Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We’re the moving company San Francisco has depended on since 1994. Whether we move you across San Francisco or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company San Francisco chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Local & Long Distance Moving. Packing & Unpacking. Storage.
I really liked NorthStar and Alex. Very professional. Very prompt and willing to work within my timeline to provide a quote. Also, willing to work with me and listened to my concerns. The quote included storage and full packing. I ended up selecting another vendor - but it was very close.
Description of Work: Came to my place and provided a detailed quote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from NorthStar Moving Company
Dear Angie’s List Member, Congratulations on your recent move! I’m happy we could be of such help to you. Alex, in particular, will be thrilled that you felt he was so accommodating and communicated the details of the move well to you. As a moving company, we understand the importance of communication. It gives our clients piece of mind in knowing their belongings are in safe hands and helps us accommodate any specific requests you may have. We hope you are enjoying your new home and hope to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Scott T.
04/2014
5.0
moving companies
+ -1 more
1st time I've used a moving service where nothing was broken. These guys move lightning fast and a great group of guys as well. Best part about it is no back pain for me. If you're considering a move I would highly recommend contacting Northstar!!
Description of Work: Best move I've ever had!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from NorthStar Moving Company
Dear Angie’s List Member Thank you for taking the time to share your moving experience with us and for the thoughtful recommendation. It sounds like everything went great! We’re happy we could exceed your expectations and alleviate some moving stress. As a moving company, we understand that the moving process can be stressful for our clients and do our best to alleviate that stress, whenever possible. We hope you are enjoying your new home and wish you nothing but the best in the future! Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Latasha K.
04/2014
5.0
moving companies
+ -1 more
Jason and crew were impressively quick and professional. They arrived early in the morning and promptly got to work. Our house was emptied much faster than we expected, and at the destination they were able to unpack and get us set up very quickly. Jason, Rene, Noe, and Gino went above and beyond and were a pleasure to work with. The estimate provided for Northstar's moving services was not the least expensive, but the estimate is given as a "not to exceed" cost, so we knew that we would not go over. Other companies we received estimates from gave rough estimates. In the end, the total cost ended up much lower than the original estimate.
Description of Work: Moved our house from San Jose to Morgan Hill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Congratulations on your recent move. It sounds like everything exceeded your expectations. Jason, Rene, Noe and Gino will all love hearing they could be of such help to you during the moving process and that you had such kind things to say about them. In the end, we want our clients to be happy with the work that was done, so it’s wonderful to know that you are. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice in the future Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Silvia M.
04/2014
5.0
moving companies
+ -1 more
The moving team was very punctual. The person who also assisting me on the phone was extremely nice and mentioned the discount couple on Angie?s list. I wish I could remember her name, unfortunately I am bad with names, but she even followed up after the move to make sure everything went well with the move. The team was fast and very professional
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. I’m thrilled that, from start to finish, you were happy with the entire moving process. As a moving company, we understand the importance of communicating the details of the move with our clients. It give our clients peace of mind knowing their belongings are in safe hands and helps us accommodate any special requests you may have. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Laurie G.
03/2014
5.0
moving companies
+ -1 more
NorthStar moving arrived on time, took great care of my belongings, and were extremely courteous. I will definitely call them again when I move in the future.
Description of Work: NorthStar moving arrived on time, took great care of my belongings, and were extremely courteous. I will definitely call them again when I move in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It sounds like everything went great! I happy to hear you were impressed with the movers and the overall work that was done. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Bin L.
03/2014
5.0
moving companies
+ -1 more
Nemer, Rodelfo, Carlos, and Bruce helped me move my 2 bedroom townhome into 2 storage locations. The whole team was very professional, courteous and worked efficiently! No packing was necessary but they carefully wrapped furniture in shrink wrap. My townhome stairs proved to be no issue for the team!
Description of Work: Relocate to storage & new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from NorthStar Moving Company
Dear Angie’s List Member, Congratulations on your recent move. The movers will love hearing you had such kind words to say about them and the work that was done. In the end, we want our clients to be happy with the overall moving experience, so it’s wonderful to know that you are. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Eric G.
03/2014
5.0
moving companies
+ -1 more
My parents were VERY, VERY happy with NorthStar Moving Company. John and his team were focused, polite and fast. We'll definitely use in the future and will pass on their name to others.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$638.75
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. Hearing that your parents were VERY, VERY happy puts a smile on our face. Nothing makes us happier to hear. We hope your parents are settling in well in their new home and wish you and your family nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
BONNIE M.
03/2014
5.0
moving companies
+ -1 more
The cost was very reasonable after deducting the $150 Angie's List discount. There was a 3 hours minimum for 3 movers and a truck for $140 per hours. COST: $420 + 50 Angie's List Payment - 150 Angie's List Discount = $320 for local move that was less than 5 miles. I would definitely use Northstar Moving Co. again. There were only a couple of minor incidents which were quickly resolved. 1) A small desk was broken and they deducted the damaged from the bill. 2) One of the mover stepped in some dog poop which got walked onto my new floors. Luckily, he did not walk on my rug or carpet, so it was easy to wipe-up and clean.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us and for informing Angie’s List Members of the great value that the Angie’s List deal offers. I’m glad that we were able to resolve your minor incidences. In the end, we want our clients to be happy with the work that was done so it’s wonderful to know that you are. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Charles R.
03/2014
5.0
moving companies
+ -1 more
They did what they said. No damage to shipment. Two days late. On delivery which they deducted $50/day from bill to compensate. Billing process was awkward due to number of people I dealt with but all well in the end.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Maria F.
03/2014
5.0
moving companies, storage units
+ 0 more
It went well. I had no problems with them.
Description of Work: I used Northstar Moving Company to move things from the storage unit and some things from the previous place to the new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the review. I’m happy to hear everything went great and there were no problems during your move. We wish you nothing but the best in your new apartment and hope to continue to be your moving company of choice! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Jane T.
03/2014
5.0
moving companies
+ -1 more
Nemur, Pedro and Carlos were awesome. Even though it was pouring rain for most of the day and they had to dodge our dog who was supervising the move, they were in good spirits, quick, and totally professional the whole time. We would use them again in a heartbeat and would highly recommend them.
Description of Work: They moved us from one house to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$920
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking time out of your day to share your moving experience with us and for the kind recommendation. The movers will love hearing you had such sweet things to say about them and the work that was done. As a moving company, we understand that the moving process can be stressful for our clients, so I’m thrilled we could be of such help. We hope you are enjoying your new home and wish you nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Satya M.
03/2014
5.0
moving companies
+ -1 more
Got a not-to-exceed quote after a detailed walkthrough of the entire house. Very organized and professional. On the day of the move, they showed up on the dot. They worked quickly yet carefully, wrapping everything, handling things gently. The work was a lot more than anticipated but I was covered and they did not charge me more or grumble - just courteous and professional. Alex, Jason and the entire team were just great.
Description of Work: Local move of a 3 bedroom house, fully loaded! Complex move involving disassembly and reassembly of wall-to-wall wcustom cabinets in multiple rooms, besides all the furniture etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It sounds like everything went great! Alex, Jason and the team of movers will all love to hear that they were able to be of such help to you. As a moving company, we understand that your belongings possess both monetary and sentimental value, so we do our best to care for them as we would care for our own. We wish you nothing but the best in your new home and look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Gary A.
03/2014
5.0
moving companies
+ -1 more
Nemer, Rodolfo, Artem, Carlos, and Hauiser were careful and extremely professional. Highly recommended!!
Description of Work: Better than advertised! The best movers we have ever used.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. I’m thrilled to hear the moving experience exceeded your expectations, and I know our movers will appreciate your kind words. In the end, we want our clients to be happy with the work that was done, so it’s wonderful to know that you are! We wish you nothing but the best in your new home and look forward to assisting you in the future, should you move again. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Francine B.
03/2014
5.0
hauling services, moving companies, storage units
+ 1 more
They arrived on time and were very nice/professional. I was very greatful they were able to move us on such short notice.....3-days. Three guys and a truck, with all the wrappings, boxes and tape a girl could ever want. They did a great job! I would recommend them. We have a lot of art work and they handled it all with love. No damages except a few lost screws.... :-)
Description of Work: Site one:Packed the kitchen, disassembled and re-assembled bunk beds. Packed wardrobe. Site two: storage unit- loaded some furniture and boxes Site three: unloaded all; we unpacked the wardrobe boxes as they were brought in.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from NorthStar Moving Company
Dear Angie’s List Member, Great! Thank you for the kind review. It sounds like everything went smoothly! I’m happy to hear we were able to accommodate your need to schedule your move at the last minute. As a moving company, we know that moving can be stressful and sometimes last minute decisions need to be made, so I’m glad we could be of such help to you. We wish you nothing but the best in your new home and we hope to continue to be your moving company of choice in the future. Take care, Lauren Lustyan Client Loyalty Team [removed hyperlink]
Yuan L.
03/2014
5.0
moving companies
+ -1 more
It was a great experience. They showed up at 8:30 and they finished the move in 3 hrs. The movers were very friendly. The deal was very nice.
Description of Work: I bought a big deal for $50 FOR $150 WORTH OF MOVING SERVICES
Rating Category
Rating out of 5
Yes, I recommend this pro
$480
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. I’m happy to hear it went so great! I’m also thrilled you were able to take advantage of the great value the Angie’s List Deal offers. We are happy to help in any way we can. I hope you are enjoying your new home and wish you all the best! Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Angela M C.
03/2014
5.0
moving companies
+ -1 more
Excellent. Very quick. Wonderful service. Jason, Rene and Bidal are an excellent team.
Description of Work: Local move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from NorthStar Moving Company
Dear Angie’s List Member Thank you for sharing your moving experience with us. It sounds like everything went great! Jason, Rene, and Bidal will be very happy to know you had such kind things to say about them. We wish you all the best in your new home and hope to continue to be your moving company of choice. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Rebecca B.
03/2014
2.0
moving companies
+ -1 more
The first move turned out fine. They did a decent job. They did try to get us to pay a parking ticket that they received during the move which was odd. We then used them a second time and that move was not very good. They tried to come on the wrong day originally. They also broke out of our flat screen TVs. Since they did not unwrap the TV on the day, we did not see the damage until later and they were unwilling to do anything about it.
Description of Work: We purchased a Big Deal form them for moving services. We originally had them move our items into a storage unit and then used them again to move the things from the storage unit to our new house.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from NorthStar Moving Company
Dear Angie’s List Member, I’m posting this response as a sort of last ditch effort. After a few pleasant conversations, I have not had any luck getting in touch with you since sending you a claims form. I know that you are extremely busy, but in order to process your claim, I need you to fill out the claims form and return to it to me. Because I do not wish to bother you, I will not be calling you again. If you decide you would still like my help with the claims process, please give me a call at your convenience; I would be more than happy to speak with you. Yours very truly, Wendy Paola
Jere W.
03/2014
5.0
moving companies
+ -1 more
Our belongings were already packed and in storage. Northstar arrived on time to pick it up and did a great job loading it on their truck. They delivered it to our new home as scheduled and did a great job parking the truck in a tight area and unloading and placing the furniture. Northstar employees from the schedulers, driver, and the moving crew were courteous, helpful, and competent. The driver and the crew went above and beyond helping us on the delivering end. We highly recommend Northstar and would use them again.
Description of Work: Moved household from Arizona to California
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It was our pleasure to assist you with you move from Arizona to California. California is a beautiful place to move to. It sounds like-- from the scheduling to the pick-up and delivery-- everything exceeded your expectations. I’m thrilled to hear you were happy with the outcome of the move. We wish you all the best in your new city and hope to continue to be your moving company of choice. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Mark S.
02/2014
5.0
moving companies
+ -1 more
Movers were great, very careful with all of my furniture and belongings. Moved 2 different houses plus a storage unit into one house, and they still got everything done on time and efficiently. I had forgotten to give them the coupon I purchased on Angie's List, and I called the office the next day and they still honored it (refunded me the $150). Perfect in every way!
Description of Work: Moved into 4 bedroom house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. Hearing that your move was “perfect in every way” is a wonderful compliment. There is nothing we’d rather hear from our clients. As a moving company, we understand that moving can be stressful, so I’m thrilled that we were able to alleviate some of that stress. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Jonas B.
02/2014
5.0
moving companies
+ -1 more
NorthStar moving company made our move as smooth as a move can be. They were on time, worked hard and fast, everything arrived in one piece and the cost estimate was accurate. Not sure what else you could ask for!
Description of Work: Movers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It’s wonderful to hear it was “as smooth as a move can be!” We understand that the moving process can be a bit stressful for our clients, so knowing that we were able to help alleviate that stress puts a smile on our face. I hope you are enjoying your new home and we wish you nothing but the best! Best Wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Reza Z.
02/2014
5.0
moving companies
+ -1 more
I called the company to get an estimate for a move as well as some furniture storage. The person who answered the phone gave me some general idea and scheduled a site visit by someone from the company to provide an estimate for the day after. The following day the representative ( Michael) arrived promptly on time and performed a thorough review of the furniture, boxes etc for both the move and the storage. Within 24 hours he sent his estimate. We were very impressed by their professionalism and response so we selected them although we had other estimates in the similar ballpark. The day of the move the movers arrived promptly at 8AM although they had given a window of 8 to 9:00. Tim and his crew who did the packing and the move were very professional and efficient. They did a fantastic job of packing everything and moving faster than expected. I would use this company again.
Description of Work: Moving furniture to a new house as well as storing some furniture and household belongings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for your kind review. It sounds like from the initial coordination of the move to the estimate and the actual move itself everything went smoothly and to your satisfaction. It’s wonderful to hear you felt the movers were professional and efficient. As a moving company, we understand the value of your time and do our best to respect any time constraints you may have. At the end of the day, we want our clients happy with work that was done, so it’s wonderful to know that you are! We wish you all the best in your new home and hope to continue to be your moving company of choice. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Allan O.
01/2014
5.0
moving companies
+ -1 more
The move went very fast. These guys were very professional and efficient. They arrived on time and went to work right away. I was dealing with a troublesome back (that eventually required surgery), so it was a great relief to get this last move done so efficiently.
Description of Work: Moved contents of garage to storage unit - mainly power equipment (i.e., band saw, grinders), hardware loaded on movable carts, and work benches
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for the kind review. I’m thrilled to hear your move went so smoothly and your felt the movers were working so efficiently. As your moving company, we understand the value of your time and always do our best to respect any time constraints you may have. In the end, we want you to be happy with the overall moving process; it’s wonderful to know that you are. We wish you all the best and hope to continue to be your moving company of choice. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
cindy H.
01/2014
5.0
moving companies
+ -1 more
The movers arrived right on time...worked quickly and completed the work under budget and on time!
Description of Work: Move me across town
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for sharing your moving experience with us. It sounds like everything went great. As a moving company, we understand the value of our client’s time and do our best to respect any time constraints you may have. I hope you are enjoying your new home. We look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Michael D.
01/2014
4.0
moving companies
+ -1 more
This was the first time using a mover so i didn't know what to expect. The supplies were expensive, so i was glad to have my stuff already boxed up. It took a longer than i expected taking the bed apart and getting the last of it packed up. Because of that i had to rush the unload and throw everything in a room so i could return to work. Costs were a little higher than expected.
Description of Work: Moved a 2 bedroom house 3 miles away.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from NorthStar Moving Company
Dear Angie’s List Member, I appreciate your review and the insight into your move. We are always willing to reflect on our practices to find ways we can better serve our clients. Thank you for taking the time to share your thoughts. Sincerely, Lauren Lustyan
Cindy K.
01/2014
5.0
moving companies
+ -1 more
This is the 2nd time we used Northstar. The 1st time was back in May 2013, that was a very small move mostly 1 bedroom worth of furniture. We clear out our house earlier and the move was super quick. The new location was less than 5miles away (the total time was less than 3hrs), but since there was a 4hrs minimum we paid for the full 4hrs anyway. Good thing we used Angie list coupon. The Dec 27 2013 move was more involve. I called to schedule on12/23 hope to get anything before the New Year. Jessica was able to find us the last open spot on 12/27. Since we just moved early in the year, they honor the old hourly rate (it went up like 30$/hr!!!). They helped us with furniture, stereos, big TV, boxing up loose items (kitchen, toys shoes etc...) and clothing. The truck called us before they left the office (in Hayward) to give us an estimate time (to south San Jose) and arrived on time (8:15AM). We were very disorganized this time like we "forgot" to ask for the wardrobe boxes until almost all the furniture was loaded onto the truck already. According to Jason (the leader), we had 11boxes!!! They quickly helped us pack the closet up and double check for us in all rooms if we are missing anything. One disappointing thing: they folded our mattress!!! I caught them and I told them they damage the spring inside, is there other way of moving the mattress. They offer to package it up with cardboard boxes (yes, the box cost like 30$). I gladly pay for them, if they have ask me before they folded and tapped the mattress together. That really get me upset!! The first stopped was the condo. They helped set up the dinning table (add the leaf in the middle & place the glass on top) & moved all the boxes to the correct room (l labeled them with different color post-it) . I quickly unload the 11 wardrobe boxes and didn't get charge for "borrowing" them. The 2nd stop was the storage unit down the road. When we got to the place there was other people blocking the exit & gate. Jason told me they have another job in Mountain view afterward but his men still work very carefully and patiently around the other blockage people. They nicely line up boxing and items in our storage unit for us so we can access them easier. It was a full 7hrs work. Later that night, my husband pointed out there was a missing piece of glass in the stereo cabinet. I sent an e-mail to Jessica and didn't hear back until 12/30. She didn't know about the glass and she contacted the dispatch right away. They were able to located the glass in one of their truck and Jason drop it off at our front door (we weren't at home). He carefully propped it up with our doormat & flower pot to make sure it will not break. Very happy with Northstar and will gladly recommend them to any one and use them again any time. One praise: Jason point out to us about a yelp deal ($60 for 90$) and we were about to saved $50 for our 2nd move! One complain: the 2nd move the crews didn't wear any plastic covering on their shoes while the 1st move crews were putting them on before we even mention anything.
Description of Work: Moving & small amount of packing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from NorthStar Moving Company
Dear Angie’s List Member, Thank you for your kind review .We appreciate your business and we appreciate you taking the time to share your experience with this move and your insights. It sounds like from start to finish the move went smoothly. Jessica will be happy to hear that she was of help to you while coordinating your move near the holiday. It was also a pleasure to accommodate you with wardrobe boxes last minute. As your moving company, we always do our best to accommodate your requests. In the end, we want our clients to be happy with the overall moving experience, so it’s wonderful to hear that you were. Jason, in particular, will be thrilled that he was of such help to you I hope all is well in your new home, and we hope to continue to be your moving company of choice. Warm wishes, Lauren Lustyan Client Loyalty Team
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Service Categories
Moving Companies,
Hauling,
Storage,
Home and Garage Organization
FAQ
NorthStar Moving Company is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 6:00 PM
Yes, NorthStar Moving Company offers free project estimates.
Yes, NorthStar Moving Company offers eco-friendly accreditations.
No, NorthStar Moving Company does not offer a senior discount.
Yes, NorthStar Moving Company offers emergency services.
Yes, NorthStar Moving Company offers warranties.
NorthStar Moving Company offers the following services: Local & Long Distance Moving. Packing & Unpacking. Storage.