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Planet Orange

Pest Control

About us

Planet Orange was established as a sustainable friendly pest control and termite company. Headquartered in San Jose, CA, they serve the greater Bay Area (Napa to Monterey). Known as the innovators and leaders in botanical plant-based treatments for termites, including orange oil, their products are people and pet-friendly. They are only one of two companies in CA to offer new non-drilling subterranean termite treatments and offer Bluetooth solutions for rodent monitoring. They provide a broad range of green services (GreenPro Certified) to protect the home. From termites to spiders, ants, rodents, cockroaches, bed bugs, yellow jackets, and silverfish, they provide effective eco-friendly solutions. Planet Orange was voted 2013 Small Business of the Year by the San Jose Silicon Valley Chamber. They also have an A+ rating with the Better Business Bureau. Their approach and products have earned them the trust of the San Francisco Giants, the San Jose Sharks, Stanford Athletics, and the San Jose Earthquakes.

Business highlights

15 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.

Services we don't offer

squirrels, raccoons, opossum, moles, snakes, bees

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
8%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 525 reviews

Shakia Z.
01/2021
5.0
pest control
  + -1 more
Planet Orange is a very great company for termite control. I have been a customer for more than 5 years now. Because of their great service and treatment of termites, I still have a good house to live in. There are no more termites in the areas after they did the treatment. I have a three-story house. Some areas were very difficult to reach, but they found a way to do the treatment anyway. Planet Orange is the company you can count on for taking care of your home that has termites. I will highly recommend it to all the people I know!
Description of Work: termites control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter S.
10/2020
5.0
pest control
  + -1 more
Showed up as scheduled in the timeframe. They did a decent job finding the source instead of just spraying. This made a difference .
Description of Work: control of ants

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tanja A.
10/2020
5.0
pest control, insulation
  + 0 more
I like the low toxic solutions / options. The ants reacted to the treatment and then begin to die / go away. A continual process, but glad the ants are gone for now.
Description of Work: General ant control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Clare D.
05/2020
5.0
pest control
  + -1 more
These are crafty little creatures. It was a small process, but tracking and trapping and plugging a few entry points...all has been good.
Description of Work: Mice Gross horrible mice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Sue H.
08/2019
5.0
pest control
  + -1 more
Two sprays and ants have significantly been reduced to almost nothing. A combination of botanical and low toxic solution to create a no ant zone. Awesome!! Office and tech was really nice and understanding.
Description of Work: Ant control eradication

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Dave P.
05/2019
5.0
pest control
  + -1 more
The inspector did a thorough inspection of the property and did a good job explaining what he was looking for and explaining minor problems he found. Excellent communication.
Description of Work: termite inspection for 3-unit condo building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lynne J.
04/2019
5.0
pest control
  + -1 more
Plant Orange staff were great. For both the inspection and service appointments, they were punctual, thorough, fully explained what and why they were doing things, cleaned up after themselves, friendly, and professional
Description of Work: Inspection and preventative measure for termites

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Sunny P.
03/2019
5.0
pest control
  + -1 more
I had an ant invasion. I contacted Planet Orange about this and came out and used low toxic (and botanical) solution to rid my home of ants. It took a couple of days to see results...which they said it would. They could me once a month and I have had no issues since. Very happy with service and results.
Description of Work: Ants. Lots of ants

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gikku G.
02/2019
5.0
pest control
  + -1 more
Pesky little critters kept coming to my kitchen. Planet orange came to the rescue with eco friendly solution and killed them...very nice
Description of Work: Ant removel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bob B.
10/2018
5.0
pest control
  + -1 more
Never a good thing to have these pests around, but Planet Orange did a great job in sealing up my home and giving me pointers to help keep them away. They have a lot of stops each day, so sometimes if you have a later stop, they run a little late. However, I have always received a calll when this happens so I am keep in the loop to plan my time. Six months in and the rodents are nonexistent...yay! And all done with traps and plugging holes and other access points.
Description of Work: Rodent trapping and roaches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

Daniel Y.
10/2018
5.0
pest control
  + -1 more
This is a long overdue review, but one that I need to post. I have had Planet Orange for 8 months now...what a difference! The first month is a set up treatment where they do a lot of clean up and prep work. After that, monthly maintence and a service call if something flares up. The techs who come out are great. I get an advance confirmation and then a call from the tech the day of service. I love the natural approach to pest control...it sometimes takes a little longer, worth it for me. The stuff does work though. I could not imagine a better choice.
Description of Work: Monthly pest control for ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Clare D.
10/2018
5.0
pest control
  + -1 more
Recently moved to a new home and took Planet Orange with me. Started off with an initial treatment as well as some exlcusion work with the garage door and some vents. A few filled holes around the shed for good measure added to the work to keep little pests out of the places I don't want them! Super consistent over the years - I keep coming back. The techs continue to be respectful and courteous (which is great). The staff is easy to deal with as well. A very happy customer!!!
Description of Work: Monthly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Omar N.
10/2018
5.0
pest control
  + -1 more
Wow...that was fast. I called late on Friday and will have service monday morning. May was great at explaining things and answering questions. I am happy to rest easy and know there is help on the way. Thanks for your cheery disposition.
Description of Work: Ant and general pest treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

joey T.
10/2018
5.0
pest control
  + -1 more
super easy to schedule and friendly staff. I needed a follow up inspection to make sure all good and they completed for me. very good experience.
Description of Work: termites in living room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Patricia T.
07/2018
5.0
pest control
  + -1 more
Very well. Workers arrived on time and finished on time. They explained the procedure and quickly went to work. I would recommend them to friends and would hire them again.
Description of Work: termite procedure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
06/2018
2.0
pest control
  + -1 more
Inspector seemed annoyed by request. Said gnats were to be expected in our area...fair enough. He then inspected our furnace room and said we have an active termite infestation and we should get treatment immediately. Since we bought the house less than 4 years ago (termite inspection required), I decided to get another opinion. I had two other inspectors (from two different companies) come out and both stated there was no evidence of active termites. I now believe the Planet Orange inspector was hoping for an easy commission on a few thousand dollar bid.
Description of Work: I requested an inspection because of small gnat-like bugs in my kitchen.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Planet Orange
[Member Name Removed], I read your review and did some follow-up regarding the inspector, etc. You are correct - Enrique did not conduct himself in an appropriate manner. In fact, as part of our regular follow-up with customers to ensure we meet expectations, we identified similar issues with this inspector prior to receiving this review. He was addressed and provided a suspension related to unprofessional conduct. There remain items in place to help ensure this inspector (and identify any other employee who are not professional in the field) are monitored to the best of our ability. Your feedback certainly did not fall on deaf ears and I apologize we did not identify this behavior prior to your experience with the inspector. Regarding the termite finding, I am certainly willing to send out our lead inspector if you would like to have him review the area for subterranean termites (type of termite the original inspector identified). However, it seems as though you have had a couple of other licensed inspectors and are satisfied with the eventual outcome. Most Sincerely, Scott

Mel M.
05/2018
5.0
pest control
  + -1 more
the scheduling was great and easy. basic questions to gather info to help inspector as much as possible. the treatment crew was great. they arrived 30 mins late, but did call. they were clean am professional and did a thorough job. happy with the process and result of the inspection.
Description of Work: bad little bugs called termites invaded my home. I had an inspection and treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,950

judith W.
05/2018
5.0
pest control
  + -1 more
last minute inspection space in prep for home sale. a life saver as we are closing quick. I called ad had someone the next day....not always the case, but for me it was a real big deal they could make it work.
Description of Work: termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Courtney B.
04/2018
5.0
pest control
  + -1 more
Excellent! Within a few days we saw lots of dead or dying roaches and after 2 weeks we don't see them at all or evidence they were there. Our technician, Saul, was very knowledgeable and patient with all of our questions. He used a plant base spray on the outside and inside of the house and also applied gel bait in all of the cabinets. The glue traps were set up so he can see how bad our infestation is during our next monthly treatment. I wish we had called Planet Orange sooner!
Description of Work: Treatment for roaches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jasper C.
02/2018
5.0
pest control
  + -1 more
They showed up on time and went to work and completed the job in 3 hours.
Description of Work: Termite Treatment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian W.
02/2018
2.0
pest control
  + -1 more
Poor & Rude customer service after several months. Service tech did not knock on the door when he visited the house and the interior needed spraying. Went outside and saw that the exterior was treated, then called the office to have them send the tech back to the house but they said NO, and were very RUDE. Time to find another company...
Description of Work: Pest control Ants, Spiders, Roaches, Silverfish

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$999

Marcia Q.
01/2018
5.0
pest control
  + -1 more
Everyone in the company was responsive and responsible. Folks showed up on time, were respectful of our property, gave clear advice. We would not hesitate to hire again.
Description of Work: Termite inspection and localized treatment for infestations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
10/2017
5.0
pest control
  + -1 more
Scheduled the inspection. I was called the day before to verify and notified on the day that he was on the way. The inspector showed up on time. He explained in detail what he was going to do. He did it. He explained and showed me afterwards what he found and where. We scheduled the treatment immediately. He told me what I needed to do in preparation for the treatment, stuff I needed to move, so the techs could get to work immediately upon arrival. The treatment was essentially a repeat of the inspection. They were prepared, knew what needed to be done and where, did it, and went away. No mess, no cleanup. Easy-peasey, as the saying goes.
Description of Work: Inspection for both damp and dry wood termites and treatment in areas with evidence of current or recent activity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

TERRY L.
10/2017
5.0
pest control
  + -1 more
It was covered under warranty and it was free. It went fine. They just came out and sprayed. It was free so you can't beat the price. They took care of the problem. They did it quickly and it didn't cost a penny.
Description of Work: They provided termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRY L.
10/2017
5.0
pest control
  + -1 more
They were prompt. They did a thorough job. They showed up to work everyday. They were very time efficient.
Description of Work: They repaired some dry wood damage outside the house. The eaves and pergola were rotted and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5637
Trade License Locale
California
Trade License Authority
California Structural Pest Control Board
Trade License Expiration
06/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Planet Orange is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Planet Orange accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Planet Orange offers free project estimates.
Yes, Planet Orange offers eco-friendly accreditations.
No, Planet Orange does not offer a senior discount.
No, Planet Orange does not offer emergency services.
Yes, Planet Orange offers warranties.
Planet Orange offers the following services: Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.
squirrels, raccoons, opossum, moles, snakes, bees

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM