Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Bill Walter - Locksmith

Locksmiths

About us

I repair, replace and re-key residential and commercial locks. I service, repair and have many parts for: Schlage & Schlage Primus Hi-Security Locks & Keys, Baldwin, Emtek, Kwikset, Ashley Norton, Marks-USA, Adams Rite, Abus Rekeyable Padlocks, LokkLatch Gate Locks, Weslock and Morning Industry Radio Controlled & Keypad Entry Locks. I do all the work myself. My goal is to make your locks work so well you actually notice them, and to do this at a fair and reasonable price. I guarantee your satisfaction! Locksmith License # LCO-4438.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial re-keying, master keying, new installation & repair

Services we don't offer

I do not have the tools or key blanks for Automotive Locks, Keys or Entry. I do NOT copy keys; I can only cut originals.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.080 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 80 reviews

Steve L.
10/2016
5.0
locksmith
  + -1 more
Very professional
Description of Work: Called Bill to replace locks and he was out of town. He called me and suggested his protege, who responded quickly and completed the work. When he came back into town, he followed up to see if the work was done. Very professional and will definitely call him next time, if needed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy F.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Fixed strike plate so deadbolt would fully close. Lubricated lock. Cutoff lock from gatage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marvin M.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: The very best

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

Kara D.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

david L.
10/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DORI S.
08/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Bill Walter - Locksmith
Yes, I was late. I had misremembered, thinking the appointment was for 5:00 PM. I was running late, so at 4:30 I thought I’d better give her a call and let her know that I would be arriving about 5:30. I pulled out my paperwork to get her phone number and saw that I was supposed to be there at 4, not 5. I called immediately, explained my error, and offered that while I can’t undo the mistake, I understood that her time also had value, so I eliminated the $70.00 service call fee because being late is not good service. While I can’t guarantee that I will never make a mistake, and I realize that not all mistakes can be undone, I do stand behind the quality of my work and my word. If I can’t fix it, I’ll do my best to alleviate the sting and remove the bitter taste left behind. Again, my sincere apologies. Bill Walter

Robert H.
02/2014
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Bill Walter - Locksmith
I’m not sure that this review is intended for me. I broke my hand on January 8th and didn’t start back to work until February 10th, so I know I wasn’t working on January 24th. I did however do some work for this customer 7 ½ months earlier, but I’m pretty sure this review isn’t for that. But just to be sure, I looked up the all details of that job, and this is what I found: I was first contacted May 6th 2013 to see about installing the customers Schlage Electronic Digital lock into the back gate at his home. I met with him the next day only to find that the gate was too thick for the lock. I told him I’d have to do some research to find a solution. First I contacted Schlage only to find out they make “thick door kits” ONLY for their commercial locks, NOT their residential locks. I ended up having to design a “thick door kit” and had a machine shop build 10 of them for me. By buying ten, I can get them down to a reasonable price although I run the risk of never recouping my investment. I received the custom made parts and scheduled an appointment for June 6th, 2013 at 9:30 AM. I was told to meet him on the street behind his home at the back gate because that would be the easiest access. My cell phone billing records show that I called at 9:26 AM to let him know that I had arrived. The custom made kit worked perfectly and I billed the following: $30 to modify the lock AND install it into the gate. $60 for the custom designed and machined “Thick Door Kit”, and $60 for the service call which included the original trip and the time to evaluate the situation, and the second trip to actually install the unit plus billing and paperwork time. My total charge was $150.00 plus state sales tax on the parts. I feel that this was an EXTREMELY good deal for my client.

Nick S.
01/2014
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Bill Walter - Locksmith
Hi, I’m sorry you feel that I charged you too much. I keep pretty good records, but I have no record of ever having worked for you, at your address or for anybody on the 4th of July in 2012. Also, my minimum rate for going out on a holiday at that time was $125.00. If you will get me a copy of my invoice to you and let me know what you think would have been a fair price for working on a holiday, I’ll gladly mail you a check for the difference. I don’t know your phone number, so you’ll have to contact me. 310+396-7784 or Mr.Locksmith@earthlink.net

James H.
12/2013
5.0
locksmith
  + -1 more
.
Description of Work: Our new condominium has a somewhat unusual bolt on a French door and no keys were provided by the seller. We retained another locksmith who worked for over an hour, was unable to disassemble the lock, and finally gave up saying it had been improperly installed. His fee for the effort was substantial. We decided not to throw in the towel. Seeing the raves for Bill Walter here on the list I asked if he would give it a try. He promptly arrived for the appointment, immediately recognized the bolt (European), disassembled it and cut us three keys. The charge was very modest. Bill's expertise and experience are immediately obvious. He is a dedicated craftsman. He also has a most congenial and reassuring personality. It was a privilege to make his acquaintance. You cannot go wrong with this man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kathleen B.
11/2013
5.0
locksmith
  + -1 more
see above
Description of Work: Took care of fixing a broken lock; repaired the door frame around the lock; explained if I had any problems with his work that he would return (no charge) and take care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Scott E.
12/2012
5.0
locksmith
  + -1 more
Fast, Friendly and fair.
Description of Work: I needed a door lock fixed. Bill quickly arrived and determined a fix. He then proceed to work and correct the issue that my door was causing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edwin S.
09/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Bill installed a new lock and reworked two other locks and made 31 keys for our building. He is a complete professional with a terrific attitude and fair prices. A truly good experience from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

suzanne G.
08/2012
5.0
locksmith
  + -1 more
see above
Description of Work: Extremely reasonable...kind..knowledgeable. Trust me when I say look no more..He's the right guy for your job. Thanks Bill...Don't look any further... Bill Walter is the one and only Locksmith you will need.After calling two locksmith's that I had used in the past.."Too busy to fix my front door," I found Billon Angie's list. My front doorknob is a 1920's knob...Bill replaced the knob with a temporary one until he found another antique knobthat would fit. He came back this Saturday to replace the temporary knob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barbara B.
02/2012
5.0
locksmith
  + -1 more
Fantastic.
Description of Work: Called Bill on Thursday - Came the next day on Friday. Great guy- personable, knowledgeable, took his time, changed all of our locks to one lock - advised me on the right door lock to get (which I ran to home depot and got), made separate locks for the gardener. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Bill Walter - Locksmith
I have a wide variety of locks and finishes on my truck, but you can get cheaper locks at Home Depot than the ones I carry. I sell Schlage and Kwikset locks at the Manufacturers Suggested Retail Price, but you're not obligated to buy your new locks from me.

Michael C.
12/2011
5.0
locksmith
  + -1 more
See above.
Description of Work: The lock to my home office jammed. I could not open it and this put me in a bad way, in that my computers were inside and I could not get to them and feared missing important pending deadlines. I found Bill on Angie's List and was impressed by the highly favorable reviews he has received. My experience was the same as those reviewers. Bill adjusted his schedule and came over right away in order to get the door open. He had other appointments and said he would return with a new lock that evening. He did so and now I am completely back in business with a lock that works. He's easy going, knows exactly what to do, and has fair prices. I would highly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from Bill Walter - Locksmith
I had the new replacement lock in stock on my truck, but because I had squeezed him in between jobs, I didn't have time to install the new lock until later in the day.

Diana H.
03/2011
5.0
locksmith
  + -1 more
My key was no longer working at all on the back door and had become difficult to work in the front door. It's a 1936 old house with original locks, and I was hoping they could be repaired. I emailed Bill to ask; he called me back soon after and set up an appointment for the next morning. Bill arrived right on time, explained the possible causes of the problems. Then he set to work. BIll is a true artist-craftsman. He took apart the front door lock, replaced pins, straightened out a plate that had been bent (probably during a break in many years ago), and recreated original keys for the locks. It now opens like a charm. On the back door, he diagnosed a crack in a tiny piece, and again was able to fix it.... Bill did meticulous work; my doors open easily now, and on top of that, he gives a lifetime warranty on the work. I highly recommend Bill Walter!!
Description of Work: Repair of front and back door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith W.
03/2011
5.0
locksmith
  + -1 more
My lock is 25 years old and I was prepared to replace it if necessary. Bill did not try to sell me a new one. He spent a great deal of time fixing the existing lock, replacing it with other parts and was very helpful. He was on time and told me his work carried a lifetime guarantee. Something did not work quite right and he came out again to fix it (without charge) and brought me brochures in case I needed to replace the whole unit. I am most impressed with his professional and cheerful approach. He enjoys his work and it shows.
Description of Work: My lock did not work properly and he came out to repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TERRY & KIM F.
02/2011
5.0
locksmith
  + -1 more
He has changed locks, re-keyed locks, and added locks. He actually installed a new locks to our front and back gates. He readjusted the locks so that the key to our home would work in them. He is very reasonable, fair and responsive to your needs.
Description of Work: I have used him three time for locksmith services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy W.
12/2010
5.0
locksmith
  + -1 more
deadbolt had become almost impossible to operate. bill walter came within an HOUR of my call at 5:30 pm and immediately diagnosed and fixed the problem perfectly. Heaven! the lock now glides like butter into the plate! Could not be happier with the service. Prompt, courteous, professional, friendly, and great value for service. Would definitely hire again!
Description of Work: Fixed stubborn dead bolt on front door. Replaced strike plate to properly receive the bolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ila G.
11/2010
5.0
locksmith
  + -1 more
He was responsive, skilled, knowlegable, efficient and pleasant to work with. I would highly recommend him to anyone who needs locksmith work.
Description of Work: Bill was superb. He fixed the locks on 2 doors and installed 1 new deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

fiona S.
10/2010
5.0
locksmith
  + -1 more
He did amazing work. He is fair priced, totally punctual. He is a really a lovely person, and he loves his job. Everything he did had life time guarantee which is crazy.
Description of Work: I used Bill Walter – Locksmith few weeks ago. He fixed the lock first and then he rekeyed all of our locks so that we need only one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lee R.
10/2010
5.0
locksmith
  + -1 more
Wow! Best experience from any Angie's List referral. Bill was timely (same day, on time), polite, informed, skilled, etc. They say you cannot find good help these days. I usually agree with that statement. Bill was a huge breath of fresh air. As I said to him after he finished up, "he is my locksmith now." Highly recommended. A really, really great experience.
Description of Work: Rekeyed three locks. Supplied new locking mechanism. Provided advice on options and offered informed recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Roger H.
07/2010
5.0
locksmith
  + -1 more
He arrived on time, worked quickly, efficiently and neatly. I could not be happier. He is priced reasonably as well. I highly recommend using him any time you need a locksmith and we will continue using him for all locksmith work needed for our two apartment buildings in Santa Monica,
Description of Work: Bill re-keyed two apartments in an apartment complex I manage and did a marvelous job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

BONNIE W.
06/2010
5.0
locksmith
  + -1 more
What a great guy!! I called that day and he came out to my place at 7:00 that night...very punctual...He had quoted me a flat fee. He changed my front door lock and dead bolt...He had all his equipment in his truck so he was able to perform what was needed in a short period of time...He lubricated the locks and made sure each of my keys worked...how many times do you get home and the keys don't work!!! He was fantastic!!
Description of Work: Bill changed my front door lock and deadbolt...in addition, he provided me with multiple keys...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

CHARLES G.
04/2010
5.0
locksmith
  + -1 more
Experience went well. Mr Walter inspected the existing installation and was able to immediately diagnose the problems. He provided a quote for repair on the spot. I accepted and he proceeded with the work right then and there. I am quite satisfied with the work and will use him again in the future. Mr. Walter is the sole proprietor of a local business, not an anonymous employee of some big company. I prefer this sort of arrangement when working with a Locksmith. He's bonded & licensed and the work is fully warranted.
Description of Work: Repaired two poorly installed locks by bad general contractor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Bill Walter - Locksmith
I charge flat rate for my labor and MSRP for locks. I'm happy to give you exact prices over the phone.

Contact information

2721 2nd St #115, Santa Monica, CA 90405

billwalterlocksmith.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Bill Walter - Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bill Walter - Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bill Walter - Locksmith offers free project estimates.
Yes, Bill Walter - Locksmith offers eco-friendly accreditations.
No, Bill Walter - Locksmith does not offer a senior discount.
Yes, Bill Walter - Locksmith offers emergency services.
Yes, Bill Walter - Locksmith offers warranties.
Bill Walter - Locksmith offers the following services: Residential & commercial re-keying, master keying, new installation & repair
I do not have the tools or key blanks for Automotive Locks, Keys or Entry. I do NOT copy keys; I can only cut originals.

Contact information

2721 2nd St #115, Santa Monica, CA 90405

billwalterlocksmith.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM