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Planet Orange

Pest Control

About us

Planet Orange was established as a sustainable friendly pest control and termite company. Headquartered in San Jose, CA, they serve the greater Bay Area (Napa to Monterey). Known as the innovators and leaders in botanical plant-based treatments for termites, including orange oil, their products are people and pet-friendly. They are only one of two companies in CA to offer new non-drilling subterranean termite treatments and offer Bluetooth solutions for rodent monitoring. They provide a broad range of green services (GreenPro Certified) to protect the home. From termites to spiders, ants, rodents, cockroaches, bed bugs, yellow jackets, and silverfish, they provide effective eco-friendly solutions. Planet Orange was voted 2013 Small Business of the Year by the San Jose Silicon Valley Chamber. They also have an A+ rating with the Better Business Bureau. Their approach and products have earned them the trust of the San Francisco Giants, the San Jose Sharks, Stanford Athletics, and the San Jose Earthquakes.

Business highlights

15 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.

Services we don't offer

squirrels, raccoons, opossum, moles, snakes, bees

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
8%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 476-500 of 525 reviews

Anntoinette F.
10/2014
1.0
pest control
  + -1 more
unknown
Description of Work: We called them and were told that the technician that services our area comes out once a month. Our information was suppose to be given to the technician. There was no follow up and they never contacted us. I need a service I can count on. If I can't get a simple call, then I can't trust that they will show up or even do the job they are being paid to do.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Planet Orange
(Member name removed), I am absolutely saddened by your review. We actually service the Danville area 2-3 times per week, so I have to ask the question - are you sure you contacted Planet Orange? Unfortunately, if no service was paid for, I do not have an account built for you and cannot reach out to you to try to resolve. Please contact me directly at 408-792-6506 so I can resolve. I KNOW we can make this right for you. Scott

Bassem A.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

deborah B.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Got rid of all the ants and spiders with natural orange/cloves or whatever it was it smelled good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Camilla N.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie E.
10/2014
1.0
pest control
  + -1 more
unknown
Description of Work: I guess he sprayed outside. I wanted to talk with him about further services but he just left and left a receipt in my mailbox.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$110

Response from Planet Orange
[removed member name], I am certainly sorry this is the experience you had with Planet Orange and we were not able to speak when I called. However, I am certainly willing to speak again to make things right.

Isabella F.
10/2014
5.0
pest control
  + -1 more
Ants were gone in one week!
Description of Work: Sprayed for ants

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

William B.
10/2014
4.0
pest control
  + -1 more
unknown
Description of Work: I called for ant and spider service. While I was pleased with the ants going away, the spiders did not fully go away even after the second spraying. Great customer service and exterminator was awesome, very friendly and punctual.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kayi L.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Contacted me the day after I purchased the Big Deal coupon. Good communication. I ended up not using them because I no longer needed the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard H.
09/2014
4.0
pest control
  + -1 more
good
Description of Work: On time service to exterminate wasps

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rita W.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Service was provided for an ant infestation. The representative was very informative not only about the product, but knowledgeable about the behavior of ants. Although the majority of the infestation was taken care of on the first visit, it was necessary to schedule a second application to be completely rid of the ants. Overall, am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Did a thorough examination of my house for termite damage, and sent a comprehensive report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: darwin was excellent! went above and beyond to take care of our needs! planet orange is a good comapny

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisabeth W.
08/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
4.0

Yes, I recommend this pro

Scott B.
08/2014
1.0
pest control
  + -1 more
unknown
Description of Work: Never showed up for confirmed appointments. Never called. Never apologized. This happened on two occasions.
Rating CategoryRating out of 5

Cynthia H.
08/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Planet Orange helped with rodent control. The people were very kind, both on the phone and in person. We did have a new person, however, while with great energy and responsiveness, he lacked the appropriate equipment and was just learning how to do the job. I'm sure he will be skilled and highly competent in time, but Planet Orange might want to have people work in pairs who are still being trained. We are grateful for the work!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Ronald M.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Whole house drill and treat for subterranean termites. Inspector did a comprehensive inspection from attic to crawl space to exterior perimeter of house. Treatment crew did a thorough job, and left exterior nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Barbara M.
08/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Spray for ants inside and outside the house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kathleen H.
08/2014
5.0
pest control
  + -1 more
Quick and efficient.
Description of Work: sprayed, consulted with owner (me) and also with tenants. Gave tenants advice on follow through.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Pat R.
07/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Treated house for drywood termites. Arrived much later for Inspection than advised and did not call. Also later than scheduled for actual work, but they did call to advise this time. Later found out that Inspector works on commission and the price is negotiable. Wish I'd known. |Overall I was happy with Planet Orange and would use them again. Personnel pleasant and professional. No muss no fuss !!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,475

Julie M.
07/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill M.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Complete inspection including attic, inside the house, under the house and outside perimeter. All details of the findings and recommendations were discussed once the inspection concluded. The inspector was very professional and knowledgeable. He welcomed questions and answered all in an easy-going manner. It was determined that we did not need to tent the house but could deal with the termites using a couple of different chemicals (non-hazardous to humans/animals). The technicians who came to treat the house were also very professional and thorough. They explained everything they were about to do and asked if we had questions. Entire procedure took approx 4 hours and we were able to be in the house while the chemicals were applied. I would highly recommend this company and the personnel performing the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ben D.
07/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stella K.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: treated for sub-terranean and dry wood termites

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Rachael K.
06/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Inspection free |Termites under house and around outside permanent pump house |Main ceiling beams |Kitchen floor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,700

Linda L.
06/2014
5.0
pest control
  + -1 more
.
Description of Work: Sprayed for amts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5637
Trade License Locale
California
Trade License Authority
California Structural Pest Control Board
Trade License Expiration
06/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Planet Orange is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Planet Orange accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Planet Orange offers free project estimates.
Yes, Planet Orange offers eco-friendly accreditations.
No, Planet Orange does not offer a senior discount.
No, Planet Orange does not offer emergency services.
Yes, Planet Orange offers warranties.
Planet Orange offers the following services: Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.
squirrels, raccoons, opossum, moles, snakes, bees

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM