Dalcon Electric

The response to my initial call was very timely and professional. The whole process took a few weeks to get permits and schedules set up. Everyone one involved was very professional, friendly and great to work with. For every step they were very thorough and explained what was recommended for replacement and why. As this is an older townhome it was time to upgrade the smoke detector and add GFI outlets that were not in place. All work was very professionally done, Dalcon will be my go to company if I have any future electrical projects.

A circuit breaker kept on flipping, called and told need to replace circuit breaker, 2 employees came out tried to replicate issue but couldn't. Left to buy breaker returned and installed breaker and dryer plug. Asked for for estimate and estimate was 1/3 more than two other estimates.

Chuck was professional, courteous, and prompt. He described the situation in plain English and described in detail what would be needed to repair the problems. I was really happy with the work - Chuck called a day ahead to let me know his arrival would be a little delayed due to another appointment, but arrived promptly at the new time. The work went really quickly, and they doublechecked everything to make sure it was working as designed. He called me at work with the update, and left the receipt for me. I got home and checked everything out, and it's all working fine. Our power is back on in the garage, we have the appropriate circuitry to support all the switches and power outlets, and the power is also back on in our gazebo. I have already recommended Dalcon to a friend, who is also very happy with their work.

Excellent experience! Prompt, courteous, professional high quality work at a reasonable price. I would highly recommend Dalcon Electric to my friends and family and will likely have them return to do some more work for me - it's a no brainer!

While I cannot comment on their workmanship, I would like to weigh in on their business practices. I called on a Thursday evening and was told that they could have someone out to my house the next day, Friday at 1:30 pm. I told them that I needed a pendant lamp installed & to remove the existing track lighting that is located in my kitchen. Dalcon Electric needs to work on their business practices. Friday morning at 10:40 I received a call stating that my house was out of their service area & I would have to pay $69 fee.1) This should have been clarified the day before when I placed the call for service. 2) If this is in fact their policy, they need to update their service area range both on Angie's List and facebook with a clearer description/definition of the milage area they cover with and without a fee. Stating that they cover Santa Clara, Alameda & San Mateo County is very broad definition.3) I should have gone with my gut and canceled but I had already rescheduled my day for this appointment. The final quote for installing a pendant lamp over a kitchen table was $660. Again, I cannot comment on Dalcon's workmanship. Service Technician was polite & professional.

The person from Dalcon that did the work was Ray.He arrived on time and was extremely professional. He gave me a quotation for installing a celing fan, which had already been purchased, and moving a central heating thermostat. After receiving the quote, which like many other members of Angie's List I felt was high, I agreed to get the work done. He did an excellent job and cleaned up thoroughly when finished.

We bought a 40-year-old house with aluminum wiring, and had trouble finding an insurance company that would carry us because of it. (Aluminum was only used for a few years back in the 70's, and then they figured out it had a way of catching fire in the walls and burning houses to the ground.) So before moving in, we decided to replace the entire aluminum system with modern copper. We chose Telegony because the project lead (John Adams) was very thorough and detail-oriented and straightforward. His team systematically went through the entire house, replacing the old aluminum wires with copper and giving us new fixtures. We got new switchplates, lights, ceiling fans, etc. They took out an antiquated intercom system. Along the way they alerted us to other problems in the house we hadn't known about, but I'm glad now that we fixed (like a giant rat colony in the attic and a leaky sewer line). When they were done with the electrical work, they patched all the drywall inside, and all the stucco outside that they'd cut open. They cleaned and vacuumed the whole house. When they were done, we'd spent $40k and everything looked exactly the same as it did before... but now we know it won't burn down. Overall I am very pleased with their work. The only "B" grade I gave them are for punctuality, because it took longer to finish than we originally thought - the whole project took about 2 months before we could move in. But really, that would be an "A-" to me.

Dalcon Electric is a wonderful company. They have done outstanding work on my house. They had found more glitches than I knew I hadn't and a lot of things that could have caused fire had they not found it. They are very good. They are still working and I can't say enough good things about them. I haven't gone over the final fee as to what it is going to be. The quality of service is excellent.

There was alot I was concerned about and he came out and fixed ti all and everything is working correctly now nothing shuts off like before. Their prices were reasonable and very fair. They were very efficient also. He ha everything he needed to do the work. He even went around and checked other things for me to just make sure everything was ok.

I found Dalcon Electric on Angie's List. I hired them for electrical work at a duplex I own. They came out and gave me a bid to upgrade an electrical box. They showed up on time for the appointment. The company did what they have to do as far as getting permits to perform the work. The quality of the work performed was good. I do feel the price was high. The employee came to work on the unit and had a miscommunication with the tenant and was very disrespectful and police were called and the job was put on hold for an entire day. Due to the lack of professionalism by one employee I will not use this company again.

It's a big project. The work isn't quite finished. It is still in progress. They were very adaptable to exploring possibilities of what might and what might not work. They were patient. In the end it didn't work out. They also do construction work. They can be general contractors too, so we are looking at putting a floor above our garage or the attic for storage. They explored that but then found out that it would be too much structural work to do and that it wouldn't be cost efficient. They were happy and continued to work. They are reasonably priced. They work by the hour, and get grumpy when we want changes. That makes it a bit more difficult and it's hard to explore all the possibilities. That being said they get in and out pretty fast.

They did a good job but I felt he price was high. They restored the circuit in my kitchen and got it working again which was great. He was nice and helpful and offered good advice about not overloading the circuit. I didn't think that was worth 400.00. But, I paid him and had buyers remorse afterwards. Overall, the service was good, could have been excellent if it was a little cheaper.

Brant came out and did a quick estimate and some measuring. Recommended replacement of the old disconnect due to no GFCI protection. He was quite a bit later than expected the next, but called to let me know which is good. He was unable to find a 60Amp disconnect, so he installed a 50Amp disconnect instead (also why he was late). Ran new cabling and new whip. Very professional job, looked much neater than previous installation. He even patched the wall from the old disconnect. My only problem with the work was the cost. $1000+ for installing less than $100 in parts seems a bit high, although there were parts that were time consuming. For example we were charged about $600 for the disconnect which was purchased at Home Depot for $49. There wasn't even a discount for having to use the lower rated disconnect. I would certainly recommend Brant and Dalcon in the future, but I might recommend you buy your own parts and try to work out an hourly labor rate. They did honor the $50 coupon from Angie's List.

He's a very good electrician. He has done work for me 3 or 4 times. I've had no problem with them. I would absolutely hire them in the future.

The service itself was great. The issue I have is with the price. Setting up an appointment was easy, and they gave me an appointment for the next day. Rey the electrician showed up on time and was very courteous and professional. He fixed the three items I had, and they all look and work great. Admittedly I have not had any work done by an electrician before, so I may have had incorrect assumptions on price, but given the rather minor nature of the three items I had, I expected it to be a lot less expensive. I thought about sending him away and getting another estimate, but he was there and I didn't want to wait on another electrician, so I went ahead. I put that I would not use them again because, even though the work was quite satisfactory, I would probably shop around a bit more next time to try to get a better price.

Really excellent work. Rey and his helper were very respectful of my property, and very courteous. They cleaned up after themselves and made minimal noise while working, which was helpful since I work from home and was on conference calls part of the time.

Rey (electrician) is terrific from start to finish. He came in to provide a quote for an existing and on-going lighting issue that a previous electrician was unable to troubleshoot. I felt confident Rey had the skills and the desire do the job right . Upon going over prices with me (Rey carries a price list in binder of Dalcon's services - thus, I didn't feel like I was getting a fast-one pulled on me) he started immediately troubleshooting and repairing issues. I was so pleased with Rey's work I added more and more to his project list. Rey is not only excellent with repairs, he is also very responsible - going over prices consistently throughout the project. I always knew within $100 of where the project currently stood. He is excellent with communicating the needs, the costs, and then performing with great execution upon agreement. Furthermore, he is a pleasure to have around...easy going, friendly, yet extremely professional. Sarah (receptionist) is a joy to work with also. She set up schedules with ease and was great at getting back to me about times and services. Always a pleasure to speak to. Unfortunately, during the project a living room window cracked from a drill kicking back. Due to it being late in the day coupled with the unique shape of the window, a glass repairman could not make it out before a storm came through, knocking a large piece of glass into my Italian leather couch. I called Sarah the very next day and immediately she found someone to repair the rip in the couch (or replace it). I've had a few home improvement companies working on various parts of my house (driveway, landscaping, electrical, decks, and more - all found on Angie's List). Although I've had a fairly good experience with at least half of the businesses (and their workers) none compares to the great customer service and skills provided by Dalcon's staff, particularly Rey and Sarah.

Went great. I had a different contractor scheduled to come out at 10am who didn't show up and didn't call to tell me that his van was in the shop. I wasn't happy with the poor response so I called Dalcon to see about scheduling them for next week, and while I was at it, I inquired about them coming out today. They had someone available who came out within 90 min. as promised. Rey looked things over, asked me questions to understand the existing electrical set up and get any pertinent history, gave me a quote and walked through all the details and issues. The work was done in approximately two hours and our freezer is up and running!

I feel that there was a bait and switch that went on and that I grossly overpaid for the work done. I should have just told him to leave when he started quoting me $380. But I buckled because I just wanted to problem fixed. I've used other electricians before and I feel this could have been done for half of the money. I would not recommend this company to anyone and will not be using them in the future.

Rey Flores and Jason arrived on time to do the estimating. Rey listened to what I wanted, made suggestions for improvements to better realize my goals and save me money. The estimation process was transparent; Rey showed me how he came up with the numbers he got. After deciding to go with Dalcon, Rey arrived at the appointed time. He and Dave were in my house for 3 days. During that time they were courteous (including my dog) and were meticulous about keeping everything clean - they always cleaned up at the end of each day. Everything worked and the scheduling of the stucco repairs happened the next day. Miguel (the stucco guy) called me to let me know he was delayed. He did a great job of patching the holes in the stucco. Sarah, was also on the phone with me several times to check on how things were going. All together a very professional group. Why the B in price? They weren't the cheapest but I felt I got everything I expected and were a good value for the money.

I called them back and they came yesterday. It was confusing because the microwave switch also covers some other electrical parts and that went out at the same time. So I had the electrician come back and he is still working on it. He will be back again today. I used them again because I was happy with the performance of work with the dedicated switch. He explained it very thoroughly. He told me why and what he was doing was necessary. He gave me a discount. So I was happy with it. I have no reasons to complain. However, the current situation is getting a little confusing, but he is following through. He is very adamant about getting it resolved for me. I also had him look at a switch upstairs that wasn?t working while he was here. So he did fix that too. I was very satisfied with the first job he did. His price was a little bit more than the first time I called, but he adjusted as much as he could and I was satisfied with it when I heard his explanation. I haven?t had any problems with the first job and it looks like it?s excellent. His responsiveness and punctuality were both very good. His professionalism was excellent and I didn?t have any problems with that. I would use their services in the future too since I have used them twice now. I have no reasons to not use them. The latest fan situation hasn?t yet been resolved, but it has been good so far.

Waited 45 minutes for electrician... he was a no show. Second day the office called to reschedule... wasted 2 days of lunch hours for no show...

Ray and David are great guys. The installation of the grounding wire, the repair of the stucco work and the service upgrade itself were all great. The replacement of the existing panel with the new panel had some difficulties. These difficulties were partly to do with my existing environment and how the previous owner had trenched the service, but there were other difficulties as well. Overall, I am pleased with the outcome. I would have liked to have seen things go more smoothly, and lingering issues resolved more promptly. I would use Dalcon again, and would recommend their services.

I called the Dalcon Electric number the night before about replacing a 2-pronged electrical outlet with a 3-pronged outlet in my family room in order to hook up a newly-purchased HD TV. Rey, the electrician, showed up promptly at 10:00 am. and proceeded to install the requested outlet. He wrote up the estimate, explained the options and after my decision, proceeded promptly with his work. The work was done quickly and efficiently. He gave me a 15% senior discount to my surprise - I am a senior. Additionally, he even set up my HD TV and DVD player at no charge! I was very impressed with his friendly, but professional manner and would not hesitate to call Dalcon Electric again for any electrical concerns in my home. I was very pleased with the overall experience.

Very, very well. From response to original request - very fast. Timely, punctual, respectful of home. Great office/scheduling support from Sarah. Rey is highly professional and relayed information in a way that we felt we were making informed decisions.