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SERRANO CLEANING SERVICES

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

We do move out or move in cleaning services. We accept Visa, Master Card, we are IICRC certified and member of the family of BBB.org .

Business highlights

21 years of trusted experience

Services we offer

House cleaning, we do most of the cleaning services inside of the house, when you become costumer on a regular basis we do special request at no charge ( baseboards cleaning, oven cleaning, inside of refrigerator, woodwork frames, etc.) apartment cleaning move out/ in, Windows cleaning, Steam Carpet Cleaning IIRCI CERTIFIED truck mounted equipment Residential & commercial

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-64 of 64 reviews

Natalie F.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne H.
07/2013
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
I found Jose on Angie's List, and have used them three or four times now. I am on a monthly schedule. I continue to be impressed by their punctuality, thoroughness, and professionalism. Highly recommended.
Description of Work: Jose and his team of two cleaned my (relatively small) house. As they had done a couple of times before. And as before, they did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott L.
06/2013
5.0
house cleaning, window cleaning
  + 0 more
They always thoroughly clean kitchen and bathroom surfaces, dust furniture, and mop floors. Plus, they address any special requests we may have. I have allergies and Jose accommodates them by using low-to-no perfumed or strong chemical products. When guests visited, they commented on how truly clean the house was. The hardwood floors were shiny, stainless steel appliances polished, and no phony "clean" smells. Serrano's prices may be a bit more than other companies, but they always do a nice job. We find them trustworthy and easy to communicate with as well. We recently had to move our regular cleaning appointment back a day while a home improvement project finished. A quick text to Jose and he honored the request.
Description of Work: Serrano Cleaning have been cleaning our 1800 sq ft house for two months now. Jose (the owner) leads a team of one to two additional cleaners. They come every other week and work for at least 1.5 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dan K.
06/2013
5.0
house cleaning
  + -1 more
Jose and his crew do a great job cleaning my house. I appreciate that he starts his repeat visits by asking "did we miss anything last time?". Very friendly, always punctual and professional.
Description of Work: Clean house monthly for last several months

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Summer W.
06/2013
5.0
house cleaning
  + -1 more
He and his crew are excellent. They are careful, thorough, and trustworthy. They also ask for feedback because they want to make sure they are providing the quality service you are paying for. I am very pleased with all of them.
Description of Work: Jose and his crew provide house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Gloria T.
05/2013
5.0
carpet cleaners, floor cleaning, house cleaning
  + 1 more
The experience with Serrano Cleaning Services was excellent. They are professional, I like their cleaning work, the cleaning that we requested was done very quickly. I don't like people especially that I don't know in my home and they were able to make me comfortable, they were very business like, they got the work done and left. Because they cleaned so fast, they also cleaned my kitchen ceiling and did not charge me for it. I have used them a couple of times since then and they are coming back on June 7th. I am going to keep them on a regular basis.
Description of Work: I used Serrano Cleaning Services. They cleaned my floors, my kitchen, my bathrooms and the hall way. I have tiled floors and hardwood floors and they just sparkled. I had them do just my floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lydia W.
03/2013
5.0
house cleaning
  + -1 more
Jose and his team provided an excellent service experience. They worked to accommodate my busy schedule. They gave me a very reasonable price and the cleaning exceeded my expectations. The took instructions well. They were courteous. There was a lot of dust on everything, the hanging pictures, lampshades, bookcases, etc. My house is cluttered and they even dusted my knick knacks which past housecleaners chose to ignore. In addition, I have two large dogs who shed on everything. The house was near spotless when they left, which I consider quite a feat. Several days later, the dust has not re-appeared. (I say this because some housecleaners use a feather duster and just scatter the dust evrywhere and I have also seen people shake scatter rugs indoors.) I spot-checked some picture frames and window sills and my dust cloth did not pick up anything. I will be using Serrano as a regular housecleaning service.
Description of Work: Initial deep-cleaning of my very messy 2-story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karin P.
03/2013
5.0
house cleaning
  + -1 more
They came on time cleaned quietly and left. They always ask if the work is acceptable.
Description of Work: I have used Serrano Cleaning services now three times. They come to clean 3.5 bathrooms, my stove and polish my kitchen appliances. The work is excellent, they are very professional and fast. I will continue to use their services though I think they are priced a little high compared to other cleaning services. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cat A.
02/2013
5.0
house cleaning
  + -1 more
He was very, very nice on the phone. When I told him what I needed done, he said they do cleaning, but not moving, even of items just out of the room.
Description of Work: I contacted Serrano to help clear out and clean some rooms that have been used for storage for many years.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Brian B.
01/2013
5.0
house cleaning
  + -1 more
Always on time and work quickly to finish the cleaning in a timely manner. We have two large dogs, so we just needed help to keep up with the constant dirt they bring in. This works great for us, as we were not looking for that deep cleaning for hours. I will continue to use Serrano as they get the job done, and better than expected. Our quote was $80 for 1 1/2 hours with the two men cleaning. Certainly the best deal I have found!
Description of Work: Twice a month cleaning of master bedroom, 2 bathrooms, kitchen, dining room, living room and enclosed patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Louis R.
01/2013
5.0
carpet cleaners, house cleaning
  + 0 more
Overall a good experience with Serrano Cleaning Services.
Description of Work: We were looking for housekeeping services and contacted Jose. He gave a fair estimate for his services so we decided to use his company. He also said he does carpet cleaning so we scheduled an appointment. The process he uses did a great job on our carpet. It had been way too long since our last shampooing and after he was done the carpet looked very nice. Our schedules here at home are very erratic, Jose is ok with working with our time frame. I would recommend you call him if you are looking for housekeeping services or need your carpets shampooed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SEBASTIEN L.
01/2013
5.0
house cleaning
  + -1 more
Jose and Julio turned two filthy bathrooms including shower doors very clean - I was amazed. These guys are professionals in every way.
Description of Work: Cleaning of 2 bathrooms and kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Debra R.
09/2012
5.0
house cleaning
  + -1 more
Jose and Julio performed the cleaning service. They showed up exactly when they said they would and are very professional and courteous. Since this was our first service, the cost was a bit more, but they took their time and did a deep cleaning to get everything sparkling again, so it was very worth it. My shower doors are now sparkling, I'm no longer sneezing all the time (due to my formerly dusty house) and when they left everything smelled fresh and clean. Overall I was very happy with the service. In fact, I have an appointment this Saturday to have all my windows cleaned and have asked Jose to come by on a bi-weekly basis to keep up the cleaning. I highly recommend this service.
Description of Work: General housecleaning, including bathrooms, kitchen, dusting, and vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teri M.
09/2012
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
They did an excellent job! He was very professional and like the fact I could pay with my Visa which most vendors don't use and should since they would have more clientele.
Description of Work: Move-in cleaning services, steam cleaning carpets, window cleaning (in&out), and housing cleaning throughout including base boards. Made it move-in ready.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665

Kim B.
09/2012
5.0
house cleaning
  + -1 more
The cleaning went extremely well. Serrano did a great job cleaning up all the dust and the grime from the previous owners, and they even removed stickers from the bathroom mirror that the previous owners had left for us to deal with. I would recommend this company to family and friends. They were responsive, worked with my schedule, and did a great job. Thanks Jose and team!
Description of Work: We needed last minute house cleaners due to our remodel taking longer than expected. The house was a mess and our original cleaners could not make it because of the timing issue. It was a Wednesday and our move date was the following Saturday, so we were a little desperate. We also had only a very specific window for cleaning available since the clean date and the move date were the same. I found Serrano via Angie's List and sent an inquiry. Jose replied via email within an hour and I called him to discuss next steps. He agreed to work with our schedule and said he could get it done in the window that we had available. He met me on Friday to give a final estimate. I gave him our lock box code and some instructions. He seemed very professional and I felt very comfortable with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ofelia T.
08/2012
5.0
house cleaning, window cleaning
  + 0 more
I reviewed Angie's list for several home cleaning services after a reffered house cleaner had cancelled on me @ the last minute.I contacted several cleaning service companies & no one could accomadate my schedule asap.Very prompt & professional.
Description of Work: Serrano Cleaning Svcs - Jose & Julio did a superb job! They estimated & confirmed cost of services upon arrival.They were very prompt & started working before I arrived. Very professional, quick & respectful of our personal property that hadto moved for cleaning. I highly recommend Serrano Cleaning Services for all your household needs. Ofelia Talavera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike C.
08/2012
5.0
carpet cleaners, house cleaning
  + 0 more
Jose Serrano was very responsive, they were going to be late and he called beforehand to let me know. Our carpets were really dirty and I was very pleased with the results. The carpets fluffed up after they dried and felt soft and clean to the touch. They also do standard house cleaning and I am thinking of contracting with him for monthly service.
Description of Work: Had 3 rooms and a hallway steam cleaned by Serrano Cleaning Services. The rooms were large ones, the living room, family room, and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Theresa K.
07/2012
1.0
house cleaning
  + -1 more
He is more of a janitor. He didn't do well at all and I had to fire him on his second job. The third time around, I told him not to come anymore.
Description of Work: I had him do housecleaning for me twice.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0


Response from SERRANO CLEANING SERVICES
Member Thank you for you review, I'm confuse because the couple times I was at you house you keep compliment all my work and also ask me to clean the tile and windows in the future because you liked my job And after a week you leave a voice mail on my phone that you going out of town for emergency and you will call me in few days. But I really hopping you find the righ house cleaning for your needs in the future. Sincerity Jose S.

Joyce R.
07/2012
5.0
house cleaning
  + -1 more
I left a key for Jose, and he and his associate did the work very quickly. I had met him earlier for the estimate and details of what would be done.
Description of Work: Jose Serrano cleaned a very dirty empty apartment after the tenant moved out. This included windows, plantation blinds, floors, some walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

BART R.
04/2012
5.0
house cleaning
  + -1 more
Jose and his team are very prompt and communicate scheduling every cleaning- whether I initiate change on his schedule drives a change. Good with special request.
Description of Work: House cleaning services and general maintenance and cleaning. Also makes sure our cats do no escape. They come out every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Phyllis R.
04/2012
5.0
carpet cleaners, house cleaning
  + 0 more
Mr.Serrano was recommended by my mother-in-laws, a fastidious housekeeper.He is thoroughly professional, trustworthy, pleasant and efficient.
Description of Work: Cleaning of house top to bottom, as well as occasional window and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Denise B.
04/2012
5.0
house cleaning, window cleaning
  + 0 more
Serrano Cleaning Service is FANTASTIC. When I called for a quote, they responded immediately and came by my house that evening to take a look and give me a quote. I have a small 1 bedroom house (about 1100sf) and they quoted $65 per week. Communication was clear; Jose's English is perfect. The owner, Jose Serrano, and a worker named Jose both come out together each week. I've used them for 3 weeks. They arrive on time each week and the same two people come out. The service has been consistent and thorough. My hardwood floors are shiny and dark; they have them looking better than they ever have!! Fantastic. My house has lots of oversized windows and 3 sliding doors. Every week they clean the inside and outside of my kitchen window and my huge bathroom window. Additionally, they rotate throughout the house and clean the inside & outsides of the other windows each week, as time allows. I am very happy with this service and recommend them without hesitation.
Description of Work: Full house cleaning every week, including window cleaning (some windows every week and others rotated in as time allows... inside & outside). All hardwood floors dusted and polished. All area rugs vacuumed or shook out (as appropriate). Clean all surfaces in bathroom Clean all surfaces in kitchen (even moving every single counter-top appliance). Dust & clean Travertine floors; I pointed out that the travertine needs gentle cleaning due to being a natural stone and he took the direction well (did not get defensive at all). Dust living room, dining room, office, and bedroom. I asked them to be sure not to use furniture polish on my rosewood dining table; Jose said he never uses polish unless asked to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Markus J.
04/2012
5.0
house cleaning, window cleaning
  + 0 more
Jose is fantastic. He is more reliable then anyone we have dealt with in his business. Vary fast, very organizes. Does an impeccable job at a great price we have nothing but praise for him.
Description of Work: House cleaning, occasionl window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ROBIN C.
01/2012
5.0
carpet cleaners
  + -1 more
Jose Serrano is the owner. I pay $170 a visit. They are extremely thorough. It's a great value for the price. They are very trustworthy.
Description of Work: I use Serrano Cleaning Svc every 2 weeks for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

ROBIN C.
09/2011
5.0
carpet cleaners, house cleaning, upholstery cleaning, window cleaning
  + 2 more
He has been cleaning our home for almost a year now. He does much better work for a better price then who we have used before. We have had no complaints and we have been very happy. They do excellent work. We have had our carpets cleaned before by another company, and usually weeks later the stains come back. He uses a different cleaning habit to clean the carpets than what we have seen from other companies, and 5 months later after he cleaned our carpets, they still look great.
Description of Work: They do everything. They clean houses, windows, upholstery, carpets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

4801 Wellington Park Dr, San Jose, CA 95136

http://www.serranocleaningservice.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

SERRANO CLEANING SERVICES is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

SERRANO CLEANING SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SERRANO CLEANING SERVICES offers free project estimates.
No, SERRANO CLEANING SERVICES does not offer eco-friendly accreditations.
No, SERRANO CLEANING SERVICES does not offer a senior discount.
No, SERRANO CLEANING SERVICES does not offer emergency services.
No, SERRANO CLEANING SERVICES does not offer warranties.
SERRANO CLEANING SERVICES offers the following services: House cleaning, we do most of the cleaning services inside of the house, when you become costumer on a regular basis we do special request at no charge ( baseboards cleaning, oven cleaning, inside of refrigerator, woodwork frames, etc.) apartment cleaning move out/ in, Windows cleaning, Steam Carpet Cleaning IIRCI CERTIFIED truck mounted equipment Residential & commercial

Contact information

4801 Wellington Park Dr, San Jose, CA 95136

http://www.serranocleaningservice.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM