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Planet Orange

Pest Control

About us

Planet Orange was established as a sustainable friendly pest control and termite company. Headquartered in San Jose, CA, they serve the greater Bay Area (Napa to Monterey). Known as the innovators and leaders in botanical plant-based treatments for termites, including orange oil, their products are people and pet-friendly. They are only one of two companies in CA to offer new non-drilling subterranean termite treatments and offer Bluetooth solutions for rodent monitoring. They provide a broad range of green services (GreenPro Certified) to protect the home. From termites to spiders, ants, rodents, cockroaches, bed bugs, yellow jackets, and silverfish, they provide effective eco-friendly solutions. Planet Orange was voted 2013 Small Business of the Year by the San Jose Silicon Valley Chamber. They also have an A+ rating with the Better Business Bureau. Their approach and products have earned them the trust of the San Francisco Giants, the San Jose Sharks, Stanford Athletics, and the San Jose Earthquakes.

Business highlights

15 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.

Services we don't offer

squirrels, raccoons, opossum, moles, snakes, bees

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
8%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 276-300 of 525 reviews

Jose L.
03/2013
5.0
pest control
  + -1 more
The agent was knowledgeable about spiders in the general region and provided some useful tips for keeping them out. He also was very good at cleaning up the areas with spider webs, not only spraying the insecticide.
Description of Work: Applied spider repellent in key areas of the house including garage, dark corners, closets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Planet Orange
Thanks for the great feedback! We pride ourselves not only on providing a great solution, but also ensuring we respect your home / business as if it were our own. Sincerely, Planet Orange Leadership

Caran R.
03/2013
5.0
pest control
  + -1 more
planet orange was totally responsive to my concern with our ant problem. they sent someone out the next day who was professional and respectful. when the problem was not totally resolved, they came again and did not charge me. the only issue i would warn people about is that they will only provide service if you sign a yearly contract and let them come every month for a year to provide the same service. when i noticed they had not given me the angies list discount, planet orange gave me a deduction on my next bill with apologies. all in all, a professional experience.
Description of Work: they sprayed inside and outside to rid my house of ants without using something poisonous to my dogs or my family.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathleen J.
02/2013
1.0
pest control
  + -1 more
Waited all day, TWICE, they did not show. Had to call them to refund.
Description of Work: Set up 2 inspections, one for termites, one for rodents.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Planet Orange
We absolutely dropped the ball on this. I have reviewed the circumstances leading up to your experience. We have provided some retraining as well as ideas to help to person to make better decisions in the future. Since this incident, I do not believe any others have had a similar experience. We certainly apologize for your frustration and inconvenience. Sincerely, Planet Orange Leadership

Jack C.
02/2013
4.0
pest control
  + -1 more
Used the environmentally friendly Planet Orange service to treat our ant problem. They sprayed around the trouble spots quickly and some spraying outside. Unfortunately, did not do much to help, as many ants came back and some in new areas that weren't sprayed. They have a 30-day guarantee where they will come back and re-treat if the initial service didn't help, so we had them come back about a week later. The 2nd treatment seemed to have done the trick, no ants since.
Description of Work: Used the environmentally friendly Planet Orange service to treat our ant problem. They sprayed around the trouble spots quickly and some spraying outside. Unfortunately, did not do much to help, as many ants came back and some in new areas that weren't sprayed. They have a 30-day guarantee where they will come back and re-treat if the initial service didn't help, so we had them come back about a week later. The 2nd treatment seemed to have done the trick, no ants since.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Douglas R.
02/2013
3.0
pest control
  + -1 more
I saw the ad sent for Angie's list. The company missed the first appointment, but was on time for the second. The applicator went out of his way to do a good job. I am almost satisfied with the results.
Description of Work: Sprayed the out side of the house for ants

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$79

Casey S.
01/2013
4.0
pest control
  + -1 more
I purchased a deal through Angie's List for this service, and was contacted by Planet Orange the following business day. The treatment was originally scheduled for 1/24, but due to a scheduling error no one arrived. I called them on 1/28 and explained the situation, and the helpful woman who answered the phone apologized for the mistake and scheduled me for 1/29 between 10am and noon. The technician called me around 10:30 or so to let me know that he was running behind and would arrive closer to 1pm, and arrived between 12:30 and 12:45. He was very courteous and professional, and the whole treatment was complete in less than 30 minutes (it is a pretty small house). He gave me a copy of the receipt and that was it! Not too bad overall, and while they did make a mistake in the original appointment, I feel that they handled the situation the best way they could -- I already had a discount, so they just scheduled me for the next earliest appointment.
Description of Work: General pest control spray treatment for interior and exterior of house, and crawlspace foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$79

Chuck T.
01/2013
5.0
pest control
  + -1 more
Saw droppings in two bathrooms. Had them treat both the house and the cabin outside. Inspector reported two types of termites. Had the attic treated with a 25 year product. Three guys came the next day to do the work. The completed it in 4 hours. They drilled holes outside around the foundation. The house still smells a little of orange, but that is fine. They offered a 15% reduction if I had it done within a day or two. I did.
Description of Work: Great
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,800

Tas G.
01/2013
5.0
pest control
  + -1 more
took a little while to schedule due to holiday season and the company seems very busy. Lots of back and forth with coordinator. Service guy was quick and easy.
Description of Work: all purpose planet orange pest control spray: pest irritant spray all around property where infestation can occur (wood piles, fence, crawlspace, windows, doors).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna F.
12/2012
5.0
pest control
  + -1 more
They quoted a little over $3000 for the job. When they came out, they were really good about the estimate. They marked the area where there were concerns. They actually sent a male employee really small because my attic is a little bit hot. They were very accommodating that way. It took a while for the estimate to come, probably 10 days. I thought the estimate was a little high; so I ended up going with someone who gave me an estimate for $1100. Everything was fine, except the estimate part. Everything was great and they were really nice as well as special. I got a callback.
Description of Work: Planet Orange gave me an estimate to treat the termite in the attic.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica G.
12/2012
5.0
pest control
  + -1 more
Everything went great. I would definitely use this company again.
Description of Work: I bought a BuyNow deal for a treatment. The exterminator was really nice and showed up on his birthday and waited for me while I was running late for our appointment. He did the job promptly, and explained what he was doing and provided suggestions regarding keeping pests away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Meagan H.
11/2012
3.0
pest control
  + -1 more
Paid for "general pest control"; this turned out to be walking around with a stick to kill spider webs and looking for termites; wouldn't do anything about rodents (which was the actual problem we had). We later found a rat so called Omega Pest Control and they came out the next day, laid traps and are coming back every other week to seal one or two entry points and check the traps
Description of Work: "General pest control"

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

Christine D.
11/2012
5.0
pest control
  + -1 more
I had termites in my beams, and Planet Orange cured that. They will come back in March next year for my annual checkup. They were excellent. Cleanup was excellent, and they also described to me what they were doing. They told me what to look for if it occurs again. I thought they were great.
Description of Work: Planet Orange sorted my termite problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim F.
11/2012
5.0
pest control
  + -1 more
They showed up on time and completed the job in a timely fashion.
Description of Work: Planet Orange treated under our house and front porch for termites. They did a great job. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kathleen J.
10/2012
5.0
pest control
  + -1 more
Estimate given on 10-5-2012. All findings explained in detail. Work done on 10-8-2012. Workers arrived on time, explained how work would be done. Clean up was fantastic. Would recommend to anyone.
Description of Work: Appointment was scheduled due to finding possible termites. Chris arrived on time, discussed all work that needed to be done and why. Appointment made for treatment the following monday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Jennifer J.
08/2012
5.0
pest control
  + -1 more
I called Planet Orange for a termite inspection. They offer the service free of charge and we scheduled a time for them to come out to the house. The inspector (David) called me about an hour before the time and asked if it was OK for him to come early. We set a time when I could meet him at the house and he was there before I arrived. He took the time to explain the his external assessment of m property and then suited up to head into the crawl space. After an hour or so he came back up and gave us a clean inspection. He talked about what he was looking for and gave us some other useful feedback about other things he saw while under the house. He didn't try to steer us toward any service we didn't need, but recommended that we have another inspection annually just to keep on top of it. He patiently answered all of our questions about termite inspections and other services. I think we are going to use Planet Orange for additional work and David is to thank for it. Overall, great experience.
Description of Work: Free termite inspection. Exterior of the house, garage and in the crawlspace below the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

diana H.
08/2012
4.0
pest control
  + -1 more
They have been very good since the beginning, however they called and told us we were passed due on the bill. I informed him we had not had any recent work done. We had been scheduled for service, but they had never showed.
Description of Work: They do exterminating for me. They spray for ants, spiders, and mice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0


x Y.
07/2012
3.0
pest control
  + -1 more
I didn't feel comfortable with the guy who came out to do the inspection. I felt like he was pushing to hard to sell me extra warranties and other treatment options and the final quote was 50% higher than the one I went with. The other termite company I went with was much more straightforward and pleasant to work with.
Description of Work: Performed a termite inspection on my house and provided an estimate for both drywood and subterranean termite treatment.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Melanie C.
07/2012
5.0
pest control
  + -1 more
It all went flawlessly. They were prompt, courteous and professional.
Description of Work: Dry wood termites were eradicated around a south facing, pass-through window in a kitchen. They used environmentally safe orange oil injections and did not require us to remove all food. The process involved drilling numerous (about a hundred) small holes that required touch up painting afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Herb V.
07/2012
4.0
pest control
  + -1 more
They are my termite people but they are also doing some pest control. The termite eradication and prevention was fine but the pest control for rats was not as good. They don’t tent. They don't like to tent the house to treat the termites. The gas they use is non-toxic compared to the stuff the standard termite eradication companies use.
Description of Work: I use Planet Orange for termite eradication and prevention. They are also doing some pest control for rats as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

kj S.
06/2012
5.0
pest control
  + -1 more
Technician was on time and did a thorough investigation of property which took about a hour. He was friendly and polite and explained his findings (or lack thereof) thoroughly. He left information about a continued warranty with its costs. The completed inspection report followed by email. I am totally happy with this service and its two-year free warranty and inspections. I called each anniversary year for reinspect as the company leaves a sticker on my inside garage wall of when they were here. Very convenient reminder to get in touch with them.
Description of Work: Property was treated for subs and drywood termites two years ago. My first reinspect last year discovered a few more drywood termites to be treated. That was done by the technician after the reinspect and discovery. The second reinspect this year produced no more infestation. A final termite report was completed and I am now considering a continuing warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dora T.
06/2012
5.0
pest control
  + -1 more
They came out a second time when we spotted more termites. I am happy and satisfied with them. I will use them when I have an issue.
Description of Work: I used Planet Orange for an extermination about 1 1/2 years ago and they are coming back for a recheck next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert H.
06/2012
4.0
pest control
  + -1 more
There services were overall good. They came out second time for additional termite damage that they missed on the first run.
Description of Work: I used them for general termite damage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
05/2012
4.0
pest control
  + -1 more
I was pleased with their service. We had a reinfestation so they came back out to spray and take care of it. They are prompt on their appointments and they do what they say they are going to do. The price is kind of high.
Description of Work: I used Planet Orange for pest control. They came back out to spray for a reinfestation.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

A. G.
05/2012
5.0
pest control
  + -1 more
2 repair guys came on time, did a great job trying to figure out where the leak was coming from, completed repair same day.
Description of Work: repair water damage from 2 skylights, replace termite damage 2 x 4

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith H.
05/2012
5.0
pest control
  + -1 more
Everything went well from the initial free estimate and phone contact to the final service. The e-mail follow-ups were very useful. When both workers were going to be late they called to tell us. I appreciated that little consideration. They also apologized for being late even though it was not their fault. We were commended on preparing the areas to be served to make their job easier. David and Rudy were very professional and patient. They were thorough and rechecked their work to make sure everything was done. While this took a longer time than planned, I felt it was worth the extra time.
Description of Work: The employee, David, who did the estimate called to tell us he was stuck in traffic and would be about 10 minutes late. When he got here he was very professional and friendly and answered all of our questions and those of our neighbor who had come over to see what Planet Orange was about. On the day of the treatment, Rudy called to tell us that he was on his way, but his GPS had given him the wrong directions. We arrived about 10 minutes late and explained exactly what he would be doing and then went to work. He was very efficient and did a fantastic job considering that his partner was tied up at another project. Ours took a lot longer because he was alone, but he worked diligently and stayed longer than he had planned because he found some areas that had been marked but not put on the work order. I felt very secure that the work was done properly by a very knowledgeable and competent employee. I would recommend them and use them again. The service included spraying for termites, subterranean termites, and dry rot. The whole house was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5637
Trade License Locale
California
Trade License Authority
California Structural Pest Control Board
Trade License Expiration
06/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Planet Orange is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Planet Orange accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Planet Orange offers free project estimates.
Yes, Planet Orange offers eco-friendly accreditations.
No, Planet Orange does not offer a senior discount.
No, Planet Orange does not offer emergency services.
Yes, Planet Orange offers warranties.
Planet Orange offers the following services: Pest Control - Bugs, Insects, Bed Bugs, Rodent Exclusion, Termite Control, Termite inspection.
squirrels, raccoons, opossum, moles, snakes, bees

Contact information

434 Park Ave, San Jose, CA 95110

http://www.planetorange.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM