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TLC Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

TLC Plumbing Inc. is a Christian-based company serving the San Diego area. Our services include discounts for regularly scheduled tasks such as high-pressure jetting drain lines from 1 1/2" to 8" main drains. Our family-owned and -operated business offers our customers the red carpet treatment with courteous service, competitive pricing, and superior workmanship. Our staff personifies our motto, "Expert Plumbing by People Who Really Care", and shares our core values of integrity, quality, and fairness. Call us during our normal business hours to speak with one of our customer service representatives about the different services we provide. Our emergency services are available 24 hours a day, 7 days a week! Cost is determined by the job. No travel charges. Service fees may apply. May contact through email. Extra charge for after-hours service. License number: # 717308. Additional email: info@tlcplumbinginc.com.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & industrial, commercial, residential & tank-lesswater heater installation, sewer & drain cleaning, water, waste & gas re-pipes, slab leak repair, bathtub & shower replacement, in-line video camera inspection, high pressure jetting, polybutylene repair & replacement, faucet repairs & replacement, garbage disposals, leak detection, backflow specialist, testing & installation, limited irrigation, water softeners & conditioners.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 126 reviews

REGINA O.
03/2007
5.0
plumbing
  + -1 more
They were superb, quick and clean. I would recommend them to anyone and they were half the cost of another bid we received.
Description of Work: They ran a new gas line from the house to yard for our grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,169

YIN K.
02/2007
2.0
plumbing
  + -1 more
The toilet in the master bedroom leaked. The plumber said we need to rebuild the toilet and change the angle stops and risers. Since the house is ten years old, we decided to fix all 3 toilets and paid $825. A day later, the toilet in the master bedroom leaked again. We called the plumber back and he said our pressure regulator is too high and is broken. He quoted $474.32 to replace the pressure regulator. We ask for a second bid from another company and they replaced the pressure regulator for only $319.73. Now, two weeks later our master bedroom toilet is still leaking. The original leaking problem is not solved.
Description of Work: Changing angle stops and risers.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$825

MIKO O.
01/2007
5.0
plumbing
  + -1 more
The technician, Manuel, was very friendly and punctual. Although he broke our shower door when beginning the project, his company there after did not charge us for fixing the shower leaks and the toilet angle stops. A supervisor came to our house at one point to check on the progress. Overall, excellent service and work performed with a good attitude and about half the price of an earlier quote from another company.
Description of Work: Came in to replace rusted bathtub. Also changed angle stops of toilets and stopped shower leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,835

ROBERT R.
01/2007
1.0
plumbing
  + -1 more
TLC quoted $3200 as the cost for repair, which struck me as high. I got another estimate (from Just Plumbing, see their Angie's List entry) that was only $900. Just Plumbing got the work, did a fine job of it, and TLC will *never* get any business of mine. A 250% markup? Over three grand for a $900 job? I know there's a lot of variance in plumbers' charges, but....ridiculous. No way.
Description of Work: I called TLC to diagnose and possibly repair what seemed to be a hot water line leak under the house's slab. They diagnosed it by hiring a subcontractor to actually do it (CPL Detection, with whom I was completely pleased).

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from TLC Plumbing Inc
THIS REPORT FAILS TO MENTION THAT TLC PLUMBING PROVIDED THIS $3,200 ESTIMATE (ACTUALLY $3,148.72) FOR A COMPLETE REROUTE OF 3/4" HOT WATER LINE FROM BEHIND THE WATER HEATER ALONG THE BACK WALL OF THE GARAGE TO A CLOSET UNDER THE STAIR CASE AND FINISHING AT THE MANIFOLD UNDER THE BATHSINK INVOLVING APPROXIMATELY 45 FEET OF 3/4" COPPER PIPE, VARIOUS FITTINGS, PIPE INSULATION MATERIALS, ETC. TLC PLUMBING PROVIDED AN ESTIMATE FOR A COMPLETE REROUTE OF HOT WATER LINE NOT AN ESTIMATE FOR A SPOT REPAIR ON A SLAB LEAK.

EVA S.
01/2007
4.0
plumbing
  + -1 more
The work was done quickly and professionally, but the plumber arrived 2 hours after the scheduled time. I was informed by the plumbing company of the delay, but it was still an inconvenience.
Description of Work: They repaired a shower faucet that was stripped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
1.0

$150

Response from TLC Plumbing Inc
TLC PLUMBING STRIVES TO KEEP SET APPOINTMENTS BUT OCCASIONALLY OUR PLUMBERS SPEND A LITTLE MORE TIME AT A CUSTOMERS HOME THAN ORIGINALLY ANTICIPATED WHICH AFFECTS THE REST OF THE SCHEDULED CALLS. WE ALSO TRAIN OUR DISPATCHERS TO CALL A CUSTOMER IF THERE IS ANY POSSIBILITY OF DELAY. THIS IS NO EXCUSE AND WE REALIZE OUR CUSTOMERS TIME IS VALUABLE. HOWEVER, WE ALSO TRAIN OUR PLUMBERS TO TAKE THEIR TIME AT EACH CALL AND TREAT EACH CUSTOMER WITH RESPECT AND ANSWER AND FIX ANY PROBLEMS THEY MAY HAVE WHICH SOMETIMES INVOLVES STAYING A LITTLE LONGER AT A PARTICULAR CALL TO ENSURE THE CUSTOMER IS TRULY HAPPY. THANK YOU.

LEW M.
01/2007
5.0
plumbing
  + -1 more
There was no whining and no increase in the cost for a tough job. It was well executed.
Description of Work: An ice maker was installed with an inadequate hose by a previous plumber. TLC had to dig into a tiny space and thread through a new waste line. They even had to remove an installed dishwasher to reach the space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

NANCY G.
12/2006
5.0
drain cleaning, plumbing
  + 0 more
Had some glitches, but Steve, manager, made good on all. Went above and beyond to help me. Would use them again.
Description of Work: Clogged kitchen and laundry sinks; problem with reverse osmosis under sink too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

MYONG B.
12/2006
4.0
plumbing
  + -1 more
Workmanship was fine and personnel was pleasant. The job was done on time. The crew was knowledgeable.
Description of Work: Removed the bath tub from new tile wall to install two waste and overflow. Reinstall bath tub. Remove toilet. Install new toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350.83

PATTI T.
11/2006
5.0
water heater repair
  + -1 more
Fantastic! The guys spent an hour giving us estimates regarding our options: replace the current water heater or install a tankless water system. The estimate was free. They returned the next day, performed the work and left leaving everything neat and clean. I would call them without hesitation again!
Description of Work: Replaced our 6 year old leaking Kenmore water heater (including water/gas lines & valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999.99

SUSAN B.
11/2006
5.0
plumbing
  + -1 more
The entire process was gratifying. The receptionist, Toni, was a good communicator and facilitated the process exceedingly well. I will definitely call them again for future plumbing problems.
Description of Work: My tenant called me to report a broken disposal. I called TLC Plumbing because it was so highly recommended on Angie's List. I had not tried this company before this. Larry, the plumber, arrived at the rental house soon after I called. Larry discovered there was glass in the unit and was able to make repairs without replacing the disposal, which, incidentally, I had approved in advance in case it was necessary. He completed the work quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

JANET C.
10/2006
4.0
water heater repair
  + -1 more
Kevin was here at 7:50 am, ten minutes before he was due, and stayed until 6:00 pm when the conversion from tank to tank-less was completed. Kevin removed all his equipment and my old tank at the end of the job.
Description of Work: Water heater tank replaced with a tank-less water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,825

ASHLEY Z.
10/2006
5.0
drain cleaning
  + -1 more
The representative from TLC arrived less than 45 minutes after I placed the initial call. He was polite and efficient. Decided to snake the drain to clear the clog, only to find that the clog was actually immediately under the sink. I was charged exactly what was estimated, even though it seemed to me that he had to do more work than he originally thought. I was impressed with the company overall and will use them again. I am marking the price as "fair", because I did think it was too expensive, but I have no real frame of reference for what plumbing repairs cost in general.
Description of Work: Cleared out the kitchen sink drain, which was completely clogged.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JON M.
10/2006
5.0
plumbing
  + -1 more
These guys are awesome, friendly and very responsive. They came out the next day to help us keep our job on track!
Description of Work: Capped of pipes and drains for old wet bar we were tearing out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHLEEN O.
08/2006
2.0
plumbing
  + -1 more
Jessie arrived on time and very polite. However, his quote to replace a drop-in bathroom sink and faucet was $695. Materials were not included. I found this quite unreasonable, and did not use his services. I called Ideal Plumbing and they came out that afternoon, and did the job for $197.
Description of Work: No work was done.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from TLC Plumbing Inc
JESSE PRICED THIS JOB TOO HIGH AND WE ARE SORRY FOR THE INCONVENIENCE. WE TALKED TO JESSE CONCERNING THIS ESTIMATE AND DISCOVERED THAT HE MISINTERPRETED OUR PRICE BOOK. WE REVIEW EACH JOB FOR QUALITY, TIMELINESS, AND PRICE TO ENSURE THAT EACH JOB IS PERFORMED ACCORDING TO OUR POLICIES AND PROCEDURES. THANK YOU FOR THE FEEDBACK WHICH HAS PROVIDED INFORMATION TO CORRECT THIS ISSUE AND EDUCATE JESSE IN THE PROPER USE OF OUR PRICE BOOK. THIS IS WHY WE APPRECIATE A SERVICE LIKE ANGIE’S LIST WHICH ALLOWS AN OPEN FORUM IN ORDER FOR US TO RESPOND AND TO BETTER OUR SERVICES.

RON R.
08/2006
5.0
plumbing
  + -1 more
He was on time, and called before arrival. He did a good job at a very fair price. Larry was to call back regarding a tankless water heater. No contact to date.
Description of Work: He changed a valve and rerouted feed to sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

SANDRA G.
07/2006
5.0
drain cleaning, plumbing
  + 0 more
Larry and Donald were very professional. Larry was the experienced plumber and Donald was learning the trade under Larry's guidance. I was very impressed with how well they worked together. They were positive, upbeat, and determined to do the best possible job. I think Larry's experience in working on older houses was very helpful to me because he pretty much knew what needed to be done right from the beginning. He reassured me that I would not have to jackhammer a path across the slab of my entire house to replace the old drain pipe, nor would I need to tear up the entire bathroom to fix the drain problems.
Description of Work: I have a 46-year-old house. Over the course of one year, I had constant problems with the drain in a shower draining poorly, and three times it backed up (along with the toilet) and had to be snaked. In addition, I discovered the shower was leaking inside the bathroom and also outside on the ground. Larry and Donald used a camera and found a clean out buried below ground level just outside the bathroom. They also discovered a broken drain pipe at the front of the house. They fixed the broken drain pipe and extended the clean out up to the surface of the ground. They used a tool to grind approximately 60 feet of the cast iron drain pipe. They used high pressure water jetting to make sure the drain was clear and checked it with the camera. Then they removed part of the bottom of the tile shower and some of the tile on the sides of the shower. They replaced the drain and P-trap (the old drain pipe was rusted/broken in at least two places).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,689

ELISSA K.
07/2006
5.0
plumbing
  + -1 more
The company and plumber they sent were very professional. They gave me a time window for the appointment, and then called me at work when the plumber was on his way so I didn't have to sit at home. The price seems a little on the high side, but I know plumbers are expensive. They were the first that actually showed up and performed the work.
Description of Work: I hired TLC plumbing to upgrade the water valves in my kitchen and install a new toilet. When they were installing the toilet they discovered that the valve had to be moved to accomodate the style of toilet I had bought, so they took care of that and finished the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Bill C.
07/2006
5.0
plumbing
  + -1 more
Competitive price, fast installation, & good quality. They did what they said.
Description of Work: Supplied & installed 2 new Toto toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

DONNA G.
06/2006
5.0
plumbing
  + -1 more
Very pleasant and professional service. On time for all appointments. Very neat and cleaned up after each repair activity.
Description of Work: Checked all plumbing. Repaired bath sink faucet. Replaced 2 sets of bath sink faucets and supply lines. Replaced shower faucet valves and chrome trim. Installed new shower head. Replaced 2 toilet fill assemblies and flappers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

WILLIAM N.
05/2006
4.0
drain cleaning, plumbing
  + 0 more
They responded very quickly and were highly professional. The price, for what was done, seemed high to me.
Description of Work: Rebuilt inside of toilet. Cleared tub drain and repaired stopper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

ALDONA H.
05/2006
5.0
plumbing
  + -1 more
They were very courteous, prompt, and quick about the job. We have actually asked for a bid on some future work as well.
Description of Work: Came out to fix a faucet that had construction debris blocking it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

GLORIA L.
03/2006
5.0
water heater repair
  + -1 more
They were fantastic! I even called them back and told him that Kevin Howard is a worker, and that he is a keeper! I called them up, and they came out within 15 minutes. They found that it needed to be replaced and went straight back to the shop, got the water heater and came right back and installed it! Their my plumbers now!
Description of Work: Replaced water heater including new pipes and fitting, and they earthquake proofed the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$923

MARGARET H.
01/2006
5.0
plumbing
  + -1 more
Ivan was on time. He was personable and professional. He completed the work in a timely manner. He knew how to do the work, which a previous plumber had not been able to do, and did a good job. A company rep. called me after the work was done to be sure that I was satisfied.
Description of Work: Installed cartridge for faucet. I provided the cartridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

10/2005
5.0
plumbing
  + -1 more
THEY WERE CLEAN, PROFESSIONAL, ON TIME, & PRIORITIZED MY SITUATION. THE PRICE WAS REASONABLE. THEY LET ME GET MY OWN PARTS SO THEY DIDN'T HAVE TO CHARGE ME FOR THEM. WHAT WE THOUGHT WAS A BIG PROBLEM TURNED OUT TO BE SMALLER SOLUTION & THEY WERE HONEST. IT WAS LIKE A MIRACLE. I WOULD STRONGLY RECOMMEND THEM.
Description of Work: THEY INSTALLED 2 NEW TOILETS BECAUSE OF A METHANE LEAK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

BRUCE F.
07/2005
5.0
plumbing
  + -1 more
WE HAVE USED THIS COMPANY MANY TIMES AND ALWAYS FOUND THE EMPLOYEES TO BE PROFESSIONAL AND COURTEOUS. THEY GUARANTEE THEIR WORK AND DID RETURN ON AN OCCASION BECAUSE OF A PROBLEM. THE OWNER HAS BEEN VERY ACCOMMODATING AND DEMONSTRATED A TRUE DESIRE TO ASSIST HIS CLIENTS. THEY ARE THE ONLY PLUMBERS WE CALL!
Description of Work: TLC WAS CALLED BECAUSE OUR BATHTUBS AND SHOWERS WOULD BACK UP EVERY 6 MONTHS OR SO. FROM THE ON-SET THEY SAID WE WOULD NEED TO REPLACE A MAIN PIPE. WE DID REPLACE THE MAIN PIPE AND HAVEN'T HAD A PROBLEM SINCE. THEY COMPLETED THE JOB IN A TIMELY FASHION. THEY WERE VERY PROFESSIONAL AND COURTEOUS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

9920 Prospect Ave Ste 110, Santee, CA 92071

http://www.tlcplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Lawn Irrigation,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

TLC Plumbing Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

TLC Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TLC Plumbing Inc does not offer free project estimates.
Yes, TLC Plumbing Inc offers eco-friendly accreditations.
Yes, TLC Plumbing Inc offers a 10% senior discount.
Yes, TLC Plumbing Inc offers emergency services.
No, TLC Plumbing Inc does not offer warranties.
TLC Plumbing Inc offers the following services: Residential, commercial & industrial, commercial, residential & tank-lesswater heater installation, sewer & drain cleaning, water, waste & gas re-pipes, slab leak repair, bathtub & shower replacement, in-line video camera inspection, high pressure jetting, polybutylene repair & replacement, faucet repairs & replacement, garbage disposals, leak detection, backflow specialist, testing & installation, limited irrigation, water softeners & conditioners.

Contact information

9920 Prospect Ave Ste 110, Santee, CA 92071

http://www.tlcplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed