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TLC Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

TLC Plumbing Inc. is a Christian-based company serving the San Diego area. Our services include discounts for regularly scheduled tasks such as high-pressure jetting drain lines from 1 1/2" to 8" main drains. Our family-owned and -operated business offers our customers the red carpet treatment with courteous service, competitive pricing, and superior workmanship. Our staff personifies our motto, "Expert Plumbing by People Who Really Care", and shares our core values of integrity, quality, and fairness. Call us during our normal business hours to speak with one of our customer service representatives about the different services we provide. Our emergency services are available 24 hours a day, 7 days a week! Cost is determined by the job. No travel charges. Service fees may apply. May contact through email. Extra charge for after-hours service. License number: # 717308. Additional email: info@tlcplumbinginc.com.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & industrial, commercial, residential & tank-lesswater heater installation, sewer & drain cleaning, water, waste & gas re-pipes, slab leak repair, bathtub & shower replacement, in-line video camera inspection, high pressure jetting, polybutylene repair & replacement, faucet repairs & replacement, garbage disposals, leak detection, backflow specialist, testing & installation, limited irrigation, water softeners & conditioners.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 126 reviews

Elizabeth H.
03/2020
5.0
plumbing
  + -1 more
They have serviced our home a number of times over the years and our home is a 50 year old home, and they were just an outstanding company, after them, I won't be going to any other companies for our plumbing needs. They were just like families, they were very respectful of our property, very good people, the work they did was very good, they were very trustworthy, and I no need to check on them, because I can trust their work. Reasonable pricing, considering that it was an emergency.
Description of Work: Cleared out one of our drains which was clogged up with cement from the previous contractor
Rating CategoryRating out of 5
Yes, I recommend this pro

Jinbo S.
01/2018
5.0
plumbing
  + -1 more
very good and professional, problem solved
Description of Work: air con condensation drain connect to bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Jerry D.
12/2017
5.0
plumbing
  + -1 more
Very well. Good advice and excellent work at a very fair price. Bathroom was left cleaner than when he started!
Description of Work: Toilet leaking at flange. Had a new toilet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TLC Plumbing Inc
Thank you for giving our company a favorable review. It is a blessing to know that our technicians are putting into practice our high standards of which cleaning up after the job is complete is one. We hope to be of service to you again in the future.

KENNETH B.
11/2017
5.0
plumbing
  + -1 more
Once the plumber got here, everything went great. The plumber was tied up on an earlier job, which caused him to be late for mine. He helped me save a lot of money after he got here. The new faucet works a lot better than the old one ever did.
Description of Work: I had a kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from TLC Plumbing Inc
Thank you for the high marks in spite of the hiccup. We do our best to try to predict how long jobs will take but can not always do so accurately. We are glad that you were pleased with our service and the faucet itself.

Ana M.
10/2017
4.0
plumbing
  + -1 more
too expensive (I provided the new faucet btw), technician not very clean, did not call ahead, just showed up....but I needed the service and he took care of my problem
Description of Work: replacement of kitchen faucet

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$540

Jack G.
08/2017
3.0
plumbing
  + -1 more
recommended solutions were highly inflated, complicated and expensive. After several tries found solution that was only 20% of original quote. Collaboration with other service providers to leave the work in same or better condition didn't happen, still trying to put it back
Description of Work: Emergency plumbing repairs

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,000

Ralph A.
07/2017
5.0
plumbing
  + -1 more
This turned out to be a very expensive project.
Description of Work: Installed a new water filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

n A.
03/2017
5.0
plumbing
  + -1 more
David and Danny came to my house and inspected the shut off valves and supply lines to my toilets, sinks, washing machine, and dishwasher. They recommended replacing 9 valves and supply lines. I also needed to have 2 bathroom faucetts and the bathtub spout replaced . David researched faucetts and recommended Moen faucetts that were a close match to my existing faucetts. When David and Danny came to do the work, we decided to replace all the valves and supply lines. The shut off valve to my water heater was rusted so after inspection, we decided to replace that as well. David and Danny covered all flooring in the work areas and the hallway wood floor with protective floor cloths. They worked carefully and answered my questions. When they turned the house water back on they carefully inspected all valves for possible leaks. Before leaving they checked my house water pressure. It was much too high so they replaced the water pressure regular. Once again, when they turned the water back on after the work was complete, they re-inspected all the valves. I highly recommend them for such expert work and their cheerful, courteous, and professional manner
Description of Work: Inspect and replace valves and supply lines to my toilets, sinks, dishwasher and washing machine install 2 new faucetts and a bathtub spout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,414

Mabini M.
01/2017
5.0
plumbing
  + -1 more
They did a great job. I am so happy with them.
Description of Work: The faucet in my bathtub and bathroom both needed repaired. They were both leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave K.
01/2017
5.0
plumbing
  + -1 more
It went very well. Larry arrived to do the work just outside the appointment window, however he called within the appointment window to tell me that he would be late. Totally acceptable. Traffic is what it is and sometimes a prior job will take a while longer to complete. Larry is very professional and at the same time easy to talk with. A good combination. He listened to my story and asked good questions. I watched as he diagnosed the water hammer problem and asked questions as he worked. He never was bothered by my questions and gave good answers. I really appreciated that. He showed me that the toilet fill valve was a cause for the water hammer problem. Earlier, he ruled out the water heater which can contribute to water hammer. He replaced the angle stop, water supply line and the toilet fill valve. He explained how to adjust the fill valve if needed. Well, this solved the water hammer issue. It is one day later and there still is no water hammer problem. What a relief that is.
Description of Work: Install angle stop and water line to toilet. Fix water hammer in pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Lawrence ‘Brian’ G.
01/2017
5.0
plumbing
  + -1 more
Very well. Plumber was prompt, provided his ideas and alternatives with risk vs. benefit, and worked efficiently.
Description of Work: Needed a leak through tub floor into garage diagnosed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jonathan M.
10/2016
5.0
irrigation systems
  + -1 more
From the time of the call to completion of the repair, the experience was A-1. Within a few hours of talking with Thad, Tom arrived and did an excellent job of explaining the problem and replacing the insides of the toilet; neat, clean, and professional. While the cost was a bit pricey, the quick response and great service balanced it out. We have been looking around for a plumber we can rely on and believe we have found such a company and highly recommend TLC Plumbing. Thank you for a job well done!
Description of Work: Repair toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Joseph M.
09/2016
5.0
plumbing
  + -1 more
We had TLC Plumbing replace our kitchen faucet, repair some leaks under the sink, and re-seat/re-seal a toilet. They were able to schedule the repairs the same day I called, and the technician was prompt, friendly and explained many of the details. No problems with any of the work (now two weeks later). I’d hire again and would recommend.
Description of Work: Replace our kitchen faucet, repair leaks under the sink. Re-seat/re-seal a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Karen E.
08/2016
5.0
plumbing
  + -1 more
Thad showed me how to fix the plunger in sink myself. He was thorough about the toilet blockage. He didn't retrieve the plastic block frame but he repeatedly snaked it & was able to send it on thru the sewage system. I had same day service on the day I called.
Description of Work: Toilet snaked when Lysol toilet cleaning block fell in bowl & blocked flow. Fixed plunger in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Greg G.
12/2015
5.0
gas leak repair, plumbing
  + 0 more
Job went as expected. No surprises.
Description of Work: Installed gas and water lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from TLC Plumbing Inc
Thank you for taking the time to review our company and for giving us such high marks. We strive to provide excellent service. Getting such positive feedback affirms what we are doing. We appreciate the opportunity to repair your plumbing and hope to be of service to you again.

Robert Z.
10/2015
5.0
plumbing
  + -1 more
Some time ago I needed a plumber. I went to the yellow pages and found TLC listing. I liked Thad's ad. Thad took care of the minor problem to my complete satisfaction. In March 2015 I discovered that I had a water leak under my slab. There was no question as to who I would call for the major plumbing problem. I called TCL. A TLC plumber came by within one hour, verified the problem and arranged for a leak detector. My insurance company accepted TLC to do the work. Thad arrived arrived early, worked late and by the next day we were back in business. Thad looked for the best way to repair the problem instead of the simple way ( Prior experience with another company), He helped me in my contact with my insurance adjuster and most important to both my Wife and I Thad treated my home as his home and that is very important to us. Also important to us is that we and Thad share a Christian belief. TENDER LOVING CARE- TLC The way to Go!. No, not a relative just a very satisfied customer.
Description of Work: Water leak under slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

HENRI V.
08/2015
5.0
plumbing, water heater repair
  + 0 more
Thad is a very contentious plumber who works neatly with attention to detail. His work area is spotless when he is finished. His work has small details that other plumbers don't care about. Like insulating the hot water pipes and including ties to keep the insulation in place and looking neat.
Description of Work: Installed a backflow, replaced our Eternal hybrid water heater with a Navien, fixed a drainage block and a leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$4,500

Response from TLC Plumbing Inc
Thank you for taking time to write a review and giving our company a high rating. Thad definitely takes pride in his workmanship. We are so glad that you appreciated it.

monte B.
08/2015
4.0
plumbing
  + -1 more
Gave reasonable price after negotiation
Description of Work: garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TLC Plumbing Inc
Thank you for taking time to write a review of our company. We are glad that we could be of service to you and hope to provide you with quality workmanship again in the future.

HENRI V.
06/2015
5.0
plumbing
  + -1 more
Fantastic. Thad is a meticulous plumber who takes his time and does the job very neatly and right. His price was great.
Description of Work: Replaced defective Eternal Hybrid tankless water heater with Navien; replaced back flow; fixed leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Becky N.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
My main toilet was clogged. I called early on a Monday morning and they were able to send out a serviceman within a couple of hours. Tom was courtesy, professional and even cleaned up his work area. He also had a couple of ideas of what the main problem could be. Two days later I emailed to ask for estimates to replace the toilet (one of Tom's suggestions). Ruth called and was very understanding about my time availability and toilet-style request. I had already researched toilet brands and read the reviews. I felt fortunate that TLC only carries the brand I wanted. Tom spoke with Danny, the serviceman scheduled to install the new toilet, and shared his thoughts on the project. Upon removing the toilet, Danny did find an improperly installed rubber seal, which had come loose, was deteriorated and was causing the blockage (I will refrain from using that family member for repair work in the future). It's Saturday, Danny has just left and I now have a beautiful toilet. Thank you so much for hiring such great employees.
Description of Work: unclog main toilet; install new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from TLC Plumbing Inc
Thank you so much for your kind words! We strive to do our best and are glad that it shows. We really appreciate that you took the time to write a review. Thanks!

CYNTHIA K.
01/2015
5.0
plumbing
  + -1 more
Thod is extremely customer oriented and knowledgeable. He installed the dishwasher and garbage disposal quickly and efficiently and the work was neat and clean. I would definitely recommend him- he is honest and knows his trade.
Description of Work: Installed a new dishwasher and garbage disposal and re-plumbed the mess under my kitchen sink. He cleaned up several drain lines and made it more efficient and much cleaner looking. Thod replaced the white PVC with black pipe and ensured it worked and did not leak. He came on time and installed everything quickly. I was hoping he would complete the work before Thanksgiving and he did, making my wife very happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Larry K.
11/2014
5.0
remodeling, plumbing
  + 0 more
I was preparing to replace the toilet, when the shutoff valve pulled out of the wall. The iron connecting pipe had corroded to almost nothing but rust. Fortunately the main water supply had been shut off. Made an emergency phone call on Saturday afternoon. They were prepared to come out that night, but I made the appointment for Sunday. Brent arrived right on time, gave me an estimate for the repair, and also for installing the new toilet. His work was excellent. He explained what was being done, and any possible problems that may occur that would affect the estimate. Cleaned out the remains of the iron pipe to the copper nipple and installed a brass connector, replaced the old shutoff valve, and installed the toilet. Had all the parts in the truck, and cleaned up everything when done. Work was excellent, very professional, and neat. And there were no additions to the original estimate of work or price.
Description of Work: Replaced the rusted out pipe to the toilet shutoff valve, and installed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from TLC Plumbing Inc
Dear [member name removed], Thank you so much for taking the time to write a review and for the high praise that you gave Brent and our company. It is a pleasure to work with someone so gracious. We hope to be of service to you again in the future. Appreciatively, Thad & Shannon Condon

Gregory T.
10/2014
3.0
remodeling, home remodeling, plumbing
  + 1 more
Work was performed, but left much to be desired. With the installation of the touchless faucet a bundling of hoses underneath the sink was required. Plumber said "we usually carry plastic straps to bundle hoses, but I'm out. Result..he used blue painter's tape instead. Looks like a work in progress instead of a finished product. In master bath, shower head leaks.
Description of Work: Installed touchless faucet in kitchen and new shower head in master bath.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$180

Daniel B.
09/2014
5.0
plumbing
  + -1 more
Responsive and professional. Will use again.
Description of Work: Emergency bathroom leak from upstairs room into the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from TLC Plumbing Inc
Thank you for taking the time to review our company. We are grateful for your patronage and glad that you were pleased with our services.

Gabrielle P.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
Very well. The technician did a thorough job and educated me on how to preserve cleanliness of my plumbing lines.
Description of Work: Clear out clogged drain line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from TLC Plumbing Inc
Thank you for taking the time to write a review of your experience with TLC Plumbing. We look forward to being of service to you again in the future.

Contact information

9920 Prospect Ave Ste 110, Santee, CA 92071

http://www.tlcplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Lawn Irrigation,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

TLC Plumbing Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

TLC Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TLC Plumbing Inc does not offer free project estimates.
Yes, TLC Plumbing Inc offers eco-friendly accreditations.
Yes, TLC Plumbing Inc offers a 10% senior discount.
Yes, TLC Plumbing Inc offers emergency services.
No, TLC Plumbing Inc does not offer warranties.
TLC Plumbing Inc offers the following services: Residential, commercial & industrial, commercial, residential & tank-lesswater heater installation, sewer & drain cleaning, water, waste & gas re-pipes, slab leak repair, bathtub & shower replacement, in-line video camera inspection, high pressure jetting, polybutylene repair & replacement, faucet repairs & replacement, garbage disposals, leak detection, backflow specialist, testing & installation, limited irrigation, water softeners & conditioners.

Contact information

9920 Prospect Ave Ste 110, Santee, CA 92071

http://www.tlcplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed