Goodberg Computer Services

4.7(
204
)

Computer Repair, Computer Training, Computer Sales

About us

Expert On-site and Remote service for home and business, PC & Mac. CALL 323-656-2638: for same day service. We look forward to solving your technology problems. We are very proud to have earned the Super Service Award!

Business highlights

43 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

WiFi Network Setup,Optimization and Upgrade;New Computer setup with Data transfer for Mac and PC;Hard Drive upgrades; Memory upgrades;Malware removal;iPhone setup/backup;Printer installation;Software/Hardware instruction,Data retrieval;And Much More!

Services we don't offer

We don't provide television or security system repair, and we don't run cables or in-wall wiring, sorry!

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7204 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
3%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 201-204 of 204 reviews
Michael M.
12/2012
5.0
computer repair
  + -1 more
See above.
Description of Work: The two people from Goodberg & Son Computers, Inc arrived perfectly on time and after a short introduction they immediately went to work trying to determine why my computer wasn't working. It was quite obvious, based on my observation, they were competent and I felt completely at ease. They were friendly, courteous and professional and I enjoyed their demeanor. I think others may consider that quality unimportant, but for me, I place it right at the top as "very important," and I was not disappointed. After a solid hour working on my monster of a computer, it was determined the problem was the "mother board." While I was disappointed with the bad news, and expected the problem might be with the mother board, I had no doubt in their assessment of the computer problem. I was instructed how to proceed from there in getting the computer running, but there was never any assumption that I'd be having them return to do the repair. Needless to say, I asked for and was given an estimate of the cost to repair, but there was never any awkwardness as is sometimes the case with those who may pressure a client for "repeat business." Quite simply, they were great! I have nothing negative to say about my experience with them and I wouldn't think twice calling again in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Goodberg Computer Services
Thank you so much for your very kind report of our visit with you and your computer! We wish we could have given you better news about it, but at least you now know where you stand and can make a plan to get it up and running again if you so wish. We very much enjoyed meeting you and appreciate the opportunity to help.
Mark B.
10/2012
3.0
computer repair
  + -1 more
unknown
Description of Work: Husband & wife team came together??? She answered for him & interupted when I attempted to ask him questions? I spend $190.00 total! Certainly differant than $50.00
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Goodberg Computer Services
We are very sorry that you felt the need to post negative comments about our service, after we worked so diligently to solve your problems, and especially after you expressed to us how much you appreciated the job we did for you. We would like to clarify what our experience with you was from our perspective: Punctuality: We arrived at your home ten minutes early, called to let you know we were at your gate, and then waited 15 minutes for you to let us in. Price: You paid $49.00 for 45 minutes worth of labor (a Big Deal offer), and we gave you the full hour for that coupon, a $35.00 discount. You then asked us to perform an additional 2 hours of labor, for which we charged you ONE hour, another 50% discount which was solely at our discretion and in consideration of your limited funds. At the conclusion of our visit, you asked if we would work for you again at a "friend's discount price". We explained that future labor had to be billed at our regular price, which you expressed frustration at.You also encouraged us to sell our truck and buy a new vehicle from you! You called us twice later that same day with tech questions, which we answered during 30 minutes of free phone support. You again thanked us for our help. Professionalism: We completed each individual task you asked us to perform. At the conclusion of our one hour scheduled visit we had spent 3 hours with you,charged you for only two, and each additional issue that you wanted us to address would have taken much more time to solve than you were willing to pay for. You did ask us to set up 4 "Magic Jack" phone extensions for you, but you did not have the necessary hardware, and we also do not work on phone systems. Responsiveness: We are baffled by your complaint that we work as a husband and wife team, and that you objected to our both speaking with you regarding solving your computer problems. We remember very cordial conversation which you initiated, directed to me and to Ira. There were no interruptions, we simply listened to your concerns and answered your questions. Ira in particular went to great lengths to explain to you the problems presented by your very old and hand built computer components. It was our impression that we got along very well. Especially since you thanked us profusely at the end of our visit, and asked us to look you up on IMDB. We hope that Angie's List members will take a moment to read some of our other Member reviews, which we feel more accurately reflect our level of professionalism and care for our clients.
Richard A.
10/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Wonderful people. Great job. Tuned up computer and fixed malware
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Goodberg Computer Services
When anti-virus software expires it leaves you open to some pretty nasty computer malware. After running a special software tool we were able to eliminate three very serious Trojans. Thanks so much for giving us the opportunity to set things right with your technology! We very much appreciate your kind review.
ann L.
08/2012
5.0
computer repair
  + -1 more
It went very well.
Description of Work: They came to my house and fixed my computer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
It was a pleasure solving your technology problems. Thanks so much for reviewing our services.

Contact information

3940 Laurel Canyon Blvd Ste 185, Studio City, CA 91604

http://www.goodberg.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
91433
Trade License Locale
CA
Trade License Authority
California Department of Consumer Affairs
Trade License Expiration
12/31/2023
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

Goodberg Computer Services is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Goodberg Computer Services accepts the following forms of payment: Check,PayPal
Yes, Goodberg Computer Services offers free project estimates.
Yes, Goodberg Computer Services offers eco-friendly accreditations.
No, Goodberg Computer Services does not offer a senior discount.
No, Goodberg Computer Services does not offer emergency services.
Yes, Goodberg Computer Services offers warranties.
Goodberg Computer Services offers the following services: WiFi Network Setup,Optimization and Upgrade;New Computer setup with Data transfer for Mac and PC;Hard Drive upgrades; Memory upgrades;Malware removal;iPhone setup/backup;Printer installation;Software/Hardware instruction,Data retrieval;And Much More!
We don't provide television or security system repair, and we don't run cables or in-wall wiring, sorry!

Contact information

3940 Laurel Canyon Blvd Ste 185, Studio City, CA 91604

http://www.goodberg.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM