Westside Heating & Air Conditioning

This is a company where you're able to deal personally with the owners. They were extremely professional and pleasure to deal with. They pesronally assessed the work that needed to be done and oversaw its execution. Their pricing seemed fair based on other bids received, and I plan to use the company moving forward for routine maintenance of furnace and air conditioning units.

It was perfect! They arrived on time, finished early, did a precise job and did not leave any mess at all! Matt and Jay are a great team and good communicators too. I will always use these guys for any HVAC needs I may have.

Westside HVAC is fabulous. They were on time for every appointment. They provided clear and easy to understand quotes for the work. They were quick and accommodating when we asked to see the differences in price of alternative system configurations. And in the end, their price for the system we wanted was by far the best. The installation went very smooth and they finished ahead of schedule, even after having to trouble-shoot and solve a software glitch with the Lennox wifi system. They were clean and professional the entire time they were working in our house. We highly recommend Westside HVAC.

The Duct Work install also went smoothly, efficiently and professionally. Carpets were covered again, each room air vent was taped over as an extra consideration of family health issues, a 3 man crew was assigned in order to be in and out in a limited amount of time and old ducts were bagged and taped in the attic before taking outside. They were a well coordinated team. The reconfiguring of the ducts in the attic is obviously so much better than our previous layout, leaving much more servicable floor space. Westside Heating crew, as well as the office contacts of Ron, John & Kathy have been super responsive, professional and efficient at communicating, installing and trouble shooting. We highly recommend this company and their staff. We appreciated working with a local small business and with those who obviously have pride in their workmanship and their company reputation. Thank you for all your considerations and expertise.

Mike and his crew were fantastic! We went to five different installers for estimates. (One from Costco, one a neighbor recommended, and three from Angie's List.) Two struck me as incompetent. Of the three I judged competent one was priced significantly higher than the other two. Westside and one of the others both seemed very competent and price competitive. In addition to competence, Mike was very straightforward and seemed like someone I wanted to work with. I went with Westside and am very glad I did. Westside was one of the companies we got from Angie's List. Our system was over 30 years old and the old ducts were asbestos wrapped. The asbestos had to be removed by a company that specialize in that, and though I paid them directly Mike arranged it. They (P.W. Stephens Environmental) did a good job at a fair price.That was the first day. The second and third day were Mike and crew installing new heating and a/c equipment, new ducting, creating a new air outlet in the kitchen (there was none), and a number of other things that needed to be done. The work was done extremely well and with great consideration for us and the property. All the work looks great. Everything was cleaned up. They even vacuumed. Nothing was harmed or broken. And they were nice people to have around. Even our dogs liked them! Now that we've had a few hot days I can say the system works great! The upstairs office,once too hot to work in on a warm afternoon, is comfortable throughout the day. The kitchen, which lacked an air outlet and was stifling, is now nice and cool even with the oven on. I could go on and on but why? We couldn't be happier and give Westside our highest recommendation. They're terrific!

I got quotes from 3 good heating and air conditioning firms to assess my needs and provide a quote for a new system. Westside Heating and Air Conditioning had the best solution and price of the 3 companies. Westside was very easy to work with and Ron and his team met with me several times to answer all my questions and explain the pros and cons of different options to meet my needs. I liked that their recommendations were based on practical solutions that would do a good job and did not included any expensive products that would be over kill. The system I chose provided everything I wanted and was well below the cost of the other two competitors' bids. Installation started on time and was complete in less than 2 days. Westside was prompt and responsive in every phase of the job. The crew is very experienced and did a quality job. They kept me informed on the job status along the way and got my input on matters when needed. There was one change I wanted after the install was complete and they came back the next day to take care of it. I am very happy with the performance of my new systems from Westside and I am confident that I did not need the more expensive and elaborate equipment recommended in the 2 other competitors' bids to meet my heating and air conditioning requirements.

After last summer, we agreed it was time for AC. I took several bids and Westside was firmly in the middle. When getting the estimate, I appreciated that they listened to what I wanted. We were able to make small tweaks to the bid in a timely fashion and schedule the install. I felt that they suggested just the right amount of work for our needs. Some bids were overkill and others I was suspicious that would leave me with a good system. We were able to add on to an existing, newer furnace system without any problem. The team was very communicative...letting me know when they would arrive and what they needed to move things forward. It was a two day install and the team arrived on time both mornings and got right to work. The updates to the heating system have made it very quiet. I have not tested the AC yet (because... February), but everything seems in good working order. They cleaned up very well and it was like they never were there. In general, I wish all of my projects were so easy. I was (intentionally) doing this project during the slow season, but if you have to wait during the busy season it may be worthwhile to get someone who knows what they are doing (either for install or repair), and really gets the job done. Westside is an excellent provider.

I had a 25 year old heater which was not working efficiently or safely anymore. I knew it was time to replace it so I got three bids from three Angie's List providers. Westside Heating's bid was competitive with the others but price was not my sole criteria. Westside's professionalism was evident from the start. Ron (one of the owners) thoroughly examined every inch of my home, answered all of my questions clearly and presented different solutions. Scheduling the work was easy and the installation went flawlessly. Mike (the other owner), Ron's son Matt, and Jay finished the job in one day. I like that Westside is a family business that clearly takes pride in its work and strives to make the customer happy. There is no hard sell. Ron's original bid had a less expensive heater and I was the one who chose an upgrade. They were very respectful of my home and cleaned up after themselves. All in all, I would say it was one of the best experiences I have had during my 25 years of home ownership. I highly recommend them.

Score one for Angie's List, which I just recently signed up for. It was my first time I used Angie's List and found Westside Heating and Air Conditioning, and they were fantastic. I've had the pleasure of meeting both Mike (on the first visit) and his son (on a second visit) and both were very personable and very clearly explained to me any issues they found. First of all, I called them during a huge cold spell in SoCal (cold for us Angelinos, anyhow!), and they were swamped with customers needing their heating fixed. But Mike found a way to squeeze me into his very tight schedule right away. But you'd think having a swamped schedule would mean long wait times for me, right? Not at all. He arrived very quickly on our appointed day and took care of my problem very quickly and efficiently (I even told my work I would be in late thinking I would end up waiting a while, and by the time Mike was done, I still got to work on time!). When I had them out the second time (which turned out to not be an actual problem, it was an error on my part), again they found a very close date to come out and check out my "problem". And this time, Mike's son showed up but he was also very prompt and I pretty much didn't even have to wait at all. And when they found out there was no real problem and it was my mistake, they were very understanding and didn't even charge me for the short visit. That, my friend, is how you build customer loyalty! Lastly, the price for the initial problem fixed by Mike was much more reasonable than I was expecting. Having had several plumbers out to my place in the past, I expected similar price ranges for heating and A/C. But Westside Heating and Air Conditioning gave me a VERY reasonable price, IMO, considering I bought form them a new thermostat and filter and such. Needless to say, I am going to keep this company on my list from here on out so I can use them repeatedly. Thanks to both Mike and his son for helping me out! Much appreciated and you have yourself a loyal customer!

My appointment was between 9:30 a.m. & 10:30 a.m. and Mike showed up around 9:10 a.m. He was very nice and asked me how the heater was acting, after I explained how we had to listen to make sure that the burner stayed on after we put the thermostat on the heat setting, Mike took his ladder to the attic door and went right up. After about 10 or 15 minutes, Mike asked me to turn on the heater and it came on with no problem and I was a happy camper! We were concerned about how much the repair would cost since we were just coming out of the holiday season and funds were running low, but when Mike gave me the news of the repair being minor and it was just $92.00 we were very pleased. He worked fast, quiet and he was a pleasure to do business with. I would definitely call this company again for heating and air conditioning.

Ron came out a few days before install and went over all that needed to be done. He did a thorough check of old equipment and vents in the house. Gave me suggestions on what to do and called the next day with a quote. Very happy with the price, I found it very reasonable. Matt and Jay came out the following week at the time scheduled and installed the heater. Matt explained every thing to me pertaining to the heater and thermostat. The whole crew was courtesy, and very professional in their job. I would definitely use Westside again for future needs and would highly recommend them to any of our friends. Also they cleaned up after the install. Very happy with Westside and my new heater.

Mike and Jay showed up right on time. They covered everything so there was absolutely no mess. The job was done quickly with no issues at all. Super friendly and professional. I can't say enough about how great they are!! Definitely an A+ experience!!

Appreciated Ron's willingness to work within our budget constraints. He and his crew were excellent - attentive and thorough with each and every step of the process from the quote through to follow-up. They even cleaned up - leaving no mess. The costs were reasonable and comparable to other quotes I received. Besides price - we considered the fact that Westside Heating and Air Conditioning is local - the owners live in our area and care about the quality of their work and their reputation. We will use them for any future projects or routine maintenance and with absolute confidence .... highly recommend them.

The entire experience with this company and its owners and crew from the initial meeting to get an estimate, the information I received relative to the advantages of various options, scheduling of the date of installation, and interaction with the crew during the installation could not have been better. I highly recommend this company, and, when I need a new heating unit in the future, I wouldn't use anyone else.

My dryer duct was clogged so I called them. I spoke with Ron. one of the owners. They happened to be doing a job a few blocks from me and came over within the hour. Ron climbed under my house--not easy--and told me the duct had broken apart and was blocked up with lint. He gave me a bid and told me when the guys were through they could come do mine. He thought it would be around 1:00 but they would call me 30 minutes in advance. They called me at 12:30 and arrived promptly at 1:00.The guys were professional and neat. It was not easy since most of the work was performed in a small crawl space. One of the workers was the other owners son. They did more than was promised for the same bid. I am considering a new heating and AC system for my home and would use these guys without question.

In the end it was a circuit breaker - but I had reset them to no avail last night. Mike, the owner of the business came and he did some tracing of power and checking. Then back to the breaker panel where he did the multi flip technique of the breakers and tested for power and the systems came back on. Since that was just a symptom fix, Mike's recommendation is a review of the breakers and wiring by an electrician, to who he gave me a referral. This is the second time we have done business and I find Mike to be personable, communicative, and focused on the job. He and Westside Heating are always my first call.

I call them up and i explain is for my brother in Santa Monica and hes scheduled is very busy and only time he's available is in the morning,and i call in hes behalf because i now more the him about AC and i'm living 400 miles a way from him and i don't want anybody to take vantage of him because hi don't know anything about AC and Furnace. Wend I call i spoke with Kathy and she promise me they will taken care my brother and they did. They been professional they explain to my brother what is wrong with the furnace and how much will cost to be fix ,and they got the right diagnostic,and my brother is happy with there performance. I will definitely recommend this small company to all my friends. Kip up with good work. Thanks Julian

I liked the price and schedule so we signed up. A week later, Ron's team arrived to installed the new air transfer unit which needed to be installed behind some remodeling structures that we had put in. Rather than damage the remodel, his guys hand cut out the old transfer unit with no damage at all to the remodel. Also, our heat pump is located on the roof and had to be hand carried up. All the work was accomplished within two days. The final installation works perfectly, clean up was thorough, and everything done in a very professional manner. I would not hesitate to recommend Westside Heating and Air Conditioning to anyone needing work done on their A/C. A stress-free experience.

Westside Heating and Air Conditioning were terrific. They did what they'd agreed to do, when they'd agreed to do it and for the amount of the original estimate. They arrived on time and completed the job with no surprises. They were very neat, leaving my home as they found it despite having to work in a crawl space above my kitchen and having to install a new air flow outlet in the kitchen ceiling. I have already recommended them without reservation to several of my friends.

Very professional, thorough and reliable. Designed new HVAC system well and completed job right the first time without any issues.. Highly skilled and highly recommended without reservation.

The job went great. Ron and the rest of the crew showed up when they said they would, were very friendly and did an excellent job. I recommend them and will certainly not hesitate to use them in the future.

I needed to replace my old AC system and asked Ron to come and take a look. It's a free inspection for new installation. Ron came on time and checked all my rooms for the AC duct and AC machine. He recommended gas furnace instead of heat pump that another company recommended. He gave a reasonable price. Because the access panel of my crawl space is too small and it has to be expanded to let the machine get into the crawl space. Ron inspected the frame of the access to the crawl space and recommended me to ask somebody else to expand it. He won't do it because he is not confident about this work and he is afraid of the structure of the cripple wall. later on I did some foundation work and they said it's OK to expand the access panel to the crawlspace and it won't affect the structure of the foundation. I have another company did the AC work because they can also expand the access to the foundation, and they almost match the price what Ron has provided, in addition, they installed a better equipment. Although I didn't hire Ron because of expanding the hole to the crawlspace, Ron is the only one to check all the rooms and direction of duct. I respect his opinion that he won't do the work of the cripple wall. They won't do the work that they are not confident at the work. It looks like that they are a responsive and reliable company.

A little negotiation was required about when someone would come out, which meant that it took a few days to organize the visit. When the provider came, I told him what another provider had suggested - the need for reducting the house - and asked him for a second opinion as well as a quote. The reason I liked these guys so much is that they said "I'll give you a quote, since you asked for it. But my opinion is that reducting wouldn't actually help your bills that much, and that you'd never recoup the cost of service in a reduction in your utility bills". Now, any provider who says that you DON'T need his services strikes me as being generally trustworthy, or at least not trying to take advantage of you. And this is the impression that I got from the provider from the first call to the last contact - a small business of competent tradesmen just trying to provide good, honest service. The quote that was provided was a little more than the original quote, but based on their comments, I've decided to go with neither. If I had decided to proceed, I certainly would have used Westside.

When I called to ask about coming out to give a bid to add A/C Ron was dismissive and discourteous. He said he is too busy. The property is just a few blocks from the business so I was shocked. I will not refer him in the future. If you need a response right away, don't call this company.

Smoothly, no problems