Halcyon Overhead Door

Garage Doors, Doors

About us

Halcyon Overhead Door is based in San Jose. We are locally owned and operated, and have over 20 years experience serving the South Bay, Peninsula and East Bay installing and servicing residential and commercial doors and openers for thousands of satisfied customers. We carry all the major brands (NorthWest, Amarr, Clopay, Holmes, Genie, Linear and LiftMaster) and offer a wide range of models and styles of both garage doors and openers to suit your individual needs. In addition to our quality garage door products, we also offer and install RaceDeck garage floor tiles. These rubberized tiles are a great way to “finish” your garage. As well as being attractive, the tiles add warmth and safety, and are durable and easy to clean. Yet with all the quality products we offer at Halcyon, our #1 product is our SERVICE -- fast, friendly, and affordable. Since we’re locally based and have focused our service on the South Bay, Peninsula and East Bay we’re able to offer you an outstanding level of individualized customer service. Our owners are very hands-on and are an integral part of the day-to-day operation of the business. In addition, our well-trained, courteous, and professional technicians are ready to serve you 24 hours a day, 7 days a week, rain or shine, and we guarantee our service. Halcyon Overhead Door is licensed (#818085) and fully insured.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Service, Repairs & Installations of residential garage doors, carriage doors, & automatic openers. Professional Repairs & Installations of commercial doors, docks, operators, and man doors. RaceDeck flooring installation.

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8347 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 347 reviews

Jimmy M.
01/2014
5.0
garage doors
  + -1 more
Completed the job as advertised. Work was very satisfactory. I have referred them to another relative. Will used them again if need to.
Description of Work: Need to replace two spring on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sachin B.
01/2014
5.0
garage doors
  + -1 more
The associate was on time, very professional. No surprises, it went just the way he described.
Description of Work: Replaced torsion springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Keith T.
01/2014
5.0
garage doors
  + -1 more
My garage door wasn't opening properly. It would open too far and make an awful, loud ratcheting sound. The repairman arrived on time and was courteous and professional. He fixed the door and put in new rollers as well. The door now opens perfectly and is much quieter when it operates. I am very pleased with the service.
Description of Work: Garage door reconditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail J.
01/2014
3.0
garage doors
  + -1 more
Whatever the problem is with my door, it worked when he left but didn't last.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Halcyon Overhead Door
After reviewing our call/schedule log & records, we were unable to find any repair service performed on 1/9/14 for this customer. In addition, we were unable to find any phone call or email received from this customer informing us of the current issue she is having. The only records we have was from 2/14/2012; our company provided garage door reconditioning and installation of rollers as the selected item included in the $99 reconditioning deal she purchased. There was no pre-existing condition/s with the garage door/motor and the checklist on the paperwork indicating the condition of each part/hardware were individually marked good. We do recommend that reconditioning be performed once a year for efficient operation & preventative maintenance. We have made the effort to reach out to this customer & are waiting to hear back.

Gordon S.
12/2013
5.0
garage doors
  + -1 more
Replaced the overhead springs, lubricated the moving parts and realigned the door. The service tech was outstanding!
Description of Work: Replaced the overhead springs, lubricated the moving parts and realigned the door. The service tech was outstanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

darryl A.
12/2013
4.0
garage doors
  + -1 more
took the tech almost an hour to lower the door... in my humble opinion he struggled to get the door in a workable position with a lot of hammer and crowbar use (never a good thing?). Once he had it down, he was able to proceed with getting it all straightened out. Nice guy, but didn't appear to me that he was into finessing the issue - a lot of brute force. may not have been as simple a job as I thought, but I expected that it would go a lot smoother if he was very experienced and a lot more careful.
Description of Work: door was knocked off the rails and hanging out, with several hinges broken. lowered door, replaced hinges, reset track

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$300

Response from Halcyon Overhead Door
When we arrived for the repair, we found the door on top of the customer's SUV. In order to not further damage the vehicle, we had to be careful (taking more time than typical). Additional parts were needed to complete the repair properly, but to the customer's request we straightened the damaged parts as good as possible which required force and hammering. We completed the repair and recommended a new door because of its poor condition. This same door had been hit by a vehicle on more than one occasion.

John M.
11/2013
4.0
garage doors
  + -1 more
The door worked reasonably well after he left except for a clunk when it was nearly fully up. This was attributed to just the age of the door. A few days later I noticed that my alarm sensor on the garage door was no longer working due to the door having been repositioned during the work. I repositioned the sensor and that took care of that issue. I started having problems with the obstruction sensor on the door, it was inaccurately deciding that something was in the way and stopping the door from coming down. It turns out that the bottom of the door on one side was hitting the sensor and knocking it out of alignment. Upon closer inspection I discovered that the single chain link connecting the tension cable to the garage door had dropped down on the bracket when the springs were installed and there was no tension on the cable. This left the link sticking out where it hit the sensor and also made the cable on that side 1 inch longer than normal. Once the link was restored to it's proper position, the door was no longer level on the ground when down. I spent 2 hours adjusting the cable clamps to re-align the door for proper operation. It was a simple mistake on the part of the installer, but really if I could see it he should have as well.
Description of Work: Replaced 2 torsion springs on a roll-up door.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

KARL L.
11/2013
5.0
garage doors
  + -1 more
Halcyon came and tuned up two single garage doors, updated my remote keypad codes, and setup a few new garage door wireless openers. The tuned up system is much more quiet and now works great. Overall the appointment was only 1.5 hours and they showed up on time.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Steve B.
11/2013
5.0
garage doors
  + -1 more
I signed up for the Angie's list special - New Garage door Ball Bearing Rollers and garage door opener tune-up. They arrived on time and quickly finished installing the new rollers. The tune-up adjustment helped get the door back in perfect operation.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael B.
11/2013
5.0
doors, garage doors
  + 0 more
Purchased their $111 special and they responded within the two days as indicated. The office manager made a mistake regarding the time we had scheduled, but the techs fit it in at the end of a long day thanks to Jon and Mark.
Description of Work: Special offer door check and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$111

Sue S.
11/2013
5.0
garage doors
  + -1 more
It was fine. They performed the service around the month of July and I didn't spend anything other than the cost of the deal. They replaced the rollers on my garage door and I also got a remote repair. Nothing in particular stood out other than they were professional and confident.
Description of Work: I purchased a Big Deal service from Halcyon Overhead Door for a garage door repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jiyoung K.
11/2013
5.0
garage doors
  + -1 more
they even went out of the way to relplace a missing screw which i didnt even know until my husband noticed. Great service.
Description of Work: We purchased the spring maintenance from Angie's list big deal. they were on time and found out that our spring was broken. they promply relplaced it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Pat G.
11/2013
5.0
garage doors
  + -1 more
The two guys were terrific, on time, quickly saw the problem and took the Angie's List deal at a fraction of the cost initially quoted. Had a replacement part on the truck and finished the job in under 30 minutes! Great service and great results.
Description of Work: Repaired a broken garage door that was at least a 20 year old Genie door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Laura M.
10/2013
5.0
garage doors
  + -1 more
The person was very professional, knowledgeable and helpful. Details of the work was explained before it is done and no additional service was "pushed." A very pleasant experience and we felt like we were taken care of. We would recommend them to other people.
Description of Work: Replace the garage door motor and install missing safety features for the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

paramjit S.
10/2013
5.0
garage doors
  + -1 more
The guy that came out was professional and knew what he was doing. He did a good job for me.
Description of Work: They fixed the spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Martin E.
10/2013
5.0
garage doors
  + -1 more
Bought a house with a detached garage. The previous owner did not ever use her garage doors. When I installed some new garage door openers, the doors were not running properly. Halycon came out and spent some time replacing the spring and making some adjustments. The garage doors are running smooth again!
Description of Work: Replaced spring and made adjustments to door opener brackets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lucia B.
10/2013
5.0
garage doors
  + -1 more
Very professional. I originally asked for them to replace my keyless entry but he was able to get it working and so I got two things fixed for the price of one!
Description of Work: adjusted rollers and tuned up garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jean C.
10/2013
5.0
garage doors
  + -1 more
excellent service and quality work. highly recommended.
Description of Work: replace springs and rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William H.
10/2013
4.0
garage doors
  + -1 more
He said that I probably need to replace the whole thing but I settled at that time for just doing what he said which was getting it working again which he did but never gave me the part. He was right later on that we need to get it replaced but it worked for quite a while. He did well.
Description of Work: I purchased a Big Deal coupon from Halcyon Overhead Door to do garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

June Y.
10/2013
3.0
garage doors
  + -1 more
I found the HALCYON from Angie's list, cause they are the fist one one the list and rating is good too. I called they and they had people answer the phone and out to my property the same day, this is good response. After they fixed the issue of garage door can't be closed or opened occasionally. I paid them. Since it was my rental property I was there when he is doing the repair. And he just said it was fixed. So I trust him. After about 3 month my tenant start to complain again about the door open and close issue. I was out of town, and my husband went on the Angie's list and found them again, they went out again this time, and charge us more than last time, and same issue. I felt the first time they did not really had root fixed, and hence they have to do it second time. We end up pay double.
Description of Work: Fix the garage door spring twice in 3 month, in the same area.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

robert J.
10/2013
5.0
garage doors
  + -1 more
Excellent in all respects. Appointment with two-hour window efficiently made with Halcyon office; I asked that technician call that AM to give me 30 minute warning. On the morning of the appointment the tech (Jon) called to say he could be here in 15 minutes but would wait for 30 minutes if I wanted. Told him to come over right then. Jon arrived and got immediately to work--professional, efficient, knowledgeable, courteous, and neat. Asked where I wanted the openers; when finished patiently explained operation of both inside and outside openers and totally cleaned up the work area. Finished all work in about 90 minutes. Door works great (and is very quiet). ,
Description of Work: Halcyon replaced the motor on an existing roll-up door; lubricated and re-aligned door; installed new outside remote opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Florence N.
09/2013
5.0
garage doors
  + -1 more
Service man was personable, competent, and thorough. I would recommend provider to friends and family.
Description of Work: Performed safety inspection, installed exterior keypad opener for garage door opener, and replaced existing broken handheld remote for garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jim K.
09/2013
5.0
garage doors
  + -1 more
One of our garage door springs snapped and the door would not open very well. The springs have a lot of tension on them and replacing them was not a job I wanted to take on without knowing what I was doing. That was obvious when I released the tension on the other spring and it spun very fast and loud when I loosened the bolt holding it in place. I called Halcyon and they came out the next day and put on two new springs. The installer was very courteous , professional, on time and answered all my questions as he worked. He was in and out of there in a very short time and got the job done right the first time. Our garage door is now back in business and we have not have any problems with it since.
Description of Work: Replaced springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Gloria B.
09/2013
5.0
garage doors
  + -1 more
The technician was friendly, punctual, and efficient in everything he did. I had a fully functioning garage door opener with a new key pad and remotes by the time he was finished. I believe his work is guaranteed for at least a year.
Description of Work: I had a coupon from this service provider to check out my garage door opener, but the motor went out on the unit before I made an appointment to have it checked out. The provider was willing to apply the amount from the coupon to the replacement of the whole unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Leela K.
09/2013
5.0
garage doors
  + -1 more
Very good. we like their service. Very punctual, good work, suggested wat else the garage door needs with the sevice. Would like to use them in future work too.
Description of Work: Fixed the new motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Contact information

5655 Silver Creek Valley Rd, San Jose, CA 95138

http://www.halcyonoverheaddoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
818085
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Halcyon Overhead Door is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Halcyon Overhead Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Halcyon Overhead Door does not offer free project estimates.
Yes, Halcyon Overhead Door offers eco-friendly accreditations.
Yes, Halcyon Overhead Door offers a 5% senior discount.
Yes, Halcyon Overhead Door offers emergency services.
Yes, Halcyon Overhead Door offers warranties.
Halcyon Overhead Door offers the following services: Service, Repairs & Installations of residential garage doors, carriage doors, & automatic openers. Professional Repairs & Installations of commercial doors, docks, operators, and man doors. RaceDeck flooring installation.
Ask for Details

Contact information

5655 Silver Creek Valley Rd, San Jose, CA 95138

http://www.halcyonoverheaddoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM