Goodberg Computer Services

4.7(
204
)

Computer Repair, Computer Training, Computer Sales

About us

Expert On-site and Remote service for home and business, PC & Mac. CALL 323-656-2638: for same day service. We look forward to solving your technology problems. We are very proud to have earned the Super Service Award!

Business highlights

43 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

WiFi Network Setup,Optimization and Upgrade;New Computer setup with Data transfer for Mac and PC;Hard Drive upgrades; Memory upgrades;Malware removal;iPhone setup/backup;Printer installation;Software/Hardware instruction,Data retrieval;And Much More!

Services we don't offer

We don't provide television or security system repair, and we don't run cables or in-wall wiring, sorry!

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7204 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
3%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 176-200 of 204 reviews
Maria G.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Very knowledgable and professional. Will go to them if ever needed again. Would recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Goodberg Computer Services
It was our pleasure to assist you with your computing needs, and we'd be glad to help you again in the future. Phone support is always free.
Maria C.
10/2014
4.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Goodberg Computer Services
Thank you for posting a review of our services on Angie's List. We always hope that members will take the time to give some indication of how they felt our service went for them, as this feedback is more valuable than just the grades.
Shane G.
09/2014
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
We are so happy that you are satisfied with our services. We strive for excellence with each client, every time. Knowing we have met our mark is very gratifying, and thanks so much for posting your review for other Angie's List members.
Gary Y.
09/2014
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Goodberg Computer Services
Thank you very much for taking the time to post a review of our company on Angie's List. Nothing makes us happier than knowing you are pleased with our services. Phone support is free, so please don't hesitate to call if you have questions about your technology.
stephanie R.
09/2014
3.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$39
Response from Goodberg Computer Services
We arrived exactly on time, performed every task you requested of us during the hour that you purchased with your Big Deal discount coupon. When the hour was up we asked if there were any other items on your list to fix for you, and you thanked us and said that we had "fixed everything". We had a polite and professional interchange with you. We are mystified as to why you have given us less than excellent "grades", and since you did not take the time to write any comments, no one apparently will ever know what you thought could have been done better.
Cedina K.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They assisted me with computer set up and Iphone issues. A very nice team.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Goodberg Computer Services
Thanks so much for posting a review of our company. It was our pleasure to assist you, and we'd be glad to help you in the future with your technology needs. Phone support is always free.
Sarah S.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned PC and recovered files
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Goodberg Computer Services
Thanks so much for posting a review of our company's services for Angie's List members. It was a pleasure assisting you with your computer needs, and we look forward to helping you again in the future.
Pamela T.
07/2014
5.0
computer repair
  + -1 more
It's good and they were fine.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
It was our pleasure to assist you with your technology needs. Thanks so much for posting this review.
Richard W.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Mr. Goodberg did a great job in sychronizing my lap-top and wireless printer! I would definitely use him again and recommend him to my friends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Goodberg Computer Services
It is very gratifying to know that we exceeded your expectations for computer service. Thank you for posting a review of our company. We'd be very glad to help you again should you need assistance.
patricia G.
06/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: I simply wanted my computer hooked up to printer and scanner and mentioned that we had a problem with the wifi working throughout the house but that was something we would deal with later. They so much time arguing with Verizon on the phone about whether to charge me $40 for a new modem or to give it to me free that it cost several times the $40 (which Verizon ultimately conceded they should give me free) for the overtime that I had to pay to Goldberg. I was also distressed by Mr. Goldberg's very angry and short interactions with his wife and anyone who asked him a question. Difficult to talk with him because he has a very short fuse.
Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$175
Response from Goodberg Computer Services
We are disappointed when a client feels they did not get the service they desired. In this case, there are many inaccuracies in your review that we’d like to address. Angie’s List members please note that this member has given 50% of her service providers a “C” grade: 1) PUNCTUALITY: We arrived exactly on time for our appointment, rang your bell and one of us waited outside with you (at your direction) until a parking spot could be found. This took about ten minutes, as there was no parking within several blocks of your home. 2) PRICE: You purchased a $39.00 Big Deal coupon good for the first hour of service. You needed one additional hour of service, which you approved in advance, for which you paid $140. 3) PROFESSIONALISM: You thought you had a “simple problem”, but in fact you had a more complex issue than you realized. We attempted to explain to you what was wrong with your wireless network, but you told us you were not interested in technology and just wanted us to fix it. That’s fine, and after more than 30 years in the computer service industry we know that some people don’t want to be informed about their equipment. However, it is misleading of you to turn around and blame us for taking too much time to fix your problem when you refused to become educated about what you needed done! What we did for you: We discovered that you had a very old and faulty modem from Verizon. You resisted our diagnosis, insisting that it “still worked”. Nonetheless, we spent about a half hour on the phone with Verizon on your behalf, for which you paid nothing, getting a new FREE modem sent to you. You complain in your review that Ira’s attitude was unpleasant. We know from long experience that when Verizon refuses at first to replace a modem at no charge to our client, we have to “get tough” with them to get results. In fact, that is exactly what happened in your case. We play act a tough attitude and then they comply. We even explained to you at the time why Ira was demanding on the phone with THEM. At no time did we treat you with anything but professional courtesy. You paid nothing for our labor time securing your free modem. A small point: Our name is Goodberg, not Goldberg.
Patricia M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Actually service has not been performed yet as I have had to cancel twice due to our house not being ready (after a fire). However Bonita has been very cooperative and supportive of our situation. She is waiting for us to reschedule and she is very open to fitting us into their schedule.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$39
Response from Goodberg Computer Services
We want to be a partner with you in getting your life back on track after the trauma of the fire in your home. You are so kind to take the time to review us during our "pre-service" experience with each other! We are looking forward to helping you when you are ready: there is no rush!
Wendy F.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: The Goodbergs work as a team, beautifully. They upgraded my computer and iPhone. They were responsive when I called/e-mailed them as to how to do something that was changed.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$640
Response from Goodberg Computer Services
Thanks for posting a review of our services for Angie's List members. Our $140/hour labor charge is less than many competitors, and you save money with us since we do things right the first time or you don't pay. We'd be glad to help you again in the future.
Richard P.
05/2014
5.0
computer repair
  + -1 more
.
Description of Work: The couple that is Goodberg & Son were on time and knew what they were doing, making the $39 special price for an hour's work on a balky PC a bargain. However, their regular $140 per hour rate gives pause.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Goodberg Computer Services
Our labor rate of $140/Hour has not changed in over 9 years, and is less than what the Geek Squad at Best Buy charges. We pro-rate our labor so you only pay for exactly how much time we work for you. We do not charge to travel to your location if you are within our very large service area. All phone support is always free. We also provide many premium, all on-site repairs that other IT companies will not touch. Thank you for taking the time to review our company, and we look forward to helping you in the future.
andrea J.
05/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Computer file transfers, backups, and equipment installations. It all took a little longer than expected but we were satisfied with the results.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Goodberg Computer Services
Thank you for taking the time to post a review of our services for Angie's List members. You had an extensive project requiring the repair and configuration of 6 computers, your wifi network needed upgrading, and you needed printers properly connected to all devices. We are pleased that we were able solve all of these issues for you.
Sheila A.
04/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: They were critical about my service and choices. I had to pay an additional $100+ for extra time I don't believe was necessary.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$150
Response from Goodberg Computer Services
What really happened: When we first arrived to provide service to you, you presented us with a very long list of complicated tasks you wanted us to perform for you. We explained that the Big Deal coupon you had purchased applied to the first hour of service, and that any labor exceeding that hour would be billed at our regular labor rate. You assured us that you were fine with that, and that you just wanted your problems solved. We paused at several points during our time with you to let you know where we were in terms of billing, and each time you told us to keep working. When we concluded our service with you, you gave us a big hug, and told us how happy you were to now have a computer service company you could call on in the future. A couple days later you did call us with some questions, and we were able to assist you on the phone for 20 minutes at no charge to you. Saving you money, not “criticizing you”: We were able to determine that your internet speed was much slower than what you were paying for. With your approval, we contacted your internet service provider and had them test your line, and they did find that the line was damaged and needed repair. We assisted you in scheduling that repair service, at your request. We also advised you on how to approach them to get a better price on your bill. This was not "criticizing your services or choices", this was saving you money! You never contacted us with any kind of complaint about the services we provided for you. You did not question or complain about our labor charge. We cannot help you or respond to you if you do not let us know you are not satisfied. We are disappointed in how you have portrayed our company.
robert E.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: yes for the time I had to help them complete.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from Goodberg Computer Services
It was our pleasure to help you resolve your computer problems, and to instruct you how to avoid creating similar operating system corruption in the future. Thanks so much for posting a review of our company!
marianne M.
03/2014
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
Thanks so much for posting a review of our company on Angie's List! We very much enjoyed working with you to get the multiple problems with your several devices solved. Please feel free to call us for support any time.
carl J.
03/2014
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Goodberg Computer Services
We very much appreciate your taking the time to review our company on Angie's List. It was our pleasure to assist you in getting your technology in order!
Phil N.
03/2014
5.0
computer repair, computer training
  + 0 more
.
Description of Work: Helped to organize photos and tips on accessing them.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
Thanks for reviewing us on Angie's List! We discussed the scope of your project before beginning work, and kept to your budget. We'd be glad to assist you in the future.
ADRIANA B W.
03/2014
5.0
computer repair
  + -1 more
It went wonderful.
Description of Work: Service my computer, refreshed and set things. Cleared some problems and cleaned the dust from tower.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
It was definitely our pleasure to assist you in solving your computer problems. Thanks so much for taking the time to review our services! We hope you will consider us a resource if you have questions in the future.
Judith Y.
02/2014
4.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Goodberg Computer Services
We have successfully completed repairs on your two computers on multiple occasions, and since you called us for service many times over the last year we are mystified as to why you are now, several months later, posting this kind of review. We have always had very cordial and kind personal interchange with you and your husband. You received many hundreds of dollars in discounts off our labor both from coupons and at our discretion. We arrived at the appointment time, addressed all of your concerns, and spent the time to answer your many questions about how your computers work together. You always thanked us at the end of our service calls for our help! It is our goal to provide the highest quality of technical assistance, and to leave our clients feeling well cared for and satisfied. If you are unhappy, or want something to be different, please let us know in a timely manner. You have not made any actual comments in this review. Posting a negative review several months after the fact is unkind, unfair, and gives us no chance to remedy whatever it is you think is lacking. As always, we stand by our work 100%.
Philip F.
12/2013
3.0
computer repair
  + -1 more
unknown
Description of Work: needed to make my cd player connect to windows 8 Couldn't do it.
Rating CategoryRating out of 5
Response from Goodberg Computer Services
We were in the middle of repairing your computer problem when YOU told us to stop, because you had an annual contract for online computer trouble shooting, and you did not want to spend a dime over the very discounted price of our Angie's List coupon. It is misleading of you to claim that we did not fix your problem, when you in fact prevented us from doing so. We gave you a half hour of labor in addition to the one hour coupon, which we did not charge you for. This was a very unfortunate experience for us. Usually our clients are much more fair minded.
Erika H.
11/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a one hour on site computer service. He installed the printer and showed me how to operate it. He explained everything to me and he was very instructive. I am very satisfied and I will use his service again.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Goodberg Computer Services
Thank you very much for your kind review. It was our pleasure to meet you and assist you in making your computer system work better for you. Please fee free to contact us if you have questions or concerns in the future.
Gail L H.
04/2013
5.0
computer repair
  + -1 more
Great!
Description of Work: Thoughtful and professional, and a nice sense of humor too. I had parts sitting around not being used and he discounted my service in exchanged. Thank you james
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goodberg Computer Services
It is our pleasure and honor to assist you in repairing your computer system.
Tammy M.
01/2013
5.0
computer repair
  + -1 more
Very well.
Description of Work: Bonnie & Ira did a great job. They transferred the entire hard drives from three different computer towers to my new 2tb computer and set up my Windows 8 so that I could navigate easier. They also set up a completely new station for my new assistant. I will certainly use them again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Goodberg Computer Services
We really appreciate your taking the time to write this review of our experience together. We love creating a satisfactory solution to complex problems, and hope our work has made your computing life easier and more efficient.

Contact information

3940 Laurel Canyon Blvd Ste 185, Studio City, CA 91604

http://www.goodberg.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
91433
Trade License Locale
CA
Trade License Authority
California Department of Consumer Affairs
Trade License Expiration
12/31/2023
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

Goodberg Computer Services is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Goodberg Computer Services accepts the following forms of payment: Check,PayPal
Yes, Goodberg Computer Services offers free project estimates.
Yes, Goodberg Computer Services offers eco-friendly accreditations.
No, Goodberg Computer Services does not offer a senior discount.
No, Goodberg Computer Services does not offer emergency services.
Yes, Goodberg Computer Services offers warranties.
Goodberg Computer Services offers the following services: WiFi Network Setup,Optimization and Upgrade;New Computer setup with Data transfer for Mac and PC;Hard Drive upgrades; Memory upgrades;Malware removal;iPhone setup/backup;Printer installation;Software/Hardware instruction,Data retrieval;And Much More!
We don't provide television or security system repair, and we don't run cables or in-wall wiring, sorry!

Contact information

3940 Laurel Canyon Blvd Ste 185, Studio City, CA 91604

http://www.goodberg.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM