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Rescue Rooter of Bay Area South - 8128

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Rescue Rooter® is a nationwide company that provides exceptional plumbing, sewer and drain services to homes and businesses through our network of local professionals. Additional phone - (408) 982-0407, (408) 385-6690, (650) 494-7368, (888) 762-7752. Additional fax - (408) 982-0413. Additional DBA - ARS, American Residential Services, Rescue Rooter. Additional contact name - Steve Torres.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Cleaning, Drain Cleaning, Sewer Cleaning & Repairs. Water Heaters.

Services we don't offer

HVAC, Electrical & Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.463 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
35%
4
21%
3
5%
2
21%
1
19%


Rating CategoryRating out of 5
quality
3.9
value
3.1
professionalism
3.7
responsiveness
4.0
punctuality
4.1
Showing 51-63 of 63 reviews

William H.
03/2017
4.0
plumbing
  + -1 more
good..work done
Description of Work: unplug drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Rescue Rooter of Bay Area South - 8128
[Member Name Removed], thank you for sharing your experience. Rescue Rooter strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Rescue Rooter!

john F.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Singh and his apprentice did a great job, overcoming some tough obstacles.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lori H.
08/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Kikue M R.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Sheeba G.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had blocked drains. The tech came and checked the clean-outs first. The blockage was in the portion of the pipe managed by the city. He did not charge me anything since no service was performaed. I have used them in the past to install a clean-out and have been happy with the service

Rating CategoryRating out of 5
quality
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Rescue Rooter of Bay Area South - 8128
Ms. [member name removed], Thank you for sharing your feedback. We are so pleased to hear about your experience with our company. Should you need further assistance in the future, please don't hesitate to call. Thank you for choosing Rescue Rooter! Rescue Rooter Customer Relations 866-803-0879

Rebecca K.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the P-traps in two bathroom sinks next to each other. Two plumbers came. They quoted a price and a certain number of hours, and I assumed that the job was twice that number of man-hours. When I accepted the job one of the plumbers left. I felt taken advantage of. |I eventually called their headquarters and told them that I thought I should pay a reasonable price per man-hour, plus a reserve of 20% for the jobs which go badly, and after some argument they agreed to return the overcharge of about 40% .

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,700

Response from Rescue Rooter of Bay Area South - 8128
[Member Name Removed] Thank you for sharing your experience. Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. We truly appreciate you allowing us to work with you to on finding an amicable resolution. We are a 100% customer satisfaction company, and encourage you to reach out to us if there is anything further you wish to discuss. Our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, Rescue Rooter Customer Relations 866-803-0879

Kathleen B.
03/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: repaired break in sewer. considerable conflict about scope of work. |about half way done I offered to pay half. they finally finished |as I had requested.

Rating CategoryRating out of 5
quality
3.0
punctuality
3.0

$6,000

Response from Rescue Rooter of Bay Area South - 8128
Ms. [removed member name], Thank you for taking time to share your experience. Rescue Rooter strives to provide each customer with an exceptional service experience. We apologize if we were unable to do so in this situation. One of our Customer Relations team members will be contacting you to address your concerns, however, if you would rather call in at your convenience, the Corporate Customer Relations number is 866-803-0879.

Mark S.
09/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: We started to use Rescue Rooter in 2001 when another well-known plumbing service could not complete the job and recommended Rescue Rooter. Rescue Rooter has been to our home in 2001, 2006, 2010 and 2013 to clean the same drain pipes. Their service is very good but their prices seem high to us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Kathryn C.
05/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: It went well they repaired the line and washer now drains, they had to repair the drains to kitchen sink and laundry room. Repairs took them up to the main drain under house. They also had to pump out the crawl space under house due to rusted pipe. Repairs went well and all is well. Thanks Rescue Rooter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,800

James B.
03/2014
5.0
plumbing
  + -1 more
It went well.
Description of Work: Called them to clean out roots in a greywater line. After investigating with a camera and with consultation, they built a bypass (thus avoiding breaking up the garage floor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Michael K.
06/2008
5.0
water heater repair
  + -1 more
I give the guy an A!
Description of Work: I had to have a new water heater put in, the guy who came was rather quick about it. Although he had to go get a part, he got it done and he showed me the ins and outs of how it worked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

SHERI W.
11/2004
5.0
plumbing, drain cleaning
  + 0 more
THEY DID A GREAT JOB WITH THE DRAIN CLEARING--THE WORKMAN EVEN TOOK OFF HIS SHOES BEFORE HE HAD TO WALK ACROSS MY CARPET.
Description of Work: CLEARED THE DRAIN WHEN MY WASHING MACHINE BACKED UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES C.
11/2004
2.0
water heater repair
  + -1 more
THE PLUMBER WAS NOT ON TIME, I FEEL I WAS OVERCHARGED, AND THE TECHNICIAN WAS NOT EXPERIENCED, HE NEEDED ANOTHER PERSON TO ASSIST HIM.
Description of Work: FIXING A WATER HEATER LEAK AND REPLACEMENT.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$807.5
    • 1
    • 2
    • 3(current)

Contact information

2305 Paragon Dr, San Jose, CA 95131

RescueRooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Appliance Repair,
Appliance Repair - Small

FAQ

Rescue Rooter of Bay Area South - 8128 is currently rated 3.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rescue Rooter of Bay Area South - 8128 accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Rescue Rooter of Bay Area South - 8128 does not offer free project estimates.
No, Rescue Rooter of Bay Area South - 8128 does not offer eco-friendly accreditations.
No, Rescue Rooter of Bay Area South - 8128 does not offer a senior discount.
Yes, Rescue Rooter of Bay Area South - 8128 offers emergency services.
No, Rescue Rooter of Bay Area South - 8128 does not offer warranties.
Rescue Rooter of Bay Area South - 8128 offers the following services: Plumbing Cleaning, Drain Cleaning, Sewer Cleaning & Repairs. Water Heaters.
HVAC, Electrical & Appliance Repair.

Contact information

2305 Paragon Dr, San Jose, CA 95131

RescueRooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day