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A-1 Factory Direct Carpet

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

A-1 Factory Direct Flooring is a San Marcos based company specializing in all flooring products. Our expansive showroom offers samples of a wide variety of carpet, waterproof flooring, wood, laminate, tile and vinyl. Our sales staff has over 100 years of combined experience in our industry. Our subcontractors are some of the best and will treat your home or business as it were their own. We are fully licensed and insured. License # 720062. We offer free estimates whether they are in the store or at your home or business, with a lifetime installation warranty. We also offer additional restoration services after flood or fire, mold remediation and 24HR Emergency Service. Additional DBA - A - 1 Flooring Installation, A-1 Factory Direct Carpet Vinyl Tile & Hardwood, A-1 Restoration Chamberlain Industries Inc.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, vinyl, wood & laminate. Hard surface & upholstery cleaning, re-stretching, mold remediation, flood & fire restoration.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.686 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 76-86 of 86 reviews

Paul B.
09/2017
5.0
carpet installation
  + -1 more
No problems
Description of Work: Replaced carpet in master bedroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sagar S.
06/2017
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Excellent.
Description of Work: Tile flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

MARC F.
10/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael H.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeted 1858 sq ft home. Seemed expensive and was. Job they did to install was excellent. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from A-1 Factory Direct Carpet
Yes you are right [Member Name Removed]! The carpet you chose for your home is a very high quality and expensive carpet. I'm happy to hear that the installation was excellent. Please call if you have any issues with your carpet as you know we have an installation warranty on all flooring that we install!

TERRY W.
12/2015
4.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Julie F.
11/2015
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
They were very professional.
Description of Work: They did furniture and carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen F.
05/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: I rate A-1 Factory Direct as A-1! They installed hardwood in my kitchen and at my front door entry way with a simply GORGEOUS outcome. And Galileo, who performed the work, was such a talented, hard worker--not to mention a real sweet guy. Moreover, we were especially impressed with Robert Chamberlain, the manager who I initially worked with and who carefully followed the job to completion. It took one day for Galileo to finish the job, but Robert was here in the morning to make sure all was going well, and followed up with a visit the very next day to make sure we were satisfied. I must say, there was an impressive attention to detail, and I'd go with these folks any day. Bottom line, I highly recommend them to all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Patrick A.
02/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: This was a carpet installation. Prior to this A1 did our kitchen/family room floor and master bath tile. Both were excellent jobs. Would use them again. Rich was very helpful in presenting product choices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Anne P.
04/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nona S.
10/2013
5.0
carpet installation, drywall, hardwood floor, interior painters
  + 2 more
Excellent.
Description of Work: Repaired water damage to plaster walls; installed new carpeting; and replaced some carpeting with hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Julie C.
10/2012
5.0
flooring contractor, carpet installation
  + 0 more
It went very, very well.
Description of Work: This company is A1 in my book. I have been using them for many, many years and they have never disappoint. They have installed the laminate flooring thoughout my house and have replaced the carpets in the bedrooms and other rooms. Their service is superb and very, very accomodating. In the last carpet installation, I did not like the carpet after it was installed. The owner, Bob Chamberlain, was very understanding and help me pick out the right carpet. The installers are very polite, work fast with attention to detail. Yes, I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Contact information

887 Rancheros Dr, San Marcos, CA 92069

http://www.a1factorydirect.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

A-1 Factory Direct Carpet is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

A-1 Factory Direct Carpet accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Factory Direct Carpet offers free project estimates.
No, A-1 Factory Direct Carpet does not offer eco-friendly accreditations.
Yes, A-1 Factory Direct Carpet offers a 10% senior discount.
Yes, A-1 Factory Direct Carpet offers emergency services.
Yes, A-1 Factory Direct Carpet offers warranties.
A-1 Factory Direct Carpet offers the following services: Carpet, tile, vinyl, wood & laminate. Hard surface & upholstery cleaning, re-stretching, mold remediation, flood & fire restoration.
Ask for details.

Contact information

887 Rancheros Dr, San Marcos, CA 92069

http://www.a1factorydirect.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM