Pacific Coast Home Services

Workers arrive near stated time, protected surroundings, installed lighting and dimmer switch (both previously bought), and left room clean.

The guy that came fixed the problem temporary and told the new home owner it was a hazard after he fixed the issues. What a moron, luckily the manager called me after I complained and fixed everything. Make sure the guy knows what he's doing or you will end up in a lawsuit.

Very thorough and polite. Will definitely hire in the future.

Efficient, Competent & Trustworthy. Very impressed. Would hire him again

Very knowledgeable, efficient and professional. The result of the project was great. Would definitely hire then again!

Where do I begin. Yesterday I had James Glover come out for what was supposed to be, just a test of my elderly mother-in-law's outlets and switches. It turned out earlier in the day that the electric cook top I had ordered to be delivered and I THOUGHT installed in the morning was dropped off by the delivery company who DID NOT do installation. Here I took a day off to get as much work done on her house as possible and now one of the main goals was not going to get finished. Then it struck me.... it was electrical... perhaps... just maybe I could tack this on to the electrical work I had scheduled later in the day. A quick call to the dispatch and they confirmed they could do installation. SAVED. I don't think James really knew what he was in for... it turned out the old stove top had been 1/4" smaller and that the hole in the counter needed to be enlarged to fit the new one. He took a moment to assess the situation and what tools he had and he got the job done, no complaining, great attitude. He even dealt with my mother-in-law's pestering as she tried to "help". Honestly my mother-in-law can be very distrustful of strangers as well as hard to be around as she gets a bit underfoot and asks questions she cannot understand the answers to (her English isn't great), but James took her in stride and she was calling him "Jim" by the end of the day, all smiles. He cleaned the mess from cutting the counter nicely and even hauled the old unit away. As for the quality of his work: He walked the whole house with me, testing each outlet and explaining anything I had a question about. He was always happy to take the time to explain what the problems were, not just fix them. I'm fairly handy around the house and have replaced my share of outlets over the years and he could tell I wasn't just idly asking. He knew I'd feel better about the work if I knew what was going on. He replaced one outlet that had been shorted, and informed me that the space heater my mom-in-law had been using could easily short the whole line since her wiring is old and not meant to handle that sort of electrical load. He even took out one that he had recently removed from another house that had been shorted by a heater to show her so she could understand the danger. She doesn't speak English well so the visual really helped get the message home that it was dangerous and she shouldn't use it anymore. Again super happy to get the work done the day of, despite the surprise cooktop installation. Price seemed very fair to me to have him there for about 4 hours. The whole visit totaled a little more than 525.00 but again his great attitude and getting the work done the day of was worth far more than that to me. Thanks again! Would definitely use again and hopefully we'd get James again.

Outstanding quality work from the field staff, the office personnel follow up needs improvement.

Was led to believe the Trip Charge would be applied to the work if hired. Instead, was given a flat rate of $350 to reinstall a GFCI plug. When asked about the trip charge, the reply was, I didn't separately charge it. Quite pricey firm. Should check others. Otherwise work was professionally done.

He did quality work.

the young man was very informative and explained everything.

professional personable and informative

I've had Pacific Coast do several projects for me in the last 3 months after my recent move. Recently I had an issue with several outlets not working. Joshua (and Fabian) dispatched out and was fantastic to work with. Joshua explained what he would be doing to troubleshoot and went to work. He was able to identify and fix my problem in a shot time. I felt I was in good hands with Joshua, such a nice young man and because of service like this I will always hire Pacific Coast for any electrical needs.

Awesome service