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Central Heating & Air

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Central heating and air conditioning is a small business specializing in troubleshooting and repair. We also do new installations, retro-fits and system design. We offer both residential and light commercial services. We are fully lic and insured doing business in ca since 1986. Check our lic #488050 with the states contractors license board.Https://www2.cslb.ca.gov/onlineservices/checklicense/licenserequest.asp. . Customer satisfaction is our top priority. We meet our customer's expectations 99% of the time. Let us know how we can be of service. Additional email - frankh@ch-ac.com

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC. Dryer Vent Cleaning

Services we don't offer

appliance repair, plumbing. wall heaters,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
7%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 76-100 of 240 reviews

M. A. B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
The owner and young man that came out did a great job.
Description of Work: They did a furnace tune-up and ordered me a filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Anne G.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The only nit I can think of is that the tech arrived at 9am when I thought I had made an appointment for 10am. I give a B for Punctuality because Matt was early, not late, and there is always the possibility of a misunderstanding. Matt was very thorough, patient, professional and an excellent communicator. He explained everything to me and didn't try to upsell any additional services although he did recommend duct cleaning eventually which probably does need to be done especially since my husband has asthma. Would definitely use this company again.
Description of Work: I purchased an Angie's List coupon to inspect my furnace plus a few ducts and to install a new furnace filter, which I supplied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Nancy K W.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They spent about an hour and a half servicing my furnace which is almost brand new, so there wasn't all that much to do, but he was very thorough. He was prompt, neat and did a very nice job. He was on time. I thought he was very professional.
Description of Work: I used the services of Central Heating & Air.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Katherine J.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician from Central Heating arrived on time, was very professional and cleaned up pretty well. (This is an attic furnace and there was a lot of dust and debris from recent re-roofing to contend with.) He was able to diagnose a problem and, on a return visit, installed a circuit board and replaced the very difficult-to-reach air filter. I did not get a quote on the board replacement and have no basis for comparing prices.
Description of Work: Central Heating cleaned a small furnace and also diagnosed and repaired it on a separate visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucia B.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Was through and gave a walk through and advice on changing filters
Description of Work: checked air conditioning and heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas G.
12/2013
5.0
air duct cleaning, appliance repair, dryer vent cleaning, heating & air conditioning/hvac
  + 2 more
We had them out for a furnace and A/C inspection. They were on-time and very thorough.
Description of Work: I used CENTRAL HEATING AND AIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived on time and performed the task as expected. No complaints.
Description of Work: Condenser Cleaning and A/C Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carl M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
The air-conditioner didn't cool the air. Printed a Angie's List coupon for $25 service deal. Made an appointment. Repair person showed up on time and listened to my description of the problem. It took little time for the diagnosis, and, repair. I elected to have a cleaning performed.
Description of Work: Replaced capacitor and cleaned condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

April S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Kent tested the system and found a few minor things that needed to be adjusted or cleaned. He stayed until he was assured that the system was working correctly. I was so appreciative of his attentiveness, and responsiveness. I will definitely use them again!
Description of Work: My heater stopped working late Friday night. I called Saturday morning and immediately reached a service tech. By 1:00 pm the furnace was serviced and blowing warm air again. He was prompt, helpful, and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane K.
11/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Inspected, cleaned furnace and checked ducts.
Description of Work: I used Central Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Renate R.
10/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
They serviced the heater, they fixed one of the ducts, which was disconnected without additional charge. The service guy was knowledgeable and very polite. He recommended I change the filter, which is something they don't do. He took his time (over an hour) and did not rush through the job. I was very satisfied, and will use them again, and I would recommend them without hesitation.
Description of Work: They did a furnace tune-up and a duct inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Iris P.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Everything went fine, but they didn't really go above and beyond. They could've taken more time to sit down and expalin things to my parents, but maybe they were having a bad day.
Description of Work: I bought as Big Deal for a condenser cleaning and A/C inspection for my parents.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Shobhana S.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
The owner took a little time to get in touch with me, but once contact was established, everything went well. Chris, who came out to do the work, was very professional. He cleaned the heater, and the grill, explained the airflow, showed me the element that was on its last legs. He was able to replace it for a fair price, though not inexpensive. I am satisfied with their service, and would use them again. I did feel a little pressured to buy stuff and replace it, but it may have been justified. I cannot say, since I don't have much experience with heaters.
Description of Work: Cleaned out the heater and replaced an aging part, and a filter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Neal S.
09/2013
2.0
heating & air conditioning/hvac
  + -1 more
unable to answer questions about intake... brushed off my questions. constantly trying to sell more services. talked me into a new sensor that i'm not sure was necessary. tried to reschedule appointment 1 hour before. not a good experience with these guys....
Description of Work: clean/check furnace....

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$129

Steven T.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Not sure they did anything expect look at the condenser and cleaned out the exterior.
Description of Work: Inspect the AC condenser.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Chris W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The repairman was on time (actually a few minutes early) which is always a great way to start things off. He had to try a few things to get my A/C working again and thanks to his tenacity and trouble shooting skills he fixed my A/C and saved me from having to pay for a much more expensive total replacement of my setup. I'll be using this company again for maintenance and repairs.
Description of Work: Repaired my A/C that stopped turning on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Larry D.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall we are certified. He was an hour late but due to Friday afternoon traffic. I did not feel like he rushed through the inspection and he was pretty helpful and engaged in providing the results. He has answered lots of questions and went into our attic to do some additional inspections based on questions we had (when it was super hot out and late in the afternoon).
Description of Work: He did A/C inspection and tune-up (and will come back in the fall for a Heater tune-up).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Brian F.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine. I would give them a 5 out of a 5. I spent an additional $30 but I had them do additional work. They were very knowledgeable and very helpful. It has been working fine ever since so I can't complain at all. I kept their card so I can use them again if I need.
Description of Work: I used Central Heating & Air for an HVAC inspection and tune up. They also checked and repaired a vent line that was disconnected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

T.H. P.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
The technician arrived promptly. He was both pleasant and professional in his manner. While readings were taken and the air conditioning system pronounced to be in good working order, I was surprised that no action was taken to inspect and as appropriate lubricate the blower given its critical role in the HVAC operation. In reply to a question as to whether the HVAC system could accommodate a HEPA filter, I was advised that it could. Researching this subject further, I was surprised to learn that HEPA filters only can be utilized for systems so designed as they require a higher degree of airflow. From my readings, it would appear that installing such a filter would have been damaging. My sense was that while the technician was well-meaning, he wasn't unduly experienced. In addition, in response to my question about the frequency with which the air conditioning is activated I was told that due to the age of the thermostat and the fact that it contained mercury switches the temperature setting may lack full precision. While I inquired about a replacement thermostat and the technician called to ask about the same, even though I was assured that I would receive a bid for a new thermostat none has been forthcoming. Ideally at minimum as we arrange for the second phase of the annual HVAC service program, the technician assigned will be more seasoned.
Description of Work: I purchased an annual HVAC service program that included both a Summer and Fall HVAC tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Betty Z.
09/2013
3.0
air duct cleaning
  + -1 more
It worked out. Overall the contrator dis isentify A faulty ignighter. Although coat for the part was Exorbitant.
Description of Work: This deal turned out to cost an additional $200. For a small igniter that easily snapped in.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$349

MARK C.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
Overall, it went well. Service technician was friendly and seemed to know what he was doing. He was helpful as well.
Description of Work: Checked Air Conditioning and Heating service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Swee Ling N.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. They were very good, very thorough and they gave us a few tips on how look after our equipment. They are very reliable and very professional and they came on time.
Description of Work: We used Central Heating & Air. They did the AC inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Margaret S.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
Everything went fine. They did the job as far as I can tell.
Description of Work: I purchased the big deal for $69 for Condenser Cleaning and A/C inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Raul B.
06/2013
1.0
heating & air conditioning/hvac
  + -1 more
I got the big deal for Central Heating & Air to come over and clean my system, fix and tune it up and all that but he didn't do anything. He just said that the furnace was really bad and very old and needs to be replaced and that was it. It was not very good, I was unhappy with the whole thing. He showed up right away and checked everything.
Description of Work: He came in and said I needed a new furnace and took off.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$129

Response from Central Heating & Air
Normally we don't respond to reviews but in this case we wanted to clear up several inaccuracies. Our records show we did do a complete check of the heating system which reveled that the heat exchanger located in the furnace was cracked.The Heat exchanger is the heart of a furnace, and a crack can be potentially a dangerous situation. The furnace was over 30 years old and well beyond it's service life. No replacement parts are available for a unit that old, and even if they were the cost of labor and materials usually makes unit replacement a more cost effective route. We informed the client of the condition of the furnace and he requested a quote on a new system, which we provided to him. This promotion also included a free carbon monoxide detector (which are now required for all homes in California) which we installed.

Sean F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. They were excellent. They came out within a reasonable amount of time. They were supposed to give me a call by Wednesday but I don't think they called me until Friday. It was no big deal at all, I got an email from Angie's List asking if they have called me yet but they did eventually call me. They set an appointment, they came over, they took a look at it and then they diagnosed what the problem was and then they came back a week later because there was no money to fix it. I was satisfied with it, I don't feel scammed or anything. Pricing, I feel, was fair.
Description of Work: Central Heating & Air came over, took a look at our heating and air conditioning unit and had it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

PO Box 62, Santa Clara, CA 95052

http://www.CH-AC.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
488050
Trade License Locale
California
Trade License Authority
California CSLB
Trade License Expiration
02/28/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Appliance Repair,
Electrical

FAQ

Central Heating & Air is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Central Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Central Heating & Air offers free project estimates.
No, Central Heating & Air does not offer eco-friendly accreditations.
Yes, Central Heating & Air offers a 10% senior discount.
Yes, Central Heating & Air offers emergency services.
Yes, Central Heating & Air offers warranties.
Central Heating & Air offers the following services: Heating & AC. Dryer Vent Cleaning
appliance repair, plumbing. wall heaters,

Contact information

PO Box 62, Santa Clara, CA 95052

http://www.CH-AC.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM