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Ribbs Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

About us

R.P.S. Plumbing other known as Ribbs Plumbing Services was started by a fourth generation plumber David Ribbs. David is part of the Ribbs family which has been plumbing in the Silicon Valley since 1927. R.P.S. was started to provide a new high quality plumbing company that Silicon Valley has been missing, and one that wasn't at an outrageous cost to our clients! Quality is the number one concern for this business; from the shiny new trucks to the floor savers on our technicians, feet this is plumbing at its finest! RPS believes there is no other outfit in the valley that can charge the same amount and provide the same quality!! Of course other outfits are cheaper, but you get what you pay for with R.P.S. Plumbing!!!

Business highlights

7 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, drain repair & Installation. Leak Detection Water heater repair and replacement Sewer and drain cleaning Toilet repair or replacement

Services we don't offer

no welling services no shower/bath installations Appliance Installation Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 94 reviews

Linda W.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
Joseph and Ernie made the repairs to our home. They explained every step of the way that they needed to perform and took photos so we could see the damage. They are very professional and we would request them to come back if we need work in the future.
Description of Work: We initially hired to changed bathroom sink faucet and fix drain leak under tub. The leak was a lot more extensive under the house from bathroom to kitchen. The old cast iron drains were in very bad condition - our house is 50 years old. We needed to replace the existing cast iron pipes to eliminate further damage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric H.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Fine. Joseph did the flush and evaluated the status of the water heater.
Description of Work: Water heater flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$69

Hardy H.
09/2017
2.0
plumbing
  + -1 more
I cancelled the work. The zeroed out anything that I owed, and I'm working on getting a refund.
Description of Work: I'm a busy person, so I saw this Groupon discount as a way to hire a plumber to do 2 small tasks (change out a flapper in a toilet AND replace to plugs in the master bath sinks). For the flapper he was going to charge me $89!! For the sink plugs: $240 each!!! By the time he rattled off the estimated total, whatever discount I thought I purchased paled in comparison to what the outrageous price he was charging. I declined any service at all. I told him could DIY this stuff. I just thought $79 for a discount would be worth it, but it's not worth it when they charge like that. I actually asked him, "You're gonna charge me almost a $100 dollars for that flapper?" and he smiled and said, "yeah." Believe me, this plumbing company has built that discount into the prices so they won't feel a thing!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dorothy H.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
It went well. They came on time, did the work, left everything clean and gave the estimates which were comparable to their competitors who I had contacted before.
Description of Work: 1. Clear master bath shower drain 2. Determine if leak from it was a plumbing or caulking issue 3. Clear upstairs bathtub drain and repair/replace the stopper mechanism 4. Give estimate for repair of sprinkler valve 5. Give estimate for replacing the outside faucet handle for the hose 6. Give estimate for repiping the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Scott H.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Great service. Resolved a stubborn draining problem with our tank due to sediment. David was On-time, left the work area clean. Would definitely recommend and hire again.
Description of Work: Water Heater Flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
09/2017
5.0
plumbing
  + -1 more
The Quality of work was great. They were not satisfied until all repairs and installs were completed to our satisfaction.
Description of Work: Kitchen and bathroom plumbing and installing of garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy E.
08/2017
5.0
plumbing
  + -1 more
Great! very professional and helpful
Description of Work: Change water hose for the washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne S.
08/2017
5.0
plumbing
  + -1 more
It went very well. Jordan called to let me know he was on the way, then arrived and evaluated the situation, explaining what needed to be done, got the parts and fixed everything very neatly and efficiently. I used the AL coupon for this job, but the retail prices quoted for the service were what I would have expected had I not had that AL coupon. I would use this provider again for future plumbing issues.
Description of Work: Minor toilet repairs to fix slow filling and whining tank, secure toilet caps and seal with caulk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bibhudutta N.
08/2017
5.0
plumbing, water softeners
  + 0 more
David, Earnie and Jessie worked on the project. They are professional and punctual. They reached on time, inspected and David gave an estimate of price and time. Once we agreed on the price, David and team completed the work in time and even inspected the work entirely. I would use his services again and would definitely recommend him.
Description of Work: Installed a whole house water filter with bypass loop and a bypass for garden hose. Also repaired a gas leak under the gas cooktop in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Margaret T.
08/2017
5.0
plumbing
  + -1 more
It went very well. The technician went with me to Home Deport to exchange the garbage disposal which I had purchased and which was too big. He then installed the right one promptly.
Description of Work: A garbage disposal had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ribbs Plumbing Services
Hi there!! Thank you so much for taking the time to leave a review!! I'm glad to hear that our technicians went out of the way to help you get the right materials so you could get the job taken care of right away!! we look forward to hearing from you again and hope that you will refer your friends and family to RPS!!

John S.
07/2017
4.0
plumbing
  + -1 more
It went well, the only issue was some minor demo items were left on floor, also had requested additional work, and was told they would get back to me but never did.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Ribbs Plumbing Services
Hi [Member Name Removed]!! I really appreciate that you took the time to write this review!! The technician that was at your home is actually no longer an employee with us, and part of it had to do with lack of communication!! I truly apologize for the mess you were left with and lack of communication regarding the additional items you were asking for!! We will definitely be in touch to see if one of the lead technicians can follow up and help you with anything ok?!! Thank you again, have a great day!

Vicki S.
07/2017
5.0
plumbing
  + -1 more
Jordan showed up right on time and quickly discovered the problems was calcium buildup from the hard water in the area. He got the hot water flowing again and replaced old, caked up hoses and had me set to go in short order. He handled the job efficiently and professionally. I would highly recommend this team to others and will call on them again when I need plumbing experts.
Description of Work: I'm very pleased with Jordan and the service I received from RPS Premier Services Plumbing. I discovered that hot water wasn't flowing into my washing machine and couldn't figure out why. Finding RPS on Angie's List, with great reviews there and on Yelp, I decided to give them a try. It was easy to schedule an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Ribbs Plumbing Services
Thank you so much for taking the time to leave a review about RPS and Jordan! We really appreciate hearing about your experience as well as knowing that you would recommend us to your friends and family!! We hope to hear from you again!! Thank You!

michael C.
07/2017
5.0
plumbing
  + -1 more
David did a wonderful job. very happy with the work he did and would hire them again.
Description of Work: waste line would not drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ribbs Plumbing Services
Hi there, thank you so much for taking the time to leave us a review! We really enjoy hearing all client feedback and knowing that you would hire us again because they did a great job, is the best part!! Thank you again!!

Mithun D.
07/2017
1.0
plumbing
  + -1 more
Purchased a deal ($79 for $200 credit), set up an appointment for this morning. I have been trying to reach them since morning as I was told they would call me an hour or two before the appointment. I have called 5 times so far, and no one responds to the phone call. I thought I would give them the benefit of doubt since I have an appointment and expected them to show up . It is now 25 minutes past the appointment time., I have cancelled my deal and will call a regular plumber and pay full price. Already wasted half a day from work waiting for these guys.
Description of Work: General Plumbing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Ribbs Plumbing Services
Hello. Sorry for the inconvenience we may have caused. It appears there may have been a technically error on our system we use to input clients. Your appointment was not ok schedule. We have contacted the team that designs our software and advised of the error it had made. we strive to be the best and errors like this don't show how we really service our clients. We would like to honor the $200.00 credit even tho you canceled to attempt to make up. Please call directly to the field advisor David to honor this deal (408)667-1242 he has been advised of this error.

Terry Y.
06/2017
5.0
drain cleaning
  + -1 more
Jessie did a good job to unclog the shower drain in fifteen minutes. He was very professional and friendly. He took time to describe the problem and provide solution.
Description of Work: Need to unclog the shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ERIKA AND DAVE S.
06/2017
5.0
plumbing
  + -1 more
We had water leaking from under the kitchen sink overnight and awoke to water all over our hardwood floor. After shutting off the water we called R.P.S. and Jordan & Jessie were at the house within a couple of hours. He explained that it was just a faulty valve and he replaced the kitchen one as well as another in the bathroom. Jordan then did a whole house inspection and found there was an issue where our sewer pipes were leaking. We had recently moved into the home and knew there was some issue from the inspection report, but had not had it looked at yet. Jordan video'd the leak on his phone (as he was under the house) to show me and made a recommendation to replace all of the sewer piping. The price was fair and it was clear Jordan was being very honest about the need (given the inspection report and video) and he and Jessie immediately went to work. As this was a Friday, Jordan came back by himself over the weekend to keep the job moving along. Jordan was very professional and respectful of me and my family during the whole process as were all the people that came to work on the job. In addition, he consistently kept me updated on the progress and let me know when he was leaving for additional parts and when I could expect him back. He was very knowledgeable and it was clear he took pride in his work. I would definitely recommend him to others.
Description of Work: Leaking kitchen and sewer pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Ivka C.
06/2017
5.0
plumbing
  + -1 more
perfectly, came right away for estimate, and right on time for appointment. Job done
Description of Work: Faucet in kitchen put in, and dishwasher return replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Peter P.
06/2017
5.0
plumbing
  + -1 more
Excellent job, very professional and on time.
Description of Work: Replace an outside valve used to fill the pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sree N.
06/2017
5.0
plumbing
  + -1 more
Great service, courteous, professional and awesome warranty of 5 years!
Description of Work: Install kitchen faucet,exterior faucet. Exterior pipe replacement& pressure gauge replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sree N.
06/2017
5.0
plumbing
  + -1 more
Jordan did an excellent job. A very polite , enthusiastic and hardworking young man.Takes pride in his work and very honest.
Description of Work: Garbage disposal unit replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ursula W.
06/2017
3.0
plumbing
  + -1 more
The worker for the kitchen faucet did a fine job. To install the shower valve an opening was made in the wall behind it. The repair was very good. But our main concern the shower valve was not installed correctly. When we pointed it out instead of fixing it the water temperature was lowered.
Description of Work: The work was very expensive. A new shower valve seems to be upside down. The water is very hot. They did not want to fix the valve instead turned the water heater down. We got a little lower price from the manager, but paid for it with tricks, like turning the laundry faucet off. The worker who installed the kitchen faucet did a fine job.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$1,800

Kelly K.
06/2017
5.0
plumbing
  + -1 more
It was awesome. I called and they came right over. After a lunch break he came back with all the supplies and went Way over and above making things work in an old Willow Glen home. Great experience and very helpful and honest.
Description of Work: Needed to get a fridge hooked up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
06/2017
5.0
plumbing
  + -1 more
He showed up on time as promised, accurately quoted his cost and time and did a professional clean install. He had the right tools for the job, a sensor to locate the pipe exactly to know where to dig, and pneumatic tools for digging, etc. His price was better than all the others I checked. I will definitely be using his services again.
Description of Work: I originally hired David to install a house sewer clean out. From the start to the finish he was a pro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dan R.
04/2017
5.0
plumbing
  + -1 more
Ribbs arrived on time and was very professional. They efficiently performed the repair work necessary. They were very careful protect the work areas and left them very clean. They performed a complementary inspection of the crawlspace and made recommendations.
Description of Work: Toilet fill valve and flapper, toilet reset, sink leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ann E.
04/2017
5.0
plumbing
  + -1 more
They did a beautiful job. Very nice to have around, I will recommend them to everybody.
Description of Work: Repipe Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2912 DAYLIGHT WAY, San Jose, CA 95111

http://www.ribbspremierservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1023081
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Ribbs Plumbing Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Ribbs Plumbing Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ribbs Plumbing Services offers free project estimates.
No, Ribbs Plumbing Services does not offer eco-friendly accreditations.
Yes, Ribbs Plumbing Services offers a 5% senior discount.
Yes, Ribbs Plumbing Services offers emergency services.
Yes, Ribbs Plumbing Services offers warranties.
Ribbs Plumbing Services offers the following services: Plumbing, drain repair & Installation. Leak Detection Water heater repair and replacement Sewer and drain cleaning Toilet repair or replacement
no welling services no shower/bath installations Appliance Installation Services

Contact information

2912 DAYLIGHT WAY, San Jose, CA 95111

http://www.ribbspremierservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM