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The Tile & Grout King Inc

Ceramic Tile, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

We are an award winning tile installation and restoration contractor servicing residential and commercial clients in the San Francisco Bay Area. We believe in the referral-based business; the idea that if you take care of your employees and customers, your business will thrive and grow. We pride ourselves not only on installing and restoring beautiful tile surfaces but also providing top notch customer service throughout the process. We invite you to learn more about our company by visiting our website www.TileAndGroutKing.com. Look forward to hearing from you!

Business highlights

20 years of trusted experience

Services we offer

Tile Removal & Installation - Flooring, Fireplaces, Kitchens, Porcelain, Ceramic. Stone, Glass & Metal. Grout - Cleaning, Restoration, Sealing, Repair, Recolor, Re-caulk & Patch.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
14%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-140 of 140 reviews

Janice A.
01/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Redo grout on porcelain tile

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Henry E.
10/2014
1.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Karen R.
10/2014
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Power washed patio. Patched grout. Applied protective coating. |First wash was done incorrectly. Redone. Grout wrong color. Totally redone.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

SHERRY K.
07/2014
3.0
ceramic tile
  + -1 more
unknown
Description of Work: Mediocre work; very disappointed.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$1,000

Mark R.
06/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: They did a fabulous tile job for our bathrooms, would be happy to hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine G.
06/2014
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Matthew A.
05/2014
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Demolish existing tile work and install new tile on floor and shower area. | |We used these guys to replace the terrible job done last summer by Accurate Bath. We are very happy with Grout King. They did a good job on the tile install. It's not perfect (there are some grout lines that are slightly wider than others), but it's only noticeable when you look really closely. When we needed some additional tile, they took care of the arrangements for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

John M.
01/2014
5.0
ceramic tile, home remodeling
  + 0 more
.
Description of Work: I used The Tile & Grout King to clean my shower and bath, replace floor tiles and put in baseboards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lisa M.
03/2013
5.0
ceramic tile
  + -1 more
Perfectly.
Description of Work: They were fantastic. We had a simple job, but they agreed to do it for a very reasonable price (even though it was below their usual minimum). They did it within a few days of our call, and he came out, did a great job, and was very professional. A's all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol C.
03/2013
5.0
ceramic tile
  + -1 more
Great. NO issues.
Description of Work: My bathroom tile and tile grout was cleaned - that was the coupon. It does look beautiful now. In addition, the grout in the shower, around the sink and in the kitchen around the sink and along the back splash was replaced, given all the moldiness and cracks. THe guy who came to do the work was a very nice, very polite guy. He did an excellent job, and my bathroom and kitchen look 100 times better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Taylor B.
11/2012
1.0
ceramic tile
  + -1 more
see above
Description of Work: I had them clean shower tile and grout. They had to come back 3 times to do what was promised the first time and still didn't do what they said they could do. A drain cover wasn't changed which was supposed to be and the tile and grout were not cleaned well at all. I had to keep pointing out, "what about this?" Finally, I gave up and just wanted them out of my house.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$500

Response from The Tile & Grout King Inc
During every bid we try to set realistic expectations with clients and what our results will be; this simply was not achieved in this situation. This definitely was a unique job as the shower was an all 1" glass shower and only so much could be done. However, as mentioned in the review, we do not give up and exhaust all efforts to please our clients. What we believe separates a good company from a bad company is a good company stands by their work, no matter the situation.

Patrick H.
10/2012
5.0
flooring contractor
  + -1 more
Overall the services were fine
Description of Work: Their services were used for a Big deal for 50% OFF Tile & Grout Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole F.
09/2012
3.0
ceramic tile
  + -1 more
See above
Description of Work: Hired them on a coupon special to clean and seal my tile shower. It was not explained in advance that they did not fill missing grout, only used a sealing material. It was also not explained in advance that using any strong cleaner would remove the seal material (i.e. bleach, etc.). Only when I called after completion of the job was I given the above information regarding cleaning & maintaining the seal. My husband was unimpressed with the young man sent to do the job. He supervised the entire time. The biggest problem is that the same areas most prone to mold are having the same problems as before the service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$300

Michael L.
08/2012
5.0
ceramic tile
  + -1 more
Phenomenal job.
Description of Work: Cleaning grout and resealing tile in bathroom. Both floors and tile around the shower/tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Jerold W.
03/2012
1.0
ceramic tile
  + -1 more
It did not go well at all
Description of Work: This man couldnt make up his mind weather or not he waqnted to come to South San Francisco either early morning or after 4PM

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Tile & Grout King Inc
We do service the South San Francisco area and attempted to set up an estimate with this customer; however, this customer's schedule would only allow us to come either before 9 AM or after 5 PM which simply, we are closed during those hours. We offered to do an overtime weekend appointment and it was the same time constraint. We do everything we can to accommodate clientele time constraints but in a few rare occasions it is simply not a good fit; we recommended he go with a more local tile company that is more flexible to his tight time constraints.

Contact information

1902 Lafayette St Ste C, Santa Clara, CA 95050

www.tileandgroutking.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

The Tile & Grout King Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

The Tile & Grout King Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Tile & Grout King Inc offers free project estimates.
Yes, The Tile & Grout King Inc offers eco-friendly accreditations.
No, The Tile & Grout King Inc does not offer a senior discount.
No, The Tile & Grout King Inc does not offer emergency services.
Yes, The Tile & Grout King Inc offers warranties.
The Tile & Grout King Inc offers the following services: Tile Removal & Installation - Flooring, Fireplaces, Kitchens, Porcelain, Ceramic. Stone, Glass & Metal. Grout - Cleaning, Restoration, Sealing, Repair, Recolor, Re-caulk & Patch.

Contact information

1902 Lafayette St Ste C, Santa Clara, CA 95050

www.tileandgroutking.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM