NorthStar Moving Company

Moving Companies, Hauling, Storage,

About us

Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We’re the moving company San Francisco has depended on since 1994. Whether we move you across San Francisco or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company San Francisco chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Local & Long Distance Moving. Packing & Unpacking. Storage.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Photos of past projects

Reviews

4.7860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 826-850 of 860 reviews

Ron T.
10/2013
5.0
moving companies
  + -1 more
Very well
Description of Work: Moved household

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Thank you for your review! Nothing makes us happier than hearing our clients felt their move went very well. That kind of feedback puts a smile on our face. Congratulations on your new home. We hope to continue to be your moving company of choice. Enjoy your day, Lauren Lustyan Client Loyalty Team [removed website]

08/2013
4.0
moving companies
  + -1 more
.
Description of Work: Got a quote over the phone and scheduling was smooth.
Rating CategoryRating out of 5
Yes, I recommend this pro

08/2013
5.0
moving companies
  + -1 more
.
Description of Work: The team of John, Jose and Alfredo arrived at my house at 8:30 AM. After signing the contract, they started moving the furniture from my living room and 5 bedrooms out to the garage. The floors are being refinished. They wrapped everything with shrink wrap which held drawers in place and prevented scratching. They worked so fast, carefully and efficiently that they got all of the furniture into the garage, arranged very neatly, and compactly in only 1 1/2 hours. When the floors are finished, NorthStar will move the furniture from the garage back into the house. This team was so friendly and efficient that I requested that they do the move back in for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

08/2013
3.0
moving companies
  + -1 more
unknown
Description of Work: they were not able to come when needed
Rating CategoryRating out of 5

07/2013
5.0
moving companies
  + -1 more
.
Description of Work: They just moved my husband and I yesterday from an apartment to a house. They were there 15 minutes early and moved very very fast. I think the entire move took less than 4 hours. They provided excellent customer service and true care when handling our furniture. They even reminded me to use a coupon from the Angie's List website to save $150 off the total cost! We are incredibly pleased and know exactly who to call the next time we move!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for sharing your moving experience with us! It was our pleasure to move you and your husband into your new home. We’re glad we were able to provide you with excellent customer service and that you felt our movers took true care of your belongings. We know the importance of caring for your belongings as we would care for our own. It’s wonderful that you were able to take advantage of the Angie’s List deal. We love providing our Angie’s List clients with the best value possible. Thank you once again, we hope to continue to be your moving company of choice! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

07/2013
3.0
moving companies
  + -1 more
.
Description of Work: i asked for the contact person. i was told she was in a meeting. i was asked if this had to do with angie's list. i said, "yes." they told me they could help me. i mentioned start/endpoints. i was asked size of place. 1 bedroom apartment with a sofa. i was quote $450 to start plus other fees and they were available next week. I balked and informed them that their competitors are almost half that, can offer a full quote within a few $20 bills and have more incentive to wrap up and get to the next customer than they do because of the mutually beneficial pricing model. i didn't understand how i'm to expect this is a fair deal. i asked that she tell me something as to why i would agree to such a deal... i was given more canned statements on the justification of the prices which sounded more like legal-binding speech. spider senses go off. this is a "gotcha" tactic - like a tourist trap - i'm out.
Rating CategoryRating out of 5

06/2013
3.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

06/2013
5.0
moving companies
  + -1 more
Excellent, would recommend highly.
Description of Work: Moving furniture boxes into storage. Quick efficient and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Company
Dear Angie’s List Member, It’s great to hear from you! Thank you for your input and sharing your experience with us. At NorthStar Moving, we believe in providing the best quality service as possible for our clients. Enjoy your day, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

04/2013
5.0
moving companies
  + -1 more
The move went well.
Description of Work: We moved from a 2bed/1bath duplex to a 3/2 single family home. A crew of 3 men coming over. They arrived at 7:40am (20 min before), and started working right away. We packed our stuff so everything was organized and labeled. It took 5 hours to move the entire house and assemble back some of our furniture. They were careful with the contents, nothing ended up broken!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for entrusting NorthStar Moving with your belongings. As a professional moving company, we understand the monetary and emotional value belongings can carry which is why it is out priority to mobilize our clients’ belongings as if it were our own. At NorthStar, we like to offer our clients the best and efficient service as possible. Punctuality is key when moving our clients' belongings to their new home. I hope you are all settled into your new home! Take care, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

04/2013
5.0
moving companies
  + -1 more
.
Description of Work: Wow! The professionals at Northstar Moving Company are nothing short of amazing. Everything from the scheduling process to the move was handled very professionally which helped me rest easy knowing that the job would be completed efficiently, safely and at a decent rate of speed. I had a 2/2 to move across town and was mostly packed by the time the movers arrived. They arrived early, helped pack those final few items and gave very welcomed advice on packing some of the more challenging items. These guys were great! The move was completed in about 5 hours. If I had done this myself, I'd still be moving weeks later. In short, these guys know what they're doing and they do it amazingly. I highly recommend using their services for your next move.
Rating CategoryRating out of 5
Yes, I recommend this pro

04/2013
5.0
moving companies
  + -1 more
Better than expected
Description of Work: Very happy with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from NorthStar Moving Company
Dear Angie’s List Member, NorthStar would like to thank you for taking the time out of your day to share such an amazing moving experience. As your professional moving company, we strive to serve you the best quality service possible because we believe our clients are our number one priority. I wish you the best of luck in your new home! Good luck, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

01/2013
5.0
moving companies
  + -1 more
Great!
Description of Work: We were very satisfied with Northstar movers. The price was very competitive, the movers were helpful, timely, and they performed the job well. The estimator was right on time for the appointment, and he was very thorough and knowledgeable. I checked other movers, and Northstar price was better than others I checked. Yes, I would use NORTHSTAR again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from NorthStar Moving Company
Dear Angie’s List Member, It’s always great to hear that our clients were satisfied with the service we provided them with. At NorthStar, our goal is to move our clients from their old destination to their new destination while assuring our clients that their belongings will be taken care of with the utmost care. By being in the moving profession for over eighteen years, we know the importance of being punctual and efficient. I am glad your move went well. Thank you for taking the time to share your moving experience with us and wish you all the best in your new home! Enjoy your day, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

12/2012
4.0
moving companies
  + -1 more
Very well
Description of Work: Great service. Somewhat expensive but overall a good experience. Professional crew and very helpful. Would recommend.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for sharing your experience with us. As a moving company, we pride ourselves on the great service we strive to provide each and every client with. We appreciate your high recommendations and would love to be your moving company of choice for any future moving needs that may arise. We wish you many great memories in your new home. Take care, Wendy Paola Client Care Manager

11/2012
5.0
moving companies
  + -1 more
They did a good job.
Description of Work: They moved me one home to another. They did some minor packing. They disassembled furniture, then wrapped and packed it. They also wrapped and packed our electronics. They even stopped along away to pick up an appliance I purchased from Home Depot.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

11/2012
3.0
moving companies
  + -1 more
See above
Description of Work: The guys were fine, no complaints there. The truck they showed up in was so old and in disrepair it looked like something jed clampett from the beverly hillbillies would have driven. The wardrobe boxes were also very old and broken down. Basically they were held together with tape.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$600

11/2012
5.0
moving companies
  + -1 more
It went great!!
Description of Work: Movers were on time and very professional. Nothing was broken or damaged in the move. All items were placed as requested. Workers went out of their way to be helpful. This company is not the least expensive in the marketplace, but they did deliver value well worth the money. They started at 9 am and worked non-stop, except for a short lunch break, until 8:30 pm. I would definitely hire them again!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

10/2012
5.0
home & garage organization
  + -1 more
.
Description of Work: Very good experience in every way. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2012
5.0
moving companies
  + -1 more
s
Description of Work: Northstar was great from start to finish. We had a little glitch on the day of the move and it was resolved readily. The workers moved us in high heat, the 90 degree weather that Sunday July 8th was a killer. We were moved in under an hour and a half and i was able to tip the movers and thank them each individually, and i also shook all 3 gentlemen's hands, I highly recommend this company as they are excellent and reliable! It is my pleasure to say that some day, far in the future when we move we will be sure to use Northstar Moving again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2012
5.0
moving companies
  + -1 more
Great. See above.
Description of Work: The Northstar movers were on time, professional and pleasant and the move was completed in a timely manner. I appreciated the coupon discount from Angie's list. Ted and everyone I dealt with on the phone during this move were very helpful and a pleasure to work with. Overall, I was very pleased with the move. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for this great review. It’s awesome to hear that your moving experience was so great. From the first call to the last box delivered by the movers, we want to give you a great moving experience. Being professional, pleasant, and punctual is just a part of that. I hope you’re happy in your new home. Warm Regards, Thea Tindall Client Loyalty Team NorthStarMoving.com

07/2012
5.0
moving companies
  + -1 more
Good work!!
Description of Work: Move Indiana to La.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

05/2012
1.0
moving companies
  + -1 more
HORRIBLE!
Description of Work: I didn't end up using this company because they were so unprofessional and badly behaved. Its a big surprise how they are rated A on Angie's List. 1) From the very start, the customer service professional who I contacted to get my move set up didn't seem interested in my business. 2) I had to call up multiple times to get an estimate, to get the time/date they would come in for the actual move. No one seemed bothered and they didn't call up even once to confirm the move time / date. Just ridiculous! 3) I had made a request to move on Saturday. They give a 3 day window and tell me to call on a Wednesday to see when they would be ready. I call on Wednesday and they say they will come anytime between 8-10 or 12-4 on Thursday even though I had put in a special request. 4) Thursday happens and I wait and wait and wait till 1pm when I finally call them to ask them where they are. They tell me they are on their way and will be there shortly. 5) The driver calls up and says he's brought an 18 wheeler to a residential neighborhood which he cant get to my apartment building so he's going to find a smaller shuttle and charge me for it. I mean come on! 6) 10 mins later he says he is going to try to park the big truck and start the move. He comes down on a one way lane and creates a havoc on the roads. Imagine! Someone should have called the cops. 7) I ask 2 of the movers who are not wearing uniforms who are helping him get out of the one way road why they got this big truck for such a small move and one of them doesn't speak English and the other one says, he was picked off the road. I was shocked! 8) At this point, I wasn't sure if I should do the move or not. I was moving long distance from Seattle to SF and cancelling the move would cost me a bit since my lease was ending in a few days. I decided to give the crew the benefit of the doubt. 9) The driver finally parked the truck and comes up to my apartment to take a look at my stuff. Then he asks me - " Where is this stuff going"? He DIDN'T KNOW WHERE THE STUFF HAD TO GO ONCE IT WAS LOADED. 10) I decided to let this pass.He says he will be back in 15 mins with all the material and will start the move. 30 Minutes pass by and there is no sign of him. I call him up and ask him what happened. He says he DOESN'T HAVE TAPE AND THAT HE NEEDS ME TO DRIVE HIM TO A U-HAUL SO THAT HE CAN BUY TAPE!!! WHAT KIND OF A MOVING COMPANY -A) HIRES PEOPLE OFF THE ROAD TO DO A LONG DISTANCE MOVE?!?B) HIRES A DRIVER WHO DOESN'T KNOW HOW TO DRIVE A TRUCK?!?C) ASKS THE PERSON WHO IS PAYING FOR THE MOVE TO GO AND BUY THEM TAPE ?!??! That's when I lost it and called up the customer service in the HQ and yelled at them. I finally cancelled the move as I refused to let a bunch of thugs touch my stuff and move it across the country. This company is complete garbage. BEWARE of THEIR UNPROFESSIONAL ATTITUDE and the kind of staff they pick. You may be better off using another company. DO NOT GET MISLED BY THE REVIEWS ON ANGIE'S LIST!! THEY ARE NOT WORTH IT!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


04/2012
5.0
moving companies
  + -1 more
Great!
Description of Work: They will move you so fast. It is worth the money and your sanity! They take care of your stuff. If you buy your own boxes it is much cheaper. We had our own boxes and packed ourselves, but they will even pack you if you don't have time. The time we did that it cost $900.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

04/2012
5.0
moving companies
  + -1 more
eally
Description of Work: We called around to a few moving companies and north star was the best priced and had the most positive reviews on angies list. north star moved us from our 2 bedroom house (with stairs) to a larger 3 bedroom home. the workers arrived on time (even ahead of time) and worked quickly. The movers were very professional, courteous and had great attitudes. My husband was really impressed that the movers were very patient in having to disassemble some of the larger/bulkier furniture that wouldn't fit through the door. we are definitely planning to use them for our next move after such a positive experience with North Star.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

12/2011
5.0
moving companies
  + -1 more
Great
Description of Work: Packed and moved all our house hold goods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

09/2011
4.0
moving companies
  + -1 more
did not use their service
Description of Work: estimate on moving

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$6,700

Contact information

2015 W Avenue 140th, San Leandro, CA 94577

http://www.northstarmoving.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Insured

Licensed*

Trade License Number
2970828
Trade License Locale
California
Trade License Authority
FMCSA
Trade License Expiration
01/06/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Home and Garage Organization

FAQ

NorthStar Moving Company is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Yes, NorthStar Moving Company offers free project estimates.
Yes, NorthStar Moving Company offers eco-friendly accreditations.
No, NorthStar Moving Company does not offer a senior discount.
Yes, NorthStar Moving Company offers emergency services.
Yes, NorthStar Moving Company offers warranties.
NorthStar Moving Company offers the following services: Local & Long Distance Moving. Packing & Unpacking. Storage.

Contact information

2015 W Avenue 140th, San Leandro, CA 94577

http://www.northstarmoving.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM