NorthStar Moving Company

Moving Companies, Hauling, Storage,

About us

Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We’re the moving company San Francisco has depended on since 1994. Whether we move you across San Francisco or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company San Francisco chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Local & Long Distance Moving. Packing & Unpacking. Storage.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Photos of past projects

Reviews

4.7860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 801-825 of 860 reviews

Nitya R.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Communication was smooth.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Company
Dear Angie's List Member, Thank you for the kind review! Very truly yours, Lauren Fitzgerald Client Loyalty Team

Ross P.
09/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: They moved the big stuff and all the boxed stuff from Sunnyvale to Mountain View. Now I have to go through all the boxed stuff. (sigh)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Company
Dear Angie's List Member, Thank you for your business. We wish you much luck with the sigh-worthy boxed stuff you're still unpacking! Very truly yours, Lauren Fitzgerald Client Loyalty Team

Ana C.
09/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Packed and moved me. They were on time and very professional. My singular complaint is a scratch on my wood floors where they placed my entertainment center. Other than that it was as pleasant an experience as moving can be. Their booking/support center/office was a joy to work with as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lorraine P.
09/2014
5.0
moving companies
  + -1 more
.
Description of Work: Second time using Northstar to move our home. Very pleased with service and care provided to our belongings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434

James B.
08/2014
5.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: They packed and moved all of my furniture, clothes, etc... from San Francisco to the Palm Springs area. Everything arrived in good condition, all staff were friendly and hard working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. It was our pleasure to assist you with your move from San Francisco to Palm Springs. Palm Springs is a beautiful area. It sounds like the moving process went well and we’re thrilled that you were so impressed with the work of the movers. There’s nothing we’d rather hear from our clients. We wish you nothing but the best in your new city, and we hope to continue to be your moving company of choice in the future. Take care, Lauren Fitzgerald Client Loyalty Team

Reto A.
07/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time out of your day to share your moving experience with us. I’m thrilled everything went so well. We hope you are enjoying your new home and we wish you nothing but the best! Take care, Lauren Fitzgerald Client Loyalty Team

Denise C.
07/2014
3.0
moving companies
  + -1 more
unknown
Description of Work: Receptionist was rude and chewed her lunch in my ear and talked so fast I could talk loud enough or quick enough for her to slow down. |The person who was suppose to come out to give a quote cancelled because he was sick. I went ahead and rescheduled but decided before he arrived to choose a different vendor and he pretty much hung up on me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from NorthStar Moving Company
Dear Angie’s List member, I am sorry to hear that you were left with this impression of our team. It doesn't sound like our usual professional and courteous client loyalty team members to rudely chew while talking on the phone. We always strive to listen to our clients and make sure they have all of their questions answered. As far as hanging up on you during a call, as your onsite estimator, I reviewed my correspondence records and only found a pleasant interchange of emails. Specifically, I noted an email scheduling your onsite estimate on May 8th between 4-6pm, which you agreed to. However, you then wrote to cancel on the same day of the estimate on May 8th at 10:58am saying, “We've made a decision to go with another moving company. I'm sorry. Thank you for taking the time to consider coming out to do an estimate. We won't need to meet tonight.” Our professionalism is very important to us and we just wanted to take the time to clarify any concerns or questions about our team’s responsiveness. Sincerely, Alex Ramirez Onsite Estimator

Denise D.
06/2014
4.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$700

Randall T.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: I needed to get a move into storage executed on short notice. Having worked with other moving companies on previous moves. I was impressed with their ability to get a move scheduled with less than 10 days notice. | |The crew that showed up exactly on time. They were ruthlessly efficient at getting things boxed and onto the truck. At no point in time did I feel like they were being less than cautious with everything from furniture to kitchen items. | |Moving out of an entire 2 story 2 bedroom 1200 SQ foot house was completed stem to stern by a crew of three in approximately 5 1/2 hours. That included a lot of boxing and crating of items. | |While Northstar while not the cheapest option certainly seems to be a "you get what you pay for" option. The value for dollars spent is certainly there. I would use them again for another move.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time out of your day to share your moving experience with us. It sound like everything went smoothly, from start to finish. This is the kind of feedback we aim for. Hearing that they were “ruthlessly efficient’ and that you felt they were extremely careful with your belongings puts a big smile on our face. As a moving company, we understand that your belongings possess both monetary and sentimental value, and we do our best to care for them as we would care for our own. I’m glad we could do just that for you. We hope you are enjoying your new home and hope to continue to be your moving company of choice! Enjoy your day, Lauren Fitzgerald Client Loyalty Team

Bob M.
06/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: To provide context, I used Northstar Moving just one year ago - moving from a 2B/1Ba house to a 2B/1Ba apartment on the 2nd floor about a 5 minute drive away. They were good, worked really fast but maybe a little too fast as they marked up walls-floors. But the overall cost was $500. | |This time around we moved from the 2B/1Ba apartment to a 2B/1Ba house - again 5 minutes away. This time it cost $1,100 and I actually had to stop the movers because I did not want to pay even more. | |To be fair, we had purchased 2-3 Ikea bookshelves since our last move but the cost difference just did not make sense - a 2B/1Ba move less than a mile away with 3 people taking almost 6 hours. | |The crew was actually great - did things like tape bookshelves together inside-out so that the sticky side did not ruin the finish of the shelves - but probably due to my comments the last time around, they meticulously wrapped everything (including wireframe shelves), which just took way too much time. | |I made the cardinal mistake of only getting one quote for a move because I liked/trusted Northstar. I will be more careful next time.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Response from NorthStar Moving Company
Dear Angie’s List Member, We appreciate your taking the time to share your thoughts with the Angie’s List community. Client feedback is something we take very seriously. We obviously took yours to heart before, and we will take it to heart now. We wish you nothing but happiness in your new home. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Gatoff H.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved from CA to Ohio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from NorthStar Moving Company
Dear Angie’s List Member, Wonderful! Thank you for the kind review. It was our pleasure to assist you with your move from California to Ohio. It looks like everything went great! We wish you all the best in your new city, and we look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Fitzgerald Client Loyalty Team

Jennifer P.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: The movers were punctual, hard working, and careful. There were some fees we weren't expecting (tape, for example), but overall we were please and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. Our movers will love to know they were of such help to you during the move. There s nothing we’d rather hear from a client. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Best, Lauren Fitzgerald Client Loyalty Team

olga S.
05/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. I’m glad everything went so well. In the end, we want our clients to walk away from the moving experience happy, so it’s wonderful to know you are. We wish you all the best and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Fitzgerald Client Loyalty Team

Sandra B.
05/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: Move

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Phil S.
05/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Congratulations on your recent move. It looks like everything went great! We hope you are enjoying your new home and wish you all the best! Enjoy your day, Lauren Lustyan Client Loyalty Team

Robert C.
05/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved my furniture (about 1,200 pounds weight) from Northern California to Henderson, NV at minimal costs. They are truly professional mover. Their cost was better than even local movers. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. It sounds like everything went great! This is the kind of feedback we aim for from our clients. Also, I’m happy you found our rates to be so competitive. We hope you are enjoying your new Nevada home and look forward to assisting you in the future, should you move again! Enjoy your day, Lauren Lustyan Client Loyalty Team

Barbara B.
05/2014
1.0
moving companies
  + -1 more
unknown
Description of Work: I called only for what their rates are and possible dates of availability. During the discussion about rates, the woman asked for my email address so that she could send me their rates. I did NOT authorize her to book a date for the move. But I learned two weeks later that their truck would be showing up and to call to confirm! So they actually booked one of the dates that I asked about and had sent a "confirmation" email message that I missed because it did not have their company name in it and looked like spam. I do not like tactics like this so will not ever use them in any future moves.

Rating CategoryRating out of 5
professionalism
1.0


Response from NorthStar Moving Company
Dear Angie’s List Member, My name is Lynn. I’m the representative you spoke with on the phone. I was incredibly surprised to read your review and very disheartened to realize the opinion you've formed about our company. I went back into our computer system to refresh my memory and this is what I found: On Friday, 4-25-14 at 9:47AM, you called the office asking for rates. I gave you our rates for 4 men and a truck. You did not make a moving reservation with us at this time. At 11:23AM on that same day, you called us back and I took your reservation for a move to take place on 5-6-2014. On this phone call, more details were added to the file. For example, you told me you had an upright piano that needed to be moved. Obviously, while we were speaking, a misunderstanding of some kind took place. I would not have made a reservation for you unless I genuinely thought you were moving with us. There is nothing to be gained on our part from scheduling you for a move that you did not request. Where is the value in this supposed strategy of ours? To spend time, diesel, payroll and other expenses to send a truck to your house only to have you send us away, as any reasonable client who did not reserve with us would? The motive you are attributing to us simply makes no sense. I am not saying you are being untruthful. This is obviously your perspective of what happened and you have nothing to gain by falsifying facts. I’m just asking for you to please understand that we, too, have nothing to gain by intentionally reserving a move for you that you had not requested. At the end of the day, reserving your move date was not a “tactic” as you are claiming. I understand that you are upset, but I don’t believe an easily corrected misunderstanding warrants the level of anger you have displayed in this review. This situation is as simple as A, B, C: A. We called you to confirm your move. B. You told us that you did not reserve a move with us. C. We apologized and immediately canceled the reservation during that same phone call. It is that simple. There was no cost to you, but we likely lost business because we had kept a spot on our schedule reserved for your move. We are a very busy company that serves thousands of satisfied clients every year. We do not need to trick customers into choosing our services. I hope that this explanation changes your mind about our intentions, but regardless, I wish you nothing but the best. Yours very truly, Lynn Ben Shimon Client Loyalty Team

Lorraine P.
04/2014
5.0
moving companies
  + -1 more
.
Description of Work: It was a stromy Monday when the team moved us from a 4 bedroom home to a 2 bedroom cottage. Very hard workers with a good attitude. Would recommend Northstar Movers in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us and for the thoughtful recommendation. It sounds like everything went great! We hope you are enjoying your new home and wish you nothing but the best in your future endeavors. Very truly yours, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

JANET O.
04/2014
5.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: I selected Northstar Moving due to price, as well as professionalism of the estimator. (Ron was great!) All my dealings with the company up until the delivery day were great, and I found Northstar to be very responsive and flexible related to my move. | |My only disappointment was on delivery day. The entry stairway walls got very scuffed up during the move, and no wall or floor protection was put in place or even offered. In addition, the movers dropped a couple pieces of furniture. They were antiques. Fortunately undamaged. The movers also left lots of empty cardboard boxes and packing material, rather than taking it away. (In my previous moves the movers removed all packing materials for items they unboxed during the move, and I had expected this from Northstar as well.) | |I would use Northstar again, and would recommend them to others. I just wish I'd known about the box situation and also wish they'd protected my new home a bit better.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for your very kind review. We always appreciate hearing insights from our clients; your opinion is important to us and learning your thoughts allows us to serve you better in the future. We’re thrilled you would use us again; no accolades are better than a repeat client or that client’s recommendation. We will look forward to assisting you again in the future. Very truly yours, Lauren Lustyan

Terri D.
04/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They carefully wrapped my two large pieces of furniture and my bed and mattress set. They protected the carpet and stairs with a covering and they were very efficient with packing everything into the truck. Overall they were efficient and conscientious. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking time out of your day to share your moving experience with us! It sounds like everything went great! As a moving company, we understand that your belongings possess both monetary and sentimental value and do our best to care for them as we would care for our own. I’m glad you felt we did just that! Thank you again for the kind review and recommendation. We wish you nothing but the best! Very truly yours, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Dakota K.
04/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They did a great job consolidating an apartment and two storage units in our move to a townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us! I’m happy to hear everything went so well. In the end, we want our clients to be happy with the work that was done, so I’m thrilled to know that you are. We hope you are enjoying your new home and wish you nothing but the best! Very truly yours, Lauren Lustyan Client Loyalty Team [hyperlink removed]

Lihua H.
04/2014
5.0
moving companies
  + -1 more
pretty good, professional.
Description of Work: moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us. I’m thrilled to hear you were so happy with the outcome of the move and the work of our movers. This is the kind of feedback that we aim for. We hope you are settling in well in your new home and wish you nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Andrea B.
03/2014
5.0
moving companies
  + -1 more
.
Description of Work: We got a quote for our move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from NorthStar Moving Company
Dear Angie's List Member, Thank you for taking the time to share your moving experience with us. It sounds like everything went great! We wish you all the best and hope to continue to be your moving company of choice in the future. Very truly yours, Lauren Lustyan

Elisabeth T.
02/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: This was a Big Deal for $50.00 for $150.00 worth of moving services. They provided moving services. Everything turned out fine. We were very happy with the service. They were friendly to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. It sounds like everything went great! I’m happy to hear you were able to take advantage of the excellent value that the Angie’s List deal offers. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Best Wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Brian G.
12/2013
5.0
moving companies
  + -1 more
Great service.
Description of Work: I purchased a Big Deal from Northstar Moving Company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Company
Dear Angie’s List Member, Great! It’s wonderful that you were able to take advantage of the great value the Angie’s List Deal offers. We wish you all the best! Happy holidays, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Contact information

2015 W Avenue 140th, San Leandro, CA 94577

http://www.northstarmoving.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Insured

Licensed*

Trade License Number
2970828
Trade License Locale
California
Trade License Authority
FMCSA
Trade License Expiration
01/06/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Home and Garage Organization

FAQ

NorthStar Moving Company is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Yes, NorthStar Moving Company offers free project estimates.
Yes, NorthStar Moving Company offers eco-friendly accreditations.
No, NorthStar Moving Company does not offer a senior discount.
Yes, NorthStar Moving Company offers emergency services.
Yes, NorthStar Moving Company offers warranties.
NorthStar Moving Company offers the following services: Local & Long Distance Moving. Packing & Unpacking. Storage.

Contact information

2015 W Avenue 140th, San Leandro, CA 94577

http://www.northstarmoving.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM