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Elegant Thread

Carpet Cleaning, Hardwood Flooring Sales and Installation, Upholstery Cleaning,

About us

Family owned & operated. Additional DBAs - Elegant Thread & Elegant Floors, Elegant Thread Incorporated. Elegant Carpet Care is a Bay Area leader in carpet steam cleaning, upholstery, area rug, and tile & grout cleaning. For over 20 years our family owned business has made a name for itself providing quality workmanship and high customer satisfaction. Elegant Carpet Care serves both residential and commercial customers in the Santa Clara and San Mateo county areas. Our technicians are professionally IICRC trained and whether we perform services in your home or at your office all our customers and their property are treated with respect.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet, upholstery, area rug, tile & grout cleaning and sealing, hardwood & dust-free wood floor refinishing, no sand refinish, leather reconditioning, pet odor control, fiber and fabric protection & new floor installation.

Services we don't offer

Carpet repairs, drapery cleaning, air duct cleaning, new tile installation & repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 26-33 of 33 reviews

Toni E.
03/2016
5.0
carpet cleaners, flooring contractor, hardwood floor, floor cleaning
  + 2 more
unknown
Description of Work: I used it to have carpet at my rental, carpet at my neighbor's home and carpet at my home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Katherine M.
06/2015
4.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis D.
06/2014
4.0
hardwood floor
  + -1 more
unknown
Description of Work: Installed hardwood floor. The floor is nice but we did have some problems getting the correct flooring. Installers were well qualified.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$6,000

TIM D.
09/2006
4.0
carpet cleaners
  + -1 more
They were the only ones that came out and gave an estimate. They were also local to my area. The work performed was good except, that I noticed that the floor boards, where they cleaned the linoleum were scuffed up. They came out to look at the issues, but inferred that the marks my have been their before the work. And that, we just noticed them, since we were paying attention to the floors, since they were cleaned. They insisted there was no way this could have happened from their workers or equipment. The final answer was well, we can come out and repaint, if you want us to, rather than, what can I do to make this right and we will take responsibility for it. So that was disappointing. Not what a customer wants to hear.
Description of Work: Cleaning of Carpets in areas and stairs and cleaning of linoleum.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

12/2005
4.0
upholstery cleaning
  + -1 more
This company came in and explained what they were going to do. They were very nice people to work with. The company employees were very pleasant. They had cleaned two of my chairs and they look great. I was very pleased with the work that they did. They had professional employees and they did a quality job.
Description of Work: They did upholstery cleaning on two chairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

12/2005
5.0
carpet cleaners
  + -1 more
My experience with this company was very good. Our carpets look great. I will definitely use them in the future when I need my carpets cleaned. The employees are great. They actually know what they are doing and do a great job. They are very respectful. I would recommend them to others.
Description of Work: I had my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUSAN M.
10/2005
5.0
carpet cleaners
  + -1 more
This company did a very good job on my living room carpet. Their employees are very hard workers. I have used this company for the first time today. They were just about done when this survey was made. I am very happy with the results.
Description of Work: They cleaned the carpet in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

10/2005
5.0
carpet cleaners
  + -1 more
My experience with this company was nice. They had wonderful people working for them and had an excellent price. This is a wonderful company. They did two thousand square feet of my house. They did only charge me 200 dollars. I thought that was very fantastic and the carpets look great.
Description of Work: Cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

265 Sobrante Way Ste S, Sunnyvale, CA 94086

www.elegantthread.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Leather & Vinyl Repair,
Ceramic Tile

FAQ

Elegant Thread is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Elegant Thread accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Elegant Thread offers free project estimates.
No, Elegant Thread does not offer eco-friendly accreditations.
No, Elegant Thread does not offer a senior discount.
Yes, Elegant Thread offers emergency services.
Yes, Elegant Thread offers warranties.
Elegant Thread offers the following services: Residential and commercial carpet, upholstery, area rug, tile & grout cleaning and sealing, hardwood & dust-free wood floor refinishing, no sand refinish, leather reconditioning, pet odor control, fiber and fabric protection & new floor installation.
Carpet repairs, drapery cleaning, air duct cleaning, new tile installation & repairs.

Contact information

265 Sobrante Way Ste S, Sunnyvale, CA 94086

www.elegantthread.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed