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Eastman Roofing & Waterproofing Inc

Roofing, Gutters, Skylights

About us

Eastman Roofing & Waterproofing is a family owned and operated company serving roofing needs in the San Jose and Silicon Valley since 1979. We do something completely unique in our industry. We make the process of getting your roof repaired or replaced easy and hassle-free. Our goal is to achieve 100% customer satisfaction by educating the client about problems, products, our people, and pricing. We assess the condition of the roof and discuss the pros and cons of all options with the customer. Our entire team is committed to courteous, timely and honest service and only professional craftsmen will work on your roof. Our pricing is fair and competitive. With more than a 30 years of industry experience, our company holds both a General Contractor’s license and a Roofing license. Because Eastman Roofing & Waterproofing understands the relationship of the roof to the entire building (some roof problems are actually construction issues), we can offer our customers far more quality, consistency, and peace of mind.

Business highlights

45 years of trusted experience

Services we offer

Commercial & Residential - Roof Systems, Deck Waterproofing, Repairs, Maintenance & Replacement

Services we don't offer

General Contracting

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-36 of 36 reviews

Jim M.
06/2016
4.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: I did not use this provider
Rating CategoryRating out of 5

Jim R.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired small roof over a sundeck.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Nancy M.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Everything from the first contact, the inspection, the time until we had our estimate, the scheduling, the performance of the worker, the final inspection, was EXACTLY how they explained the process. The first inspector took pictures of the roof, described the leak, and how it would be fixed. He didn't go on the roof and come down saying that we needed to have our roof removed and repaired. He described the problem and the fix, and told us when to expect the estimate, and it came when he said it would, and there, again, was the description of the problem and the cure for it, as well as what to expect from the scheduler and the repairman. | |The entire process was smooooooth! Every person who I spoke to was friendly and professional. I was very impressed and told the inspector that I was, when he came to do the final inspection. He told me that Eastman is a family business and all of the people are screened and background checked before they are hired, and that their employees stay with them. I believe that. I think that these people show pride in their work, and respect for their customers. I would not hesitate to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Eastman Roofing & Waterproofing Inc
Dear [removed member name], Thank you so much for taking the time to post your positive review. We so appreciate it. Customer Service is of the utmost importance to us. We appreciate any customer feedback to help us in improving. Thank you for choosing Eastman Roofing and we look forward to serving you with any roofing needs in the future. Best Regards, Jim & Linda Eastman and the Eastman Team

Anders V.
07/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Maintenance repair of shake roof. Easy to work with. High quality job that was completed on time as previously communicated. They did an excellent job at cleaning up after the job was completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Eastman Roofing & Waterproofing Inc
Dear Mr. [member name removed], Thank you for taking the time to post your kind comments on Angie's List. It was a pleasure working for you and we thank you for your business. If we can be of any assistance to you in the future, please do not hesitate to call us. Best Regards, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc.

George S.
06/2014
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Eastman Roofing & Waterproofing Inc
Dear Mr. & Mrs. [member name removed], Thank you for taking the time to post your review. We appreciate your business and the opportunity to serve you. Best Regards, Linda Eastman Vice-President Eastman Roofing

Kathy S.
03/2008
5.0
roofing
  + -1 more
The initial re-roofing job went just as they said it would, which was terrific and very professionally done but the fact that Victor came out to check it out was outstanding.
Description of Work: We had Eastman Roofing & Waterproofing redo a flat roof we had that was leaking. They came and did the job in February, which I wrote a report on Angie's List after they finished the job. The outstanding part about this job is that Victor Nunez, Project Manager, came out to survey the job that was done! I was so surprised that a contractor actually cared enough to not only check the work but to see if we were happy with the job done - WOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

JUSTIN J.
04/2007
5.0
roofing
  + -1 more
I thought that they were very nice. They fixed everything and they did a great job. I have no complaints at all. I am very pleased with the outcome of everything and I give them very high ratings. I thought the pricing was also very reasonable as well.
Description of Work: I had a few minor repairs done in the front of my garage by Eastman. There was some missing shingles and a 2 X 4 on the roof where there used to be a basketball hoop. It all needed repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

JOHN T.
02/2007
5.0
roofing
  + -1 more
Their estimator showed up the day after my initial phone call. Sent an email quote in 2 working days, showed up around 10:30 AM on the scheduled work day, did the job promptly and courteously, without being in the way. An inspector from the company showed up 2 days later to make sure the work was done right. Provided written warranty documents for the overall roof waterproofing. I did not know in advance how much work was really required - just that it seemed somewhat worn and should be attended to. Eastman Roofing told me only minor repair was needed, and didn't push me to do any more than necessary.
Description of Work: Repaired worn areas on flat membrane roof section, recoated roof, repaired flashing around vents and skylights, cleaned and repaired wood shake roof section where it had been covered by redwood debris and moss.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

WAYNE M.
08/2006
1.0
roofing
  + -1 more
Roof leaked in four places just a couple of days after installation. Roof ended up with (12) twelve foot diameter ''lake'' of water after installation. Old flat roof never had standing water/improper drainage. Work performed without a city building permit. City Building Inspector rejected roof (after I got and paid for permit myself). Contractor State License Board roofing expert stated entire roof needed removed and replaced, or reimburse me in full and still the contractor would not cooperate. After dragging out dispute for 1-1/2 years, during which I found it necessary to hire an attorney and set up Contractor State License Board mandatory arbitration, contractor finally reimbursed me for exactly what I had initially requested. Original price was fair, but I think extras/change order prices were excessive.
Description of Work: Installed Certainteed roofing on 22' X 20' flat roof.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

GRACE A.
09/2005
4.0
roofing
  + -1 more
They did a good job and were professional. They cleaned up after themselves and that made us happy. My opinion is that they did a good to fair job. They were courteous and kept us in the loop to make sure we were aware of what was going on with their progress.
Description of Work: Roofed my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

HELEN C.
04/2005
5.0
roofing
  + -1 more
I WAS VERY SATISFIED WITH THEIR WORK. THEY WERE ON TIME AND THE CRAFTMANSHIP WAS VERY GOOD. THE WORKERS WERE VERY COURTEOUS AND CLEANED UP THE AREA WELL AFTER THE JOB WAS COMPLETE.
Description of Work: I HIRED THEM TO CHANGE THE ROOF OF MY SECOND HOUSE. IT WAS A COMPLETE REROOFING INCLUDING CHANGING ALL THE GUTTERS & DOWNSPOUTS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,279
    • 1
    • 2(current)

Contact information

1418 DOUGLAS ST, San Jose, CA 95126

www.eastmanroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights

FAQ

Eastman Roofing & Waterproofing Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Eastman Roofing & Waterproofing Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Eastman Roofing & Waterproofing Inc offers free project estimates.
Yes, Eastman Roofing & Waterproofing Inc offers eco-friendly accreditations.
No, Eastman Roofing & Waterproofing Inc does not offer a senior discount.
No, Eastman Roofing & Waterproofing Inc does not offer emergency services.
No, Eastman Roofing & Waterproofing Inc does not offer warranties.
Eastman Roofing & Waterproofing Inc offers the following services: Commercial & Residential - Roof Systems, Deck Waterproofing, Repairs, Maintenance & Replacement
General Contracting

Contact information

1418 DOUGLAS ST, San Jose, CA 95126

www.eastmanroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed