. Joe came on time and quickly fixed the problem. He showed me what part was broken and checked everything to make sure it worked well with a key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Marivic M.
10/2011
5.0
locksmith
  + -1 more
After reading the reviews on Angie's List, I decided to have Joe come over and rekey 5 locks. He came to redo the locks the same day I called. He was on time, and even called me before he arrived saying he was on his way! I showed him the doors, and he went right to work. Within an hour, he had rekeyed the 5 locks, and I was able to cross something off my to do list that had been there for months! Joe showed me how to work a tricky lock, and lubricated a rusty one that was tough to turn. He was professional, friendly, courteous, and I would definitely recommend him to anyone.
Description of Work: Service performed - Rekey 5 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jeanne M.
06/2011
5.0
locksmith
  + -1 more
Joe was great. He was professional, provided great customer service, and completed the job in a timely manner. He walked me through the installation to make sure I understood the process. He was a pleasure to work with and told me if I had any questions to call him anytime. I would use him again.
Description of Work: Rekeyed 8 doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

BARBARA G.
06/2011
5.0
locksmith
  + -1 more
Called on a Saturday and he came within 30 minutes. Took about 20 minutes to re-key 5 locks in 3 doors, and gave me extra keys for free for being an Angie's list customer!
Description of Work: Quick response, very nice and friendly, helpful and professional. Great experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Janet E.
04/2011
5.0
locksmith
  + -1 more
I was very happy with them and I would use them again. The locksmith was really great. He was willing to go the extra mile. It wasn?t just a job for him. It seemed like he was really good at what he did. His price was very fair too.
Description of Work: I used the services of Brucar Locksmith probably on the 1st or 2nd of January of this year for changing the lock on the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon O.
02/2011
5.0
locksmith
  + -1 more
I called Joe on a Sunday morning, expecting to get his voicemail. He picked up and said he could come over within an hour, and there was no extra charge for a weekend visit. He fixed the problem easily and explained exactly what was wrong with it. He gave us a 10% Angie's List discount and made 3 extra keys for no charge. He also volunteered a lot of extra information about what types of locks were the most secure, and offered to answer any other questions I might have over the phone at no cost after the service call. He was very friendly and clearly knowledgeable.
Description of Work: Joe fixed a broken front door lock and made new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Jonda L.
02/2011
5.0
locksmith
  + -1 more
The deadbolt in our front door lockset had failed and would not open at all. After checking Angie's List for a recommendation, I called Joe. He came out within the hour, gave good advice, and explained everything he was going to do. Everything works great, smoother than the original install. Joe is also pleasant to work with.
Description of Work: I had him fix a broken deadbolt on the front door, which he did, competently and quickly. The whole service call and parts would have been only $75, but since he was already here, I had him replace the garage door deadbolt and knob and key them the same as the front. That required rework for the larger strike plate and wider bolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Esther W.
01/2011
5.0
locksmith
  + -1 more
Joe was on time and did the work quickly and charged exactly what he quoted on the phone. I would not hesitate to call if I had any other problems
Description of Work: I called numerous locksmiths to change the cylinders on my locks and get new keys. Joe was the only one who seemed to know how to work with my high security locks. I also had a key made for a lock that we didn't have the key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Daria F.
12/2010
5.0
locksmith
  + -1 more
Joe was prompt, professional and eager to do a great job. We asked him to re-key our front and side door locks to match our new garage door deadbolt lock, and unfortunately our front door lock was a different manufacturer than the other two. He found a solution - to change the inside cylinder from a Schlage to Quickset - and came back the same day with the part! He also was able to easily open 2 file cabinets for which we had lost the keys. He was eager to find solutions - we will definitely call him for work in the future!
Description of Work: Re-keyed 2 locks to match a new lock, made 3 new keys, opened 2 locked file cabinets (we had lost the keys)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shoshana L.
11/2010
5.0
locksmith
  + -1 more
He was professional, courteous and on time. He worked quickly, and didn't try to push us to get things fixed that didn't need to be. The locks work great!
Description of Work: We just bought a new home. He replaced and locks on our front door and garage door (plus fixed one of the locks that was on there) and provided additional keys at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JUDY B.
10/2010
5.0
locksmith
  + -1 more
Very well. He explained everything in detail.
Description of Work: Repaired and cleaned front door lock. Re-keyed the lock and made several new keys for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Brian B.
10/2010
5.0
locksmith
  + -1 more
Overall, the experience went very smoothly. The locksmith was very prompt and performed the work in a timely manner. He did a good job. I'm satisfied with their services and I would recommend them.
Description of Work: They re-keyed all of our locks to a same key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

RONG X.
10/2010
5.0
locksmith
  + -1 more
They were able to come out the same day that I called. They were very professional. They worked quickly and efficiently and were in and out within an hour.
Description of Work: They came in and changed the locks for our rental house, there were 3 locks total.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Curt C.
10/2010
5.0
locksmith
  + -1 more
I was very happy with the service. My phone call was answered on the first attempt, service was schedule promptly, and the service was performed correctly at the appointed time.
Description of Work: Re-keyed all the locks on a new home. Examined the handlesets on the front door and advised about possibility of replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Brian P.
07/2010
5.0
locksmith
  + -1 more
Before the door did not close firmly leaving a draft. Now the door closes tightly and is easier to open. Joe was polite, prompt, and courteous. He did not try and sell me anything I didn't need.
Description of Work: Joe replaced the front door lock & deadbolt and rekeyed all of our locks to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alan W.
06/2010
5.0
locksmith
  + -1 more
I just bought a house that had 4 different locks on 7 doors. I did not have keys to one of the lock types. Joe arrived on time, was very professional, and worked with me to develop a strategy. He created a key for the lock that was missing a key, then re-keyed all of the remaining locks. Now I only need 1 key for everything. All work was done in about an hour, and all for $149. He even pointed out that one of my lock types is responsible for 90% of his lockout calls due to the design. I'll definitely call him again for locksmith services.
Description of Work: Made key for lock that was missing a key. Re-keyed 4 types of locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Brucar Locksmith
Thank you for your business. Customer satisfaction in our company and the service we provide is our top priority. We are happy that you were satisfied and pleased with us. We are your local locksmith, you should know we are here for any of your future needs. Thank you again and be well. Brucar Locksmith

Lisa G.
06/2010
5.0
locksmith
  + -1 more
He was very pleasant and went right to work. Our door lock and handle work like they are new. He checked our other doors too and made minor adjustments. He also gave us an estimate on future work.
Description of Work: Our front door handle and lock were not operating well. He looked at the item and made necessary repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Brucar Locksmith
Thank you so much for the report. Brucar Locksmith's goal is to give the kind of service that we would want to get ourselves. We truly appreciate your business and follow up. We are here for you, for any of your future locksmith needs. Thank you again!

Amy S.
04/2010
5.0
locksmith
  + -1 more
I was just very happy that the response was so quick because I had a very busy day and waiting for a locksmith would have really messed me up. Price was reasonable...
Description of Work: I got locked out...I was told that a locksmith would be to me within 20 minutes...and he was....and he was very nice and got me into the house quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

355 E Avenida de los Arboles Ste B, Thousand Oaks, CA 91360

www.brucarlocksmith.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Brucar Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Brucar Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brucar Locksmith does not offer free project estimates.
Yes, Brucar Locksmith offers eco-friendly accreditations.
No, Brucar Locksmith does not offer a senior discount.
Yes, Brucar Locksmith offers emergency services.
No, Brucar Locksmith does not offer warranties.
Brucar Locksmith offers the following services: Installations. Rekey. Master rekey. Lock repair. Door adjustments. Buzzer systems. Cabinet locks. Lockout service. Security checks. High security locks. Mailbox locks. Safe opening, repair, installation, combination change, & electronic & dial locks. automobile lockout service. Transponder keys. Keys made.

Contact information

355 E Avenida de los Arboles Ste B, Thousand Oaks, CA 91360

www.brucarlocksmith.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM