Moving Companies, Hauling, Home and Garage Organization
About us
Pro Movers Inc is a family owned business that provides everything for your moving needs. Our #1 priority is satisfaction of our customers. That is why we are Top ''A+'' Rated in Orange County and have reviews to prove it. Licensed, Bonded & Insured (For your protection). Reasonable rates. Upfront charges. All supplies. Taxes included. Open 7 days a week .
Description of Work: Packed books, moved bookcases and other furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Vanessa M.
05/2016
4.0
moving companies
+ -1 more
unknown
Description of Work: This mover charges by the hour; in an effort to keep cost low, they try to do the work as quickly as possible. In their haste, some things were scratched and damaged. Those using this service should be sure to pack well and have everything boxed and in order for the move. If this is done, the move should go well
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Beverly H.
04/2016
5.0
hauling services, moving companies
+ 0 more
unknown
Description of Work: They called ahead of time to let me know they were on their way. Very polite and professional. Arrived on time. Dressed professionally - business T shirts, introduced themselves and shook hands. Dennis, Chris T, and Payden were all friendly and helpful. Great 'can-do' attitudes when I had questions. Helped me unload a couple of bookcases I decided to take at the last minute. Offered more room on the truck if I had additional things I wanted to take. They worked efficiently but didn't rush me. |They taped up a chest with drawers so I didn't have to unpack it. |The only glitch was a tap on my washer had not been used in some time and was 'frozen' - they told me the situation and said if they proceeded it might break. I told them to go ahead, it did, and they turned off the water at the old house to be safe from water leaks. I thought this was fair. |They arrived at my new home before I did so again, being efficient. |They unpacked everything checking to see where I wanted it, put the bed together, and removed the tape from the furniture. I had no food or water to offer them and they worked pretty much non-stop. |I'd read mixed reviews and wasn't sure what to expect. They asked if I would write a review and I agreed but there was no pressure whatsoever and I am just getting to it now. |I would absolutely use ProMovers again and specifically request Dennis, Chris T. and Payden.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Bruce B.
03/2016
5.0
moving companies
+ -1 more
unknown
Description of Work: Angel & Cory were very fast and very careful with furniture and fragile things. I was very happy with the job they did. I recommended them to a friend who hired Pro a month later, but who didn't get Angel & Cory. She had a much different experience than I-- it wasn't good. I guess you have to ask for Angel & Cory.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
steve D.
03/2016
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tiffany L.
02/2016
4.0
moving companies
+ -1 more
Quick and clean.
Description of Work: Move my furniture.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Deane F.
02/2016
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved us and were very efficent and friendly
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael R.
02/2016
5.0
moving companies
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan R.
12/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: The date of service was May of 2015 and the cost was $458.00 plus a tip
Rating Category
Rating out of 5
Yes, I recommend this pro
Sharon M.
11/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Excellent service! Best. movers I've ever had. Careful and thorough and professional!
Rating Category
Rating out of 5
Yes, I recommend this pro
Kerri S.
10/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: I was very impressed with Pro Movers. They did a great job. Handled items with care, worked efficiently, and provided wardrobe boxes at no cost. It was clear to me that they had a lot of experience and I would gladly use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark H.
10/2015
1.0
moving companies
+ -1 more
.
Description of Work: Foreman was high on marijuana. They made sure they billed for most hours. They broke many items of mine. They guilted me in paying for their dinner while on the clock.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Response from Pro Movers Inc of Orange County
We are sorry [Member name removed] had a bad experience with our movers. It is our goal to make moving for every customer as easy as possible. First, let me state that we do not support the use of drugs here at Pro Movers Inc. We have a very strict drug policy. In fact we hired a mobile drug testing lab service for cases like this. Saying someone is high on Marijuana is a serious accusation especially with out a proof. Unfortunately, this customer had not contacted us on the day of the move to express his concerns. If you look at all our other reviews you will see that this review is not of our character. We spoke to the guys about the meal the customer said they guilt tripped him into buying.. Our foreman who has worked for me for the last 4 years was on this job. He said the customer offered to order pizza. Our movers get offered pizza daily. They get tired of pizza and it makes them sluggish. They asked the customer to take their money and pick them up something different. For some reason the customer took this as if they guys were trying to get them out of the house. That was not our guys intent. But sorry we made him feel that way. As far as the damages. Our movers are always careful because they want to earn tips and do not want to loose their job. Nevertheless, when you move furniture, you are putting thousands of pounds of furniture into a truck. Bumps on the road, or load shifts do occur, so its best to assume accidents can happen. That is why you have insurance. Our customers get 3 options for insurance. one is free and the other 2 cost money. This customer chose the free insurance. He never filed a claim. In fact we didn't even know of damage until we got this review. I spoke to the customer after the review to offer him insurance and he didn't want to pursue a claim. So in closing, we feel we did everything we could have to resolve this issue. We called the customer to hear what he had to say. We did offered to start a claim on the furniture. We did take disciplinary action on the movers for the damages. If there is anything else that we could improve, just let us know.
Harsha D.
10/2015
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Gavin R.
09/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: We moved from Irvine to Brea and we did a lot of box moving before the big move. They did all the big Items and it's nice to have someone that knows how to get furniture around corners and up and down the stairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
WIlliam G.
09/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved a 2 bedroom apartment to a house. Exceptional effort and well executed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Geri H.
08/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: The group worked steady..gave us tips on storing our belongings..especially our washer. They were very through,courteous and professional..we would ask for this same group of guys in the future...we are very happy 😊
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Marcus J.
01/2014
5.0
moving companies
+ -1 more
We hired three movers and all were professional, courteous and worked very hard. When I scheduled the appointment and on the day of the move the company explained all the fees and costs very clearly so that there was no confusion and everything was clear and upfront. The movers charge by the hour depending on the number of movers ($95/hr for 3 movers), there is a charge for gas ($25 for us), and driving time is double the hourly rate with a minimum of 30 minutes (The move was not far so we were charged the 30 minutes). They also gave us a 20% discount through angie's list which was a great deal. Before they started moving things we walked them through the house to go over what we needed to move. The movers were very clear about how they timed the move (because they charge by the hour) and their need for breaks which was completely understandable because of the strenuous nature of the job. The movers worked very efficiently and at a steady pace. We finished our move in less than 5 hours. We really appreciated all their hard work. They were careful with our belongings and were aware of fragile items.
Description of Work: They moved us into a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bryan W.
12/2013
5.0
moving companies
+ -1 more
The move went very smoothly, Travis and James were highly professional, yet very personable. Travis and James were very knowledgeable regarding moving items and even a little designing when it comes to furniture placement. They gave some input as to how it appeared. I really liked these guys.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gretchen S.
09/2013
5.0
moving companies
+ -1 more
Travis and Arthur (movers) were friendly, professional and reliable. I have several antique pieces of furniture, and they handled those pieces and everything else with care. Would definitely recommend them.
Description of Work: Picked up items at storage unit and apartment and move to condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Robert E.
07/2013
2.0
moving companies
+ -1 more
I struggle with this review or if I should even write one as there may have been extenuating circumstances regarding our move, but I will write this up both good and bad and maybe the reader or the company will be better prepared for their next move. Packing day; No major problems, arrived on time, and spent 4 hours packing up the house. Some small items to watch, opened boxes of baking powder and the like should be checked to be closed and sealed in a ziploc bag or equivelent, two of these items in our packing list were not done like this and we had baking powder and corn starch all over the contents of two of the boxs. Otherwise the packing was pretty much uneventful and completed well in order. Nothing broken or lost. Moving day; This was a day of mayhem. I will start by going through the day and at the end write the info I found out after the days events.... Scheduled to start at 9am, they arrived at 11am. This single event completely screwed up the timing of the move and the planned days activities, as a result we were not able to fit 2 trips into the day as originally planned, and had to leave 1 whole truck load at the old house. Thankfully most of the stuff was in boxes and moving the items into the truck went pretty much to plan. To help get the move back on time, the Company sent along an additional mover for 2 hours no charge, and while there was some drama in getting the stuff into the truck, the load process took about 3 hours. Arrival at the new house: The guys arrived no problem and were able to get the truck unloaded in about 2 hours. Everything for the most part ended up were is needed to be, so there were no issues with the unload. Overall: I still have to move a truck load of stuff from the old house, but will probably just rent a truck and get some day laborers to do it. In talking with the Dispatcher on the phone it appears that their "team leader" was on vacation for this month and this may have lead to the confusion between the workers when loading the truck and the dispather himself was in Oregan unable to affect any real change. The Company did offer me a 75$ discount that we appreciated, but still overall moving day not a good day, and I would have MUCH prefered to have it go well than to be offered a discount. Overall they crew needs some leadership on the job and some support from the home office to make all of this work. Starting late by two hours definitely killed the planned days events, the workers are all personable and are willing to work hard, so there is no problem with any of them, the problem I saw overall was just a lack of leadership with logistics and execution.
Description of Work: Pack up house on the 10th, and then move the stuff to new house on the 11th. We have a 3bdr house moving into a 4bdr house 5 miles away.
Rating Category
Rating out of 5
quality
2.0
value
5.0
responsiveness
5.0
punctuality
1.0
$600
Response from Pro Movers Inc of Orange County
Thank you for your feedback, and we are very sorry that we could not meet your expectations. No excuses, but there were indeed specific circumstances on that day. We have learned from that and improved our service for our future customers.
Kandi U.
05/2013
5.0
moving companies
+ -1 more
Was getting estimates at all the local moving companies. Pro Movers were the most courteous
Description of Work: Movers packed, delivered and placed all items requested of them. No breakage occured.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barbara D.
03/2013
5.0
moving companies
+ -1 more
The two guys moved furniture and clothing into a upstairs apartment. The truck was already loaded and my grandson only needed someone to help with the unloading. They were able to do this as a last minute job. My grandson stated they did a great job with no damage to the furniture. I would use their services again and would recommend them to others.
Description of Work: I had hired 2 guys that was $45 a hour and $10 for gas. This was a last minute call to them and they were able to come out and help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jason K.
12/2012
5.0
moving companies
+ -1 more
They were pretty punctual arriving about 10 mins later than the appointment. The move went very smoothly and took about 5 hours from start to finish. They were very professional and made sure the items are properly protected before moving them up the truck.
Description of Work: Moving from a one bedroom apartment to a new home. Services provided by Pro Movers include providing free wardrobe boxes and moving of items from current place to new place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jorri N.
09/2012
5.0
moving companies
+ -1 more
I initially saw Pro Movers on Craigslist and went to their website and liked what I saw. I searched Angies list and only found what I felt were movers I couldn't afford. When I contacted them they were timely in their response, professional and courteous. Wes and Ryan showed up on time and worked like fiends! But, not only were they fast, they were very conscientious with our belongings. We really appreciated the care they took during the move. They were friendly, but not overly so. They knew the clock was ticking and didn't want to add to our bill. How awesome is that?! My husband was against hiring movers, but after he saw how hard these guys worked he completely changed his opinion and said he was so happy we'd done it and it was the best money we'd spent in quite some time! High praise indeed! We highly recommend Pro Movers!
Description of Work: Pro Movers moved us from our 4 bedroom 3 bath house to our new 2 bedroom 2 bath condo on the 2nd floor in under 4 hours!
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*Contact business to see additional licenses.
Service Categories
Moving Companies,
Hauling,
Home and Garage Organization
FAQ
Pro Movers Inc of Orange County is currently rated 4.4 overall out of 5.
Sunday: 9:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Pro Movers Inc of Orange County accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, Pro Movers Inc of Orange County does not offer free project estimates.
Yes, Pro Movers Inc of Orange County offers eco-friendly accreditations.
No, Pro Movers Inc of Orange County does not offer a senior discount.
No, Pro Movers Inc of Orange County does not offer emergency services.
No, Pro Movers Inc of Orange County does not offer warranties.
Pro Movers Inc of Orange County offers the following services: Residential & Commercial Moves, Long Distance Moves, Office Relocation, Packing & Unpacking, Boxes, Cleaning, Trash Removal, Yard Maintenance, Single Item Moves, Lawn Services