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Brenda's Cleaning Personnel Inc

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

Additional contact: Cristina. Book On-Line Anytime! at www.brendascleaning.com. Our office is automated with state-of-the-art computer scheduling, bookkeeping and client history files which help us to quickly locate client information and process your order. Our housecleaning professionals are active in the community and ready to clean your home. ..............................................At Brenda's we offer you the best price on the market and a full line of housecleaning services. Make an appointment to completely clean you house, apartment, windows, carpets, upholstery, or when you've moved on to your next home and left your dirt behind! You can even get an exterior power wash! We never charge you while traveling because why charge when we haven't arrived yet! ..............................................The cleaners keep our agency informed daily with up-to-date services offered, service areas and available dates all of which guarantee you the fastest access to your favorite cleaner's schedule................................Our mission is to provide a complete range of maintenance services for the home, at an affordable cost. We realize that a fine housecleaning job affects our customers daily lives: basic schedules, numerous obligations or health and physical concerns. With a clean home, our clients have a foundation on which to face the daily demands made in their lives....................................... We welcome your interest in our services, and we hold the principles of integrity, honesty and accountability to be of utmost importance. Founded in 1977, our reputation is secure and we are still in business after 33 years! We are responsive and professional................................ No job is too small or too large. We understand how valuable help is and how personal your home is. We will do what it takes to accommodate your needs now and as they change over time.

Business highlights

48 years of trusted experience

Services we offer

*House Cleaning *Spring Cleaning * Carpet Cleaning * Moving In/Out * Window Cleaning * Light Cleaning * Deep Cleaning * Upholstery .*Construction Clean-Up . * Emergency Clean-Up

Services we don't offer

We offer all cleaning services, we have none that are not offered.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
24%
3
12%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.2
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 51-75 of 131 reviews

pam P.
02/2013
5.0
house cleaning
  + -1 more
They did the housecleaning for the first time for $79 and they did such a nice job that I had them come back. They did a marvelous job and I'm really happy with them. They also gave me a discount the second time I used them. There were on time and cleaned very quickly.
Description of Work: I have used Brenda's Cleaning Personnel Inc for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Eraina V.
02/2013
5.0
house cleaning
  + -1 more
I purchased this special when I moved into my rental unit with the future move out in mind. Since my home was being rebuilt, my move out date kept changing as the construction deadlines changed. Brenda's cleaning cheerfully accommodated my reschedule a number of times. When my cleaning appointment date finally arrived, Brenda's crew arrived on time and did an excellent job. I was very happy with the service and so was my landlord. Thank you for referring Brenda's cleaning Personnel.
Description of Work: Brenda's crew arrived on time and did an excellent job, cleaning floors, windows, mirrors, tile, kitchen- including refrigerator, stove, countertops, bathrooms- including shower doors, counter tops, shelves, bedrooms- all rooms were thoroughly cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Annet D.
01/2013
5.0
house cleaning
  + -1 more
I contacted the company via email to set up my appointment and they responded back stating that they do not service my area so I now have to get a refund after already paying for the service.
Description of Work: I purchased a Big Deal for $79 for Housecleaning - 2 Cleaners for 2.5 Hours!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gary C.
01/2013
5.0
house cleaning
  + -1 more
The service is done very well. We have the same crew each time. The Big Deals turned out so well that we have kept their services since and continue to use them on a monthly basis.
Description of Work: I purchased 2 Big Deal coupons for 6 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Brent E.
01/2013
1.0
house cleaning
  + -1 more
It did not go. Paid for this service and never heard from Brenda. Sounds like a take the money and run deal instead of a discounted service deal.
Description of Work: No contact from the service provider. You sent me an email asking if anyone contacted us and I replied no. Still no response. How do I get my money back and why do you allow this company to stay on your web site?

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$180

Amanda H.
01/2013
5.0
house cleaning
  + -1 more
Overall, the experience was great. It was very easy to book the service and the cleaners were quick and effective. I had a deep clean and will definitely book again for a regular clean. Only drawback was a limited amount of English between the cleaners.
Description of Work: Great Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Leonard T.
01/2013
5.0
house cleaning
  + -1 more
The cleaners cleaned the kitchen and an adjoining bathroom. They took two hours to finish and I was impress with the results.
Description of Work: The service was excellent. The cleaners came on time and they started work right away. The cleaned the kitchen and an adjoining bathroom. After it was said and done, I was very impress with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

David G.
01/2013
5.0
house cleaning
  + -1 more
They arrived promptly, did a very good job, suggested products that may better suit my cleaning needs, suggested other possible cleaning options, e.g., cleaning windows inside and out. They cleaned my house in a little over 2 hours.
Description of Work: Clean my 2 bedroom, 1 bath house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene E.
12/2012
3.0
house cleaning
  + -1 more
I have had other cleaners that were much better.
Description of Work: they arrived and did a fair job

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$84

V L.
12/2012
3.0
house cleaning
  + -1 more
Went fine. Did average job . Not great, not bad...just OK. Did not like some products they used. They cleaned shiny marble floor with something and didn't wipe it dry. It felt sticky when walked on and was streaky. I would probably give them another chance but give more guidance as to what I wanted them to focus on.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$79

Anthony H.
12/2012
4.0
house cleaning
  + -1 more
They did a good job. The only thing is that they seemed to not understand my wife's instructions. She wanted them to start from the ground floor fist before going to the second floor, but the crew has a routine, and they worked from the upper floor first.
Description of Work: two persons performed house cleaning service for 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$64

Peter A.
12/2012
3.0
house cleaning
  + -1 more
With Brenda's some teams are better than other ones!
Description of Work: 2 person team to do regular house cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$70

Hulan B.
12/2012
4.0
house cleaning
  + -1 more
Overall the service was good for the price. I expected to see a more thorough cleaning. I thought they would be able to wipe all of the area I requested. There were two workers.
Description of Work: They cleaned my kitchen, dinning room, living room, and family room.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$200

Ann B.
12/2012
5.0
house cleaning
  + -1 more
I'm writing this review 6 months after the service and don't remember the names of the two cleaners. The woman did an excellent job on the kitchen and bathroom. She was very thorough and looked for areas to clean. The man who did the living and dining rooms and bedroom was not as proactive or thorough. He did a good job overall, especially dusting the ceiling fans, but not as well on the baseboards. I felt I got good value for this coupon. Scheduling was easy and convenient for me.
Description of Work: Cleaned kitchen, dining room, living room, bathroom and one bedroom. Kitchen included oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Tom C.
12/2012
5.0
house cleaning
  + -1 more
I have used many housecleaning services over the years. Unfortunately, on occasions, things have gone "missing" or the work was poorly done. I am always on the lookout for good work by honest providers. When I joined Angie's List, I noticed the special and figured a B grade was good enough for me. Having used the service, I would give them an A.
Description of Work: I tried their one month (4 2-hour sessions, 2 workers) special. On time, work well done, price reasonable, no complaints. Can't beat that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Sandra D.
12/2012
5.0
house cleaning
  + -1 more
I checked the website and was impressed by the services and prices offered. Contact and scheduling seemed to be easy.
Description of Work: I bought this experience because I was in the midst of a house renovation. However, the coupon expired before the process was complete. No service was done.I
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

torrance M.
12/2012
4.0
house cleaning
  + -1 more
Don't expect detail, Good for rental properties
Description of Work: The cleaners were friendly, came on time, and responsive, however, works perform were detail, there are a few places left dusty, but it's ok for the price

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Marnie W.
11/2012
5.0
house cleaning
  + -1 more
I was delighted. I've obviously been employing the wrong companies in the past! I will definitely be calling Brenda's again soon.
Description of Work: Two people came to our house and cleaned it thoroughly in 2 1/2 hours. Their attention to detail was some of the best I've seen in house cleaners in the past several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Patricia T.
11/2012
5.0
house cleaning
  + -1 more
They are very thorough and i like that they are bonded and licensed. Brenda went out of her way to make sure I got everything i wanted on my "bucket list". They did a lovely job and i am glad i found them.
Description of Work: i used them for a deep cleaning. I was very happy with them. In fact i have used them again. They are very thorough and i like that they are bonded and licensed. Brenda went out of her way to make sure I got everything i wanted on my "bucket list". They did a lovely job and i am glad i found them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Karalee D.
11/2012
3.0
house cleaning
  + -1 more
overall, will not have you back.
Description of Work: I know I asked them to only clean my bathroom and kitchen. Disappointed!!!

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Mary S.
10/2012
5.0
house cleaning
  + -1 more
Brenda's was very accomodating in scheduling the appointment according to my needs. Two women arrived exactly on time and went to work. They did a great job and yes! I would happily have them again.
Description of Work: 4 hours of housecleaning was the purchase. I was very satisfied and would use Brenda's Cleaning Service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Emilsen S.
10/2012
4.0
house cleaning
  + -1 more
The service was ok. I really liked the people that they sent out to do the work, they were great. The time did go by very fast, and it seemed that they struggled with getting a lot accomplished in that short amount of time. I kind of wish they could have done more, but other than that it was a good experience.
Description of Work: I purchased a Big Deal with them for $79 for end of season housecleaning. It was for 2 cleaners for 2.5 hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Carol N.
10/2012
5.0
house cleaning
  + -1 more
Two people showed up 15 minutes early. They started upstairs and cleaned 3 bedrooms (including making beds) and 2 bathrooms. They proceeded down the stairs, cleaned the kitchen, livingroom, den and bath. One washed the shutters and one washed the floors. They were done within 2 hours.
Description of Work: Housecleaning. Two people worked 2 hours. They were fast and efficient. I would have them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Leslie R.
10/2012
3.0
house cleaning
  + -1 more
Maybe it was the deal but I did not feel that they a thorough cleaning in what should've been a straightforward job--window sills were left undusted, floors had bits of debris, not all trash cans were not emptied, bathroom was not cleaned thoroughly, half of the kitchen sink was not cleaned, and they left before the 2.5 hours was up.
Description of Work: I purchased a BuyNow deal for 2 cleaners for 2.5 hours. My house was already fairly clean--it was deep cleaned by another company 2 weeks earlier but I wanted a quick clean-up before family came to visit--so I figured 2.5 hours would be more than enough time to get things really clean.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$84

Joan G.
09/2012
5.0
house cleaning
  + -1 more
The couple arrived on time and started upstairs where they cleaned two bathrooms and three bedrooms. Then downstairs they contined with another bathroom and the kitchen, the living room, dining room and family room. I have a big house and they were here for three hours. Obviously they couldn't go into detail cleaning but did an excellent job of moving through the entire space efficiently. They were very pleasant and I was very happy with their work. I will definitely be using Brenda's Cleaning again.
Description of Work: Entire housecleaning in preparation for a party that I was hosting. Three bathrooms were cleaned which included two showers and a tub. Bedrooms were dusted and vacuumed and stairs were also vacuumed. The kitchen was cleaned well with all of the exteriors of the cabinets wiped down and the sink and stove surfaces well polished. All other rooms were dusted and vacuumed and the stone and wood floors cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

1368 Lincoln Ave Ste #103, San Rafael, CA 94901

www.brendascleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Holiday Decorating,
Window Cleaning,
Upholstery Cleaning

FAQ

Brenda's Cleaning Personnel Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 3:00 PM

Tuesday: 8:30 AM - 3:00 PM

Wednesday: 8:30 AM - 3:00 PM

Thursday: 8:30 AM - 3:00 PM

Friday: 8:30 AM - 3:00 PM

Saturday: Closed

Brenda's Cleaning Personnel Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brenda's Cleaning Personnel Inc offers free project estimates.
No, Brenda's Cleaning Personnel Inc does not offer eco-friendly accreditations.
No, Brenda's Cleaning Personnel Inc does not offer a senior discount.
No, Brenda's Cleaning Personnel Inc does not offer emergency services.
No, Brenda's Cleaning Personnel Inc does not offer warranties.
Brenda's Cleaning Personnel Inc offers the following services: *House Cleaning *Spring Cleaning * Carpet Cleaning * Moving In/Out * Window Cleaning * Light Cleaning * Deep Cleaning * Upholstery .*Construction Clean-Up . * Emergency Clean-Up
We offer all cleaning services, we have none that are not offered.

Contact information

1368 Lincoln Ave Ste #103, San Rafael, CA 94901

www.brendascleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed