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Planet Orange

Pest Control

About us

Planet Orange was established as a sustainable friendly pest control and termite company. Headquartered in San Jose, CA, they serve the greater Bay Area (Napa to Monterey). Known as the innovators and leaders in botanical plant-based treatments for termites, including orange oil, their products are people and pet-friendly. They are only one of two companies in CA to offer new non-drilling subterranean termite treatments and offer Bluetooth solutions for rodent monitoring. They provide a broad range of green services (GreenPro Certified) to protect the home. From termites to spiders, ants, rodents, cockroaches, bed bugs, yellow jackets, and silverfish, they provide effective eco-friendly solutions. Planet Orange was voted 2013 Small Business of the Year by the San Jose Silicon Valley Chamber. They also have an A+ rating with the Better Business Bureau. Their approach and products have earned them the trust of the San Francisco Giants, the San Jose Sharks, Stanford Athletics, and the San Jose Earthquakes.

Business highlights

15 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.

Services we don't offer

squirrels, raccoons, opossum, moles, snakes, bees

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
8%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 351-375 of 525 reviews

Katie R.
09/2017
3.0
pest control
  + -1 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$300

Karin B.
07/2017
5.0
pest control
  + -1 more
Efficient and professional.
Description of Work: Treatment for ground termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stewart D.
05/2017
5.0
pest control
  + -1 more
Service went very well
Description of Work: Termite Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Sue F.
04/2017
5.0
pest control
  + -1 more
They did a great job.
Description of Work: Termite work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carol C.
04/2017
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ismael C.
10/2016
5.0
pest control
  + -1 more
Excellent service
Description of Work: Termite inspection and treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
08/2016
5.0
pest control
  + -1 more
They have been really good.
Description of Work: We started using Planet Orange when we moved into the house for ant abatement.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Richard J.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Great company. Andrew came out and did the inspection. He spent nearly 3 hours checking everything out. He explained what he found (little devil were everywhere) and gave me a fair quote on extermination. We set up service for a few days later and the workers were here on time and got the job done in a few hours. They explained everything and went about their work in a respectful but hardworking way. Could not be happier with the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

John L.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Hello, |Perfect thank you very much. |John

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ferdinand R.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia W.
03/2010
5.0
pest control
  + -1 more
Even though they couldn't provide the service we needed, they were very informative.
Description of Work: I called them for information and for a quote.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Misa G.
03/2010
5.0
pest control
  + -1 more
Planet Orange came to my home two days after I contacted them. They were extremely polite and helpful and very friendly. They looked at the problem and set up a time two days later to come and do the work. They showed up on time and were always very easy to work with. They communicated well and had a good understanding of my needs. We found more live termites as we tore apart the bathroom and they came within 2 days to exterminate, making good on their warranty. When I got the bill, I did notice that my warranty was only 2 years when they had given me a verbal 4 year warranty, so I will call them to correct this.
Description of Work: Sprayed orange spray for termites in master bathroom. Drilled holes around house and also treated for subterranean termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Jerry O.
02/2010
5.0
pest control
  + -1 more
There was a free inspection, Tim was the inspector, he was very thourogh inspecting outside, inside, under the house and the attic. There was an assumption on his part that we were going to sign them up for the work that was a little offputting, and I felt the pricing was a little bit of lets make a deal, I probably could have negotiated a lower price but was too enthused with the prospect of not having to tent as the others wanted to do. The crew showed up when they said they would, were professional in their work and cleaned up as expected. The one thing I did not like was they needed to use my wife's car to jump start their truck when the battery went dead-Keep your equipment serviced guys. They offered a 2 year warranty and will do a re-inspection for free in a year. You can also opt to keep up a service contract like warranty if you wish past the 2 year mark. Good experience, would call them again.
Description of Work: Planet Orange treated my house for an active termite infestation with Orange Oil for the drywood termites, Termidor for the Subterrain's and sprayed the attic with Tim-bor as a preventative. Our house is approximately 2500 sq ft

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

DUANE T.
02/2010
5.0
pest control
  + -1 more
They showed up on time. they did what they asaid they were going to do. There was a good contract.
Description of Work: They did a termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam R.
01/2010
5.0
pest control
  + -1 more
Drilled around the house every foot to place their product in the ground
Description of Work: Treated for subterranean termites, and put "Timbor" in attic

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

TERESA Y.
12/2009
1.0
pest control
  + -1 more
see the above commentary. They also, continued to call me day after day after day offering me other services. No where in the report did they say about the "lime" or the incomplete inspection because of this.
Description of Work: Bobby Malone came to do the inspection. He called twice to say he was running late. When He arrived he asked several questions. When he went under our house and returned he ask" did you put anything toxic under your house?" I said yes, we had a plumbing leak and it was recommmed we lay lime to prevent any mold build up. Immediately he said<" that's a toxic material and the MRSA should have told you. I cannot go under there to inspect the area because of the toxicity according the the MRSA. And whomever sold this should have told you of the hazard". He asked to see the package of lime, by this time my husband came out and asked what the issue was. And the Bobby said he couldn't continue the inspection and that the lime would need to be removed by a Biohazard Material person . My husband said to him that this was overblown. Bobby was adamant " that according the MRSA on this lime package which I am not going touch is toxic." I was floored at his comments. Here he blew off my husband with the MRSA and then proceeded to scare us about the lime and then lectured us how it was a hazard so great that we needed a Biohazard person. I told Bobby he needed a lesson in customer service because he just lost a customer with his indignant attitude and drama. And that he alienated my husband whom he didn't know is a commerical HVAC person and myself a medical perfessional who works in a medical center with MRSA standards all the time. After he left, on the following Monday I called the number he gave me of a Biohazard company in the East Bay and the person,who is the owner said, " I'm really sorry this person made a alegation that is incorrect about lime and furthermore, it's really a laughing matter he would recommend us. I suggest you get someone who can wear a proper ventiation mask and have him sweep it up. Save yourself some money and have a good laugh on me. And with the extra money don't bother with Planet Orange go to someone who knows what their talking about."'

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa W.
12/2009
5.0
pest control
  + -1 more
They were professional and did an inspection first. They seemed to know their stuff and explained what they were going to do. They used some equipment to try to figure out where the infestation was and they poked holes and injected the orange oil. It is more environmentally friendly and you can be there. There was a good warranty for the areas they treated and the whole house for future infestation for two years from the date of treatment. They come every year for an inspection. We knew we wanted to use orange oil and we'll see if it works. We don't know if it will be a long-lasting treatment for termites and tenting wasn't an option for us because we live in a townhouse. I think they were late for the initial appointment, but they were pretty punctual.
Description of Work: We used Planet Orange to fumigate our house for termites. They used local orange oil treatments in three locations in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

carla M.
10/2009
5.0
pest control
  + -1 more
They seemed okay and knew what they were doing. They came out and did the job and all that good kind of stuff. They showed up when they said they would, were real responsive and did some extra stuff that I asked them to do under the house.
Description of Work: I use them once for termites earlier this year.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Elizabeth D.
09/2009
5.0
pest control
  + -1 more
Only the future will tell the success of the operation.
Description of Work: Townhouse treatment: drywood, subterranean, attic borate spray for prevention Option for twonhouse with 5 yr. warantee. Tenting not an option in the circumstances. Drilled lots of holes, looking with fiber optic device fro drywood droppings in walls. Drilled many holes to fill studs with orange oil.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diego P.
07/2009
5.0
pest control
  + -1 more
The company performed a free inspection and provided a quote for all recommended treatment and preventive options. The person who came to do the inspection was very polite and professional. When I called to schedule the appointment, they scheduled a visit within 2 days. They were punctual and completed the job within the time they had estimated. They cleaned up after the work was completed. The people that performed the work were polite and professional. Overall I was very satisfied with the work and I would use them again.
Description of Work: - Free inspection and quote for drywood and subterranean termites (I had both). - Treated a garage wall infested with drywood termites with orange oil. - Drilled all aroud the house and treated for subterranean termites. - Applied preventive treatement of Tim-bor to exposed wood in crawl space and attic (Active ingredient: Disodium Octaborate Tetrahydrate) . - 2 year warranty against drywood and subterranean termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,240

Jamie S.
06/2009
5.0
pest control
  + -1 more
It went great. I am going to use them again for a black widow problem I have in my back yard.
Description of Work: Planet Orange came and inspected our property and found areas of termite activity. We have used Terminix twice in the past once for a chemical treatment and once for a heat treatment and both times the termites returned. Tenting is not an option for us as we live in a townhouse andre are physically connected to 5 other units and getting everyone to agree to tent is impossible. Planet Orange did a much more thorough inspection than Terminix. Terminix charged us much more for much less. For example, they only provided a 1 year guarantee for the specific areas treated. If they treat one hole it is $1000 and $500 for each hole after that which can get pricey. Planet Orange gave us a cheaper price at a flat rate and a 2 year warranty that covers the entire house not just the areas treated. I can also keep extending this warranty for about $300 a year beyond the initial two years. The warranty then in essence becomes a maintenance plan. Planet Orange uses a concentrated form of orange oil that is spayed into the wood inside your walls and wicks itself into the wood. This oils kill termites on contact, suffocates them and continues to kill new termites that re-infest and eat the oil laden wood. They use a scope and camera to really see where they are spraying. What is nice is that this oil is natural and is processed from orange peels. It is a safe for kids and pets and will even make your house smell like oranges for a few weeks. I paid a bit extra to get the crawl space in the ceiling treated with a preventative chemical, otherwise my price would have been less than $2000 and more like $$1500.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Michelle P.
06/2009
5.0
pest control
  + -1 more
The technician arrived promptly at the beginning of the time window provided, he quickly assessed my needs ....... thankfully determining that I did NOT have a roach problem..... and explained the natural products used . He treated the perimeter of the house very quickly (which smelled fresh and minty) and was on his way within 20 minutes.
Description of Work: Treated perimeter of the house for common pests (spiders, etc.)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

VESTA W.
05/2009
5.0
pest control
  + -1 more
They were on time, matter of fact a little early. They were very polite and very professional. They had a good sense of humor. They answered all my questions. They followed up on their work and called me back to check if everything was okay. I can?t see any termites anyway and so I suspect they are gone. They will be here a year from when the worked was done to inspect again and if there are any termites they will take care of it free of cost, which I think is a neat idea.
Description of Work: I used them to get a termite treatment done in my house. They sprayed and got under the house to scoop out all the termite tubes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Joel O.
03/2009
5.0
pest control
  + -1 more
I had termites and we were advised to fumigate the house. I didn t want to do that and looked for an alternative. I saw their advertisement and called them. It was a one time payment. The treated the places where they could see termites and gave a 3 years warranty for the whole house. They would come back and treat if the termites appeared anywhere. Their treatment works and is totally non invasive. The orange oil smell is very good. They came when they said they would and did an inspection. Their estimate was clear. They were prompt, thorough and pleasant people.
Description of Work: I had termite control by Orange X Termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Joel O.
06/2008
5.0
pest control
  + -1 more
Other companies had to us we would have to tent the house, we then used this company. There were able to treat the house without the tent and with out poisonous chemical and we even able to stay the house. The treatment even left a pleasant scent because they use orange oil.
Description of Work: They treated our house for termite and we did not have to leave the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5637
Trade License Locale
California
Trade License Authority
California Structural Pest Control Board
Trade License Expiration
06/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Planet Orange is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Planet Orange accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Planet Orange offers free project estimates.
Yes, Planet Orange offers eco-friendly accreditations.
No, Planet Orange does not offer a senior discount.
No, Planet Orange does not offer emergency services.
Yes, Planet Orange offers warranties.
Planet Orange offers the following services: Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.
squirrels, raccoons, opossum, moles, snakes, bees

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM